Properlytook fraudreportImplementeda GREATtoneLinked/delinkedacct forcustomerdeescalateda callEliminatedPP/PPCconfusionAssisted w/checkingPP disputeonlineProperlyvoidedtransactionUsed RiskModeltalkoffUpdatedinfo onacct usingKBAAssistedw/passwordresetReceived acustomercomplimentproperlyhandlednew appdecline callproperlyhandled3rd partyunauth callTook adispute byphoneProperlyconsolidatedacctAdvisedcustomerof optionto email usAdvisedcustomer ofdispute selfservice (PP)Assistedcustomerw/ tranUsedpoliteinterruptionDidn'ttakeVTOProperlytookpaymentallocationSaved anaccount(cls acctcall)Properlytook apaymentAssistedw/disablingauto payProperlytook fraudreportImplementeda GREATtoneLinked/delinkedacct forcustomerdeescalateda callEliminatedPP/PPCconfusionAssisted w/checkingPP disputeonlineProperlyvoidedtransactionUsed RiskModeltalkoffUpdatedinfo onacct usingKBAAssistedw/passwordresetReceived acustomercomplimentproperlyhandlednew appdecline callproperlyhandled3rd partyunauth callTook adispute byphoneProperlyconsolidatedacctAdvisedcustomerof optionto email usAdvisedcustomer ofdispute selfservice (PP)Assistedcustomerw/ tranUsedpoliteinterruptionDidn'ttakeVTOProperlytookpaymentallocationSaved anaccount(cls acctcall)Properlytook apaymentAssistedw/disablingauto pay

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Properly took fraud report
  2. Implemented a GREAT tone
  3. Linked/delinked acct for customer
  4. deescalated a call
  5. Eliminated PP/PPC confusion
  6. Assisted w/ checking PP dispute online
  7. Properly voided transaction
  8. Used Risk Model talkoff
  9. Updated info on acct using KBA
  10. Assisted w/ password reset
  11. Received a customer compliment
  12. properly handled new app decline call
  13. properly handled 3rd party unauth call
  14. Took a dispute by phone
  15. Properly consolidated acct
  16. Advised customer of option to email us
  17. Advised customer of dispute self service (PP)
  18. Assisted customer w/ tran
  19. Used polite interruption
  20. Didn't take VTO
  21. Properly took payment allocation
  22. Saved an account (cls acct call)
  23. Properly took a payment
  24. Assisted w/ disabling auto pay