askes aquestion, getscompletelynon relatedanswerwhy didtier 1 justspikecaller istaking onspeakerprinterno phonebycomputerdid not spelluniquelyspellednamecomputeruptime ismore thana weekqueuespikes rightwhen youget backfrom breaktrying toview currentpaystubs onmypayparentticketopenChromebookCant installcitrix onMacos X orwindows7/8/8.1"I only havemy phone/Idont have apersonalcomputer"spamemailstudent wasnot givenuserid / did notknow to useepc.useridsomeonetrying toteams msgor email forIT helpnew hiregivenwronginformationwantingescalation whenviableworkaround istoo inconvenientto themmercyconnectdotopen.com"imcallingfor ____"randombackgroundbeeping"iverestarted"but uptimesays theydidnt"i just gotback fromleave""I got anewphone"someone@'s p1/p1two secsafter postingin that chatangrydoctorvdi notworking"I am callingon behalf ofdoctor.....who is in theother room"Mymercypatientforwardedto 3399selfsubmittedp1/p2mfaSelf submittedticket with noinformation andthe caller wantsit escalated"you are the__th personive spokentoo aboutthis"spells outcommonname"my classstarts in5mins"onboardinggiving outoutdatedinfoHORRENDOUSname spellingcaller hasno ideawhat theyare doingdoes notknow howto use theircell phone"imcomputerilliterate""Yes Iamdriving"someoneemails theMTS Alldirectoryasking for helpmyeducallWFH Calledin usingjabber andhave to restartcomputeraskes aquestion, getscompletelynon relatedanswerwhy didtier 1 justspikecaller istaking onspeakerprinterno phonebycomputerdid not spelluniquelyspellednamecomputeruptime ismore thana weekqueuespikes rightwhen youget backfrom breaktrying toview currentpaystubs onmypayparentticketopenChromebookCant installcitrix onMacos X orwindows7/8/8.1"I only havemy phone/Idont have apersonalcomputer"spamemailstudent wasnot givenuserid / did notknow to useepc.useridsomeonetrying toteams msgor email forIT helpnew hiregivenwronginformationwantingescalation whenviableworkaround istoo inconvenientto themmercyconnectdotopen.com"imcallingfor ____"randombackgroundbeeping"iverestarted"but uptimesays theydidnt"i just gotback fromleave""I got anewphone"someone@'s p1/p1two secsafter postingin that chatangrydoctorvdi notworking"I am callingon behalf ofdoctor.....who is in theother room"Mymercypatientforwardedto 3399selfsubmittedp1/p2mfaSelf submittedticket with noinformation andthe caller wantsit escalated"you are the__th personive spokentoo aboutthis"spells outcommonname"my classstarts in5mins"onboardinggiving outoutdatedinfoHORRENDOUSname spellingcaller hasno ideawhat theyare doingdoes notknow howto use theircell phone"imcomputerilliterate""Yes Iamdriving"someoneemails theMTS Alldirectoryasking for helpmyeducallWFH Calledin usingjabber andhave to restartcomputer

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. askes a question, gets completely non related answer
  2. why did tier 1 just spike
  3. caller is taking on speaker
  4. printer
  5. no phone by computer
  6. did not spell uniquely spelled name
  7. computer uptime is more than a week
  8. queue spikes right when you get back from break
  9. trying to view current paystubs on mypay
  10. parent ticket open
  11. Chromebook
  12. Cant install citrix on Macos X or windows 7/8/8.1
  13. "I only have my phone/I dont have a personal computer"
  14. spam email
  15. student was not given userid / did not know to use epc.userid
  16. someone trying to teams msg or email for IT help
  17. new hire given wrong information
  18. wanting escalation when viable workaround is too inconvenient to them
  19. mercy connect dot open.com
  20. "im calling for ____"
  21. random background beeping
  22. "ive restarted" but uptime says they didnt
  23. "i just got back from leave"
  24. "I got a new phone"
  25. someone @'s p1/p1 two secs after posting in that chat
  26. angry doctor
  27. vdi not working
  28. "I am calling on behalf of doctor..... who is in the other room"
  29. Mymercy patient forwarded to 3399
  30. self submitted p1/p2
  31. mfa
  32. Self submitted ticket with no information and the caller wants it escalated
  33. "you are the __th person ive spoken too about this"
  34. spells out common name
  35. "my class starts in 5mins"
  36. onboarding giving out outdated info
  37. HORRENDOUS name spelling
  38. caller has no idea what they are doing
  39. does not know how to use their cell phone
  40. "im computer illiterate"
  41. "Yes I am driving"
  42. someone emails the MTS All directory asking for help
  43. myedu call
  44. WFH Called in using jabber and have to restart computer