Updated driver info on ULD Sent all valid proof received email Sent in approved quote email Sent mis- transferred call to correct dept Posted a positive note in the Teams chat Corrected a PGR error Avg wrap up time under 4 mins (all day) Reviewed all FL flags Received an exclusion form w/o a date Customer compliment Sent out a feedback Discovered an additional HHM Updated driver info for MULD Responded to a team- mate question in Teams chat Sent out a SS form Removed a nonrenewal Sent out pv55 Helped out an agent Handled red record Completed all WBT De- escalated a call Removed a cancel Said "good morning" in the Teams chat Said "good night" in Teams chat Updated driver info on ULD Sent all valid proof received email Sent in approved quote email Sent mis- transferred call to correct dept Posted a positive note in the Teams chat Corrected a PGR error Avg wrap up time under 4 mins (all day) Reviewed all FL flags Received an exclusion form w/o a date Customer compliment Sent out a feedback Discovered an additional HHM Updated driver info for MULD Responded to a team- mate question in Teams chat Sent out a SS form Removed a nonrenewal Sent out pv55 Helped out an agent Handled red record Completed all WBT De- escalated a call Removed a cancel Said "good morning" in the Teams chat Said "good night" in Teams chat
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Updated driver info on ULD
Sent all valid proof received email
Sent in approved quote email
Sent mis-transferred call to correct dept
Posted a positive note in the Teams chat
Corrected a PGR error
Avg wrap up time under 4 mins (all day)
Reviewed all FL flags
Received an exclusion form w/o a date
Customer compliment
Sent out a feedback
Discovered an additional HHM
Updated driver info for MULD
Responded to a team-mate question in Teams chat
Sent out a SS form
Removed a nonrenewal
Sent out pv55
Helped out an agent
Handled red record
Completed all WBT
De-escalated a call
Removed a cancel
Said "good morning" in the Teams chat
Said "good night" in Teams chat