(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Are any of the Doctors available?"
Parent agrees to book appt. and then cancels by the end of the conversation
The Provider said to reschedule
No
Show
"I've been coming here for years..."
Doesn't want to take their kid out of school
It could've been a Portal Message
"I've had this appointment booked for months!"
Cancels b/c they don't want to wait for their late appt. time that they asked for
The other parent brings the kid
Old Office
Says they didn't know about the move
Parent cancels appt. b/c they can't bring in more than one kid at the same time
Asks about a waitlist
On their way to get their kid from school
Late parent gets mad at you for politely telling them they need to reschedule b/c they were late
Stuck
in
Traffic
"Can I wait for the provider?"
Wants to pre-book a zone appt. for the following week b/c what's available doesn't work for their schedule
Doesn't want to take their sick kid to Urgent Care or the ER
Refuses to see another provider with earlier availability
"I've never been late before!"
You offer the next available appt. and the parent wants to call back
