Post a pictureof your holidaydecorations inthe teamholiday channelMemberdisagreeswithdispositionMembercalling forprescriptionMembertransferredto Triage fornon-triageneedsMemberdoesn'twant toprovide PHICan'tfind aprotocolFullcomputerrestartEMSrefusalThinking toyourself,"Please don'tlet this callget reviewed"CallerhangsupForgot tochangeCXonestatusShare yourfavorite holidaymemory withthe team in theholiday channelShare yourfavorite holidaytradition withthe team in theholiday channelChange Slackpicture to youwearing yourfavorite holidayoutfit/sweaterfor the dayHave to waitfor someoneto comeback to go tobreakInboundcall isnon-triagerelatedPost afun/engagingquestion inthe holidaychannelRefusedstatusErrorcreatinganaccountCallerfound ournumberonlineSilentNight(SilentRefused)VPNdroppedMultipleprotocolsin onetriage caseInboundcall rightbeforebreakPost yourfavorite holidayrecipe in theteam holidaychannelBrrrrr....coldtransfer2+triages inone callPost a childhoodpicture ofyourself duringthe holidays (inthe holidaychannel)Memberdisagreeswith careadviceHaveto callITShare a pictureof you with yourloved onesand/or pets inthe holidaychannelHave tocreate anaccount fornew memberTalked amemberthroughusingtelemedicinePhonevisitPost a pictureof your holidaydecorations inthe teamholiday channelMemberdisagreeswithdispositionMembercalling forprescriptionMembertransferredto Triage fornon-triageneedsMemberdoesn'twant toprovide PHICan'tfind aprotocolFullcomputerrestartEMSrefusalThinking toyourself,"Please don'tlet this callget reviewed"CallerhangsupForgot tochangeCXonestatusShare yourfavorite holidaymemory withthe team in theholiday channelShare yourfavorite holidaytradition withthe team in theholiday channelChange Slackpicture to youwearing yourfavorite holidayoutfit/sweaterfor the dayHave to waitfor someoneto comeback to go tobreakInboundcall isnon-triagerelatedPost afun/engagingquestion inthe holidaychannelRefusedstatusErrorcreatinganaccountCallerfound ournumberonlineSilentNight(SilentRefused)VPNdroppedMultipleprotocolsin onetriage caseInboundcall rightbeforebreakPost yourfavorite holidayrecipe in theteam holidaychannelBrrrrr....coldtransfer2+triages inone callPost a childhoodpicture ofyourself duringthe holidays (inthe holidaychannel)Memberdisagreeswith careadviceHaveto callITShare a pictureof you with yourloved onesand/or pets inthe holidaychannelHave tocreate anaccount fornew memberTalked amemberthroughusingtelemedicinePhonevisit

Holiday Bingo - Triage Edition! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post a picture of your holiday decorations in the team holiday channel
  2. Member disagrees with disposition
  3. Member calling for prescription
  4. Member transferred to Triage for non-triage needs
  5. Member doesn't want to provide PHI
  6. Can't find a protocol
  7. Full computer restart
  8. EMS refusal
  9. Thinking to yourself, "Please don't let this call get reviewed"
  10. Caller hangs up
  11. Forgot to change CXone status
  12. Share your favorite holiday memory with the team in the holiday channel
  13. Share your favorite holiday tradition with the team in the holiday channel
  14. Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
  15. Have to wait for someone to come back to go to break
  16. Inbound call is non-triage related
  17. Post a fun/engaging question in the holiday channel
  18. Refused status
  19. Error creating an account
  20. Caller found our number online
  21. Silent Night (Silent Refused)
  22. VPN dropped
  23. Multiple protocols in one triage case
  24. Inbound call right before break
  25. Post your favorite holiday recipe in the team holiday channel
  26. Brrrrr.... cold transfer
  27. 2+ triages in one call
  28. Post a childhood picture of yourself during the holidays (in the holiday channel)
  29. Member disagrees with care advice
  30. Have to call IT
  31. Share a picture of you with your loved ones and/or pets in the holiday channel
  32. Have to create an account for new member
  33. Talked a member through using telemedicine
  34. Phone visit