Advisedcustomer ofdispute selfservice (PP)Saved anaccount(cls acctcall)Properlytook apaymentDidn'ttakeVTOdeescalateda callAdvisedcustomerof optionto email usImplementeda GREATtoneProperlyconsolidatedacctUsed RiskModeltalkoffAssistedcustomerw/ tranEliminatedPP/PPCconfusionUpdatedinfo onacct usingKBALinked/delinkedacct forcustomerproperlyhandled3rd partyunauth callProperlyvoidedtransactionUsedpoliteinterruptionProperlytook fraudreportAssistedw/disablingauto payTook adispute byphoneAssistedw/passwordresetAssisted w/checkingPP disputeonlineproperlyhandlednew appdecline callProperlytookpaymentallocationReceived acustomercomplimentAdvisedcustomer ofdispute selfservice (PP)Saved anaccount(cls acctcall)Properlytook apaymentDidn'ttakeVTOdeescalateda callAdvisedcustomerof optionto email usImplementeda GREATtoneProperlyconsolidatedacctUsed RiskModeltalkoffAssistedcustomerw/ tranEliminatedPP/PPCconfusionUpdatedinfo onacct usingKBALinked/delinkedacct forcustomerproperlyhandled3rd partyunauth callProperlyvoidedtransactionUsedpoliteinterruptionProperlytook fraudreportAssistedw/disablingauto payTook adispute byphoneAssistedw/passwordresetAssisted w/checkingPP disputeonlineproperlyhandlednew appdecline callProperlytookpaymentallocationReceived acustomercompliment

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised customer of dispute self service (PP)
  2. Saved an account (cls acct call)
  3. Properly took a payment
  4. Didn't take VTO
  5. deescalated a call
  6. Advised customer of option to email us
  7. Implemented a GREAT tone
  8. Properly consolidated acct
  9. Used Risk Model talkoff
  10. Assisted customer w/ tran
  11. Eliminated PP/PPC confusion
  12. Updated info on acct using KBA
  13. Linked/delinked acct for customer
  14. properly handled 3rd party unauth call
  15. Properly voided transaction
  16. Used polite interruption
  17. Properly took fraud report
  18. Assisted w/ disabling auto pay
  19. Took a dispute by phone
  20. Assisted w/ password reset
  21. Assisted w/ checking PP dispute online
  22. properly handled new app decline call
  23. Properly took payment allocation
  24. Received a customer compliment