myeducall"you are the__th personive spokentoo aboutthis""I only havemy phone/Idont have apersonalcomputer"no phonebycomputer"I got anewphone"mfacomputeruptime ismore thana weekspells outcommonnamesomeone@'s p1/p1two secsafter postingin that chatheavybreathingnew hirewas givenno infoSelf submittedticket with noinformation andthe caller wantsit escalatedaskes aquestion, getscompletelynon relatedanswertrying toview currentpaystubs onmypayCant installcitrix onMacos X orwindows7/8/8.1impatientcaller"icalledearlier""Yes Iamdriving"mercyconnectdotopen.comHORRENDOUSname spellingtwo mincall, tenmin ticketcoughs orsneezesor yawnsinto miconboardinggiving outoutdatedinfospamemaildid not spelluniquelyspellednamemaintenanceissue"do youknow why iwas lockedout?"Chromebook"my classstarts in5mins"someonetrying toteams msgor email forIT helprandombackgroundbeepingeatingordrinkingdid not knowemail is nownickname.last"i just gotback fromleave"new hiregivenwronginformation"imcallingfor ____""justcall3399"caller hasno ideawhat theyare doingWFH Calledin usingjabber andhave to restartcomputernew hirenot givenuseridparentticketopencaller istaking onspeaker /hard to hearprinterMymercypatientforwardedto 3399"click thisbutton" "do iclick it?"what did ijust sayvdi notworkingwantingescalation whenviableworkaround istoo inconvenientto themangrydoctor"imcomputerilliterate"queuespikes rightwhen youget backfrom breakstudent wasnot givenuserid / did notknow to useepc.useriddoes notknow howto use theircell phoneselfsubmittedp1/p2epicaccessgoes straightinto issuewithoutgiving nameor callbacksomeoneemails theMTS Alldirectoryasking for help"I am callingon behalf ofdoctor.....who is in theother room""iverestarted"but uptimesays theydidntwhy didtier 1 justspikedoes notgive fullnumbergeissueissueresolvesitselfmyeducall"you are the__th personive spokentoo aboutthis""I only havemy phone/Idont have apersonalcomputer"no phonebycomputer"I got anewphone"mfacomputeruptime ismore thana weekspells outcommonnamesomeone@'s p1/p1two secsafter postingin that chatheavybreathingnew hirewas givenno infoSelf submittedticket with noinformation andthe caller wantsit escalatedaskes aquestion, getscompletelynon relatedanswertrying toview currentpaystubs onmypayCant installcitrix onMacos X orwindows7/8/8.1impatientcaller"icalledearlier""Yes Iamdriving"mercyconnectdotopen.comHORRENDOUSname spellingtwo mincall, tenmin ticketcoughs orsneezesor yawnsinto miconboardinggiving outoutdatedinfospamemaildid not spelluniquelyspellednamemaintenanceissue"do youknow why iwas lockedout?"Chromebook"my classstarts in5mins"someonetrying toteams msgor email forIT helprandombackgroundbeepingeatingordrinkingdid not knowemail is nownickname.last"i just gotback fromleave"new hiregivenwronginformation"imcallingfor ____""justcall3399"caller hasno ideawhat theyare doingWFH Calledin usingjabber andhave to restartcomputernew hirenot givenuseridparentticketopencaller istaking onspeaker /hard to hearprinterMymercypatientforwardedto 3399"click thisbutton" "do iclick it?"what did ijust sayvdi notworkingwantingescalation whenviableworkaround istoo inconvenientto themangrydoctor"imcomputerilliterate"queuespikes rightwhen youget backfrom breakstudent wasnot givenuserid / did notknow to useepc.useriddoes notknow howto use theircell phoneselfsubmittedp1/p2epicaccessgoes straightinto issuewithoutgiving nameor callbacksomeoneemails theMTS Alldirectoryasking for help"I am callingon behalf ofdoctor.....who is in theother room""iverestarted"but uptimesays theydidntwhy didtier 1 justspikedoes notgive fullnumbergeissueissueresolvesitself

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. myedu call
  2. "you are the __th person ive spoken too about this"
  3. "I only have my phone/I dont have a personal computer"
  4. no phone by computer
  5. "I got a new phone"
  6. mfa
  7. computer uptime is more than a week
  8. spells out common name
  9. someone @'s p1/p1 two secs after posting in that chat
  10. heavy breathing
  11. new hire was given no info
  12. Self submitted ticket with no information and the caller wants it escalated
  13. askes a question, gets completely non related answer
  14. trying to view current paystubs on mypay
  15. Cant install citrix on Macos X or windows 7/8/8.1
  16. impatient caller
  17. "i called earlier"
  18. "Yes I am driving"
  19. mercy connect dot open.com
  20. HORRENDOUS name spelling
  21. two min call, ten min ticket
  22. coughs or sneezes or yawns into mic
  23. onboarding giving out outdated info
  24. spam email
  25. did not spell uniquely spelled name
  26. maintenance issue
  27. "do you know why i was locked out?"
  28. Chromebook
  29. "my class starts in 5mins"
  30. someone trying to teams msg or email for IT help
  31. random background beeping
  32. eating or drinking
  33. did not know email is now nickname.last
  34. "i just got back from leave"
  35. new hire given wrong information
  36. "im calling for ____"
  37. "just call 3399"
  38. caller has no idea what they are doing
  39. WFH Called in using jabber and have to restart computer
  40. new hire not given userid
  41. parent ticket open
  42. caller is taking on speaker / hard to hear
  43. printer
  44. Mymercy patient forwarded to 3399
  45. "click this button" "do i click it?" what did i just say
  46. vdi not working
  47. wanting escalation when viable workaround is too inconvenient to them
  48. angry doctor
  49. "im computer illiterate"
  50. queue spikes right when you get back from break
  51. student was not given userid / did not know to use epc.userid
  52. does not know how to use their cell phone
  53. self submitted p1/p2
  54. epic access
  55. goes straight into issue without giving name or callback
  56. someone emails the MTS All directory asking for help
  57. "I am calling on behalf of doctor..... who is in the other room"
  58. "ive restarted" but uptime says they didnt
  59. why did tier 1 just spike
  60. does not give full number
  61. ge issue
  62. issue resolves itself