Removed a nonrenewal Discovered an additional HHM Updated driver info on ULD Reviewed all FL flags Responded to a team- mate question in Teams chat Sent out a SS form Removed a cancel Completed all WBT Sent mis- transferred call to correct dept Corrected a PGR error Sent all valid proof received email Updated driver info for MULD Sent in approved quote email De- escalated a call Customer compliment Helped out an agent Sent out a feedback Said "good night" in Teams chat Sent out pv55 Received an exclusion form w/o a date Handled red record Posted a positive note in the Teams chat Said "good morning" in the Teams chat Avg wrap up time under 4 mins (all day) Removed a nonrenewal Discovered an additional HHM Updated driver info on ULD Reviewed all FL flags Responded to a team- mate question in Teams chat Sent out a SS form Removed a cancel Completed all WBT Sent mis- transferred call to correct dept Corrected a PGR error Sent all valid proof received email Updated driver info for MULD Sent in approved quote email De- escalated a call Customer compliment Helped out an agent Sent out a feedback Said "good night" in Teams chat Sent out pv55 Received an exclusion form w/o a date Handled red record Posted a positive note in the Teams chat Said "good morning" in the Teams chat Avg wrap up time under 4 mins (all day)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Removed a nonrenewal
Discovered an additional HHM
Updated driver info on ULD
Reviewed all FL flags
Responded to a team-mate question in Teams chat
Sent out a SS form
Removed a cancel
Completed all WBT
Sent mis-transferred call to correct dept
Corrected a PGR error
Sent all valid proof received email
Updated driver info for MULD
Sent in approved quote email
De-escalated a call
Customer compliment
Helped out an agent
Sent out a feedback
Said "good night" in Teams chat
Sent out pv55
Received an exclusion form w/o a date
Handled red record
Posted a positive note in the Teams chat
Said "good morning" in the Teams chat
Avg wrap up time under 4 mins (all day)