Assisted w/checkingPP disputeonlineproperlyhandlednew appdecline callProperlytook fraudreportUsedpoliteinterruptiondeescalateda callProperlyconsolidatedacctSaved anaccount(cls acctcall)Used RiskModeltalkoffProperlytookpaymentallocationAssistedcustomerw/ tranProperlytook apaymentProperlyvoidedtransactionImplementeda GREATtoneTook adispute byphoneAssistedw/disablingauto payAdvisedcustomerof optionto email usAdvisedcustomer ofdispute selfservice (PP)Received acustomercomplimentUpdatedinfo onacct usingKBADidn'ttakeVTOproperlyhandled3rd partyunauth callAssistedw/passwordresetEliminatedPP/PPCconfusionLinked/delinkedacct forcustomerAssisted w/checkingPP disputeonlineproperlyhandlednew appdecline callProperlytook fraudreportUsedpoliteinterruptiondeescalateda callProperlyconsolidatedacctSaved anaccount(cls acctcall)Used RiskModeltalkoffProperlytookpaymentallocationAssistedcustomerw/ tranProperlytook apaymentProperlyvoidedtransactionImplementeda GREATtoneTook adispute byphoneAssistedw/disablingauto payAdvisedcustomerof optionto email usAdvisedcustomer ofdispute selfservice (PP)Received acustomercomplimentUpdatedinfo onacct usingKBADidn'ttakeVTOproperlyhandled3rd partyunauth callAssistedw/passwordresetEliminatedPP/PPCconfusionLinked/delinkedacct forcustomer

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted w/ checking PP dispute online
  2. properly handled new app decline call
  3. Properly took fraud report
  4. Used polite interruption
  5. deescalated a call
  6. Properly consolidated acct
  7. Saved an account (cls acct call)
  8. Used Risk Model talkoff
  9. Properly took payment allocation
  10. Assisted customer w/ tran
  11. Properly took a payment
  12. Properly voided transaction
  13. Implemented a GREAT tone
  14. Took a dispute by phone
  15. Assisted w/ disabling auto pay
  16. Advised customer of option to email us
  17. Advised customer of dispute self service (PP)
  18. Received a customer compliment
  19. Updated info on acct using KBA
  20. Didn't take VTO
  21. properly handled 3rd party unauth call
  22. Assisted w/ password reset
  23. Eliminated PP/PPC confusion
  24. Linked/delinked acct for customer