Advisedcustomer ofdispute selfservice (PP)Assistedw/passwordresetAssisted w/checkingPP disputeonlineProperlyvoidedtransactionUpdatedinfo onacct usingKBATook adispute byphoneReceived acustomercomplimentEliminatedPP/PPCconfusionproperlyhandled3rd partyunauth callProperlytook apaymentDidn'ttakeVTOUsedpoliteinterruptiondeescalateda callLinked/delinkedacct forcustomerUsed RiskModeltalkoffproperlyhandlednew appdecline callProperlytook fraudreportAssistedw/disablingauto payAssistedcustomerw/ tranProperlytookpaymentallocationAdvisedcustomerof optionto email usProperlyconsolidatedacctImplementeda GREATtoneSaved anaccount(cls acctcall)Advisedcustomer ofdispute selfservice (PP)Assistedw/passwordresetAssisted w/checkingPP disputeonlineProperlyvoidedtransactionUpdatedinfo onacct usingKBATook adispute byphoneReceived acustomercomplimentEliminatedPP/PPCconfusionproperlyhandled3rd partyunauth callProperlytook apaymentDidn'ttakeVTOUsedpoliteinterruptiondeescalateda callLinked/delinkedacct forcustomerUsed RiskModeltalkoffproperlyhandlednew appdecline callProperlytook fraudreportAssistedw/disablingauto payAssistedcustomerw/ tranProperlytookpaymentallocationAdvisedcustomerof optionto email usProperlyconsolidatedacctImplementeda GREATtoneSaved anaccount(cls acctcall)

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised customer of dispute self service (PP)
  2. Assisted w/ password reset
  3. Assisted w/ checking PP dispute online
  4. Properly voided transaction
  5. Updated info on acct using KBA
  6. Took a dispute by phone
  7. Received a customer compliment
  8. Eliminated PP/PPC confusion
  9. properly handled 3rd party unauth call
  10. Properly took a payment
  11. Didn't take VTO
  12. Used polite interruption
  13. deescalated a call
  14. Linked/delinked acct for customer
  15. Used Risk Model talkoff
  16. properly handled new app decline call
  17. Properly took fraud report
  18. Assisted w/ disabling auto pay
  19. Assisted customer w/ tran
  20. Properly took payment allocation
  21. Advised customer of option to email us
  22. Properly consolidated acct
  23. Implemented a GREAT tone
  24. Saved an account (cls acct call)