(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Underage patient calling in
Internal provider or PCP’s office calling into schedule patient
Call from a lipids reschedule
Learn a cool fact about your work neighbor/something you have in common
Internal provider or PCP’s office calling into schedule patient
Schedule NV DER
Schedule a no show reschedule
You’ve been in “Ready” state for 20 mins
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Attempt collaboration with another clinic
Outside clinic/provider called to check on a referral for family
You’ve been in “Ready” state for 20 mins
Full registration
Defused a frustrated family/send to family feedback
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Call from overage patients
Receive a PAL call
Receive a call from Emily Moon/Taco/internal member
Call from somebody with the their name starting with your initial (Patient or Parent)
Complete a call without putting family on hold *if appropriate*
Receive a PAL call
Family requesting interpreter
Schedule an apt with newer END providers (i.e. Samantha Goldklang, Mary Wright, etc.)
Family requesting interpreter
Schedule an apt with Samantha Goldklang
Finish 30 calls by 2pm
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Call from a patient’s name starting with the letter Y
Call from a patient’s name starting with the letter Y
Patient cancels w/less than 3 hours
Provided COVID details during call
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Schedule a no show reschedule
Full registration
Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
Arrived to work on time
Call from somebody with the their name starting with your initial (Patient or Parent)
Receive a call from Emily Moon/Taco/internal member
Arrived to work on time
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Complete a call without putting family on hold *if appropriate*
Patient cancels w/less than 3 hours
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Provided COVID details during call
Underage patient calling in
Finish 30 calls by 2pm
Attempt collaboration with another clinic
Schedule NV DER
Outside clinic/provider called to check on a referral for family
Defused a frustrated family/send to family feedback