spells outcommonnameChromebooksomeoneemails theMTS Alldirectoryasking for helpsomeone@'s p1/p1two secsafter postingin that chatWFH Calledin usingjabber andhave to restartcomputerwantingescalation whenviableworkaround istoo inconvenientto themselfsubmittedp1/p2"you are the__th personive spokentoo aboutthis""my classstarts in5mins"trying toview currentpaystubs onmypayMymercypatientforwardedto 3399caller istaking onspeaker"I got anewphone"onboardinggiving outoutdatedinfonew hiregivenwronginformationmercyconnectdotopen.comspamemail"i just gotback fromleave"no phonebycomputervdi notworkingdid not spelluniquelyspellednamewhy didtier 1 justspikesomeonetrying toteams msgor email forIT help"Yes Iamdriving"computeruptime ismore thana week"imcomputerilliterate"printerSelf submittedticket with noinformation andthe caller wantsit escalated"iverestarted"but uptimesays theydidntHORRENDOUSname spellingparentticketopenmfacaller hasno ideawhat theyare doingmyeducall"I am callingon behalf ofdoctor.....who is in theother room"angrydoctordoes notknow howto use theircell phonequeuespikes rightwhen youget backfrom breakstudent wasnot givenuserid / did notknow to useepc.userid"imcallingfor ____"randombackgroundbeepingaskes aquestion, getscompletelynon relatedanswerCant installcitrix onMacos X orwindows7/8/8.1"I only havemy phone/Idont have apersonalcomputer"spells outcommonnameChromebooksomeoneemails theMTS Alldirectoryasking for helpsomeone@'s p1/p1two secsafter postingin that chatWFH Calledin usingjabber andhave to restartcomputerwantingescalation whenviableworkaround istoo inconvenientto themselfsubmittedp1/p2"you are the__th personive spokentoo aboutthis""my classstarts in5mins"trying toview currentpaystubs onmypayMymercypatientforwardedto 3399caller istaking onspeaker"I got anewphone"onboardinggiving outoutdatedinfonew hiregivenwronginformationmercyconnectdotopen.comspamemail"i just gotback fromleave"no phonebycomputervdi notworkingdid not spelluniquelyspellednamewhy didtier 1 justspikesomeonetrying toteams msgor email forIT help"Yes Iamdriving"computeruptime ismore thana week"imcomputerilliterate"printerSelf submittedticket with noinformation andthe caller wantsit escalated"iverestarted"but uptimesays theydidntHORRENDOUSname spellingparentticketopenmfacaller hasno ideawhat theyare doingmyeducall"I am callingon behalf ofdoctor.....who is in theother room"angrydoctordoes notknow howto use theircell phonequeuespikes rightwhen youget backfrom breakstudent wasnot givenuserid / did notknow to useepc.userid"imcallingfor ____"randombackgroundbeepingaskes aquestion, getscompletelynon relatedanswerCant installcitrix onMacos X orwindows7/8/8.1"I only havemy phone/Idont have apersonalcomputer"

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. spells out common name
  2. Chromebook
  3. someone emails the MTS All directory asking for help
  4. someone @'s p1/p1 two secs after posting in that chat
  5. WFH Called in using jabber and have to restart computer
  6. wanting escalation when viable workaround is too inconvenient to them
  7. self submitted p1/p2
  8. "you are the __th person ive spoken too about this"
  9. "my class starts in 5mins"
  10. trying to view current paystubs on mypay
  11. Mymercy patient forwarded to 3399
  12. caller is taking on speaker
  13. "I got a new phone"
  14. onboarding giving out outdated info
  15. new hire given wrong information
  16. mercy connect dot open.com
  17. spam email
  18. "i just got back from leave"
  19. no phone by computer
  20. vdi not working
  21. did not spell uniquely spelled name
  22. why did tier 1 just spike
  23. someone trying to teams msg or email for IT help
  24. "Yes I am driving"
  25. computer uptime is more than a week
  26. "im computer illiterate"
  27. printer
  28. Self submitted ticket with no information and the caller wants it escalated
  29. "ive restarted" but uptime says they didnt
  30. HORRENDOUS name spelling
  31. parent ticket open
  32. mfa
  33. caller has no idea what they are doing
  34. myedu call
  35. "I am calling on behalf of doctor..... who is in the other room"
  36. angry doctor
  37. does not know how to use their cell phone
  38. queue spikes right when you get back from break
  39. student was not given userid / did not know to use epc.userid
  40. "im calling for ____"
  41. random background beeping
  42. askes a question, gets completely non related answer
  43. Cant install citrix on Macos X or windows 7/8/8.1
  44. "I only have my phone/I dont have a personal computer"