ProperlyvoidedtransactionSaved anaccount(cls acctcall)Received acustomercomplimentAssistedcustomerw/ tranAssistedw/disablingauto payproperlyhandlednew appdecline callImplementeda GREATtoneAssisted w/checkingPP disputeonlineAdvisedcustomerof optionto email usLinked/delinkedacct forcustomerUsed RiskModeltalkoffProperlytook apaymentAssistedw/passwordresetDidn'ttakeVTOUsedpoliteinterruptionAdvisedcustomer ofdispute selfservice (PP)Took adispute byphoneProperlyconsolidatedacctUpdatedinfo onacct usingKBAEliminatedPP/PPCconfusionproperlyhandled3rd partyunauth callProperlytookpaymentallocationdeescalateda callProperlytook fraudreportProperlyvoidedtransactionSaved anaccount(cls acctcall)Received acustomercomplimentAssistedcustomerw/ tranAssistedw/disablingauto payproperlyhandlednew appdecline callImplementeda GREATtoneAssisted w/checkingPP disputeonlineAdvisedcustomerof optionto email usLinked/delinkedacct forcustomerUsed RiskModeltalkoffProperlytook apaymentAssistedw/passwordresetDidn'ttakeVTOUsedpoliteinterruptionAdvisedcustomer ofdispute selfservice (PP)Took adispute byphoneProperlyconsolidatedacctUpdatedinfo onacct usingKBAEliminatedPP/PPCconfusionproperlyhandled3rd partyunauth callProperlytookpaymentallocationdeescalateda callProperlytook fraudreport

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Properly voided transaction
  2. Saved an account (cls acct call)
  3. Received a customer compliment
  4. Assisted customer w/ tran
  5. Assisted w/ disabling auto pay
  6. properly handled new app decline call
  7. Implemented a GREAT tone
  8. Assisted w/ checking PP dispute online
  9. Advised customer of option to email us
  10. Linked/delinked acct for customer
  11. Used Risk Model talkoff
  12. Properly took a payment
  13. Assisted w/ password reset
  14. Didn't take VTO
  15. Used polite interruption
  16. Advised customer of dispute self service (PP)
  17. Took a dispute by phone
  18. Properly consolidated acct
  19. Updated info on acct using KBA
  20. Eliminated PP/PPC confusion
  21. properly handled 3rd party unauth call
  22. Properly took payment allocation
  23. deescalated a call
  24. Properly took fraud report