Thank thecustomerfor thepaymentThank thecustomerfor being withus since___Sharesomethingin commonw/ customerHit 5RPC'sGive thecurecalculatordisclosureOffer adigitaloptionAcknowledge& make astatementCurepaymentby debitGive Mini-miranda (ifappropriate)Hit 125attemptsSet upapayoffBrandbefore theend of thecallSpokewith a3rd partyAnticipate afuture needand offer asolutionAsk abouttheweekendpast orpresentReceive apositiveverbatimUse apositive buzzword ex:awesome"Completea call withno deadairRepositionthe "no"VerifyemailaddressGive avaluestatementProbeforRFDCurepaymentin 2 or 3by pbpLeverageaccountownershipThank thecustomerfor thepaymentThank thecustomerfor being withus since___Sharesomethingin commonw/ customerHit 5RPC'sGive thecurecalculatordisclosureOffer adigitaloptionAcknowledge& make astatementCurepaymentby debitGive Mini-miranda (ifappropriate)Hit 125attemptsSet upapayoffBrandbefore theend of thecallSpokewith a3rd partyAnticipate afuture needand offer asolutionAsk abouttheweekendpast orpresentReceive apositiveverbatimUse apositive buzzword ex:awesome"Completea call withno deadairRepositionthe "no"VerifyemailaddressGive avaluestatementProbeforRFDCurepaymentin 2 or 3by pbpLeverageaccountownership

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank the customer for the payment
  2. Thank the customer for being with us since___
  3. Share something in common w/ customer
  4. Hit 5 RPC's
  5. Give the cure calculator disclosure
  6. Offer a digital option
  7. Acknowledge & make a statement
  8. Cure payment by debit
  9. Give Mini-miranda (if appropriate)
  10. Hit 125 attempts
  11. Set up a payoff
  12. Brand before the end of the call
  13. Spoke with a 3rd party
  14. Anticipate a future need and offer a solution
  15. Ask about the weekend past or present
  16. Receive a positive verbatim
  17. Use a positive buzz word ex: awesome"
  18. Complete a call with no dead air
  19. Reposition the "no"
  20. Verify email address
  21. Give a value statement
  22. Probe for RFD
  23. Cure payment in 2 or 3 by pbp
  24. Leverage account ownership