Give Mini-miranda (ifappropriate)Thank thecustomerfor thepaymentAcknowledge& make astatementAsk abouttheweekendpast orpresentHit 125attemptsSpokewith a3rd partyThank thecustomerfor being withus since___Sharesomethingin commonw/ customerLeverageaccountownershipReceive apositiveverbatimGive thecurecalculatordisclosureCompletea call withno deadairUse apositive buzzword ex:awesome"VerifyemailaddressOffer adigitaloptionProbeforRFDCurepaymentin 2 or 3by pbpBrandbefore theend of thecallAnticipate afuture needand offer asolutionSet upapayoffHit 5RPC'sCurepaymentby debitRepositionthe "no"Give avaluestatementGive Mini-miranda (ifappropriate)Thank thecustomerfor thepaymentAcknowledge& make astatementAsk abouttheweekendpast orpresentHit 125attemptsSpokewith a3rd partyThank thecustomerfor being withus since___Sharesomethingin commonw/ customerLeverageaccountownershipReceive apositiveverbatimGive thecurecalculatordisclosureCompletea call withno deadairUse apositive buzzword ex:awesome"VerifyemailaddressOffer adigitaloptionProbeforRFDCurepaymentin 2 or 3by pbpBrandbefore theend of thecallAnticipate afuture needand offer asolutionSet upapayoffHit 5RPC'sCurepaymentby debitRepositionthe "no"Give avaluestatement

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give Mini-miranda (if appropriate)
  2. Thank the customer for the payment
  3. Acknowledge & make a statement
  4. Ask about the weekend past or present
  5. Hit 125 attempts
  6. Spoke with a 3rd party
  7. Thank the customer for being with us since___
  8. Share something in common w/ customer
  9. Leverage account ownership
  10. Receive a positive verbatim
  11. Give the cure calculator disclosure
  12. Complete a call with no dead air
  13. Use a positive buzz word ex: awesome"
  14. Verify email address
  15. Offer a digital option
  16. Probe for RFD
  17. Cure payment in 2 or 3 by pbp
  18. Brand before the end of the call
  19. Anticipate a future need and offer a solution
  20. Set up a payoff
  21. Hit 5 RPC's
  22. Cure payment by debit
  23. Reposition the "no"
  24. Give a value statement