(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Post a picture of your holiday decorations in the team holiday channel
Member disagrees with disposition
Member calling for prescription
Member transferred to Triage for non-triage needs
Member doesn't want to provide PHI
Can't find a protocol
Full computer restart
EMS refusal
Thinking to yourself, "Please don't let this call get reviewed"
Caller hangs up
Forgot to change CXone status
Share your favorite holiday memory with the team in the holiday channel
Share your favorite holiday tradition with the team in the holiday channel
Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
Have to wait for someone to come back to go to break
Inbound call is non-triage related
Post a fun/engaging question in the holiday channel
Refused status
Error creating an account
Caller found our number online
Silent Night (Silent Refused)
VPN dropped
Multiple protocols in one triage case
Inbound call right before break
Post your favorite holiday recipe in the team holiday channel
Brrrrr.... cold transfer
2+ triages in one call
Post a childhood picture of yourself during the holidays (in the holiday channel)
Member disagrees with care advice
Have to call IT
Share a picture of you with your loved ones and/or pets in the holiday channel