Repositionthe "no"Completea call withno deadairCurepaymentby debitBrandbefore theend of thecallOffer adigitaloptionThank thecustomerfor being withus since___Hit 5RPC'sAnticipate afuture needand offer asolutionAcknowledge& make astatementThank thecustomerfor thepaymentAsk abouttheweekendpast orpresentReceive apositiveverbatimSpokewith a3rd partyUse apositive buzzword ex:awesome"LeverageaccountownershipProbeforRFDSharesomethingin commonw/ customerGive avaluestatementVerifyemailaddressSet upapayoffGive thecurecalculatordisclosureCurepaymentin 2 or 3by pbpHit 125attemptsGive Mini-miranda (ifappropriate)Repositionthe "no"Completea call withno deadairCurepaymentby debitBrandbefore theend of thecallOffer adigitaloptionThank thecustomerfor being withus since___Hit 5RPC'sAnticipate afuture needand offer asolutionAcknowledge& make astatementThank thecustomerfor thepaymentAsk abouttheweekendpast orpresentReceive apositiveverbatimSpokewith a3rd partyUse apositive buzzword ex:awesome"LeverageaccountownershipProbeforRFDSharesomethingin commonw/ customerGive avaluestatementVerifyemailaddressSet upapayoffGive thecurecalculatordisclosureCurepaymentin 2 or 3by pbpHit 125attemptsGive Mini-miranda (ifappropriate)

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reposition the "no"
  2. Complete a call with no dead air
  3. Cure payment by debit
  4. Brand before the end of the call
  5. Offer a digital option
  6. Thank the customer for being with us since___
  7. Hit 5 RPC's
  8. Anticipate a future need and offer a solution
  9. Acknowledge & make a statement
  10. Thank the customer for the payment
  11. Ask about the weekend past or present
  12. Receive a positive verbatim
  13. Spoke with a 3rd party
  14. Use a positive buzz word ex: awesome"
  15. Leverage account ownership
  16. Probe for RFD
  17. Share something in common w/ customer
  18. Give a value statement
  19. Verify email address
  20. Set up a payoff
  21. Give the cure calculator disclosure
  22. Cure payment in 2 or 3 by pbp
  23. Hit 125 attempts
  24. Give Mini-miranda (if appropriate)