(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Defused a frustrated family/send to family feedback
Call from somebody with the their name starting with your initial (Patient or Parent)
Patient cancels w/less than 3 hours
Complete a call without putting family on hold *if appropriate*
Receive a call from Emily Moon/Taco/internal member
Family requesting interpreter
Schedule an apt with newer END providers (i.e. Samantha Goldklang, Mary Wright, etc.)
Receive a call from Emily Moon/Taco/internal member
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Full registration
Provided COVID details during call
Finish 30 calls by 2pm
Receive a PAL call
Schedule NV DER
Finish 30 calls by 2pm
Attempt collaboration with another clinic
You’ve been in “Ready” state for 20 mins
Outside clinic/provider called to check on a referral for family
Arrived to work on time
Receive a PAL call
Provided COVID details during call
Schedule NV DER
You’ve been in “Ready” state for 20 mins
Schedule a no show reschedule
Complete a call without putting family on hold *if appropriate*
Outside clinic/provider called to check on a referral for family
Internal provider or PCP’s office calling into schedule patient
Call from overage patients
Patient cancels w/less than 3 hours
Attempt collaboration with another clinic
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
Defused a frustrated family/send to family feedback
Underage patient calling in
Schedule an apt with Samantha Goldklang
Call from a patient’s name starting with the letter Y
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Call from a lipids reschedule
Schedule a no show reschedule
Full registration
Arrived to work on time
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Call from a patient’s name starting with the letter Y
Family requesting interpreter
Internal provider or PCP’s office calling into schedule patient
Underage patient calling in
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Call from somebody with the their name starting with your initial (Patient or Parent)
Learn a cool fact about your work neighbor/something you have in common
