Said "good night" in Teams chat Sent mis- transferred call to correct dept Sent out pv55 Sent out a SS form Customer compliment Updated driver info on ULD Received an exclusion form w/o a date Updated driver info for MULD De- escalated a call Sent all valid proof received email Corrected a PGR error Sent in approved quote email Removed a nonrenewal Reviewed all FL flags Discovered an additional HHM Removed a cancel Responded to a team- mate question in Teams chat Posted a positive note in the Teams chat Handled red record Completed all WBT Said "good morning" in the Teams chat Avg wrap up time under 4 mins (all day) Sent out a feedback Helped out an agent Said "good night" in Teams chat Sent mis- transferred call to correct dept Sent out pv55 Sent out a SS form Customer compliment Updated driver info on ULD Received an exclusion form w/o a date Updated driver info for MULD De- escalated a call Sent all valid proof received email Corrected a PGR error Sent in approved quote email Removed a nonrenewal Reviewed all FL flags Discovered an additional HHM Removed a cancel Responded to a team- mate question in Teams chat Posted a positive note in the Teams chat Handled red record Completed all WBT Said "good morning" in the Teams chat Avg wrap up time under 4 mins (all day) Sent out a feedback Helped out an agent
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Said "good night" in Teams chat
Sent mis-transferred call to correct dept
Sent out pv55
Sent out a SS form
Customer compliment
Updated driver info on ULD
Received an exclusion form w/o a date
Updated driver info for MULD
De-escalated a call
Sent all valid proof received email
Corrected a PGR error
Sent in approved quote email
Removed a nonrenewal
Reviewed all FL flags
Discovered an additional HHM
Removed a cancel
Responded to a team-mate question in Teams chat
Posted a positive note in the Teams chat
Handled red record
Completed all WBT
Said "good morning" in the Teams chat
Avg wrap up time under 4 mins (all day)
Sent out a feedback
Helped out an agent