(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Can I wait for the provider?"
"I've been coming here for years..."
"I've never been late before!"
"Are any of the Doctors available?"
Parent agrees to book appt. and then cancels by the end of the conversation
No
Show
It could've been a Portal Message
Stuck
in
Traffic
Cancels b/c they don't want to wait for their late appt. time that they asked for
Old Office
Says they didn't know about the move
"I've had this appointment booked for months!"
Asks about a waitlist
Late parent gets mad at you for politely telling them they need to reschedule b/c they were late
The Provider said to reschedule
You offer the next available appt. and the parent wants to call back
On their way to get their kid from school
The other parent brings the kid
Wants to pre-book a zone appt. for the following week b/c what's available doesn't work for their schedule
Parent cancels appt. b/c they can't bring in more than one kid at the same time
Refuses to see another provider with earlier availability
Doesn't want to take their kid out of school
Doesn't want to take their sick kid to Urgent Care or the ER