(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I've never been late before!"
It could've been a Portal Message
The Provider said to reschedule
Stuck
in
Traffic
Old Office
You offer the next available appt. and the parent wants to call back
"Are any of the Doctors available?"
Parent cancels appt. b/c they can't bring in more than one kid at the same time
"Can I wait for the provider?"
Wants to pre-book a zone appt. for the following week b/c what's available doesn't work for their schedule
"I've been coming here for years..."
Doesn't want to take their sick kid to Urgent Care or the ER
Parent agrees to book appt. and then cancels by the end of the conversation
"I've had this appointment booked for months!"
Chronic Lateness
Refuses to see another provider with earlier availability
On their way to get their kid from school
Says they didn't know about the move
Late parent gets mad at you for politely telling them they need to reschedule b/c they were late
The other parent brings the kid
No
Show
Cancels b/c they don't want to wait for their late appt. time that they asked for
