(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Unable to ID
Callback goes straight to voicemail
Gives their card number when you ask for the account number
Customer wants their card to stay active after they reported fraud
Customer calls you the wrong name
“Can you make this transfer for me?”
“Is there anything else I can do for you?” “Do you have the winning lotto numbers?” / “You can give me a million dollars”
Remove a Zelle hold for a branch
Customer gives the routing number instead of their account number
Caller is probably not who they say they are
“Is this the ____ branch?”
Talked to Connie Walker
Customer said “you too” after you told them to enjoy their vacation
