Schedule1 IR/T2DSchedule1 PALapptTransferringfamily to RNline/otherSeattleChildren’sservicesFinding a chartwith onlyparents phonenumbers whenpatient is >18yoFamily movedto anotherlocation, nolonger in theareaHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenSchedule a fullTeam DIA visitper orderswithout familydecliningComplete out15 2ndcalls/MyChartticketsFullregistrationSuccessfullyschedule 10appts priorto noonAsking RN forAR Request fora patientbecause ithasn’t beenplaced yetHaving torespond toprovider forclarificationArrivedto workon timeAre able tofullycomplete 8In BasketmessagesSchedule 3laser followups for 1patientFamily refusesto schedulebecause theythink they don’tneed toAttemptcollaborationwith anotherclinicLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Schedule 5DIA apptsor 3 GENEND apptsProvidedCOVIDdetailsduring callSchedulesubsequentAccutanefollow upsDiffuseangryfamilyGo tobreak/lunchon timeCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineFamily is notable to takethe apptdate/time youare offeringSchedule1 IR/T2DSchedule1 PALapptTransferringfamily to RNline/otherSeattleChildren’sservicesFinding a chartwith onlyparents phonenumbers whenpatient is >18yoFamily movedto anotherlocation, nolonger in theareaHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenSchedule a fullTeam DIA visitper orderswithout familydecliningComplete out15 2ndcalls/MyChartticketsFullregistrationSuccessfullyschedule 10appts priorto noonAsking RN forAR Request fora patientbecause ithasn’t beenplaced yetHaving torespond toprovider forclarificationArrivedto workon timeAre able tofullycomplete 8In BasketmessagesSchedule 3laser followups for 1patientFamily refusesto schedulebecause theythink they don’tneed toAttemptcollaborationwith anotherclinicLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Schedule 5DIA apptsor 3 GENEND apptsProvidedCOVIDdetailsduring callSchedulesubsequentAccutanefollow upsDiffuseangryfamilyGo tobreak/lunchon timeCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineFamily is notable to takethe apptdate/time youare offering

Outbound Pals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule 1 IR/T2D
  2. Schedule 1 PAL appt
  3. Transferring family to RN line/other Seattle Children’s services
  4. Finding a chart with only parents phone numbers when patient is >18yo
  5. Family moved to another location, no longer in the area
  6. Having to reach out to provider/PDC/Inna for alternative date because the one we are offering is already taken
  7. Schedule a full Team DIA visit per orders without family declining
  8. Complete out 15 2nd calls/MyChart tickets
  9. Full registration
  10. Successfully schedule 10 appts prior to noon
  11. Asking RN for AR Request for a patient because it hasn’t been placed yet
  12. Having to respond to provider for clarification
  13. Arrived to work on time
  14. Are able to fully complete 8 In Basket messages
  15. Schedule 3 laser follow ups for 1 patient
  16. Family refuses to schedule because they think they don’t need to
  17. Attempt collaboration with another clinic
  18. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  19. Schedule 5 DIA appts or 3 GEN END appts
  20. Provided COVID details during call
  21. Schedule subsequent Accutane follow ups
  22. Diffuse angry family
  23. Go to break/lunch on time
  24. Come across a family who doesn’t use interpreter when you have interpreter on the line
  25. Family is not able to take the appt date/time you are offering