"i just gotback fromleave"vdi notworking"imcomputerilliterate""iverestarted"but uptimesays theydidntsomeonetrying toteams msgor email forIT helpmercyconnectdotopen.com"Yes Iamdriving"caller istaking onspeakerno phonebycomputerSelf submittedticket with noinformation andthe caller wantsit escalatedsomeoneemails theMTS Alldirectoryasking for helpHORRENDOUSname spelling"I am callingon behalf ofdoctor.....who is in theother room"did not spelluniquelyspellednamequeuespikes rightwhen youget backfrom breakonboardinggiving outoutdatedinfospells outcommonnamemfa"my classstarts in5mins"Cant installcitrix onMacos X orwindows7/8/8.1randombackgroundbeepingcomputeruptime ismore thana weekcaller hasno ideawhat theyare doingmyeducallwantingescalation whenviableworkaround istoo inconvenientto themaskes aquestion, getscompletelynon relatedanswerselfsubmittedp1/p2does notknow howto use theircell phonestudent wasnot givenuserid / did notknow to useepc.useridwhy didtier 1 justspike"I got anewphone"new hiregivenwronginformationangrydoctortrying toview currentpaystubs onmypayMymercypatientforwardedto 3399printerparentticketopen"imcallingfor ____"someone@'s p1/p1two secsafter postingin that chatspamemailWFH Calledin usingjabber andhave to restartcomputer"you are the__th personive spokentoo aboutthis"Chromebook"I only havemy phone/Idont have apersonalcomputer""i just gotback fromleave"vdi notworking"imcomputerilliterate""iverestarted"but uptimesays theydidntsomeonetrying toteams msgor email forIT helpmercyconnectdotopen.com"Yes Iamdriving"caller istaking onspeakerno phonebycomputerSelf submittedticket with noinformation andthe caller wantsit escalatedsomeoneemails theMTS Alldirectoryasking for helpHORRENDOUSname spelling"I am callingon behalf ofdoctor.....who is in theother room"did not spelluniquelyspellednamequeuespikes rightwhen youget backfrom breakonboardinggiving outoutdatedinfospells outcommonnamemfa"my classstarts in5mins"Cant installcitrix onMacos X orwindows7/8/8.1randombackgroundbeepingcomputeruptime ismore thana weekcaller hasno ideawhat theyare doingmyeducallwantingescalation whenviableworkaround istoo inconvenientto themaskes aquestion, getscompletelynon relatedanswerselfsubmittedp1/p2does notknow howto use theircell phonestudent wasnot givenuserid / did notknow to useepc.useridwhy didtier 1 justspike"I got anewphone"new hiregivenwronginformationangrydoctortrying toview currentpaystubs onmypayMymercypatientforwardedto 3399printerparentticketopen"imcallingfor ____"someone@'s p1/p1two secsafter postingin that chatspamemailWFH Calledin usingjabber andhave to restartcomputer"you are the__th personive spokentoo aboutthis"Chromebook"I only havemy phone/Idont have apersonalcomputer"

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "i just got back from leave"
  2. vdi not working
  3. "im computer illiterate"
  4. "ive restarted" but uptime says they didnt
  5. someone trying to teams msg or email for IT help
  6. mercy connect dot open.com
  7. "Yes I am driving"
  8. caller is taking on speaker
  9. no phone by computer
  10. Self submitted ticket with no information and the caller wants it escalated
  11. someone emails the MTS All directory asking for help
  12. HORRENDOUS name spelling
  13. "I am calling on behalf of doctor..... who is in the other room"
  14. did not spell uniquely spelled name
  15. queue spikes right when you get back from break
  16. onboarding giving out outdated info
  17. spells out common name
  18. mfa
  19. "my class starts in 5mins"
  20. Cant install citrix on Macos X or windows 7/8/8.1
  21. random background beeping
  22. computer uptime is more than a week
  23. caller has no idea what they are doing
  24. myedu call
  25. wanting escalation when viable workaround is too inconvenient to them
  26. askes a question, gets completely non related answer
  27. self submitted p1/p2
  28. does not know how to use their cell phone
  29. student was not given userid / did not know to use epc.userid
  30. why did tier 1 just spike
  31. "I got a new phone"
  32. new hire given wrong information
  33. angry doctor
  34. trying to view current paystubs on mypay
  35. Mymercy patient forwarded to 3399
  36. printer
  37. parent ticket open
  38. "im calling for ____"
  39. someone @'s p1/p1 two secs after posting in that chat
  40. spam email
  41. WFH Called in using jabber and have to restart computer
  42. "you are the __th person ive spoken too about this"
  43. Chromebook
  44. "I only have my phone/I dont have a personal computer"