(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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student was not given userid / did not know to use epc.userid
new hire given wrong information
"click this button" "do i click it?" what did i just say
"just call 3399"
mercy connect dot open.com
goes straight into issue without giving name or callback
queue spikes right when you get back from break
"I got a new phone"
self submitted p1/p2
did not spell uniquely spelled name
Cant install citrix on Macos X or windows 7/8/8.1
maintenance issue
vdi not working
"do you know why i was locked out?"
"ive restarted" but uptime says they didnt
new hire not given userid
did not know email is now nickname.last
no phone by computer
Chromebook
random background beeping
epic access
impatient caller
someone @'s p1/p1 two secs after posting in that chat
Mymercy patient forwarded to 3399
spells out common name
Self submitted ticket with no information and the caller wants it escalated
"you are the __th person ive spoken too about this"
heavy breathing
"my class starts in 5mins"
new hire was given no info
issue resolves itself
computer uptime is more than a week
does not give full number
"im calling for ____"
angry doctor
askes a question, gets completely non related answer
"im computer illiterate"
ge issue
coughs or sneezes or yawns into mic
"I only have my phone/I dont have a personal computer"
WFH Called in using jabber and have to restart computer
caller has no idea what they are doing
spam email
myedu call
why did tier 1 just spike
caller is taking on speaker / hard to hear
eating or drinking
onboarding giving out outdated info
HORRENDOUS name spelling
two min call, ten min ticket
"Yes I am driving"
wanting escalation when viable workaround is too inconvenient to them
someone trying to teams msg or email for IT help
"I am calling on behalf of doctor..... who is in the other room"
mfa
does not know how to use their cell phone
printer
"i just got back from leave"
trying to view current paystubs on mypay
"i called earlier"
someone emails the MTS All directory asking for help
