“Is there anythingelse I can do foryou?” “Do youhave the winninglotto numbers?” /“You can give mea million dollars”Unableto IDFilled outa fraudformWrongnumberCustomer isupset aboutverificationquestionsDogbarking/childyelling in thebackground“Can youmake thistransferfor me?”“Is thisthe ____branch?”Talked toCarolPomeroyCustomertries to tellyou theirpassword orpinCall forSFGCustomertries to talkpoliticswith youTransfer toBBO/TreasuryCaller isprobably notwho theysay they areCallbackgoesstraight tovoicemailRemove aZelle holdfor abranchCustomerwants their cardto stay activeafter theyreported fraudCustomersaid “you too”after you toldthem to enjoytheir vacationCustomerwishes youa merryChristmasCustomer givesthe routingnumber insteadof their accountnumberGives theircard numberwhen you askfor the accountnumberSpent 30+minutes ona passwordresetParentcalls in fortheir childCustomercalls youthe wrongnameTalked toConnieWalker“Is there anythingelse I can do foryou?” “Do youhave the winninglotto numbers?” /“You can give mea million dollars”Unableto IDFilled outa fraudformWrongnumberCustomer isupset aboutverificationquestionsDogbarking/childyelling in thebackground“Can youmake thistransferfor me?”“Is thisthe ____branch?”Talked toCarolPomeroyCustomertries to tellyou theirpassword orpinCall forSFGCustomertries to talkpoliticswith youTransfer toBBO/TreasuryCaller isprobably notwho theysay they areCallbackgoesstraight tovoicemailRemove aZelle holdfor abranchCustomerwants their cardto stay activeafter theyreported fraudCustomersaid “you too”after you toldthem to enjoytheir vacationCustomerwishes youa merryChristmasCustomer givesthe routingnumber insteadof their accountnumberGives theircard numberwhen you askfor the accountnumberSpent 30+minutes ona passwordresetParentcalls in fortheir childCustomercalls youthe wrongnameTalked toConnieWalker

CSC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Is there anything else I can do for you?” “Do you have the winning lotto numbers?” / “You can give me a million dollars”
  2. Unable to ID
  3. Filled out a fraud form
  4. Wrong number
  5. Customer is upset about verification questions
  6. Dog barking/child yelling in the background
  7. “Can you make this transfer for me?”
  8. “Is this the ____ branch?”
  9. Talked to Carol Pomeroy
  10. Customer tries to tell you their password or pin
  11. Call for SFG
  12. Customer tries to talk politics with you
  13. Transfer to BBO/Treasury
  14. Caller is probably not who they say they are
  15. Callback goes straight to voicemail
  16. Remove a Zelle hold for a branch
  17. Customer wants their card to stay active after they reported fraud
  18. Customer said “you too” after you told them to enjoy their vacation
  19. Customer wishes you a merry Christmas
  20. Customer gives the routing number instead of their account number
  21. Gives their card number when you ask for the account number
  22. Spent 30+ minutes on a password reset
  23. Parent calls in for their child
  24. Customer calls you the wrong name
  25. Talked to Connie Walker