(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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mercy connect dot open.com
mfa
new hire given wrong information
spells out common name
angry doctor
"click this button" "do i click it?" what did i just say
someone trying to teams msg or email for IT help
"I got a new phone"
someone emails the MTS All directory asking for help
"ive restarted" but uptime says they didnt
new hire was given no info
printer
onboarding giving out outdated info
"I am calling on behalf of doctor..... who is in the other room"
does not know how to use their cell phone
"just call 3399"
eating or drinking
maintenance issue
wanting escalation when viable workaround is too inconvenient to them
two min call, ten min ticket
does not give full number
Mymercy patient forwarded to 3399
ge issue
Chromebook
did not spell uniquely spelled name
parent ticket open
"Yes I am driving"
queue spikes right when you get back from break
HORRENDOUS name spelling
"my class starts in 5mins"
impatient caller
WFH Called in using jabber and have to restart computer
goes straight into issue without giving name or callback
caller has no idea what they are doing
coughs or sneezes or yawns into mic
self submitted p1/p2
Cant install citrix on Macos X or windows 7/8/8.1
myedu call
computer uptime is more than a week
vdi not working
askes a question, gets completely non related answer
Self submitted ticket with no information and the caller wants it escalated
new hire not given userid
"i just got back from leave"
why did tier 1 just spike
issue resolves itself
heavy breathing
epic access
"im calling for ____"
spam email
"you are the __th person ive spoken too about this"
"i called earlier"
"I only have my phone/I dont have a personal computer"
random background beeping
no phone by computer
caller is taking on speaker / hard to hear
student was not given userid / did not know to use epc.userid
"do you know why i was locked out?"
did not know email is now nickname.last
someone @'s p1/p1 two secs after posting in that chat
