properlyhandled3rd partyunauth callUsedpoliteinterruptionAssistedw/disablingauto payReceived acustomercomplimentLinked/delinkedacct forcustomerUsed RiskModeltalkoffUpdatedinfo onacct usingKBAProperlyconsolidatedacctProperlytook apaymentProperlytook fraudreportdeescalateda callAssisted w/checkingPP disputeonlineEliminatedPP/PPCconfusionproperlyhandlednew appdecline callProperlytookpaymentallocationAssistedw/passwordresetDidn'ttakeVTOAdvisedcustomerof optionto email usTook adispute byphoneAssistedcustomerw/ tranSaved anaccount(cls acctcall)Advisedcustomer ofdispute selfservice (PP)Implementeda GREATtoneProperlyvoidedtransactionproperlyhandled3rd partyunauth callUsedpoliteinterruptionAssistedw/disablingauto payReceived acustomercomplimentLinked/delinkedacct forcustomerUsed RiskModeltalkoffUpdatedinfo onacct usingKBAProperlyconsolidatedacctProperlytook apaymentProperlytook fraudreportdeescalateda callAssisted w/checkingPP disputeonlineEliminatedPP/PPCconfusionproperlyhandlednew appdecline callProperlytookpaymentallocationAssistedw/passwordresetDidn'ttakeVTOAdvisedcustomerof optionto email usTook adispute byphoneAssistedcustomerw/ tranSaved anaccount(cls acctcall)Advisedcustomer ofdispute selfservice (PP)Implementeda GREATtoneProperlyvoidedtransaction

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. properly handled 3rd party unauth call
  2. Used polite interruption
  3. Assisted w/ disabling auto pay
  4. Received a customer compliment
  5. Linked/delinked acct for customer
  6. Used Risk Model talkoff
  7. Updated info on acct using KBA
  8. Properly consolidated acct
  9. Properly took a payment
  10. Properly took fraud report
  11. deescalated a call
  12. Assisted w/ checking PP dispute online
  13. Eliminated PP/PPC confusion
  14. properly handled new app decline call
  15. Properly took payment allocation
  16. Assisted w/ password reset
  17. Didn't take VTO
  18. Advised customer of option to email us
  19. Took a dispute by phone
  20. Assisted customer w/ tran
  21. Saved an account (cls acct call)
  22. Advised customer of dispute self service (PP)
  23. Implemented a GREAT tone
  24. Properly voided transaction