Assistedcustomerw/ tranAdvisedcustomerof optionto email usEliminatedPP/PPCconfusionSaved anaccount(cls acctcall)Advisedcustomer ofdispute selfservice (PP)Implementeda GREATtoneAssistedw/passwordresetDidn'ttakeVTOAssistedw/disablingauto payProperlytookpaymentallocationAssisted w/checkingPP disputeonlineUpdatedinfo onacct usingKBAProperlyconsolidatedacctLinked/delinkedacct forcustomerproperlyhandlednew appdecline callproperlyhandled3rd partyunauth callUsed RiskModeltalkoffProperlytook fraudreportUsedpoliteinterruptiondeescalateda callProperlytook apaymentReceived acustomercomplimentTook adispute byphoneProperlyvoidedtransactionAssistedcustomerw/ tranAdvisedcustomerof optionto email usEliminatedPP/PPCconfusionSaved anaccount(cls acctcall)Advisedcustomer ofdispute selfservice (PP)Implementeda GREATtoneAssistedw/passwordresetDidn'ttakeVTOAssistedw/disablingauto payProperlytookpaymentallocationAssisted w/checkingPP disputeonlineUpdatedinfo onacct usingKBAProperlyconsolidatedacctLinked/delinkedacct forcustomerproperlyhandlednew appdecline callproperlyhandled3rd partyunauth callUsed RiskModeltalkoffProperlytook fraudreportUsedpoliteinterruptiondeescalateda callProperlytook apaymentReceived acustomercomplimentTook adispute byphoneProperlyvoidedtransaction

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted customer w/ tran
  2. Advised customer of option to email us
  3. Eliminated PP/PPC confusion
  4. Saved an account (cls acct call)
  5. Advised customer of dispute self service (PP)
  6. Implemented a GREAT tone
  7. Assisted w/ password reset
  8. Didn't take VTO
  9. Assisted w/ disabling auto pay
  10. Properly took payment allocation
  11. Assisted w/ checking PP dispute online
  12. Updated info on acct using KBA
  13. Properly consolidated acct
  14. Linked/delinked acct for customer
  15. properly handled new app decline call
  16. properly handled 3rd party unauth call
  17. Used Risk Model talkoff
  18. Properly took fraud report
  19. Used polite interruption
  20. deescalated a call
  21. Properly took a payment
  22. Received a customer compliment
  23. Took a dispute by phone
  24. Properly voided transaction