Helped out an agent Updated driver info for MULD Sent all valid proof received email Customer compliment Sent out pv55 Sent in approved quote email Posted a positive note in the Teams chat Sent out a feedback Avg wrap up time under 4 mins (all day) Updated driver info on ULD Removed a nonrenewal Sent out a SS form Sent mis- transferred call to correct dept De- escalated a call Said "good night" in Teams chat Removed a cancel Completed all WBT Corrected a PGR error Responded to a team- mate question in Teams chat Reviewed all FL flags Said "good morning" in the Teams chat Received an exclusion form w/o a date Discovered an additional HHM Handled red record Helped out an agent Updated driver info for MULD Sent all valid proof received email Customer compliment Sent out pv55 Sent in approved quote email Posted a positive note in the Teams chat Sent out a feedback Avg wrap up time under 4 mins (all day) Updated driver info on ULD Removed a nonrenewal Sent out a SS form Sent mis- transferred call to correct dept De- escalated a call Said "good night" in Teams chat Removed a cancel Completed all WBT Corrected a PGR error Responded to a team- mate question in Teams chat Reviewed all FL flags Said "good morning" in the Teams chat Received an exclusion form w/o a date Discovered an additional HHM Handled red record
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Helped out an agent
Updated driver info for MULD
Sent all valid proof received email
Customer compliment
Sent out pv55
Sent in approved quote email
Posted a positive note in the Teams chat
Sent out a feedback
Avg wrap up time under 4 mins (all day)
Updated driver info on ULD
Removed a nonrenewal
Sent out a SS form
Sent mis-transferred call to correct dept
De-escalated a call
Said "good night" in Teams chat
Removed a cancel
Completed all WBT
Corrected a PGR error
Responded to a team-mate question in Teams chat
Reviewed all FL flags
Said "good morning" in the Teams chat
Received an exclusion form w/o a date
Discovered an additional HHM
Handled red record