Sent all valid proof received email Avg wrap up time under 4 mins (all day) De- escalated a call Said "good morning" in the Teams chat Responded to a team- mate question in Teams chat Posted a positive note in the Teams chat Reviewed all FL flags Updated driver info on ULD Sent out pv55 Received an exclusion form w/o a date Discovered an additional HHM Sent out a SS form Said "good night" in Teams chat Sent out a feedback Completed all WBT Sent mis- transferred call to correct dept Updated driver info for MULD Removed a nonrenewal Handled red record Removed a cancel Helped out an agent Corrected a PGR error Customer compliment Sent in approved quote email Sent all valid proof received email Avg wrap up time under 4 mins (all day) De- escalated a call Said "good morning" in the Teams chat Responded to a team- mate question in Teams chat Posted a positive note in the Teams chat Reviewed all FL flags Updated driver info on ULD Sent out pv55 Received an exclusion form w/o a date Discovered an additional HHM Sent out a SS form Said "good night" in Teams chat Sent out a feedback Completed all WBT Sent mis- transferred call to correct dept Updated driver info for MULD Removed a nonrenewal Handled red record Removed a cancel Helped out an agent Corrected a PGR error Customer compliment Sent in approved quote email
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sent all valid proof received email
Avg wrap up time under 4 mins (all day)
De-escalated a call
Said "good morning" in the Teams chat
Responded to a team-mate question in Teams chat
Posted a positive note in the Teams chat
Reviewed all FL flags
Updated driver info on ULD
Sent out pv55
Received an exclusion form w/o a date
Discovered an additional HHM
Sent out a SS form
Said "good night" in Teams chat
Sent out a feedback
Completed all WBT
Sent mis-transferred call to correct dept
Updated driver info for MULD
Removed a nonrenewal
Handled red record
Removed a cancel
Helped out an agent
Corrected a PGR error
Customer compliment
Sent in approved quote email