(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Outside clinic/provider called to check on a referral for family
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Attempt collaboration with another clinic
Call from overage patients
Provided COVID details during call
Defused a frustrated family/send to family feedback
Schedule NV DER
Internal provider or PCP’s office calling into schedule patient
Receive a PAL call
Arrived to work on time
Call from somebody with the their name starting with your initial (Patient or Parent)
Schedule a no show reschedule
Complete a call without putting family on hold *if appropriate*
Underage patient calling in
Call from a patient’s name starting with the letter Y
You’ve been in “Ready” state for 20 mins
Finish 30 calls by 2pm
Learn a cool fact about your work neighbor/something you have in common
Full registration
Family requesting interpreter
Schedule an apt with newer END providers (i.e. Samantha Goldklang, Mary Wright, etc.)
Receive a call from Emily Moon/Taco/internal member
