(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
Brrrrr.... cold transfer
Member doesn't want to provide PHI
Inbound call right before break
Share a picture of you with your loved ones and/or pets in the holiday channel
Post your favorite holiday recipe in the team holiday channel
Silent Night (Silent Refused)
Post a fun/engaging question in the holiday channel
Refused status
Have to call IT
Share your favorite holiday tradition with the team in the holiday channel
EMS refusal
Forgot to change CXone status
Member calling for prescription
Can't find a protocol
2+ triages in one call
Member transferred to Triage for non-triage needs
Multiple protocols in one triage case
VPN dropped
Error creating an account
Post a picture of your holiday decorations in the team holiday channel
Caller hangs up
Have to wait for someone to come back to go to break
Full computer restart
Phone visit
Caller found our number online
Member disagrees with care advice
Have to create an account for new member
Member disagrees with disposition
Thinking to yourself, "Please don't let this call get reviewed"
Share your favorite holiday memory with the team in the holiday channel
Inbound call is non-triage related
Post a childhood picture of yourself during the holidays (in the holiday channel)