Implementeda GREATtoneTook adispute byphoneUsed RiskModeltalkoffLinked/delinkedacct forcustomerSaved anaccount(cls acctcall)Advisedcustomer ofdispute selfservice (PP)Assistedw/disablingauto payProperlytookpaymentallocationproperlyhandled3rd partyunauth callReceived acustomercomplimentdeescalateda callAssistedcustomerw/ tranProperlytook fraudreportproperlyhandlednew appdecline callUsedpoliteinterruptionDidn'ttakeVTOEliminatedPP/PPCconfusionProperlytook apaymentAssisted w/checkingPP disputeonlineUpdatedinfo onacct usingKBAProperlyvoidedtransactionAdvisedcustomerof optionto email usAssistedw/passwordresetProperlyconsolidatedacctImplementeda GREATtoneTook adispute byphoneUsed RiskModeltalkoffLinked/delinkedacct forcustomerSaved anaccount(cls acctcall)Advisedcustomer ofdispute selfservice (PP)Assistedw/disablingauto payProperlytookpaymentallocationproperlyhandled3rd partyunauth callReceived acustomercomplimentdeescalateda callAssistedcustomerw/ tranProperlytook fraudreportproperlyhandlednew appdecline callUsedpoliteinterruptionDidn'ttakeVTOEliminatedPP/PPCconfusionProperlytook apaymentAssisted w/checkingPP disputeonlineUpdatedinfo onacct usingKBAProperlyvoidedtransactionAdvisedcustomerof optionto email usAssistedw/passwordresetProperlyconsolidatedacct

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Implemented a GREAT tone
  2. Took a dispute by phone
  3. Used Risk Model talkoff
  4. Linked/delinked acct for customer
  5. Saved an account (cls acct call)
  6. Advised customer of dispute self service (PP)
  7. Assisted w/ disabling auto pay
  8. Properly took payment allocation
  9. properly handled 3rd party unauth call
  10. Received a customer compliment
  11. deescalated a call
  12. Assisted customer w/ tran
  13. Properly took fraud report
  14. properly handled new app decline call
  15. Used polite interruption
  16. Didn't take VTO
  17. Eliminated PP/PPC confusion
  18. Properly took a payment
  19. Assisted w/ checking PP dispute online
  20. Updated info on acct using KBA
  21. Properly voided transaction
  22. Advised customer of option to email us
  23. Assisted w/ password reset
  24. Properly consolidated acct