(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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someone emails the MTS All directory asking for help
random background beeping
HORRENDOUS name spelling
myedu call
parent ticket open
askes a question, gets completely non related answer
computer uptime is more than a week
Self submitted ticket with no information and the caller wants it escalated
self submitted p1/p2
wanting escalation when viable workaround is too inconvenient to them
vdi not working
Mymercy patient forwarded to 3399
"I only have my phone/I dont have a personal computer"
why did tier 1 just spike
spells out common name
"I got a new phone"
onboarding giving out outdated info
"im calling for ____"
printer
"Yes I am driving"
Chromebook
someone trying to teams msg or email for IT help
"ive restarted" but uptime says they didnt
queue spikes right when you get back from break
new hire given wrong information
someone @'s p1/p1 two secs after posting in that chat
"I am calling on behalf of doctor..... who is in the other room"
"my class starts in 5mins"
WFH Called in using jabber and have to restart computer
mercy connect dot open.com
no phone by computer
student was not given userid / did not know to use epc.userid
"im computer illiterate"
did not spell uniquely spelled name
caller is taking on speaker
"i just got back from leave"
Cant install citrix on Macos X or windows 7/8/8.1
mfa
"you are the __th person ive spoken too about this"
