Properlytook apaymentSaved anaccount(cls acctcall)Took adispute byphoneProperlytookpaymentallocationproperlyhandled3rd partyunauth callEliminatedPP/PPCconfusionLinked/delinkedacct forcustomerProperlyvoidedtransactionReceived acustomercomplimentAssistedw/disablingauto payAdvisedcustomerof optionto email usDidn'ttakeVTOAdvisedcustomer ofdispute selfservice (PP)UsedpoliteinterruptionUpdatedinfo onacct usingKBAdeescalateda callProperlyconsolidatedacctproperlyhandlednew appdecline callAssisted w/checkingPP disputeonlineAssistedw/passwordresetAssistedcustomerw/ tranProperlytook fraudreportImplementeda GREATtoneUsed RiskModeltalkoffProperlytook apaymentSaved anaccount(cls acctcall)Took adispute byphoneProperlytookpaymentallocationproperlyhandled3rd partyunauth callEliminatedPP/PPCconfusionLinked/delinkedacct forcustomerProperlyvoidedtransactionReceived acustomercomplimentAssistedw/disablingauto payAdvisedcustomerof optionto email usDidn'ttakeVTOAdvisedcustomer ofdispute selfservice (PP)UsedpoliteinterruptionUpdatedinfo onacct usingKBAdeescalateda callProperlyconsolidatedacctproperlyhandlednew appdecline callAssisted w/checkingPP disputeonlineAssistedw/passwordresetAssistedcustomerw/ tranProperlytook fraudreportImplementeda GREATtoneUsed RiskModeltalkoff

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Properly took a payment
  2. Saved an account (cls acct call)
  3. Took a dispute by phone
  4. Properly took payment allocation
  5. properly handled 3rd party unauth call
  6. Eliminated PP/PPC confusion
  7. Linked/delinked acct for customer
  8. Properly voided transaction
  9. Received a customer compliment
  10. Assisted w/ disabling auto pay
  11. Advised customer of option to email us
  12. Didn't take VTO
  13. Advised customer of dispute self service (PP)
  14. Used polite interruption
  15. Updated info on acct using KBA
  16. deescalated a call
  17. Properly consolidated acct
  18. properly handled new app decline call
  19. Assisted w/ checking PP dispute online
  20. Assisted w/ password reset
  21. Assisted customer w/ tran
  22. Properly took fraud report
  23. Implemented a GREAT tone
  24. Used Risk Model talkoff