(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Forgot to change CXone status
Caller found our number online
Caller hangs up
Member calling for prescription
Talked a member through using telemedicine
Post a childhood picture of yourself during the holidays (in the holiday channel)
Have to create an account for new member
Error creating an account
Silent Night (Silent Refused)
Have to call IT
Share your favorite holiday tradition with the team in the holiday channel
Post a fun/engaging question in the holiday channel
VPN dropped
Brrrrr.... cold transfer
Thinking to yourself, "Please don't let this call get reviewed"
Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
Multiple protocols in one triage case
Full computer restart
Share a picture of you with your loved ones and/or pets in the holiday channel
Member transferred to Triage for non-triage needs
Post a picture of your holiday decorations in the team holiday channel
Have to wait for someone to come back to go to break
2+ triages in one call
EMS refusal
Can't find a protocol
Phone visit
Post your favorite holiday recipe in the team holiday channel
Member disagrees with disposition
Inbound call is non-triage related
Inbound call right before break
Member disagrees with care advice
Member doesn't want to provide PHI
Share your favorite holiday memory with the team in the holiday channel
