NoShowOn theirway to gettheir kidfrom schoolRefuses tosee anotherprovider withearlieravailability"Are any oftheDoctorsavailable?"The otherparentbrings thekidAsksabout awaitlistIt could'vebeen aPortalMessageStuckinTrafficOldOffice"I've beencominghere foryears..."ChronicLatenessDoesn't wantto take theirsick kid toUrgent Careor the ERYou offer thenext availableappt. and theparent wantsto call backDoesn'twant to taketheir kid outof schoolWants to pre-booka zone appt. forthe following weekb/c what'savailable doesn'twork for theirscheduleParent cancelsappt. b/c theycan't bring inmore than onekid at the sametimeSays theydidn't knowabout themove"I've had thisappointmentbooked formonths!"Cancels b/cthey don't wantto wait for theirlate appt. timethat they askedfor"Can Iwait fortheprovider?"Late parent getsmad at you forpolitely tellingthem they needto reschedule b/cthey were lateParent agreesto book appt.and thencancels by theend of theconversation"I'veneverbeen latebefore!"TheProvidersaid torescheduleNoShowOn theirway to gettheir kidfrom schoolRefuses tosee anotherprovider withearlieravailability"Are any oftheDoctorsavailable?"The otherparentbrings thekidAsksabout awaitlistIt could'vebeen aPortalMessageStuckinTrafficOldOffice"I've beencominghere foryears..."ChronicLatenessDoesn't wantto take theirsick kid toUrgent Careor the ERYou offer thenext availableappt. and theparent wantsto call backDoesn'twant to taketheir kid outof schoolWants to pre-booka zone appt. forthe following weekb/c what'savailable doesn'twork for theirscheduleParent cancelsappt. b/c theycan't bring inmore than onekid at the sametimeSays theydidn't knowabout themove"I've had thisappointmentbooked formonths!"Cancels b/cthey don't wantto wait for theirlate appt. timethat they askedfor"Can Iwait fortheprovider?"Late parent getsmad at you forpolitely tellingthem they needto reschedule b/cthey were lateParent agreesto book appt.and thencancels by theend of theconversation"I'veneverbeen latebefore!"TheProvidersaid toreschedule

Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Show
  2. On their way to get their kid from school
  3. Refuses to see another provider with earlier availability
  4. "Are any of the Doctors available?"
  5. The other parent brings the kid
  6. Asks about a waitlist
  7. It could've been a Portal Message
  8. Stuck in Traffic
  9. Old Office
  10. "I've been coming here for years..."
  11. Chronic Lateness
  12. Doesn't want to take their sick kid to Urgent Care or the ER
  13. You offer the next available appt. and the parent wants to call back
  14. Doesn't want to take their kid out of school
  15. Wants to pre-book a zone appt. for the following week b/c what's available doesn't work for their schedule
  16. Parent cancels appt. b/c they can't bring in more than one kid at the same time
  17. Says they didn't know about the move
  18. "I've had this appointment booked for months!"
  19. Cancels b/c they don't want to wait for their late appt. time that they asked for
  20. "Can I wait for the provider?"
  21. Late parent gets mad at you for politely telling them they need to reschedule b/c they were late
  22. Parent agrees to book appt. and then cancels by the end of the conversation
  23. "I've never been late before!"
  24. The Provider said to reschedule