(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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WFH Called in using jabber and have to restart computer
does not know how to use their cell phone
"i called earlier"
myedu call
"ive restarted" but uptime says they didnt
maintenance issue
queue spikes right when you get back from break
"I only have my phone/I dont have a personal computer"
someone @'s p1/p1 two secs after posting in that chat
caller has no idea what they are doing
HORRENDOUS name spelling
"I got a new phone"
Mymercy patient forwarded to 3399
"click this button" "do i click it?" what did i just say
someone emails the MTS All directory asking for help
"do you know why i was locked out?"
"my class starts in 5mins"
mercy connect dot open.com
mfa
askes a question, gets completely non related answer
student was not given userid / did not know to use epc.userid
someone trying to teams msg or email for IT help
impatient caller
vdi not working
epic access
did not spell uniquely spelled name
caller is taking on speaker / hard to hear
coughs or sneezes or yawns into mic
new hire was given no info
two min call, ten min ticket
"im computer illiterate"
"Yes I am driving"
self submitted p1/p2
new hire not given userid
Self submitted ticket with no information and the caller wants it escalated
onboarding giving out outdated info
ge issue
wanting escalation when viable workaround is too inconvenient to them
parent ticket open
computer uptime is more than a week
spells out common name
printer
eating or drinking
no phone by computer
heavy breathing
angry doctor
issue resolves itself
why did tier 1 just spike
"you are the __th person ive spoken too about this"
"im calling for ____"
"just call 3399"
Chromebook
does not give full number
random background beeping
goes straight into issue without giving name or callback
"I am calling on behalf of doctor..... who is in the other room"
