(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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angry doctor
computer uptime is more than a week
Self submitted ticket with no information and the caller wants it escalated
new hire given wrong information
why did tier 1 just spike
"ive restarted" but uptime says they didnt
did not spell uniquely spelled name
Chromebook
spam email
"I got a new phone"
spells out common name
"im computer illiterate"
caller has no idea what they are doing
student was not given userid / did not know to use epc.userid
someone trying to teams msg or email for IT help
"i just got back from leave"
trying to view current paystubs on mypay
"I am calling on behalf of doctor..... who is in the other room"
does not know how to use their cell phone
parent ticket open
askes a question, gets completely non related answer
myedu call
mfa
no phone by computer
"Yes I am driving"
"im calling for ____"
wanting escalation when viable workaround is too inconvenient to them
onboarding giving out outdated info
mercy connect dot open.com
random background beeping
someone @'s p1/p1 two secs after posting in that chat
"I only have my phone/I dont have a personal computer"
HORRENDOUS name spelling
queue spikes right when you get back from break
WFH Called in using jabber and have to restart computer
caller is taking on speaker
someone emails the MTS All directory asking for help
vdi not working
printer
self submitted p1/p2
Cant install citrix on Macos X or windows 7/8/8.1
Mymercy patient forwarded to 3399
"you are the __th person ive spoken too about this"