(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Call from a patient’s name starting with the letter Y
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Schedule an apt with newer END providers (i.e. Samantha Goldklang, Mary Wright, etc.)
Family requesting interpreter
Schedule NV DER
Receive a call from Emily Moon/Taco/internal member
Arrived to work on time
Schedule a no show reschedule
Full registration
Complete a call without putting family on hold *if appropriate*
Internal provider or PCP’s office calling into schedule patient
You’ve been in “Ready” state for 20 mins
Attempt collaboration with another clinic
Defused a frustrated family/send to family feedback
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Learn a cool fact about your work neighbor/something you have in common
Receive a PAL call
Patient cancels w/less than 3 hours
Underage patient calling in
Provided COVID details during call
Call from somebody with the their name starting with your initial (Patient or Parent)
Finish 30 calls by 2pm
Call from overage patients
Outside clinic/provider called to check on a referral for family
