Used RiskModeltalkoffAssistedw/passwordresetdeescalateda callProperlyconsolidatedacctTook adispute byphoneAssistedw/disablingauto payAssisted w/checkingPP disputeonlineAssistedcustomerw/ tranReceived acustomercomplimentLinked/delinkedacct forcustomerproperlyhandled3rd partyunauth callProperlyvoidedtransactionProperlytook apaymentDidn'ttakeVTOSaved anaccount(cls acctcall)properlyhandlednew appdecline callUpdatedinfo onacct usingKBAUsedpoliteinterruptionAdvisedcustomer ofdispute selfservice (PP)Advisedcustomerof optionto email usProperlytookpaymentallocationEliminatedPP/PPCconfusionProperlytook fraudreportImplementeda GREATtoneUsed RiskModeltalkoffAssistedw/passwordresetdeescalateda callProperlyconsolidatedacctTook adispute byphoneAssistedw/disablingauto payAssisted w/checkingPP disputeonlineAssistedcustomerw/ tranReceived acustomercomplimentLinked/delinkedacct forcustomerproperlyhandled3rd partyunauth callProperlyvoidedtransactionProperlytook apaymentDidn'ttakeVTOSaved anaccount(cls acctcall)properlyhandlednew appdecline callUpdatedinfo onacct usingKBAUsedpoliteinterruptionAdvisedcustomer ofdispute selfservice (PP)Advisedcustomerof optionto email usProperlytookpaymentallocationEliminatedPP/PPCconfusionProperlytook fraudreportImplementeda GREATtone

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Risk Model talkoff
  2. Assisted w/ password reset
  3. deescalated a call
  4. Properly consolidated acct
  5. Took a dispute by phone
  6. Assisted w/ disabling auto pay
  7. Assisted w/ checking PP dispute online
  8. Assisted customer w/ tran
  9. Received a customer compliment
  10. Linked/delinked acct for customer
  11. properly handled 3rd party unauth call
  12. Properly voided transaction
  13. Properly took a payment
  14. Didn't take VTO
  15. Saved an account (cls acct call)
  16. properly handled new app decline call
  17. Updated info on acct using KBA
  18. Used polite interruption
  19. Advised customer of dispute self service (PP)
  20. Advised customer of option to email us
  21. Properly took payment allocation
  22. Eliminated PP/PPC confusion
  23. Properly took fraud report
  24. Implemented a GREAT tone