(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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queue spikes right when you get back from break
HORRENDOUS name spelling
parent ticket open
coughs or sneezes or yawns into mic
caller is taking on speaker / hard to hear
someone trying to teams msg or email for IT help
someone @'s p1/p1 two secs after posting in that chat
"Yes I am driving"
"i called earlier"
student was not given userid / did not know to use epc.userid
"do you know why i was locked out?"
did not know email is now nickname.last
does not give full number
why did tier 1 just spike
impatient caller
"my class starts in 5mins"
"im calling for ____"
new hire given wrong information
Cant install citrix on Macos X or windows 7/8/8.1
new hire not given userid
"click this button" "do i click it?" what did i just say
goes straight into issue without giving name or callback
printer
"im computer illiterate"
Mymercy patient forwarded to 3399
ge issue
mfa
"I got a new phone"
no phone by computer
"I am calling on behalf of doctor..... who is in the other room"
heavy breathing
"i just got back from leave"
someone emails the MTS All directory asking for help
Self submitted ticket with no information and the caller wants it escalated
myedu call
onboarding giving out outdated info
maintenance issue
random background beeping
trying to view current paystubs on mypay
wanting escalation when viable workaround is too inconvenient to them
new hire was given no info
two min call, ten min ticket
"just call 3399"
askes a question, gets completely non related answer
self submitted p1/p2
"I only have my phone/I dont have a personal computer"
vdi not working
"you are the __th person ive spoken too about this"
angry doctor
spells out common name
issue resolves itself
eating or drinking
mercy connect dot open.com
spam email
WFH Called in using jabber and have to restart computer