Reviewedall FLflagsCompletedall WBTSentout aSS formDe-escalateda callDiscoveredanadditionalHHMCorrecteda PGRerrorSentoutpv55Removeda cancelAvg wrap uptime under 4mins (allday)Respondedto a team-matequestion inTeams chatHandledredrecordSent mis-transferredcall tocorrect deptUpdateddriver infofor MULDReceived anexclusionform w/o adateUpdateddriver infoon ULDSent outafeedbackHelpedout anagentSaid "goodnight" inTeamschatCustomercomplimentRemoved anonrenewalPosted apositivenote in theTeams chatSaid "goodmorning" inthe TeamschatSent allvalid proofreceivedemailSent inapprovedquoteemailReviewedall FLflagsCompletedall WBTSentout aSS formDe-escalateda callDiscoveredanadditionalHHMCorrecteda PGRerrorSentoutpv55Removeda cancelAvg wrap uptime under 4mins (allday)Respondedto a team-matequestion inTeams chatHandledredrecordSent mis-transferredcall tocorrect deptUpdateddriver infofor MULDReceived anexclusionform w/o adateUpdateddriver infoon ULDSent outafeedbackHelpedout anagentSaid "goodnight" inTeamschatCustomercomplimentRemoved anonrenewalPosted apositivenote in theTeams chatSaid "goodmorning" inthe TeamschatSent allvalid proofreceivedemailSent inapprovedquoteemail

Masters of UW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed all FL flags
  2. Completed all WBT
  3. Sent out a SS form
  4. De-escalated a call
  5. Discovered an additional HHM
  6. Corrected a PGR error
  7. Sent out pv55
  8. Removed a cancel
  9. Avg wrap up time under 4 mins (all day)
  10. Responded to a team-mate question in Teams chat
  11. Handled red record
  12. Sent mis-transferred call to correct dept
  13. Updated driver info for MULD
  14. Received an exclusion form w/o a date
  15. Updated driver info on ULD
  16. Sent out a feedback
  17. Helped out an agent
  18. Said "good night" in Teams chat
  19. Customer compliment
  20. Removed a nonrenewal
  21. Posted a positive note in the Teams chat
  22. Said "good morning" in the Teams chat
  23. Sent all valid proof received email
  24. Sent in approved quote email