Successfullyschedule 10appts priorto noonFamily movedto anotherlocation, nolonger in theareaDiffuseangryfamilyCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineGo tobreak/lunchon timeFamily refusesto schedulebecause theythink they don’tneed toHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenSchedule1 PALapptFamily is notable to takethe apptdate/time youare offeringSchedule 3laser followups for 1patientAttemptcollaborationwith anotherclinicLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Finding a chartwith onlyparents phonenumbers whenpatient is >18yoSchedule a fullTeam DIA visitper orderswithout familydecliningHaving torespond toprovider forclarificationProvidedCOVIDdetailsduring callSchedulesubsequentAccutanefollow upsComplete out15 2ndcalls/MyChartticketsFullregistrationAsking RN forAR Request fora patientbecause ithasn’t beenplaced yetSchedule1 IR/T2DSchedule 5DIA apptsor 3 GENEND apptsArrivedto workon timeTransferringfamily to RNline/otherSeattleChildren’sservicesAre able tofullycomplete 8In BasketmessagesSuccessfullyschedule 10appts priorto noonFamily movedto anotherlocation, nolonger in theareaDiffuseangryfamilyCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineGo tobreak/lunchon timeFamily refusesto schedulebecause theythink they don’tneed toHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenSchedule1 PALapptFamily is notable to takethe apptdate/time youare offeringSchedule 3laser followups for 1patientAttemptcollaborationwith anotherclinicLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Finding a chartwith onlyparents phonenumbers whenpatient is >18yoSchedule a fullTeam DIA visitper orderswithout familydecliningHaving torespond toprovider forclarificationProvidedCOVIDdetailsduring callSchedulesubsequentAccutanefollow upsComplete out15 2ndcalls/MyChartticketsFullregistrationAsking RN forAR Request fora patientbecause ithasn’t beenplaced yetSchedule1 IR/T2DSchedule 5DIA apptsor 3 GENEND apptsArrivedto workon timeTransferringfamily to RNline/otherSeattleChildren’sservicesAre able tofullycomplete 8In Basketmessages

Outbound Pals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully schedule 10 appts prior to noon
  2. Family moved to another location, no longer in the area
  3. Diffuse angry family
  4. Come across a family who doesn’t use interpreter when you have interpreter on the line
  5. Go to break/lunch on time
  6. Family refuses to schedule because they think they don’t need to
  7. Having to reach out to provider/PDC/Inna for alternative date because the one we are offering is already taken
  8. Schedule 1 PAL appt
  9. Family is not able to take the appt date/time you are offering
  10. Schedule 3 laser follow ups for 1 patient
  11. Attempt collaboration with another clinic
  12. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  13. Finding a chart with only parents phone numbers when patient is >18yo
  14. Schedule a full Team DIA visit per orders without family declining
  15. Having to respond to provider for clarification
  16. Provided COVID details during call
  17. Schedule subsequent Accutane follow ups
  18. Complete out 15 2nd calls/MyChart tickets
  19. Full registration
  20. Asking RN for AR Request for a patient because it hasn’t been placed yet
  21. Schedule 1 IR/T2D
  22. Schedule 5 DIA appts or 3 GEN END appts
  23. Arrived to work on time
  24. Transferring family to RN line/other Seattle Children’s services
  25. Are able to fully complete 8 In Basket messages