(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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why did tier 1 just spike
random background beeping
computer uptime is more than a week
HORRENDOUS name spelling
"I got a new phone"
caller has no idea what they are doing
vdi not working
someone emails the MTS All directory asking for help
myedu call
"im calling for ____"
"I only have my phone/I dont have a personal computer"
self submitted p1/p2
Mymercy patient forwarded to 3399
angry doctor
Self submitted ticket with no information and the caller wants it escalated
new hire given wrong information
spells out common name
mfa
spam email
caller is taking on speaker
wanting escalation when viable workaround is too inconvenient to them
student was not given userid / did not know to use epc.userid
no phone by computer
does not know how to use their cell phone
askes a question, gets completely non related answer
printer
Chromebook
someone trying to teams msg or email for IT help
onboarding giving out outdated info
mercy connect dot open.com
parent ticket open
queue spikes right when you get back from break
"Yes I am driving"
"i just got back from leave"
did not spell uniquely spelled name
"you are the __th person ive spoken too about this"
someone @'s p1/p1 two secs after posting in that chat
"ive restarted" but uptime says they didnt
WFH Called in using jabber and have to restart computer
trying to view current paystubs on mypay
"I am calling on behalf of doctor..... who is in the other room"
