This bingo card has a free space and 24 words: Reviewed all FL flags, Discovered an additional HHM, Sent out a SS form, Said "good morning" in the Teams chat, Corrected a PGR error, Helped out an agent, Responded to a team-mate question in Teams chat, Removed a nonrenewal, Completed all WBT, Removed a cancel, Posted a positive note in the Teams chat, Sent in approved quote email, Received an exclusion form w/o a date, Sent out pv55, Updated driver info on ULD, Updated driver info for MULD, Sent mis-transferred call to correct dept, Handled red record, Avg wrap up time under 4 mins (all day), Said "good night" in Teams chat, Customer compliment, De-escalated a call, Sent all valid proof received email and Sent out a feedback.
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