Reviewedall FLflagsDe-escalateda callRemoved anonrenewalSaid "goodmorning" inthe TeamschatRespondedto a team-matequestion inTeams chatCompletedall WBTSentoutpv55Updateddriver infoon ULDAvg wrap uptime under 4mins (allday)HandledredrecordSent inapprovedquoteemailCustomercomplimentReceived anexclusionform w/o adateDiscoveredanadditionalHHMRemoveda cancelSentout aSS formUpdateddriver infofor MULDCorrecteda PGRerrorPosted apositivenote in theTeams chatSent allvalid proofreceivedemailSaid "goodnight" inTeamschatSent mis-transferredcall tocorrect deptSent outafeedbackHelpedout anagentReviewedall FLflagsDe-escalateda callRemoved anonrenewalSaid "goodmorning" inthe TeamschatRespondedto a team-matequestion inTeams chatCompletedall WBTSentoutpv55Updateddriver infoon ULDAvg wrap uptime under 4mins (allday)HandledredrecordSent inapprovedquoteemailCustomercomplimentReceived anexclusionform w/o adateDiscoveredanadditionalHHMRemoveda cancelSentout aSS formUpdateddriver infofor MULDCorrecteda PGRerrorPosted apositivenote in theTeams chatSent allvalid proofreceivedemailSaid "goodnight" inTeamschatSent mis-transferredcall tocorrect deptSent outafeedbackHelpedout anagent

Masters of UW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed all FL flags
  2. De-escalated a call
  3. Removed a nonrenewal
  4. Said "good morning" in the Teams chat
  5. Responded to a team-mate question in Teams chat
  6. Completed all WBT
  7. Sent out pv55
  8. Updated driver info on ULD
  9. Avg wrap up time under 4 mins (all day)
  10. Handled red record
  11. Sent in approved quote email
  12. Customer compliment
  13. Received an exclusion form w/o a date
  14. Discovered an additional HHM
  15. Removed a cancel
  16. Sent out a SS form
  17. Updated driver info for MULD
  18. Corrected a PGR error
  19. Posted a positive note in the Teams chat
  20. Sent all valid proof received email
  21. Said "good night" in Teams chat
  22. Sent mis-transferred call to correct dept
  23. Sent out a feedback
  24. Helped out an agent