Schedule 5DIA apptsor 3 GENEND apptsSchedule1 PALapptSchedule1 IR/T2DFamily is notable to takethe apptdate/time youare offeringAre able tofullycomplete 8In BasketmessagesAttemptcollaborationwith anotherclinicFinding a chartwith onlyparents phonenumbers whenpatient is >18yoProvidedCOVIDdetailsduring callAsking RN forAR Request fora patientbecause ithasn’t beenplaced yetHaving torespond toprovider forclarificationDiffuseangryfamilyHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenTransferringfamily to RNline/otherSeattleChildren’sservicesCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineSchedulesubsequentAccutanefollow upsFamily movedto anotherlocation, nolonger in theareaFamily refusesto schedulebecause theythink they don’tneed toComplete out15 2ndcalls/MyChartticketsGo tobreak/lunchon timeSchedule a fullTeam DIA visitper orderswithout familydecliningSchedule 3laser followups for 1patientFullregistrationLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Successfullyschedule 10appts priorto noonArrivedto workon timeSchedule 5DIA apptsor 3 GENEND apptsSchedule1 PALapptSchedule1 IR/T2DFamily is notable to takethe apptdate/time youare offeringAre able tofullycomplete 8In BasketmessagesAttemptcollaborationwith anotherclinicFinding a chartwith onlyparents phonenumbers whenpatient is >18yoProvidedCOVIDdetailsduring callAsking RN forAR Request fora patientbecause ithasn’t beenplaced yetHaving torespond toprovider forclarificationDiffuseangryfamilyHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenTransferringfamily to RNline/otherSeattleChildren’sservicesCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineSchedulesubsequentAccutanefollow upsFamily movedto anotherlocation, nolonger in theareaFamily refusesto schedulebecause theythink they don’tneed toComplete out15 2ndcalls/MyChartticketsGo tobreak/lunchon timeSchedule a fullTeam DIA visitper orderswithout familydecliningSchedule 3laser followups for 1patientFullregistrationLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Successfullyschedule 10appts priorto noonArrivedto workon time

Outbound Pals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule 5 DIA appts or 3 GEN END appts
  2. Schedule 1 PAL appt
  3. Schedule 1 IR/T2D
  4. Family is not able to take the appt date/time you are offering
  5. Are able to fully complete 8 In Basket messages
  6. Attempt collaboration with another clinic
  7. Finding a chart with only parents phone numbers when patient is >18yo
  8. Provided COVID details during call
  9. Asking RN for AR Request for a patient because it hasn’t been placed yet
  10. Having to respond to provider for clarification
  11. Diffuse angry family
  12. Having to reach out to provider/PDC/Inna for alternative date because the one we are offering is already taken
  13. Transferring family to RN line/other Seattle Children’s services
  14. Come across a family who doesn’t use interpreter when you have interpreter on the line
  15. Schedule subsequent Accutane follow ups
  16. Family moved to another location, no longer in the area
  17. Family refuses to schedule because they think they don’t need to
  18. Complete out 15 2nd calls/MyChart tickets
  19. Go to break/lunch on time
  20. Schedule a full Team DIA visit per orders without family declining
  21. Schedule 3 laser follow ups for 1 patient
  22. Full registration
  23. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  24. Successfully schedule 10 appts prior to noon
  25. Arrived to work on time