(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Full registration
Complete a call without putting family on hold *if appropriate*
Underage patient calling in
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Provided COVID details during call
Call from somebody with the their name starting with your initial (Patient or Parent)
Arrived to work on time
Family requesting interpreter
Arrived to work on time
Receive a PAL call
Call from a patient’s name starting with the letter Y
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Learn a cool fact about your work neighbor/something you have in common
Patient cancels w/less than 3 hours
Full registration
Finish 30 calls by 2pm
Internal provider or PCP’s office calling into schedule patient
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Family requesting interpreter
Provided COVID details during call
Call from a patient’s name starting with the letter Y
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Schedule a no show reschedule
Schedule an apt with Samantha Goldklang
Call from somebody with the their name starting with your initial (Patient or Parent)
You’ve been in “Ready” state for 20 mins
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Attempt collaboration with another clinic
Schedule an apt with newer END providers (i.e. Samantha Goldklang, Mary Wright, etc.)
Schedule NV DER
Underage patient calling in
Outside clinic/provider called to check on a referral for family
Schedule NV DER
Finish 30 calls by 2pm
Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
Defused a frustrated family/send to family feedback
Call from a lipids reschedule
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Defused a frustrated family/send to family feedback
Receive a call from Emily Moon/Taco/internal member
You’ve been in “Ready” state for 20 mins
Complete a call without putting family on hold *if appropriate*
Schedule a no show reschedule
Internal provider or PCP’s office calling into schedule patient
Receive a PAL call
Attempt collaboration with another clinic
Receive a call from Emily Moon/Taco/internal member
Outside clinic/provider called to check on a referral for family
