Said "goodnight" inTeamschatSent mis-transferredcall tocorrect deptSentoutpv55Sentout aSS formCustomercomplimentUpdateddriver infoon ULDReceived anexclusionform w/o adateUpdateddriver infofor MULDDe-escalateda callSent allvalid proofreceivedemailCorrecteda PGRerrorSent inapprovedquoteemailRemoved anonrenewalReviewedall FLflagsDiscoveredanadditionalHHMRemoveda cancelRespondedto a team-matequestion inTeams chatPosted apositivenote in theTeams chatHandledredrecordCompletedall WBTSaid "goodmorning" inthe TeamschatAvg wrap uptime under 4mins (allday)Sent outafeedbackHelpedout anagentSaid "goodnight" inTeamschatSent mis-transferredcall tocorrect deptSentoutpv55Sentout aSS formCustomercomplimentUpdateddriver infoon ULDReceived anexclusionform w/o adateUpdateddriver infofor MULDDe-escalateda callSent allvalid proofreceivedemailCorrecteda PGRerrorSent inapprovedquoteemailRemoved anonrenewalReviewedall FLflagsDiscoveredanadditionalHHMRemoveda cancelRespondedto a team-matequestion inTeams chatPosted apositivenote in theTeams chatHandledredrecordCompletedall WBTSaid "goodmorning" inthe TeamschatAvg wrap uptime under 4mins (allday)Sent outafeedbackHelpedout anagent

Masters of UW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "good night" in Teams chat
  2. Sent mis-transferred call to correct dept
  3. Sent out pv55
  4. Sent out a SS form
  5. Customer compliment
  6. Updated driver info on ULD
  7. Received an exclusion form w/o a date
  8. Updated driver info for MULD
  9. De-escalated a call
  10. Sent all valid proof received email
  11. Corrected a PGR error
  12. Sent in approved quote email
  13. Removed a nonrenewal
  14. Reviewed all FL flags
  15. Discovered an additional HHM
  16. Removed a cancel
  17. Responded to a team-mate question in Teams chat
  18. Posted a positive note in the Teams chat
  19. Handled red record
  20. Completed all WBT
  21. Said "good morning" in the Teams chat
  22. Avg wrap up time under 4 mins (all day)
  23. Sent out a feedback
  24. Helped out an agent