This bingo card has a free space and 44 words: did not spell uniquely spelled name, caller has no idea what they are doing, spells out common name, HORRENDOUS name spelling, "i just got back from leave", new hire given wrong information, "my class starts in 5mins", onboarding giving out outdated info, "I only have my phone/I dont have a personal computer", "Yes I am driving", Mymercy patient forwarded to 3399, "I am calling on behalf of doctor..... who is in the other room", "I got a new phone", Chromebook, Cant install citrix on Macos X or windows 7/8/8.1, WFH Called in using jabber and have to restart computer, "im calling for ____", "ive restarted" but uptime says they didnt, caller is taking on speaker, student was not given userid / did not know to use epc.userid, parent ticket open, someone emails the MTS All directory asking for help, spam email, queue spikes right when you get back from break, mercy connect dot open.com, askes a question, gets completely non related answer, "im computer illiterate", Self submitted ticket with no information and the caller wants it escalated, printer, does not know how to use their cell phone, someone trying to teams msg or email for IT help, mfa, wanting escalation when viable workaround is too inconvenient to them, random background beeping, computer uptime is more than a week, angry doctor, "you are the __th person ive spoken too about this", vdi not working, why did tier 1 just spike, myedu call, no phone by computer, self submitted p1/p2, someone @'s p1/p1 two secs after posting in that chat and trying to view current paystubs on mypay.
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