(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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someone emails the MTS All directory asking for help
Mymercy patient forwarded to 3399
"I am calling on behalf of doctor..... who is in the other room"
vdi not working
"I got a new phone"
does not know how to use their cell phone
student was not given userid / did not know to use epc.userid
"im computer illiterate"
parent ticket open
"i just got back from leave"
caller has no idea what they are doing
new hire given wrong information
queue spikes right when you get back from break
"ive restarted" but uptime says they didnt
"im calling for ____"
Cant install citrix on Macos X or windows 7/8/8.1
computer uptime is more than a week
HORRENDOUS name spelling
someone trying to teams msg or email for IT help
mercy connect dot open.com
random background beeping
self submitted p1/p2
why did tier 1 just spike
spells out common name
myedu call
"you are the __th person ive spoken too about this"
did not spell uniquely spelled name
mfa
onboarding giving out outdated info
caller is taking on speaker
wanting escalation when viable workaround is too inconvenient to them
trying to view current paystubs on mypay
"Yes I am driving"
someone @'s p1/p1 two secs after posting in that chat
no phone by computer
printer
Self submitted ticket with no information and the caller wants it escalated
"my class starts in 5mins"
askes a question, gets completely non related answer
WFH Called in using jabber and have to restart computer
spam email
Chromebook
"I only have my phone/I dont have a personal computer"
