Hit 5RPC'sProbeforRFDBrandbefore theend of thecallGive avaluestatementThank thecustomerfor being withus since___Give Mini-miranda (ifappropriate)Curepaymentin 2 or 3by pbpAnticipate afuture needand offer asolutionVerifyemailaddressReceive apositiveverbatimCompletea call withno deadairOffer adigitaloptionAcknowledge& make astatementGive thecurecalculatordisclosureThank thecustomerfor thepaymentRepositionthe "no"Use apositive buzzword ex:awesome"Set upapayoffAsk abouttheweekendpast orpresentLeverageaccountownershipHit 125attemptsSpokewith a3rd partySharesomethingin commonw/ customerCurepaymentby debitHit 5RPC'sProbeforRFDBrandbefore theend of thecallGive avaluestatementThank thecustomerfor being withus since___Give Mini-miranda (ifappropriate)Curepaymentin 2 or 3by pbpAnticipate afuture needand offer asolutionVerifyemailaddressReceive apositiveverbatimCompletea call withno deadairOffer adigitaloptionAcknowledge& make astatementGive thecurecalculatordisclosureThank thecustomerfor thepaymentRepositionthe "no"Use apositive buzzword ex:awesome"Set upapayoffAsk abouttheweekendpast orpresentLeverageaccountownershipHit 125attemptsSpokewith a3rd partySharesomethingin commonw/ customerCurepaymentby debit

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit 5 RPC's
  2. Probe for RFD
  3. Brand before the end of the call
  4. Give a value statement
  5. Thank the customer for being with us since___
  6. Give Mini-miranda (if appropriate)
  7. Cure payment in 2 or 3 by pbp
  8. Anticipate a future need and offer a solution
  9. Verify email address
  10. Receive a positive verbatim
  11. Complete a call with no dead air
  12. Offer a digital option
  13. Acknowledge & make a statement
  14. Give the cure calculator disclosure
  15. Thank the customer for the payment
  16. Reposition the "no"
  17. Use a positive buzz word ex: awesome"
  18. Set up a payoff
  19. Ask about the weekend past or present
  20. Leverage account ownership
  21. Hit 125 attempts
  22. Spoke with a 3rd party
  23. Share something in common w/ customer
  24. Cure payment by debit