ProperlytookpaymentallocationAdvisedcustomerof optionto email usTook adispute byphoneImplementeda GREATtoneAssisted w/checkingPP disputeonlineProperlytook apaymentproperlyhandled3rd partyunauth callUpdatedinfo onacct usingKBAEliminatedPP/PPCconfusionSaved anaccount(cls acctcall)Assistedw/passwordresetDidn'ttakeVTOProperlyvoidedtransactionproperlyhandlednew appdecline callLinked/delinkedacct forcustomerdeescalateda callProperlytook fraudreportAssistedcustomerw/ tranReceived acustomercomplimentAdvisedcustomer ofdispute selfservice (PP)UsedpoliteinterruptionUsed RiskModeltalkoffAssistedw/disablingauto payProperlyconsolidatedacctProperlytookpaymentallocationAdvisedcustomerof optionto email usTook adispute byphoneImplementeda GREATtoneAssisted w/checkingPP disputeonlineProperlytook apaymentproperlyhandled3rd partyunauth callUpdatedinfo onacct usingKBAEliminatedPP/PPCconfusionSaved anaccount(cls acctcall)Assistedw/passwordresetDidn'ttakeVTOProperlyvoidedtransactionproperlyhandlednew appdecline callLinked/delinkedacct forcustomerdeescalateda callProperlytook fraudreportAssistedcustomerw/ tranReceived acustomercomplimentAdvisedcustomer ofdispute selfservice (PP)UsedpoliteinterruptionUsed RiskModeltalkoffAssistedw/disablingauto payProperlyconsolidatedacct

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Properly took payment allocation
  2. Advised customer of option to email us
  3. Took a dispute by phone
  4. Implemented a GREAT tone
  5. Assisted w/ checking PP dispute online
  6. Properly took a payment
  7. properly handled 3rd party unauth call
  8. Updated info on acct using KBA
  9. Eliminated PP/PPC confusion
  10. Saved an account (cls acct call)
  11. Assisted w/ password reset
  12. Didn't take VTO
  13. Properly voided transaction
  14. properly handled new app decline call
  15. Linked/delinked acct for customer
  16. deescalated a call
  17. Properly took fraud report
  18. Assisted customer w/ tran
  19. Received a customer compliment
  20. Advised customer of dispute self service (PP)
  21. Used polite interruption
  22. Used Risk Model talkoff
  23. Assisted w/ disabling auto pay
  24. Properly consolidated acct