Thank thecustomerfor thepaymentBrandbefore theend of thecallGive avaluestatementGive thecurecalculatordisclosureThank thecustomerfor being withus since___Anticipate afuture needand offer asolutionSet upapayoffCurepaymentby debitAsk abouttheweekendpast orpresentHit 125attemptsReceive apositiveverbatimProbeforRFDRepositionthe "no"Sharesomethingin commonw/ customerSpokewith a3rd partyCompletea call withno deadairOffer adigitaloptionLeverageaccountownershipGive Mini-miranda (ifappropriate)Use apositive buzzword ex:awesome"Curepaymentin 2 or 3by pbpAcknowledge& make astatementVerifyemailaddressHit 5RPC'sThank thecustomerfor thepaymentBrandbefore theend of thecallGive avaluestatementGive thecurecalculatordisclosureThank thecustomerfor being withus since___Anticipate afuture needand offer asolutionSet upapayoffCurepaymentby debitAsk abouttheweekendpast orpresentHit 125attemptsReceive apositiveverbatimProbeforRFDRepositionthe "no"Sharesomethingin commonw/ customerSpokewith a3rd partyCompletea call withno deadairOffer adigitaloptionLeverageaccountownershipGive Mini-miranda (ifappropriate)Use apositive buzzword ex:awesome"Curepaymentin 2 or 3by pbpAcknowledge& make astatementVerifyemailaddressHit 5RPC's

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank the customer for the payment
  2. Brand before the end of the call
  3. Give a value statement
  4. Give the cure calculator disclosure
  5. Thank the customer for being with us since___
  6. Anticipate a future need and offer a solution
  7. Set up a payoff
  8. Cure payment by debit
  9. Ask about the weekend past or present
  10. Hit 125 attempts
  11. Receive a positive verbatim
  12. Probe for RFD
  13. Reposition the "no"
  14. Share something in common w/ customer
  15. Spoke with a 3rd party
  16. Complete a call with no dead air
  17. Offer a digital option
  18. Leverage account ownership
  19. Give Mini-miranda (if appropriate)
  20. Use a positive buzz word ex: awesome"
  21. Cure payment in 2 or 3 by pbp
  22. Acknowledge & make a statement
  23. Verify email address
  24. Hit 5 RPC's