Removed anonrenewalDiscoveredanadditionalHHMUpdateddriver infoon ULDReviewedall FLflagsRespondedto a team-matequestion inTeams chatSentout aSS formRemoveda cancelCompletedall WBTSent mis-transferredcall tocorrect deptCorrecteda PGRerrorSent allvalid proofreceivedemailUpdateddriver infofor MULDSent inapprovedquoteemailDe-escalateda callCustomercomplimentHelpedout anagentSent outafeedbackSaid "goodnight" inTeamschatSentoutpv55Received anexclusionform w/o adateHandledredrecordPosted apositivenote in theTeams chatSaid "goodmorning" inthe TeamschatAvg wrap uptime under 4mins (allday)Removed anonrenewalDiscoveredanadditionalHHMUpdateddriver infoon ULDReviewedall FLflagsRespondedto a team-matequestion inTeams chatSentout aSS formRemoveda cancelCompletedall WBTSent mis-transferredcall tocorrect deptCorrecteda PGRerrorSent allvalid proofreceivedemailUpdateddriver infofor MULDSent inapprovedquoteemailDe-escalateda callCustomercomplimentHelpedout anagentSent outafeedbackSaid "goodnight" inTeamschatSentoutpv55Received anexclusionform w/o adateHandledredrecordPosted apositivenote in theTeams chatSaid "goodmorning" inthe TeamschatAvg wrap uptime under 4mins (allday)

Masters of UW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Removed a nonrenewal
  2. Discovered an additional HHM
  3. Updated driver info on ULD
  4. Reviewed all FL flags
  5. Responded to a team-mate question in Teams chat
  6. Sent out a SS form
  7. Removed a cancel
  8. Completed all WBT
  9. Sent mis-transferred call to correct dept
  10. Corrected a PGR error
  11. Sent all valid proof received email
  12. Updated driver info for MULD
  13. Sent in approved quote email
  14. De-escalated a call
  15. Customer compliment
  16. Helped out an agent
  17. Sent out a feedback
  18. Said "good night" in Teams chat
  19. Sent out pv55
  20. Received an exclusion form w/o a date
  21. Handled red record
  22. Posted a positive note in the Teams chat
  23. Said "good morning" in the Teams chat
  24. Avg wrap up time under 4 mins (all day)