This bingo card has a free space and 25 words: Spent 30+ minutes on a password reset, Customer said “you too” after you told them to enjoy their vacation, Unable to ID, Talked to Connie Walker, “Is there anything else I can do for you?” “Do you have the winning lotto numbers?” / “You can give me a million dollars”, Call for SFG, Customer wants their card to stay active after they reported fraud, Filled out a fraud form, Callback goes straight to voicemail, Talked to Carol Pomeroy, Customer tries to talk politics with you, Customer calls you the wrong name, Gives their card number when you ask for the account number, Customer tries to tell you their password or pin, Remove a Zelle hold for a branch, Wrong number, “Is this the ____ branch?”, Caller is probably not who they say they are, Dog barking/child yelling in the background, Parent calls in for their child, Customer is upset about verification questions, Transfer to BBO/Treasury, Customer wishes you a merry Christmas, Customer gives the routing number instead of their account number and “Can you make this transfer for me?”.
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