Sent inapprovedquoteemailPosted apositivenote in theTeams chatRespondedto a team-matequestion inTeams chatCustomercomplimentDe-escalateda callUpdateddriver infofor MULDSentoutpv55HandledredrecordSaid "goodmorning" inthe TeamschatSent outafeedbackSent mis-transferredcall tocorrect deptReviewedall FLflagsSaid "goodnight" inTeamschatSent allvalid proofreceivedemailCorrecteda PGRerrorSentout aSS formDiscoveredanadditionalHHMRemoved anonrenewalHelpedout anagentUpdateddriver infoon ULDRemoveda cancelReceived anexclusionform w/o adateAvg wrap uptime under 4mins (allday)Completedall WBTSent inapprovedquoteemailPosted apositivenote in theTeams chatRespondedto a team-matequestion inTeams chatCustomercomplimentDe-escalateda callUpdateddriver infofor MULDSentoutpv55HandledredrecordSaid "goodmorning" inthe TeamschatSent outafeedbackSent mis-transferredcall tocorrect deptReviewedall FLflagsSaid "goodnight" inTeamschatSent allvalid proofreceivedemailCorrecteda PGRerrorSentout aSS formDiscoveredanadditionalHHMRemoved anonrenewalHelpedout anagentUpdateddriver infoon ULDRemoveda cancelReceived anexclusionform w/o adateAvg wrap uptime under 4mins (allday)Completedall WBT

Masters of UW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent in approved quote email
  2. Posted a positive note in the Teams chat
  3. Responded to a team-mate question in Teams chat
  4. Customer compliment
  5. De-escalated a call
  6. Updated driver info for MULD
  7. Sent out pv55
  8. Handled red record
  9. Said "good morning" in the Teams chat
  10. Sent out a feedback
  11. Sent mis-transferred call to correct dept
  12. Reviewed all FL flags
  13. Said "good night" in Teams chat
  14. Sent all valid proof received email
  15. Corrected a PGR error
  16. Sent out a SS form
  17. Discovered an additional HHM
  18. Removed a nonrenewal
  19. Helped out an agent
  20. Updated driver info on ULD
  21. Removed a cancel
  22. Received an exclusion form w/o a date
  23. Avg wrap up time under 4 mins (all day)
  24. Completed all WBT