geissueeatingordrinkingwhy didtier 1 justspikeprinter"do youknow why iwas lockedout?"HORRENDOUSname spelling"you are the__th personive spokentoo aboutthis"WFH Calledin usingjabber andhave to restartcomputer"I am callingon behalf ofdoctor.....who is in theother room"randombackgroundbeepingcoughs orsneezesor yawnsinto miccaller istaking onspeaker /hard to hearimpatientcaller"my classstarts in5mins"parentticketopenangrydoctor"imcomputerilliterate"selfsubmittedp1/p2myeducall"iverestarted"but uptimesays theydidntnew hiregivenwronginformation"click thisbutton" "do iclick it?"what did ijust saysomeone@'s p1/p1two secsafter postingin that chatcomputeruptime ismore thana week"imcallingfor ____"no phonebycomputervdi notworkingspells outcommonnamedoes notgive fullnumber"I only havemy phone/Idont have apersonalcomputer""justcall3399"Self submittedticket with noinformation andthe caller wantsit escalatedmercyconnectdotopen.comsomeoneemails theMTS Alldirectoryasking for helptwo mincall, tenmin ticket"I got anewphone"queuespikes rightwhen youget backfrom breaktrying toview currentpaystubs onmypayspamemailmfadid not knowemail is nownickname.laststudent wasnot givenuserid / did notknow to useepc.useridCant installcitrix onMacos X orwindows7/8/8.1wantingescalation whenviableworkaround istoo inconvenientto them"Yes Iamdriving"maintenanceissueissueresolvesitselfsomeonetrying toteams msgor email forIT helpChromebookgoes straightinto issuewithoutgiving nameor callbackdid not spelluniquelyspellednamecaller hasno ideawhat theyare doing"icalledearlier"askes aquestion, getscompletelynon relatedanswerepicaccessonboardinggiving outoutdatedinfo"i just gotback fromleave"Mymercypatientforwardedto 3399new hirewas givenno infoheavybreathingnew hirenot givenuseriddoes notknow howto use theircell phonegeissueeatingordrinkingwhy didtier 1 justspikeprinter"do youknow why iwas lockedout?"HORRENDOUSname spelling"you are the__th personive spokentoo aboutthis"WFH Calledin usingjabber andhave to restartcomputer"I am callingon behalf ofdoctor.....who is in theother room"randombackgroundbeepingcoughs orsneezesor yawnsinto miccaller istaking onspeaker /hard to hearimpatientcaller"my classstarts in5mins"parentticketopenangrydoctor"imcomputerilliterate"selfsubmittedp1/p2myeducall"iverestarted"but uptimesays theydidntnew hiregivenwronginformation"click thisbutton" "do iclick it?"what did ijust saysomeone@'s p1/p1two secsafter postingin that chatcomputeruptime ismore thana week"imcallingfor ____"no phonebycomputervdi notworkingspells outcommonnamedoes notgive fullnumber"I only havemy phone/Idont have apersonalcomputer""justcall3399"Self submittedticket with noinformation andthe caller wantsit escalatedmercyconnectdotopen.comsomeoneemails theMTS Alldirectoryasking for helptwo mincall, tenmin ticket"I got anewphone"queuespikes rightwhen youget backfrom breaktrying toview currentpaystubs onmypayspamemailmfadid not knowemail is nownickname.laststudent wasnot givenuserid / did notknow to useepc.useridCant installcitrix onMacos X orwindows7/8/8.1wantingescalation whenviableworkaround istoo inconvenientto them"Yes Iamdriving"maintenanceissueissueresolvesitselfsomeonetrying toteams msgor email forIT helpChromebookgoes straightinto issuewithoutgiving nameor callbackdid not spelluniquelyspellednamecaller hasno ideawhat theyare doing"icalledearlier"askes aquestion, getscompletelynon relatedanswerepicaccessonboardinggiving outoutdatedinfo"i just gotback fromleave"Mymercypatientforwardedto 3399new hirewas givenno infoheavybreathingnew hirenot givenuseriddoes notknow howto use theircell phone

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ge issue
  2. eating or drinking
  3. why did tier 1 just spike
  4. printer
  5. "do you know why i was locked out?"
  6. HORRENDOUS name spelling
  7. "you are the __th person ive spoken too about this"
  8. WFH Called in using jabber and have to restart computer
  9. "I am calling on behalf of doctor..... who is in the other room"
  10. random background beeping
  11. coughs or sneezes or yawns into mic
  12. caller is taking on speaker / hard to hear
  13. impatient caller
  14. "my class starts in 5mins"
  15. parent ticket open
  16. angry doctor
  17. "im computer illiterate"
  18. self submitted p1/p2
  19. myedu call
  20. "ive restarted" but uptime says they didnt
  21. new hire given wrong information
  22. "click this button" "do i click it?" what did i just say
  23. someone @'s p1/p1 two secs after posting in that chat
  24. computer uptime is more than a week
  25. "im calling for ____"
  26. no phone by computer
  27. vdi not working
  28. spells out common name
  29. does not give full number
  30. "I only have my phone/I dont have a personal computer"
  31. "just call 3399"
  32. Self submitted ticket with no information and the caller wants it escalated
  33. mercy connect dot open.com
  34. someone emails the MTS All directory asking for help
  35. two min call, ten min ticket
  36. "I got a new phone"
  37. queue spikes right when you get back from break
  38. trying to view current paystubs on mypay
  39. spam email
  40. mfa
  41. did not know email is now nickname.last
  42. student was not given userid / did not know to use epc.userid
  43. Cant install citrix on Macos X or windows 7/8/8.1
  44. wanting escalation when viable workaround is too inconvenient to them
  45. "Yes I am driving"
  46. maintenance issue
  47. issue resolves itself
  48. someone trying to teams msg or email for IT help
  49. Chromebook
  50. goes straight into issue without giving name or callback
  51. did not spell uniquely spelled name
  52. caller has no idea what they are doing
  53. "i called earlier"
  54. askes a question, gets completely non related answer
  55. epic access
  56. onboarding giving out outdated info
  57. "i just got back from leave"
  58. Mymercy patient forwarded to 3399
  59. new hire was given no info
  60. heavy breathing
  61. new hire not given userid
  62. does not know how to use their cell phone