Give Mini-miranda (ifappropriate)Ask abouttheweekendpast orpresentCompletea call withno deadairGive avaluestatementVerifyemailaddressReceive apositiveverbatimThank thecustomerfor thepaymentSet upapayoffOffer adigitaloptionHit 5RPC'sLeverageaccountownershipUse apositive buzzword ex:awesome"Give thecurecalculatordisclosureRepositionthe "no"Thank thecustomerfor being withus since___Curepaymentby debitSharesomethingin commonw/ customerAnticipate afuture needand offer asolutionBrandbefore theend of thecallAcknowledge& make astatementSpokewith a3rd partyCurepaymentin 2 or 3by pbpHit 125attemptsProbeforRFDGive Mini-miranda (ifappropriate)Ask abouttheweekendpast orpresentCompletea call withno deadairGive avaluestatementVerifyemailaddressReceive apositiveverbatimThank thecustomerfor thepaymentSet upapayoffOffer adigitaloptionHit 5RPC'sLeverageaccountownershipUse apositive buzzword ex:awesome"Give thecurecalculatordisclosureRepositionthe "no"Thank thecustomerfor being withus since___Curepaymentby debitSharesomethingin commonw/ customerAnticipate afuture needand offer asolutionBrandbefore theend of thecallAcknowledge& make astatementSpokewith a3rd partyCurepaymentin 2 or 3by pbpHit 125attemptsProbeforRFD

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give Mini-miranda (if appropriate)
  2. Ask about the weekend past or present
  3. Complete a call with no dead air
  4. Give a value statement
  5. Verify email address
  6. Receive a positive verbatim
  7. Thank the customer for the payment
  8. Set up a payoff
  9. Offer a digital option
  10. Hit 5 RPC's
  11. Leverage account ownership
  12. Use a positive buzz word ex: awesome"
  13. Give the cure calculator disclosure
  14. Reposition the "no"
  15. Thank the customer for being with us since___
  16. Cure payment by debit
  17. Share something in common w/ customer
  18. Anticipate a future need and offer a solution
  19. Brand before the end of the call
  20. Acknowledge & make a statement
  21. Spoke with a 3rd party
  22. Cure payment in 2 or 3 by pbp
  23. Hit 125 attempts
  24. Probe for RFD