(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Provided COVID details during call
Schedule NV DER
Patient cancels w/less than 3 hours
Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
Learn a cool fact about your work neighbor/something you have in common
Schedule an apt with Samantha Goldklang
Receive a call from Emily Moon/Taco/internal member
Call from a patient’s name starting with the letter Y
Call from somebody with the their name starting with your initial (Patient or Parent)
Receive a PAL call
Underage patient calling in
Receive a call from Emily Moon/Taco/internal member
Full registration
Defused a frustrated family/send to family feedback
Attempt collaboration with another clinic
Schedule an apt with newer END providers (i.e. Samantha Goldklang, Mary Wright, etc.)
Call from somebody with the their name starting with your initial (Patient or Parent)
Provided COVID details during call
Patient cancels w/less than 3 hours
Arrived to work on time
Complete a call without putting family on hold *if appropriate*
Receive a PAL call
Schedule NV DER
Internal provider or PCP’s office calling into schedule patient
Full registration
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Internal provider or PCP’s office calling into schedule patient
Outside clinic/provider called to check on a referral for family
Call from overage patients
Call from a lipids reschedule
Family requesting interpreter
You’ve been in “Ready” state for 20 mins
Family requesting interpreter
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Defused a frustrated family/send to family feedback
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
You’ve been in “Ready” state for 20 mins
Schedule a no show reschedule
Attempt collaboration with another clinic
Call from a patient’s name starting with the letter Y
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Schedule a no show reschedule
Finish 30 calls by 2pm
Underage patient calling in
Outside clinic/provider called to check on a referral for family
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Arrived to work on time
Complete a call without putting family on hold *if appropriate*