Brrrrr....coldtransferRefusedstatusPhonevisitSilentNight(SilentRefused)Change Slackpicture to youwearing yourfavorite holidayoutfit/sweaterfor the dayHave tocreate anaccount fornew memberShare a pictureof you with yourloved onesand/or pets inthe holidaychannelMemberdoesn'twant toprovide PHIShare yourfavorite holidaytradition withthe team in theholiday channelEMSrefusalPost a pictureof your holidaydecorations inthe teamholiday channelMultipleprotocolsin onetriage caseFullcomputerrestartMemberdisagreeswith careadviceMemberdisagreeswithdispositionThinking toyourself,"Please don'tlet this callget reviewed"Inboundcall isnon-triagerelatedMembercalling forprescriptionHave to waitfor someoneto comeback to go tobreakCallerfound ournumberonlineCallerhangsupPost a childhoodpicture ofyourself duringthe holidays (inthe holidaychannel)ErrorcreatinganaccountHaveto callITVPNdroppedInboundcall rightbeforebreakForgot tochangeCXonestatusPost afun/engagingquestion inthe holidaychannelShare yourfavorite holidaymemory withthe team in theholiday channelPost yourfavorite holidayrecipe in theteam holidaychannelCan'tfind aprotocolTalked amemberthroughusingtelemedicine2+triages inone callMembertransferredto Triage fornon-triageneedsBrrrrr....coldtransferRefusedstatusPhonevisitSilentNight(SilentRefused)Change Slackpicture to youwearing yourfavorite holidayoutfit/sweaterfor the dayHave tocreate anaccount fornew memberShare a pictureof you with yourloved onesand/or pets inthe holidaychannelMemberdoesn'twant toprovide PHIShare yourfavorite holidaytradition withthe team in theholiday channelEMSrefusalPost a pictureof your holidaydecorations inthe teamholiday channelMultipleprotocolsin onetriage caseFullcomputerrestartMemberdisagreeswith careadviceMemberdisagreeswithdispositionThinking toyourself,"Please don'tlet this callget reviewed"Inboundcall isnon-triagerelatedMembercalling forprescriptionHave to waitfor someoneto comeback to go tobreakCallerfound ournumberonlineCallerhangsupPost a childhoodpicture ofyourself duringthe holidays (inthe holidaychannel)ErrorcreatinganaccountHaveto callITVPNdroppedInboundcall rightbeforebreakForgot tochangeCXonestatusPost afun/engagingquestion inthe holidaychannelShare yourfavorite holidaymemory withthe team in theholiday channelPost yourfavorite holidayrecipe in theteam holidaychannelCan'tfind aprotocolTalked amemberthroughusingtelemedicine2+triages inone callMembertransferredto Triage fornon-triageneeds

Holiday Bingo - Triage Edition! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Brrrrr.... cold transfer
  2. Refused status
  3. Phone visit
  4. Silent Night (Silent Refused)
  5. Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
  6. Have to create an account for new member
  7. Share a picture of you with your loved ones and/or pets in the holiday channel
  8. Member doesn't want to provide PHI
  9. Share your favorite holiday tradition with the team in the holiday channel
  10. EMS refusal
  11. Post a picture of your holiday decorations in the team holiday channel
  12. Multiple protocols in one triage case
  13. Full computer restart
  14. Member disagrees with care advice
  15. Member disagrees with disposition
  16. Thinking to yourself, "Please don't let this call get reviewed"
  17. Inbound call is non-triage related
  18. Member calling for prescription
  19. Have to wait for someone to come back to go to break
  20. Caller found our number online
  21. Caller hangs up
  22. Post a childhood picture of yourself during the holidays (in the holiday channel)
  23. Error creating an account
  24. Have to call IT
  25. VPN dropped
  26. Inbound call right before break
  27. Forgot to change CXone status
  28. Post a fun/engaging question in the holiday channel
  29. Share your favorite holiday memory with the team in the holiday channel
  30. Post your favorite holiday recipe in the team holiday channel
  31. Can't find a protocol
  32. Talked a member through using telemedicine
  33. 2+ triages in one call
  34. Member transferred to Triage for non-triage needs