(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Refused status
2+ triages in one call
Inbound call right before break
Silent Night (Silent Refused)
Share your favorite holiday tradition with the team in the holiday channel
Forgot to change CXone status
Multiple protocols in one triage case
Member doesn't want to provide PHI
Full computer restart
Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
Caller found our number online
Post your favorite holiday recipe in the team holiday channel
EMS refusal
Can't find a protocol
Caller hangs up
Member disagrees with disposition
Have to create an account for new member
Share a picture of you with your loved ones and/or pets in the holiday channel
Member calling for prescription
Have to wait for someone to come back to go to break
Share your favorite holiday memory with the team in the holiday channel
Have to call IT
Post a childhood picture of yourself during the holidays (in the holiday channel)
Phone visit
Brrrrr.... cold transfer
Inbound call is non-triage related
VPN dropped
Post a picture of your holiday decorations in the team holiday channel
Talked a member through using telemedicine
Post a fun/engaging question in the holiday channel
Member disagrees with care advice
Thinking to yourself, "Please don't let this call get reviewed"
