(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Receive a PAL call
Schedule a no show reschedule
Patient cancels w/less than 3 hours
Complete a call without putting family on hold *if appropriate*
Arrived to work on time
Provided COVID details during call
Schedule an apt with Samantha Goldklang
Schedule an apt with newer END providers (i.e. Samantha Goldklang, Mary Wright, etc.)
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Defused a frustrated family/send to family feedback
Outside clinic/provider called to check on a referral for family
Outside clinic/provider called to check on a referral for family
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Defused a frustrated family/send to family feedback
Complete a call without putting family on hold *if appropriate*
Family requesting interpreter
Call from somebody with the their name starting with your initial (Patient or Parent)
Call from overage patients
Family requesting interpreter
You’ve been in “Ready” state for 20 mins
Learn a cool fact about your work neighbor/something you have in common
Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
Internal provider or PCP’s office calling into schedule patient
Call from somebody with the their name starting with your initial (Patient or Parent)
Schedule NV DER
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Attempt collaboration with another clinic
Schedule NV DER
Call from a patient’s name starting with the letter Y
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Receive a PAL call
Attempt collaboration with another clinic
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Full registration
Receive a call from Emily Moon/Taco/internal member
Internal provider or PCP’s office calling into schedule patient
Schedule a no show reschedule
Patient cancels w/less than 3 hours
Receive a call from Emily Moon/Taco/internal member
Underage patient calling in
Call from a lipids reschedule
Finish 30 calls by 2pm
Finish 30 calls by 2pm
Underage patient calling in
You’ve been in “Ready” state for 20 mins
Full registration
Provided COVID details during call
Arrived to work on time
Call from a patient’s name starting with the letter Y
