(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Chromebook
trying to view current paystubs on mypay
"im calling for ____"
new hire given wrong information
spells out common name
computer uptime is more than a week
Self submitted ticket with no information and the caller wants it escalated
"Yes I am driving"
why did tier 1 just spike
someone trying to teams msg or email for IT help
does not know how to use their cell phone
queue spikes right when you get back from break
HORRENDOUS name spelling
"I only have my phone/I dont have a personal computer"
student was not given userid / did not know to use epc.userid
spam email
Cant install citrix on Macos X or windows 7/8/8.1
"i just got back from leave"
onboarding giving out outdated info
"I am calling on behalf of doctor..... who is in the other room"
random background beeping
self submitted p1/p2
"I got a new phone"
myedu call
someone emails the MTS All directory asking for help
did not spell uniquely spelled name
no phone by computer
"my class starts in 5mins"
caller has no idea what they are doing
wanting escalation when viable workaround is too inconvenient to them
WFH Called in using jabber and have to restart computer
mfa
mercy connect dot open.com
"im computer illiterate"
vdi not working
someone @'s p1/p1 two secs after posting in that chat
parent ticket open
"you are the __th person ive spoken too about this"
printer
angry doctor
"ive restarted" but uptime says they didnt
Mymercy patient forwarded to 3399
askes a question, gets completely non related answer