ProperlyconsolidatedacctProperlytookpaymentallocationAdvisedcustomer ofdispute selfservice (PP)Used RiskModeltalkoffproperlyhandlednew appdecline callAdvisedcustomerof optionto email usSaved anaccount(cls acctcall)UsedpoliteinterruptionAssistedcustomerw/ tranDidn'ttakeVTOUpdatedinfo onacct usingKBAdeescalateda callAssistedw/passwordresetproperlyhandled3rd partyunauth callTook adispute byphoneProperlytook fraudreportAssisted w/checkingPP disputeonlineLinked/delinkedacct forcustomerReceived acustomercomplimentProperlyvoidedtransactionAssistedw/disablingauto payImplementeda GREATtoneProperlytook apaymentEliminatedPP/PPCconfusionProperlyconsolidatedacctProperlytookpaymentallocationAdvisedcustomer ofdispute selfservice (PP)Used RiskModeltalkoffproperlyhandlednew appdecline callAdvisedcustomerof optionto email usSaved anaccount(cls acctcall)UsedpoliteinterruptionAssistedcustomerw/ tranDidn'ttakeVTOUpdatedinfo onacct usingKBAdeescalateda callAssistedw/passwordresetproperlyhandled3rd partyunauth callTook adispute byphoneProperlytook fraudreportAssisted w/checkingPP disputeonlineLinked/delinkedacct forcustomerReceived acustomercomplimentProperlyvoidedtransactionAssistedw/disablingauto payImplementeda GREATtoneProperlytook apaymentEliminatedPP/PPCconfusion

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Properly consolidated acct
  2. Properly took payment allocation
  3. Advised customer of dispute self service (PP)
  4. Used Risk Model talkoff
  5. properly handled new app decline call
  6. Advised customer of option to email us
  7. Saved an account (cls acct call)
  8. Used polite interruption
  9. Assisted customer w/ tran
  10. Didn't take VTO
  11. Updated info on acct using KBA
  12. deescalated a call
  13. Assisted w/ password reset
  14. properly handled 3rd party unauth call
  15. Took a dispute by phone
  16. Properly took fraud report
  17. Assisted w/ checking PP dispute online
  18. Linked/delinked acct for customer
  19. Received a customer compliment
  20. Properly voided transaction
  21. Assisted w/ disabling auto pay
  22. Implemented a GREAT tone
  23. Properly took a payment
  24. Eliminated PP/PPC confusion