This bingo card has a free space and 34 words: Call from Customer specific Auditor, 2+ triages in one call, Inbound call right before break, Thinking to yourself, "Please don't let this call get reviewed", Have to call IT, Member disagrees with disposition, Member doesn't want to provide PHI, Forgot to change CXone status, Full computer restart, Share your favorite holiday tradition with the team, Share your favorite holiday memory with the team, Share a picture of you with your loved ones and/or pets, Member transferred to Triage for non-triage needs, Phone visit, Change Slack picture to you wearing your favorite holiday outfit/sweater for the day, Post a fun/engaging question in the team channel, Hold longer than 5 minutes for internal transfer, Provider not answering CCAdmin chat, Refused status, Can't find a protocol, Member thinks we are associated with their PCP/medical records, Talked a senior member through using telemedicine, VPN dropped, Inbound call (not transfer) is non-triage related, Caller found our number online, Have to create an account for new member, Use 2+ protocols in one triage case, Caller hangs up, Have to wait for someone to come back to go to break, Post a picture of your holiday decorations in the team channel, Post your favorite holiday recipe in the team channel, EMS refusal, Member disagrees with care advice and Post a childhood picture of yourself during the holidays.
Nurses' Week Bingo - Night Shift Edition! | Nurses' Week Bingo! | Nurses' Week Bingo! | Holiday Bingo - VCS Edition! | Customer Service Week 2022
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