Assisted w/checkingPP disputeonlineAdvisedcustomer ofdispute selfservice (PP)deescalateda callImplementeda GREATtoneSaved anaccount(cls acctcall)Received acustomercomplimentEliminatedPP/PPCconfusionUsedpoliteinterruptionProperlyconsolidatedacctproperlyhandled3rd partyunauth callProperlytookpaymentallocationAdvisedcustomerof optionto email usAssistedw/passwordresetProperlytook apaymentAssistedw/disablingauto payProperlytook fraudreportUpdatedinfo onacct usingKBALinked/delinkedacct forcustomerAssistedcustomerw/ tranproperlyhandlednew appdecline callProperlyvoidedtransactionUsed RiskModeltalkoffDidn'ttakeVTOTook adispute byphoneAssisted w/checkingPP disputeonlineAdvisedcustomer ofdispute selfservice (PP)deescalateda callImplementeda GREATtoneSaved anaccount(cls acctcall)Received acustomercomplimentEliminatedPP/PPCconfusionUsedpoliteinterruptionProperlyconsolidatedacctproperlyhandled3rd partyunauth callProperlytookpaymentallocationAdvisedcustomerof optionto email usAssistedw/passwordresetProperlytook apaymentAssistedw/disablingauto payProperlytook fraudreportUpdatedinfo onacct usingKBALinked/delinkedacct forcustomerAssistedcustomerw/ tranproperlyhandlednew appdecline callProperlyvoidedtransactionUsed RiskModeltalkoffDidn'ttakeVTOTook adispute byphone

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted w/ checking PP dispute online
  2. Advised customer of dispute self service (PP)
  3. deescalated a call
  4. Implemented a GREAT tone
  5. Saved an account (cls acct call)
  6. Received a customer compliment
  7. Eliminated PP/PPC confusion
  8. Used polite interruption
  9. Properly consolidated acct
  10. properly handled 3rd party unauth call
  11. Properly took payment allocation
  12. Advised customer of option to email us
  13. Assisted w/ password reset
  14. Properly took a payment
  15. Assisted w/ disabling auto pay
  16. Properly took fraud report
  17. Updated info on acct using KBA
  18. Linked/delinked acct for customer
  19. Assisted customer w/ tran
  20. properly handled new app decline call
  21. Properly voided transaction
  22. Used Risk Model talkoff
  23. Didn't take VTO
  24. Took a dispute by phone