(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member disagrees with disposition
Share your favorite holiday tradition with the team in the holiday channel
Post a childhood picture of yourself during the holidays (in the holiday channel)
Forgot to change CXone status
Member doesn't want to provide PHI
Silent Night (Silent Refused)
Caller hangs up
Caller found our number online
Inbound call is non-triage related
Member calling for prescription
Have to call IT
Refused status
Share a picture of you with your loved ones and/or pets in the holiday channel
Post your favorite holiday recipe in the team holiday channel
2+ triages in one call
Talked a member through using telemedicine
EMS refusal
Post a picture of your holiday decorations in the team holiday channel
Phone visit
Full computer restart
Member disagrees with care advice
Brrrrr.... cold transfer
Inbound call right before break
Thinking to yourself, "Please don't let this call get reviewed"
Have to wait for someone to come back to go to break
Error creating an account
Share your favorite holiday memory with the team in the holiday channel
Multiple protocols in one triage case
Have to create an account for new member
VPN dropped
Member transferred to Triage for non-triage needs
Can't find a protocol
Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
Post a fun/engaging question in the holiday channel
