"imcomputerilliterate""I am callingon behalf ofdoctor.....who is in theother room"vdi notworkingqueuespikes rightwhen youget backfrom breakmfaCant installcitrix onMacos X orwindows7/8/8.1wantingescalation whenviableworkaround istoo inconvenientto themSelf submittedticket with noinformation andthe caller wantsit escalateddid not spelluniquelyspelledname"I got anewphone"does notknow howto use theircell phoneHORRENDOUSname spellingspells outcommonnameprinterwhy didtier 1 justspikerandombackgroundbeeping"i just gotback fromleave""my classstarts in5mins"computeruptime ismore thana weekcaller hasno ideawhat theyare doingaskes aquestion, getscompletelynon relatedanswer"Yes Iamdriving"someonetrying toteams msgor email forIT helpparentticketopenChromebookWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for helpsomeone@'s p1/p1two secsafter postingin that chatno phonebycomputernew hiregivenwronginformation"iverestarted"but uptimesays theydidnt"you are the__th personive spokentoo aboutthis""I only havemy phone/Idont have apersonalcomputer"angrydoctorcaller istaking onspeakermercyconnectdotopen.comstudent wasnot givenuserid / did notknow to useepc.useridtrying toview currentpaystubs onmypayspamemailmyeducall"imcallingfor ____"onboardinggiving outoutdatedinfoselfsubmittedp1/p2Mymercypatientforwardedto 3399"imcomputerilliterate""I am callingon behalf ofdoctor.....who is in theother room"vdi notworkingqueuespikes rightwhen youget backfrom breakmfaCant installcitrix onMacos X orwindows7/8/8.1wantingescalation whenviableworkaround istoo inconvenientto themSelf submittedticket with noinformation andthe caller wantsit escalateddid not spelluniquelyspelledname"I got anewphone"does notknow howto use theircell phoneHORRENDOUSname spellingspells outcommonnameprinterwhy didtier 1 justspikerandombackgroundbeeping"i just gotback fromleave""my classstarts in5mins"computeruptime ismore thana weekcaller hasno ideawhat theyare doingaskes aquestion, getscompletelynon relatedanswer"Yes Iamdriving"someonetrying toteams msgor email forIT helpparentticketopenChromebookWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for helpsomeone@'s p1/p1two secsafter postingin that chatno phonebycomputernew hiregivenwronginformation"iverestarted"but uptimesays theydidnt"you are the__th personive spokentoo aboutthis""I only havemy phone/Idont have apersonalcomputer"angrydoctorcaller istaking onspeakermercyconnectdotopen.comstudent wasnot givenuserid / did notknow to useepc.useridtrying toview currentpaystubs onmypayspamemailmyeducall"imcallingfor ____"onboardinggiving outoutdatedinfoselfsubmittedp1/p2Mymercypatientforwardedto 3399

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "im computer illiterate"
  2. "I am calling on behalf of doctor..... who is in the other room"
  3. vdi not working
  4. queue spikes right when you get back from break
  5. mfa
  6. Cant install citrix on Macos X or windows 7/8/8.1
  7. wanting escalation when viable workaround is too inconvenient to them
  8. Self submitted ticket with no information and the caller wants it escalated
  9. did not spell uniquely spelled name
  10. "I got a new phone"
  11. does not know how to use their cell phone
  12. HORRENDOUS name spelling
  13. spells out common name
  14. printer
  15. why did tier 1 just spike
  16. random background beeping
  17. "i just got back from leave"
  18. "my class starts in 5mins"
  19. computer uptime is more than a week
  20. caller has no idea what they are doing
  21. askes a question, gets completely non related answer
  22. "Yes I am driving"
  23. someone trying to teams msg or email for IT help
  24. parent ticket open
  25. Chromebook
  26. WFH Called in using jabber and have to restart computer
  27. someone emails the MTS All directory asking for help
  28. someone @'s p1/p1 two secs after posting in that chat
  29. no phone by computer
  30. new hire given wrong information
  31. "ive restarted" but uptime says they didnt
  32. "you are the __th person ive spoken too about this"
  33. "I only have my phone/I dont have a personal computer"
  34. angry doctor
  35. caller is taking on speaker
  36. mercy connect dot open.com
  37. student was not given userid / did not know to use epc.userid
  38. trying to view current paystubs on mypay
  39. spam email
  40. myedu call
  41. "im calling for ____"
  42. onboarding giving out outdated info
  43. self submitted p1/p2
  44. Mymercy patient forwarded to 3399