Reviewed all FL flags De- escalated a call Removed a nonrenewal Said "good morning" in the Teams chat Responded to a team- mate question in Teams chat Completed all WBT Sent out pv55 Updated driver info on ULD Avg wrap up time under 4 mins (all day) Handled red record Sent in approved quote email Customer compliment Received an exclusion form w/o a date Discovered an additional HHM Removed a cancel Sent out a SS form Updated driver info for MULD Corrected a PGR error Posted a positive note in the Teams chat Sent all valid proof received email Said "good night" in Teams chat Sent mis- transferred call to correct dept Sent out a feedback Helped out an agent Reviewed all FL flags De- escalated a call Removed a nonrenewal Said "good morning" in the Teams chat Responded to a team- mate question in Teams chat Completed all WBT Sent out pv55 Updated driver info on ULD Avg wrap up time under 4 mins (all day) Handled red record Sent in approved quote email Customer compliment Received an exclusion form w/o a date Discovered an additional HHM Removed a cancel Sent out a SS form Updated driver info for MULD Corrected a PGR error Posted a positive note in the Teams chat Sent all valid proof received email Said "good night" in Teams chat Sent mis- transferred call to correct dept Sent out a feedback Helped out an agent
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Reviewed all FL flags
De-escalated a call
Removed a nonrenewal
Said "good morning" in the Teams chat
Responded to a team-mate question in Teams chat
Completed all WBT
Sent out pv55
Updated driver info on ULD
Avg wrap up time under 4 mins (all day)
Handled red record
Sent in approved quote email
Customer compliment
Received an exclusion form w/o a date
Discovered an additional HHM
Removed a cancel
Sent out a SS form
Updated driver info for MULD
Corrected a PGR error
Posted a positive note in the Teams chat
Sent all valid proof received email
Said "good night" in Teams chat
Sent mis-transferred call to correct dept
Sent out a feedback
Helped out an agent