(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member disagrees with care advice
Post a fun/engaging question in the holiday channel
Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
Member disagrees with disposition
Full computer restart
Have to create an account for new member
Share a picture of you with your loved ones and/or pets in the holiday channel
Phone visit
Refused status
Multiple protocols in one triage case
Talked a member through using telemedicine
VPN dropped
Silent Night (Silent Refused)
Caller found our number online
Post a childhood picture of yourself during the holidays (in the holiday channel)
2+ triages in one call
Post your favorite holiday recipe in the team holiday channel
EMS refusal
Post a picture of your holiday decorations in the team holiday channel
Thinking to yourself, "Please don't let this call get reviewed"
Have to call IT
Can't find a protocol
Forgot to change CXone status
Inbound call is non-triage related
Caller hangs up
Have to wait for someone to come back to go to break
Share your favorite holiday tradition with the team in the holiday channel
Inbound call right before break
Member calling for prescription
Error creating an account
Member doesn't want to provide PHI
Share your favorite holiday memory with the team in the holiday channel
