"i just gotback fromleave"parentticketopensomeonetrying toteams msgor email forIT help"I am callingon behalf ofdoctor.....who is in theother room""my classstarts in5mins"angrydoctor"iverestarted"but uptimesays theydidntdid not spelluniquelyspellednameCant installcitrix onMacos X orwindows7/8/8.1askes aquestion, getscompletelynon relatedanswersomeoneemails theMTS Alldirectoryasking for helpdoes notknow howto use theircell phonemfa"you are the__th personive spokentoo aboutthis"queuespikes rightwhen youget backfrom breakWFH Calledin usingjabber andhave to restartcomputerHORRENDOUSname spellingselfsubmittedp1/p2wantingescalation whenviableworkaround istoo inconvenientto them"I got anewphone"spamemailcomputeruptime ismore thana weekChromebookSelf submittedticket with noinformation andthe caller wantsit escalatedonboardinggiving outoutdatedinfo"imcomputerilliterate"caller hasno ideawhat theyare doingnew hiregivenwronginformation"Yes Iamdriving"caller istaking onspeakerspells outcommonnameprinter"I only havemy phone/Idont have apersonalcomputer""imcallingfor ____"student wasnot givenuserid / did notknow to useepc.useridno phonebycomputertrying toview currentpaystubs onmypaywhy didtier 1 justspikerandombackgroundbeepingmyeducallMymercypatientforwardedto 3399vdi notworkingmercyconnectdotopen.comsomeone@'s p1/p1two secsafter postingin that chat"i just gotback fromleave"parentticketopensomeonetrying toteams msgor email forIT help"I am callingon behalf ofdoctor.....who is in theother room""my classstarts in5mins"angrydoctor"iverestarted"but uptimesays theydidntdid not spelluniquelyspellednameCant installcitrix onMacos X orwindows7/8/8.1askes aquestion, getscompletelynon relatedanswersomeoneemails theMTS Alldirectoryasking for helpdoes notknow howto use theircell phonemfa"you are the__th personive spokentoo aboutthis"queuespikes rightwhen youget backfrom breakWFH Calledin usingjabber andhave to restartcomputerHORRENDOUSname spellingselfsubmittedp1/p2wantingescalation whenviableworkaround istoo inconvenientto them"I got anewphone"spamemailcomputeruptime ismore thana weekChromebookSelf submittedticket with noinformation andthe caller wantsit escalatedonboardinggiving outoutdatedinfo"imcomputerilliterate"caller hasno ideawhat theyare doingnew hiregivenwronginformation"Yes Iamdriving"caller istaking onspeakerspells outcommonnameprinter"I only havemy phone/Idont have apersonalcomputer""imcallingfor ____"student wasnot givenuserid / did notknow to useepc.useridno phonebycomputertrying toview currentpaystubs onmypaywhy didtier 1 justspikerandombackgroundbeepingmyeducallMymercypatientforwardedto 3399vdi notworkingmercyconnectdotopen.comsomeone@'s p1/p1two secsafter postingin that chat

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "i just got back from leave"
  2. parent ticket open
  3. someone trying to teams msg or email for IT help
  4. "I am calling on behalf of doctor..... who is in the other room"
  5. "my class starts in 5mins"
  6. angry doctor
  7. "ive restarted" but uptime says they didnt
  8. did not spell uniquely spelled name
  9. Cant install citrix on Macos X or windows 7/8/8.1
  10. askes a question, gets completely non related answer
  11. someone emails the MTS All directory asking for help
  12. does not know how to use their cell phone
  13. mfa
  14. "you are the __th person ive spoken too about this"
  15. queue spikes right when you get back from break
  16. WFH Called in using jabber and have to restart computer
  17. HORRENDOUS name spelling
  18. self submitted p1/p2
  19. wanting escalation when viable workaround is too inconvenient to them
  20. "I got a new phone"
  21. spam email
  22. computer uptime is more than a week
  23. Chromebook
  24. Self submitted ticket with no information and the caller wants it escalated
  25. onboarding giving out outdated info
  26. "im computer illiterate"
  27. caller has no idea what they are doing
  28. new hire given wrong information
  29. "Yes I am driving"
  30. caller is taking on speaker
  31. spells out common name
  32. printer
  33. "I only have my phone/I dont have a personal computer"
  34. "im calling for ____"
  35. student was not given userid / did not know to use epc.userid
  36. no phone by computer
  37. trying to view current paystubs on mypay
  38. why did tier 1 just spike
  39. random background beeping
  40. myedu call
  41. Mymercy patient forwarded to 3399
  42. vdi not working
  43. mercy connect dot open.com
  44. someone @'s p1/p1 two secs after posting in that chat