angrydoctorcomputeruptime ismore thana weekSelf submittedticket with noinformation andthe caller wantsit escalatednew hiregivenwronginformationwhy didtier 1 justspike"iverestarted"but uptimesays theydidntdid not spelluniquelyspellednameChromebookspamemail"I got anewphone"spells outcommonname"imcomputerilliterate"caller hasno ideawhat theyare doingstudent wasnot givenuserid / did notknow to useepc.useridsomeonetrying toteams msgor email forIT help"i just gotback fromleave"trying toview currentpaystubs onmypay"I am callingon behalf ofdoctor.....who is in theother room"does notknow howto use theircell phoneparentticketopenaskes aquestion, getscompletelynon relatedanswermyeducallmfano phonebycomputer"Yes Iamdriving""imcallingfor ____"wantingescalation whenviableworkaround istoo inconvenientto themonboardinggiving outoutdatedinfomercyconnectdotopen.comrandombackgroundbeepingsomeone@'s p1/p1two secsafter postingin that chat"I only havemy phone/Idont have apersonalcomputer"HORRENDOUSname spellingqueuespikes rightwhen youget backfrom breakWFH Calledin usingjabber andhave to restartcomputercaller istaking onspeakersomeoneemails theMTS Alldirectoryasking for helpvdi notworkingprinterselfsubmittedp1/p2Cant installcitrix onMacos X orwindows7/8/8.1Mymercypatientforwardedto 3399"you are the__th personive spokentoo aboutthis""my classstarts in5mins"angrydoctorcomputeruptime ismore thana weekSelf submittedticket with noinformation andthe caller wantsit escalatednew hiregivenwronginformationwhy didtier 1 justspike"iverestarted"but uptimesays theydidntdid not spelluniquelyspellednameChromebookspamemail"I got anewphone"spells outcommonname"imcomputerilliterate"caller hasno ideawhat theyare doingstudent wasnot givenuserid / did notknow to useepc.useridsomeonetrying toteams msgor email forIT help"i just gotback fromleave"trying toview currentpaystubs onmypay"I am callingon behalf ofdoctor.....who is in theother room"does notknow howto use theircell phoneparentticketopenaskes aquestion, getscompletelynon relatedanswermyeducallmfano phonebycomputer"Yes Iamdriving""imcallingfor ____"wantingescalation whenviableworkaround istoo inconvenientto themonboardinggiving outoutdatedinfomercyconnectdotopen.comrandombackgroundbeepingsomeone@'s p1/p1two secsafter postingin that chat"I only havemy phone/Idont have apersonalcomputer"HORRENDOUSname spellingqueuespikes rightwhen youget backfrom breakWFH Calledin usingjabber andhave to restartcomputercaller istaking onspeakersomeoneemails theMTS Alldirectoryasking for helpvdi notworkingprinterselfsubmittedp1/p2Cant installcitrix onMacos X orwindows7/8/8.1Mymercypatientforwardedto 3399"you are the__th personive spokentoo aboutthis""my classstarts in5mins"

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. angry doctor
  2. computer uptime is more than a week
  3. Self submitted ticket with no information and the caller wants it escalated
  4. new hire given wrong information
  5. why did tier 1 just spike
  6. "ive restarted" but uptime says they didnt
  7. did not spell uniquely spelled name
  8. Chromebook
  9. spam email
  10. "I got a new phone"
  11. spells out common name
  12. "im computer illiterate"
  13. caller has no idea what they are doing
  14. student was not given userid / did not know to use epc.userid
  15. someone trying to teams msg or email for IT help
  16. "i just got back from leave"
  17. trying to view current paystubs on mypay
  18. "I am calling on behalf of doctor..... who is in the other room"
  19. does not know how to use their cell phone
  20. parent ticket open
  21. askes a question, gets completely non related answer
  22. myedu call
  23. mfa
  24. no phone by computer
  25. "Yes I am driving"
  26. "im calling for ____"
  27. wanting escalation when viable workaround is too inconvenient to them
  28. onboarding giving out outdated info
  29. mercy connect dot open.com
  30. random background beeping
  31. someone @'s p1/p1 two secs after posting in that chat
  32. "I only have my phone/I dont have a personal computer"
  33. HORRENDOUS name spelling
  34. queue spikes right when you get back from break
  35. WFH Called in using jabber and have to restart computer
  36. caller is taking on speaker
  37. someone emails the MTS All directory asking for help
  38. vdi not working
  39. printer
  40. self submitted p1/p2
  41. Cant install citrix on Macos X or windows 7/8/8.1
  42. Mymercy patient forwarded to 3399
  43. "you are the __th person ive spoken too about this"
  44. "my class starts in 5mins"