CustomercomplimentSaid "goodmorning" inthe TeamschatSentoutpv55Said "goodnight" inTeamschatHandledredrecordCompletedall WBTRemoved anonrenewalSentout aSS formSent outafeedbackRespondedto a team-matequestion inTeams chatReviewedall FLflagsDe-escalateda callDiscoveredanadditionalHHMRemoveda cancelCorrecteda PGRerrorUpdateddriver infoon ULDPosted apositivenote in theTeams chatSent mis-transferredcall tocorrect deptReceived anexclusionform w/o adateSent allvalid proofreceivedemailAvg wrap uptime under 4mins (allday)Sent inapprovedquoteemailUpdateddriver infofor MULDHelpedout anagentCustomercomplimentSaid "goodmorning" inthe TeamschatSentoutpv55Said "goodnight" inTeamschatHandledredrecordCompletedall WBTRemoved anonrenewalSentout aSS formSent outafeedbackRespondedto a team-matequestion inTeams chatReviewedall FLflagsDe-escalateda callDiscoveredanadditionalHHMRemoveda cancelCorrecteda PGRerrorUpdateddriver infoon ULDPosted apositivenote in theTeams chatSent mis-transferredcall tocorrect deptReceived anexclusionform w/o adateSent allvalid proofreceivedemailAvg wrap uptime under 4mins (allday)Sent inapprovedquoteemailUpdateddriver infofor MULDHelpedout anagent

Masters of UW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer compliment
  2. Said "good morning" in the Teams chat
  3. Sent out pv55
  4. Said "good night" in Teams chat
  5. Handled red record
  6. Completed all WBT
  7. Removed a nonrenewal
  8. Sent out a SS form
  9. Sent out a feedback
  10. Responded to a team-mate question in Teams chat
  11. Reviewed all FL flags
  12. De-escalated a call
  13. Discovered an additional HHM
  14. Removed a cancel
  15. Corrected a PGR error
  16. Updated driver info on ULD
  17. Posted a positive note in the Teams chat
  18. Sent mis-transferred call to correct dept
  19. Received an exclusion form w/o a date
  20. Sent all valid proof received email
  21. Avg wrap up time under 4 mins (all day)
  22. Sent in approved quote email
  23. Updated driver info for MULD
  24. Helped out an agent