(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"I've had this appointment booked for months!"
Wants to pre-book a zone appt. for the following week b/c what's available doesn't work for their schedule
Refuses to see another provider with earlier availability
The Provider said to reschedule
Cancels b/c they don't want to wait for their late appt. time that they asked for
"I've never been late before!"
Asks about a waitlist
Parent cancels appt. b/c they can't bring in more than one kid at the same time
The other parent brings the kid
No
Show
"I've been coming here for years..."
Says they didn't know about the move
You offer the next available appt. and the parent wants to call back
Chronic Lateness
Doesn't want to take their kid out of school
"Can I wait for the provider?"
Doesn't want to take their sick kid to Urgent Care or the ER
"Are any of the Doctors available?"
Old Office
Late parent gets mad at you for politely telling them they need to reschedule b/c they were late
Parent agrees to book appt. and then cancels by the end of the conversation
