(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member disagrees with care advice
Inbound call is non-triage related
Share a picture of you with your loved ones and/or pets in the holiday channel
Forgot to change CXone status
Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
Silent Night (Silent Refused)
Can't find a protocol
Member transferred to Triage for non-triage needs
Have to wait for someone to come back to go to break
Member calling for prescription
Phone visit
Refused status
Error creating an account
Post a childhood picture of yourself during the holidays (in the holiday channel)
Member disagrees with disposition
EMS refusal
Member doesn't want to provide PHI
Post a picture of your holiday decorations in the team holiday channel
Post your favorite holiday recipe in the team holiday channel
Have to create an account for new member
Brrrrr.... cold transfer
Share your favorite holiday memory with the team in the holiday channel
Multiple protocols in one triage case
Talked a member through using telemedicine
Caller found our number online
Post a fun/engaging question in the holiday channel
Thinking to yourself, "Please don't let this call get reviewed"
VPN dropped
Share your favorite holiday tradition with the team in the holiday channel