Arrivedto workon timeAsking RN forAR Request fora patientbecause ithasn’t beenplaced yetHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenSchedule 5DIA apptsor 3 GENEND apptsAttemptcollaborationwith anotherclinicSchedule 3laser followups for 1patientFamily refusesto schedulebecause theythink they don’tneed toCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineComplete out15 2ndcalls/MyChartticketsGo tobreak/lunchon timeDiffuseangryfamilyTransferringfamily to RNline/otherSeattleChildren’sservicesSuccessfullyschedule 10appts priorto noonHaving torespond toprovider forclarificationSchedule1 PALapptFinding a chartwith onlyparents phonenumbers whenpatient is >18yoLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)FullregistrationAre able tofullycomplete 8In BasketmessagesSchedulesubsequentAccutanefollow upsFamily movedto anotherlocation, nolonger in theareaSchedule1 IR/T2DFamily is notable to takethe apptdate/time youare offeringProvidedCOVIDdetailsduring callSchedule a fullTeam DIA visitper orderswithout familydecliningArrivedto workon timeAsking RN forAR Request fora patientbecause ithasn’t beenplaced yetHaving to reachout toprovider/PDC/Innafor alternative datebecause the onewe are offering isalready takenSchedule 5DIA apptsor 3 GENEND apptsAttemptcollaborationwith anotherclinicSchedule 3laser followups for 1patientFamily refusesto schedulebecause theythink they don’tneed toCome across afamily who doesn’tuse interpreterwhen you haveinterpreter on thelineComplete out15 2ndcalls/MyChartticketsGo tobreak/lunchon timeDiffuseangryfamilyTransferringfamily to RNline/otherSeattleChildren’sservicesSuccessfullyschedule 10appts priorto noonHaving torespond toprovider forclarificationSchedule1 PALapptFinding a chartwith onlyparents phonenumbers whenpatient is >18yoLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)FullregistrationAre able tofullycomplete 8In BasketmessagesSchedulesubsequentAccutanefollow upsFamily movedto anotherlocation, nolonger in theareaSchedule1 IR/T2DFamily is notable to takethe apptdate/time youare offeringProvidedCOVIDdetailsduring callSchedule a fullTeam DIA visitper orderswithout familydeclining

Outbound Pals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Arrived to work on time
  2. Asking RN for AR Request for a patient because it hasn’t been placed yet
  3. Having to reach out to provider/PDC/Inna for alternative date because the one we are offering is already taken
  4. Schedule 5 DIA appts or 3 GEN END appts
  5. Attempt collaboration with another clinic
  6. Schedule 3 laser follow ups for 1 patient
  7. Family refuses to schedule because they think they don’t need to
  8. Come across a family who doesn’t use interpreter when you have interpreter on the line
  9. Complete out 15 2nd calls/MyChart tickets
  10. Go to break/lunch on time
  11. Diffuse angry family
  12. Transferring family to RN line/other Seattle Children’s services
  13. Successfully schedule 10 appts prior to noon
  14. Having to respond to provider for clarification
  15. Schedule 1 PAL appt
  16. Finding a chart with only parents phone numbers when patient is >18yo
  17. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  18. Full registration
  19. Are able to fully complete 8 In Basket messages
  20. Schedule subsequent Accutane follow ups
  21. Family moved to another location, no longer in the area
  22. Schedule 1 IR/T2D
  23. Family is not able to take the appt date/time you are offering
  24. Provided COVID details during call
  25. Schedule a full Team DIA visit per orders without family declining