(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Underage patient calling in
Call from a patient’s name starting with the letter Y
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Provided COVID details during call
You’ve been in “Ready” state for 20 mins
Receive a call from Emily Moon/Taco/internal member
Full registration
Family requesting interpreter
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Arrived to work on time
Schedule a no show reschedule
Outside clinic/provider called to check on a referral for family
Finish 30 calls by 2pm
Schedule an apt with Samantha Goldklang
Schedule NV DER
Patient cancels w/less than 3 hours
Outside clinic/provider called to check on a referral for family
Provided COVID details during call
Complete a call without putting family on hold *if appropriate*
Family requesting interpreter
Receive a PAL call
Underage patient calling in
Call from somebody with the their name starting with your initial (Patient or Parent)
Receive a call from Emily Moon/Taco/internal member
Patient cancels w/less than 3 hours
Schedule NV DER
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Schedule a no show reschedule
Attempt collaboration with another clinic
Attempt collaboration with another clinic
Complete a call without putting family on hold *if appropriate*
Defused a frustrated family/send to family feedback
Internal provider or PCP’s office calling into schedule patient
Call from a lipids reschedule
You’ve been in “Ready” state for 20 mins
Arrived to work on time
Internal provider or PCP’s office calling into schedule patient
Receive a PAL call
Call from somebody with the their name starting with your initial (Patient or Parent)
Schedule an apt with newer END providers (i.e. Samantha Goldklang, Mary Wright, etc.)
Learn a cool fact about your work neighbor/something you have in common
Full registration
Call from overage patients
Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
Finish 30 calls by 2pm
Defused a frustrated family/send to family feedback
Call from a patient’s name starting with the letter Y
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
