(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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new hire was given no info
did not know email is now nickname.last
self submitted p1/p2
ge issue
"I am calling on behalf of doctor..... who is in the other room"
Self submitted ticket with no information and the caller wants it escalated
"Yes I am driving"
why did tier 1 just spike
mercy connect dot open.com
onboarding giving out outdated info
goes straight into issue without giving name or callback
"my class starts in 5mins"
epic access
caller is taking on speaker / hard to hear
issue resolves itself
no phone by computer
spam email
"im computer illiterate"
HORRENDOUS name spelling
two min call, ten min ticket
"just call 3399"
"you are the __th person ive spoken too about this"
Cant install citrix on Macos X or windows 7/8/8.1
new hire given wrong information
"i just got back from leave"
random background beeping
caller has no idea what they are doing
does not give full number
mfa
vdi not working
"click this button" "do i click it?" what did i just say
someone trying to teams msg or email for IT help
student was not given userid / did not know to use epc.userid
angry doctor
"im calling for ____"
someone @'s p1/p1 two secs after posting in that chat
"i called earlier"
someone emails the MTS All directory asking for help
coughs or sneezes or yawns into mic
queue spikes right when you get back from break
trying to view current paystubs on mypay
"I only have my phone/I dont have a personal computer"
computer uptime is more than a week
"ive restarted" but uptime says they didnt
eating or drinking
parent ticket open
"I got a new phone"
"do you know why i was locked out?"
Chromebook
new hire not given userid
heavy breathing
Mymercy patient forwarded to 3399
wanting escalation when viable workaround is too inconvenient to them
printer
impatient caller
does not know how to use their cell phone
spells out common name
WFH Called in using jabber and have to restart computer
myedu call
askes a question, gets completely non related answer
