Saved anaccount(cls acctcall)Implementeda GREATtoneUpdatedinfo onacct usingKBAAssistedcustomerw/ tranDidn'ttakeVTOproperlyhandled3rd partyunauth callAdvisedcustomerof optionto email usLinked/delinkedacct forcustomerUsedpoliteinterruptionProperlyconsolidatedacctAssistedw/disablingauto payUsed RiskModeltalkoffAssisted w/checkingPP disputeonlineProperlyvoidedtransactionEliminatedPP/PPCconfusionReceived acustomercomplimentdeescalateda callTook adispute byphoneAssistedw/passwordresetProperlytookpaymentallocationProperlytook fraudreportProperlytook apaymentAdvisedcustomer ofdispute selfservice (PP)properlyhandlednew appdecline callSaved anaccount(cls acctcall)Implementeda GREATtoneUpdatedinfo onacct usingKBAAssistedcustomerw/ tranDidn'ttakeVTOproperlyhandled3rd partyunauth callAdvisedcustomerof optionto email usLinked/delinkedacct forcustomerUsedpoliteinterruptionProperlyconsolidatedacctAssistedw/disablingauto payUsed RiskModeltalkoffAssisted w/checkingPP disputeonlineProperlyvoidedtransactionEliminatedPP/PPCconfusionReceived acustomercomplimentdeescalateda callTook adispute byphoneAssistedw/passwordresetProperlytookpaymentallocationProperlytook fraudreportProperlytook apaymentAdvisedcustomer ofdispute selfservice (PP)properlyhandlednew appdecline call

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Saved an account (cls acct call)
  2. Implemented a GREAT tone
  3. Updated info on acct using KBA
  4. Assisted customer w/ tran
  5. Didn't take VTO
  6. properly handled 3rd party unauth call
  7. Advised customer of option to email us
  8. Linked/delinked acct for customer
  9. Used polite interruption
  10. Properly consolidated acct
  11. Assisted w/ disabling auto pay
  12. Used Risk Model talkoff
  13. Assisted w/ checking PP dispute online
  14. Properly voided transaction
  15. Eliminated PP/PPC confusion
  16. Received a customer compliment
  17. deescalated a call
  18. Took a dispute by phone
  19. Assisted w/ password reset
  20. Properly took payment allocation
  21. Properly took fraud report
  22. Properly took a payment
  23. Advised customer of dispute self service (PP)
  24. properly handled new app decline call