why didtier 1 justspikemfaprinter"I got anewphone"onboardinggiving outoutdatedinfoHORRENDOUSname spellingspells outcommonnameno phonebycomputercomputeruptime ismore thana weekstudent wasnot givenuserid / did notknow to useepc.useridcaller istaking onspeakernew hiregivenwronginformationmyeducall"my classstarts in5mins""iverestarted"but uptimesays theydidnt"i just gotback fromleave"Cant installcitrix onMacos X orwindows7/8/8.1"imcallingfor ____"askes aquestion, getscompletelynon relatedanswertrying toview currentpaystubs onmypaymercyconnectdotopen.comMymercypatientforwardedto 3399parentticketopenChromebooksomeone@'s p1/p1two secsafter postingin that chatSelf submittedticket with noinformation andthe caller wantsit escalatedspamemailwantingescalation whenviableworkaround istoo inconvenientto them"Yes Iamdriving"caller hasno ideawhat theyare doingselfsubmittedp1/p2queuespikes rightwhen youget backfrom breakvdi notworkingWFH Calledin usingjabber andhave to restartcomputerdid not spelluniquelyspelledname"imcomputerilliterate""you are the__th personive spokentoo aboutthis"someoneemails theMTS Alldirectoryasking for helprandombackgroundbeepingdoes notknow howto use theircell phoneangrydoctorsomeonetrying toteams msgor email forIT help"I am callingon behalf ofdoctor.....who is in theother room""I only havemy phone/Idont have apersonalcomputer"why didtier 1 justspikemfaprinter"I got anewphone"onboardinggiving outoutdatedinfoHORRENDOUSname spellingspells outcommonnameno phonebycomputercomputeruptime ismore thana weekstudent wasnot givenuserid / did notknow to useepc.useridcaller istaking onspeakernew hiregivenwronginformationmyeducall"my classstarts in5mins""iverestarted"but uptimesays theydidnt"i just gotback fromleave"Cant installcitrix onMacos X orwindows7/8/8.1"imcallingfor ____"askes aquestion, getscompletelynon relatedanswertrying toview currentpaystubs onmypaymercyconnectdotopen.comMymercypatientforwardedto 3399parentticketopenChromebooksomeone@'s p1/p1two secsafter postingin that chatSelf submittedticket with noinformation andthe caller wantsit escalatedspamemailwantingescalation whenviableworkaround istoo inconvenientto them"Yes Iamdriving"caller hasno ideawhat theyare doingselfsubmittedp1/p2queuespikes rightwhen youget backfrom breakvdi notworkingWFH Calledin usingjabber andhave to restartcomputerdid not spelluniquelyspelledname"imcomputerilliterate""you are the__th personive spokentoo aboutthis"someoneemails theMTS Alldirectoryasking for helprandombackgroundbeepingdoes notknow howto use theircell phoneangrydoctorsomeonetrying toteams msgor email forIT help"I am callingon behalf ofdoctor.....who is in theother room""I only havemy phone/Idont have apersonalcomputer"

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. why did tier 1 just spike
  2. mfa
  3. printer
  4. "I got a new phone"
  5. onboarding giving out outdated info
  6. HORRENDOUS name spelling
  7. spells out common name
  8. no phone by computer
  9. computer uptime is more than a week
  10. student was not given userid / did not know to use epc.userid
  11. caller is taking on speaker
  12. new hire given wrong information
  13. myedu call
  14. "my class starts in 5mins"
  15. "ive restarted" but uptime says they didnt
  16. "i just got back from leave"
  17. Cant install citrix on Macos X or windows 7/8/8.1
  18. "im calling for ____"
  19. askes a question, gets completely non related answer
  20. trying to view current paystubs on mypay
  21. mercy connect dot open.com
  22. Mymercy patient forwarded to 3399
  23. parent ticket open
  24. Chromebook
  25. someone @'s p1/p1 two secs after posting in that chat
  26. Self submitted ticket with no information and the caller wants it escalated
  27. spam email
  28. wanting escalation when viable workaround is too inconvenient to them
  29. "Yes I am driving"
  30. caller has no idea what they are doing
  31. self submitted p1/p2
  32. queue spikes right when you get back from break
  33. vdi not working
  34. WFH Called in using jabber and have to restart computer
  35. did not spell uniquely spelled name
  36. "im computer illiterate"
  37. "you are the __th person ive spoken too about this"
  38. someone emails the MTS All directory asking for help
  39. random background beeping
  40. does not know how to use their cell phone
  41. angry doctor
  42. someone trying to teams msg or email for IT help
  43. "I am calling on behalf of doctor..... who is in the other room"
  44. "I only have my phone/I dont have a personal computer"