(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Internal provider or PCP’s office calling into schedule patient
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Patient cancels w/less than 3 hours
Arrived to work on time
Provided COVID details during call
Schedule NV DER
Finish 30 calls by 2pm
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
Complete a call without putting family on hold *if appropriate*
Schedule a no show reschedule
Receive a PAL call
Call from somebody with the their name starting with your initial (Patient or Parent)
Outside clinic/provider called to check on a referral for family
Full registration
Receive a call from Emily Moon/Taco/internal member
Defused a frustrated family/send to family feedback
Family requesting interpreter
Schedule an apt with newer END providers (i.e. Samantha Goldklang, Mary Wright, etc.)
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
You’ve been in “Ready” state for 20 mins
Learn a cool fact about your work neighbor/something you have in common
Call from a patient’s name starting with the letter Y
