Didn'ttakeVTOproperlyhandled3rd partyunauth callUsed RiskModeltalkoffUsedpoliteinterruptionAssistedw/disablingauto payAssistedw/passwordresetAdvisedcustomerof optionto email usEliminatedPP/PPCconfusionProperlytookpaymentallocationLinked/delinkedacct forcustomerProperlyvoidedtransactionAdvisedcustomer ofdispute selfservice (PP)Properlytook fraudreportTook adispute byphoneProperlyconsolidatedacctAssisted w/checkingPP disputeonlineSaved anaccount(cls acctcall)Received acustomercomplimentproperlyhandlednew appdecline callImplementeda GREATtonedeescalateda callUpdatedinfo onacct usingKBAAssistedcustomerw/ tranProperlytook apaymentDidn'ttakeVTOproperlyhandled3rd partyunauth callUsed RiskModeltalkoffUsedpoliteinterruptionAssistedw/disablingauto payAssistedw/passwordresetAdvisedcustomerof optionto email usEliminatedPP/PPCconfusionProperlytookpaymentallocationLinked/delinkedacct forcustomerProperlyvoidedtransactionAdvisedcustomer ofdispute selfservice (PP)Properlytook fraudreportTook adispute byphoneProperlyconsolidatedacctAssisted w/checkingPP disputeonlineSaved anaccount(cls acctcall)Received acustomercomplimentproperlyhandlednew appdecline callImplementeda GREATtonedeescalateda callUpdatedinfo onacct usingKBAAssistedcustomerw/ tranProperlytook apayment

PayPal Credit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Didn't take VTO
  2. properly handled 3rd party unauth call
  3. Used Risk Model talkoff
  4. Used polite interruption
  5. Assisted w/ disabling auto pay
  6. Assisted w/ password reset
  7. Advised customer of option to email us
  8. Eliminated PP/PPC confusion
  9. Properly took payment allocation
  10. Linked/delinked acct for customer
  11. Properly voided transaction
  12. Advised customer of dispute self service (PP)
  13. Properly took fraud report
  14. Took a dispute by phone
  15. Properly consolidated acct
  16. Assisted w/ checking PP dispute online
  17. Saved an account (cls acct call)
  18. Received a customer compliment
  19. properly handled new app decline call
  20. Implemented a GREAT tone
  21. deescalated a call
  22. Updated info on acct using KBA
  23. Assisted customer w/ tran
  24. Properly took a payment