(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Refused status
Have to call IT
Thinking to yourself, "Please don't let this call get reviewed"
Inbound call right before break
Silent Night (Silent Refused)
Forgot to change CXone status
Member doesn't want to provide PHI
Phone visit
2+ triages in one call
Caller found our number online
Talked a member through using telemedicine
VPN dropped
Full computer restart
Post a fun/engaging question in the holiday channel
Multiple protocols in one triage case
Post a picture of your holiday decorations in the team holiday channel
Caller hangs up
Inbound call is non-triage related
Post your favorite holiday recipe in the team holiday channel
Share your favorite holiday memory with the team in the holiday channel
Can't find a protocol
Post a childhood picture of yourself during the holidays (in the holiday channel)
Brrrrr.... cold transfer
EMS refusal
Member disagrees with care advice
Error creating an account
Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
Have to wait for someone to come back to go to break
Member transferred to Triage for non-triage needs
Share your favorite holiday tradition with the team in the holiday channel
Member calling for prescription
Share a picture of you with your loved ones and/or pets in the holiday channel
