caller istaking onspeaker /hard to hearspamemail"my classstarts in5mins"new hiregivenwronginformationcomputeruptime ismore thana week"icalledearlier"maintenanceissue"I am callingon behalf ofdoctor.....who is in theother room"impatientcallerprintergeissue"I only havemy phone/Idont have apersonalcomputer"new hirenot givenuseriddid not spelluniquelyspellednameaskes aquestion, getscompletelynon relatedanswerselfsubmittedp1/p2heavybreathing"justcall3399"goes straightinto issuewithoutgiving nameor callbackSelf submittedticket with noinformation andthe caller wantsit escalatedWFH Calledin usingjabber andhave to restartcomputer"Yes Iamdriving""I got anewphone"caller hasno ideawhat theyare doingMymercypatientforwardedto 3399"i just gotback fromleave"randombackgroundbeepingvdi notworkingonboardinggiving outoutdatedinfotrying toview currentpaystubs onmypayangrydoctor"imcomputerilliterate"spells outcommonnameparentticketopenHORRENDOUSname spelling"do youknow why iwas lockedout?"new hirewas givenno infoqueuespikes rightwhen youget backfrom breakmfaeatingordrinkingcoughs orsneezesor yawnsinto micChromebookno phonebycomputerdoes notknow howto use theircell phonewhy didtier 1 justspikesomeonetrying toteams msgor email forIT help"iverestarted"but uptimesays theydidnt"click thisbutton" "do iclick it?"what did ijust saymyeducallstudent wasnot givenuserid / did notknow to useepc.userid"you are the__th personive spokentoo aboutthis"mercyconnectdotopen.comCant installcitrix onMacos X orwindows7/8/8.1did not knowemail is nownickname.lastwantingescalation whenviableworkaround istoo inconvenientto themissueresolvesitself"imcallingfor ____"two mincall, tenmin ticketdoes notgive fullnumbersomeone@'s p1/p1two secsafter postingin that chatsomeoneemails theMTS Alldirectoryasking for helpepicaccesscaller istaking onspeaker /hard to hearspamemail"my classstarts in5mins"new hiregivenwronginformationcomputeruptime ismore thana week"icalledearlier"maintenanceissue"I am callingon behalf ofdoctor.....who is in theother room"impatientcallerprintergeissue"I only havemy phone/Idont have apersonalcomputer"new hirenot givenuseriddid not spelluniquelyspellednameaskes aquestion, getscompletelynon relatedanswerselfsubmittedp1/p2heavybreathing"justcall3399"goes straightinto issuewithoutgiving nameor callbackSelf submittedticket with noinformation andthe caller wantsit escalatedWFH Calledin usingjabber andhave to restartcomputer"Yes Iamdriving""I got anewphone"caller hasno ideawhat theyare doingMymercypatientforwardedto 3399"i just gotback fromleave"randombackgroundbeepingvdi notworkingonboardinggiving outoutdatedinfotrying toview currentpaystubs onmypayangrydoctor"imcomputerilliterate"spells outcommonnameparentticketopenHORRENDOUSname spelling"do youknow why iwas lockedout?"new hirewas givenno infoqueuespikes rightwhen youget backfrom breakmfaeatingordrinkingcoughs orsneezesor yawnsinto micChromebookno phonebycomputerdoes notknow howto use theircell phonewhy didtier 1 justspikesomeonetrying toteams msgor email forIT help"iverestarted"but uptimesays theydidnt"click thisbutton" "do iclick it?"what did ijust saymyeducallstudent wasnot givenuserid / did notknow to useepc.userid"you are the__th personive spokentoo aboutthis"mercyconnectdotopen.comCant installcitrix onMacos X orwindows7/8/8.1did not knowemail is nownickname.lastwantingescalation whenviableworkaround istoo inconvenientto themissueresolvesitself"imcallingfor ____"two mincall, tenmin ticketdoes notgive fullnumbersomeone@'s p1/p1two secsafter postingin that chatsomeoneemails theMTS Alldirectoryasking for helpepicaccess

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
  1. caller is taking on speaker / hard to hear
  2. spam email
  3. "my class starts in 5mins"
  4. new hire given wrong information
  5. computer uptime is more than a week
  6. "i called earlier"
  7. maintenance issue
  8. "I am calling on behalf of doctor..... who is in the other room"
  9. impatient caller
  10. printer
  11. ge issue
  12. "I only have my phone/I dont have a personal computer"
  13. new hire not given userid
  14. did not spell uniquely spelled name
  15. askes a question, gets completely non related answer
  16. self submitted p1/p2
  17. heavy breathing
  18. "just call 3399"
  19. goes straight into issue without giving name or callback
  20. Self submitted ticket with no information and the caller wants it escalated
  21. WFH Called in using jabber and have to restart computer
  22. "Yes I am driving"
  23. "I got a new phone"
  24. caller has no idea what they are doing
  25. Mymercy patient forwarded to 3399
  26. "i just got back from leave"
  27. random background beeping
  28. vdi not working
  29. onboarding giving out outdated info
  30. trying to view current paystubs on mypay
  31. angry doctor
  32. "im computer illiterate"
  33. spells out common name
  34. parent ticket open
  35. HORRENDOUS name spelling
  36. "do you know why i was locked out?"
  37. new hire was given no info
  38. queue spikes right when you get back from break
  39. mfa
  40. eating or drinking
  41. coughs or sneezes or yawns into mic
  42. Chromebook
  43. no phone by computer
  44. does not know how to use their cell phone
  45. why did tier 1 just spike
  46. someone trying to teams msg or email for IT help
  47. "ive restarted" but uptime says they didnt
  48. "click this button" "do i click it?" what did i just say
  49. myedu call
  50. student was not given userid / did not know to use epc.userid
  51. "you are the __th person ive spoken too about this"
  52. mercy connect dot open.com
  53. Cant install citrix on Macos X or windows 7/8/8.1
  54. did not know email is now nickname.last
  55. wanting escalation when viable workaround is too inconvenient to them
  56. issue resolves itself
  57. "im calling for ____"
  58. two min call, ten min ticket
  59. does not give full number
  60. someone @'s p1/p1 two secs after posting in that chat
  61. someone emails the MTS All directory asking for help
  62. epic access