ProvidedCOVIDdetailsduring callAttemptcollaborationwith anotherclinicGo tobreak/lunchon timeHaving torespond toprovider forclarificationSchedule1 IR/T2DFamily movedto anotherlocation, nolonger in theareaSchedule1 PALapptSchedule 3laser followups for 1patientFamily is notable to takethe apptdate/time youare offeringHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenSuccessfullyschedule 10appts priorto noonSchedule 5DIA apptsor 3 GENEND apptsTransferringfamily to RNline/otherSeattleChildren’sservicesAre able tofullycomplete 8In BasketmessagesFinding a chartwith onlyparents phonenumbers whenpatient is >18yoSchedule a fullTeam DIA visitper orderswithout familydecliningCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineFamily refusesto schedulebecause theythink they don’tneed toArrivedto workon timeLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)SchedulesubsequentAccutanefollow upsFullregistrationComplete out15 2ndcalls/MyChartticketsDiffuseangryfamilyAsking RN forAR Request fora patientbecause ithasn’t beenplaced yetProvidedCOVIDdetailsduring callAttemptcollaborationwith anotherclinicGo tobreak/lunchon timeHaving torespond toprovider forclarificationSchedule1 IR/T2DFamily movedto anotherlocation, nolonger in theareaSchedule1 PALapptSchedule 3laser followups for 1patientFamily is notable to takethe apptdate/time youare offeringHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenSuccessfullyschedule 10appts priorto noonSchedule 5DIA apptsor 3 GENEND apptsTransferringfamily to RNline/otherSeattleChildren’sservicesAre able tofullycomplete 8In BasketmessagesFinding a chartwith onlyparents phonenumbers whenpatient is >18yoSchedule a fullTeam DIA visitper orderswithout familydecliningCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineFamily refusesto schedulebecause theythink they don’tneed toArrivedto workon timeLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)SchedulesubsequentAccutanefollow upsFullregistrationComplete out15 2ndcalls/MyChartticketsDiffuseangryfamilyAsking RN forAR Request fora patientbecause ithasn’t beenplaced yet

Outbound Pals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided COVID details during call
  2. Attempt collaboration with another clinic
  3. Go to break/lunch on time
  4. Having to respond to provider for clarification
  5. Schedule 1 IR/T2D
  6. Family moved to another location, no longer in the area
  7. Schedule 1 PAL appt
  8. Schedule 3 laser follow ups for 1 patient
  9. Family is not able to take the appt date/time you are offering
  10. Having to reach out to provider/PDC/Inna for alternative date because the one we are offering is already taken
  11. Successfully schedule 10 appts prior to noon
  12. Schedule 5 DIA appts or 3 GEN END appts
  13. Transferring family to RN line/other Seattle Children’s services
  14. Are able to fully complete 8 In Basket messages
  15. Finding a chart with only parents phone numbers when patient is >18yo
  16. Schedule a full Team DIA visit per orders without family declining
  17. Come across a family who doesn’t use interpreter when you have interpreter on the line
  18. Family refuses to schedule because they think they don’t need to
  19. Arrived to work on time
  20. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  21. Schedule subsequent Accutane follow ups
  22. Full registration
  23. Complete out 15 2nd calls/MyChart tickets
  24. Diffuse angry family
  25. Asking RN for AR Request for a patient because it hasn’t been placed yet