properlyhandled3rd partyunauth callAdvisedcustomer ofdispute selfservice (PP)Updatedinfo onacct usingKBAImplementeda GREATtoneTook adispute byphoneAssisted w/checkingPP disputeonlineProperlyvoidedtransactionUsedpoliteinterruptionSaved anaccount(cls acctcall)Advisedcustomerof optionto email usReceived acustomercomplimentProperlytook apaymentproperlyhandlednew appdecline calldeescalateda callProperlyconsolidatedacctAssistedw/disablingauto payDidn'ttakeVTOAssistedcustomerw/ tranLinked/delinkedacct forcustomerAssistedw/passwordresetEliminatedPP/PPCconfusionProperlytook fraudreportProperlytookpaymentallocationUsed RiskModeltalkoffproperlyhandled3rd partyunauth callAdvisedcustomer ofdispute selfservice (PP)Updatedinfo onacct usingKBAImplementeda GREATtoneTook adispute byphoneAssisted w/checkingPP disputeonlineProperlyvoidedtransactionUsedpoliteinterruptionSaved anaccount(cls acctcall)Advisedcustomerof optionto email usReceived acustomercomplimentProperlytook apaymentproperlyhandlednew appdecline calldeescalateda callProperlyconsolidatedacctAssistedw/disablingauto payDidn'ttakeVTOAssistedcustomerw/ tranLinked/delinkedacct forcustomerAssistedw/passwordresetEliminatedPP/PPCconfusionProperlytook fraudreportProperlytookpaymentallocationUsed RiskModeltalkoff

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. properly handled 3rd party unauth call
  2. Advised customer of dispute self service (PP)
  3. Updated info on acct using KBA
  4. Implemented a GREAT tone
  5. Took a dispute by phone
  6. Assisted w/ checking PP dispute online
  7. Properly voided transaction
  8. Used polite interruption
  9. Saved an account (cls acct call)
  10. Advised customer of option to email us
  11. Received a customer compliment
  12. Properly took a payment
  13. properly handled new app decline call
  14. deescalated a call
  15. Properly consolidated acct
  16. Assisted w/ disabling auto pay
  17. Didn't take VTO
  18. Assisted customer w/ tran
  19. Linked/delinked acct for customer
  20. Assisted w/ password reset
  21. Eliminated PP/PPC confusion
  22. Properly took fraud report
  23. Properly took payment allocation
  24. Used Risk Model talkoff