(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Chronic Lateness
"Are any of the Doctors available?"
On their way to get their kid from school
Old Office
Wants to pre-book a zone appt. for the following week b/c what's available doesn't work for their schedule
You offer the next available appt. and the parent wants to call back
Doesn't want to take their kid out of school
"I've been coming here for years..."
Stuck
in
Traffic
"Can I wait for the provider?"
It could've been a Portal Message
"I've had this appointment booked for months!"
No
Show
Late parent gets mad at you for politely telling them they need to reschedule b/c they were late
Asks about a waitlist
"I've never been late before!"
The Provider said to reschedule
Refuses to see another provider with earlier availability
The other parent brings the kid
Parent agrees to book appt. and then cancels by the end of the conversation
Says they didn't know about the move
Cancels b/c they don't want to wait for their late appt. time that they asked for
Parent cancels appt. b/c they can't bring in more than one kid at the same time
Doesn't want to take their sick kid to Urgent Care or the ER
