(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member transferred to Triage for non-triage needs
Error creating an account
2+ triages in one call
VPN dropped
Thinking to yourself, "Please don't let this call get reviewed"
EMS refusal
Share your favorite holiday tradition with the team in the holiday channel
Have to wait for someone to come back to go to break
Inbound call right before break
Inbound call is non-triage related
Talked a member through using telemedicine
Share a picture of you with your loved ones and/or pets in the holiday channel
Can't find a protocol
Post your favorite holiday recipe in the team holiday channel
Refused status
Brrrrr.... cold transfer
Member doesn't want to provide PHI
Phone visit
Post a fun/engaging question in the holiday channel
Silent Night (Silent Refused)
Member disagrees with disposition
Forgot to change CXone status
Caller hangs up
Caller found our number online
Have to create an account for new member
Post a picture of your holiday decorations in the team holiday channel
Full computer restart
Member calling for prescription
Post a childhood picture of yourself during the holidays (in the holiday channel)
Member disagrees with care advice
Multiple protocols in one triage case
Share your favorite holiday memory with the team in the holiday channel
Have to call IT
Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
