Received acustomercomplimentUpdatedinfo onacct usingKBAdeescalateda callUsed RiskModeltalkoffSaved anaccount(cls acctcall)Took adispute byphoneProperlytookpaymentallocationLinked/delinkedacct forcustomerProperlytook apaymentDidn'ttakeVTOUsedpoliteinterruptionAssisted w/checkingPP disputeonlineAssistedw/disablingauto payproperlyhandled3rd partyunauth callProperlyconsolidatedacctEliminatedPP/PPCconfusionproperlyhandlednew appdecline callAdvisedcustomer ofdispute selfservice (PP)Advisedcustomerof optionto email usImplementeda GREATtoneProperlytook fraudreportProperlyvoidedtransactionAssistedw/passwordresetAssistedcustomerw/ tranReceived acustomercomplimentUpdatedinfo onacct usingKBAdeescalateda callUsed RiskModeltalkoffSaved anaccount(cls acctcall)Took adispute byphoneProperlytookpaymentallocationLinked/delinkedacct forcustomerProperlytook apaymentDidn'ttakeVTOUsedpoliteinterruptionAssisted w/checkingPP disputeonlineAssistedw/disablingauto payproperlyhandled3rd partyunauth callProperlyconsolidatedacctEliminatedPP/PPCconfusionproperlyhandlednew appdecline callAdvisedcustomer ofdispute selfservice (PP)Advisedcustomerof optionto email usImplementeda GREATtoneProperlytook fraudreportProperlyvoidedtransactionAssistedw/passwordresetAssistedcustomerw/ tran

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a customer compliment
  2. Updated info on acct using KBA
  3. deescalated a call
  4. Used Risk Model talkoff
  5. Saved an account (cls acct call)
  6. Took a dispute by phone
  7. Properly took payment allocation
  8. Linked/delinked acct for customer
  9. Properly took a payment
  10. Didn't take VTO
  11. Used polite interruption
  12. Assisted w/ checking PP dispute online
  13. Assisted w/ disabling auto pay
  14. properly handled 3rd party unauth call
  15. Properly consolidated acct
  16. Eliminated PP/PPC confusion
  17. properly handled new app decline call
  18. Advised customer of dispute self service (PP)
  19. Advised customer of option to email us
  20. Implemented a GREAT tone
  21. Properly took fraud report
  22. Properly voided transaction
  23. Assisted w/ password reset
  24. Assisted customer w/ tran