Finding a chartwith onlyparents phonenumbers whenpatient is >18yoSchedule1 PALapptArrivedto workon timeHaving torespond toprovider forclarificationSchedule1 IR/T2DGo tobreak/lunchon timeHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenSchedule a fullTeam DIA visitper orderswithout familydecliningTransferringfamily to RNline/otherSeattleChildren’sservicesFamily refusesto schedulebecause theythink they don’tneed toSchedule 3laser followups for 1patientSuccessfullyschedule 10appts priorto noonLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)SchedulesubsequentAccutanefollow upsFamily is notable to takethe apptdate/time youare offeringCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineDiffuseangryfamilyAre able tofullycomplete 8In BasketmessagesFullregistrationProvidedCOVIDdetailsduring callAttemptcollaborationwith anotherclinicSchedule 5DIA apptsor 3 GENEND apptsComplete out15 2ndcalls/MyChartticketsFamily movedto anotherlocation, nolonger in theareaAsking RN forAR Request fora patientbecause ithasn’t beenplaced yetFinding a chartwith onlyparents phonenumbers whenpatient is >18yoSchedule1 PALapptArrivedto workon timeHaving torespond toprovider forclarificationSchedule1 IR/T2DGo tobreak/lunchon timeHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenSchedule a fullTeam DIA visitper orderswithout familydecliningTransferringfamily to RNline/otherSeattleChildren’sservicesFamily refusesto schedulebecause theythink they don’tneed toSchedule 3laser followups for 1patientSuccessfullyschedule 10appts priorto noonLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)SchedulesubsequentAccutanefollow upsFamily is notable to takethe apptdate/time youare offeringCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineDiffuseangryfamilyAre able tofullycomplete 8In BasketmessagesFullregistrationProvidedCOVIDdetailsduring callAttemptcollaborationwith anotherclinicSchedule 5DIA apptsor 3 GENEND apptsComplete out15 2ndcalls/MyChartticketsFamily movedto anotherlocation, nolonger in theareaAsking RN forAR Request fora patientbecause ithasn’t beenplaced yet

Outbound Pals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finding a chart with only parents phone numbers when patient is >18yo
  2. Schedule 1 PAL appt
  3. Arrived to work on time
  4. Having to respond to provider for clarification
  5. Schedule 1 IR/T2D
  6. Go to break/lunch on time
  7. Having to reach out to provider/PDC/Inna for alternative date because the one we are offering is already taken
  8. Schedule a full Team DIA visit per orders without family declining
  9. Transferring family to RN line/other Seattle Children’s services
  10. Family refuses to schedule because they think they don’t need to
  11. Schedule 3 laser follow ups for 1 patient
  12. Successfully schedule 10 appts prior to noon
  13. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  14. Schedule subsequent Accutane follow ups
  15. Family is not able to take the appt date/time you are offering
  16. Come across a family who doesn’t use interpreter when you have interpreter on the line
  17. Diffuse angry family
  18. Are able to fully complete 8 In Basket messages
  19. Full registration
  20. Provided COVID details during call
  21. Attempt collaboration with another clinic
  22. Schedule 5 DIA appts or 3 GEN END appts
  23. Complete out 15 2nd calls/MyChart tickets
  24. Family moved to another location, no longer in the area
  25. Asking RN for AR Request for a patient because it hasn’t been placed yet