Assistedw/disablingauto paydeescalateda callUsedpoliteinterruptionAssistedw/passwordresetReceived acustomercomplimentProperlyconsolidatedacctAssisted w/checkingPP disputeonlineProperlyvoidedtransactionAssistedcustomerw/ tranAdvisedcustomer ofdispute selfservice (PP)Updatedinfo onacct usingKBAImplementeda GREATtoneUsed RiskModeltalkoffproperlyhandled3rd partyunauth callDidn'ttakeVTOProperlytook fraudreportEliminatedPP/PPCconfusionLinked/delinkedacct forcustomerProperlytookpaymentallocationProperlytook apaymentAdvisedcustomerof optionto email usSaved anaccount(cls acctcall)properlyhandlednew appdecline callTook adispute byphoneAssistedw/disablingauto paydeescalateda callUsedpoliteinterruptionAssistedw/passwordresetReceived acustomercomplimentProperlyconsolidatedacctAssisted w/checkingPP disputeonlineProperlyvoidedtransactionAssistedcustomerw/ tranAdvisedcustomer ofdispute selfservice (PP)Updatedinfo onacct usingKBAImplementeda GREATtoneUsed RiskModeltalkoffproperlyhandled3rd partyunauth callDidn'ttakeVTOProperlytook fraudreportEliminatedPP/PPCconfusionLinked/delinkedacct forcustomerProperlytookpaymentallocationProperlytook apaymentAdvisedcustomerof optionto email usSaved anaccount(cls acctcall)properlyhandlednew appdecline callTook adispute byphone

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted w/ disabling auto pay
  2. deescalated a call
  3. Used polite interruption
  4. Assisted w/ password reset
  5. Received a customer compliment
  6. Properly consolidated acct
  7. Assisted w/ checking PP dispute online
  8. Properly voided transaction
  9. Assisted customer w/ tran
  10. Advised customer of dispute self service (PP)
  11. Updated info on acct using KBA
  12. Implemented a GREAT tone
  13. Used Risk Model talkoff
  14. properly handled 3rd party unauth call
  15. Didn't take VTO
  16. Properly took fraud report
  17. Eliminated PP/PPC confusion
  18. Linked/delinked acct for customer
  19. Properly took payment allocation
  20. Properly took a payment
  21. Advised customer of option to email us
  22. Saved an account (cls acct call)
  23. properly handled new app decline call
  24. Took a dispute by phone