Responded to a team- mate question in Teams chat Sent mis- transferred call to correct dept Sent out pv55 Posted a positive note in the Teams chat Sent in approved quote email Removed a nonrenewal Customer compliment Avg wrap up time under 4 mins (all day) Helped out an agent Said "good night" in Teams chat Handled red record Sent out a SS form De- escalated a call Said "good morning" in the Teams chat Completed all WBT Updated driver info for MULD Removed a cancel Sent all valid proof received email Reviewed all FL flags Sent out a feedback Received an exclusion form w/o a date Corrected a PGR error Discovered an additional HHM Updated driver info on ULD Responded to a team- mate question in Teams chat Sent mis- transferred call to correct dept Sent out pv55 Posted a positive note in the Teams chat Sent in approved quote email Removed a nonrenewal Customer compliment Avg wrap up time under 4 mins (all day) Helped out an agent Said "good night" in Teams chat Handled red record Sent out a SS form De- escalated a call Said "good morning" in the Teams chat Completed all WBT Updated driver info for MULD Removed a cancel Sent all valid proof received email Reviewed all FL flags Sent out a feedback Received an exclusion form w/o a date Corrected a PGR error Discovered an additional HHM Updated driver info on ULD
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Responded to a team-mate question in Teams chat
Sent mis-transferred call to correct dept
Sent out pv55
Posted a positive note in the Teams chat
Sent in approved quote email
Removed a nonrenewal
Customer compliment
Avg wrap up time under 4 mins (all day)
Helped out an agent
Said "good night" in Teams chat
Handled red record
Sent out a SS form
De-escalated a call
Said "good morning" in the Teams chat
Completed all WBT
Updated driver info for MULD
Removed a cancel
Sent all valid proof received email
Reviewed all FL flags
Sent out a feedback
Received an exclusion form w/o a date
Corrected a PGR error
Discovered an additional HHM
Updated driver info on ULD