This bingo card has a free space and 24 words: Old Office, You offer the next available appt. and the parent wants to call back, Asks about a waitlist, "I've never been late before!", Chronic Lateness, "I've been coming here for years...", The other parent brings the kid, On their way to get their kid from school, Says they didn't know about the move, Doesn't want to take their kid out of school, Cancels b/c they don't want to wait for their late appt. time that they asked for, Doesn't want to take their sick kid to Urgent Care or the ER, Refuses to see another provider with earlier availability, "Can I wait for the provider?", No Show, Wants to pre-book a zone appt. for the following week b/c what's available doesn't work for their schedule, "Are any of the Doctors available?", Stuck in Traffic, Parent agrees to book appt. and then cancels by the end of the conversation, Late parent gets mad at you for politely telling them they need to reschedule b/c they were late, "I've had this appointment booked for months!", Parent cancels appt. b/c they can't bring in more than one kid at the same time, It could've been a Portal Message and The Provider said to reschedule.
Front Desk 5 | 57181 Bingo | PSR Blackout | Dental Bingo! | Front Desk 2
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