"Yes Iamdriving"randombackgroundbeeping"you are the__th personive spokentoo aboutthis""my classstarts in5mins"does notknow howto use theircell phoneWFH Calledin usingjabber andhave to restartcomputerChromebookepicaccess"i just gotback fromleave"caller hasno ideawhat theyare doingstudent wasnot givenuserid / did notknow to useepc.useriddid not knowemail is nownickname.lastangrydoctorno phonebycomputernew hirenot givenuseridmfanew hirewas givenno infotwo mincall, tenmin ticketSelf submittedticket with noinformation andthe caller wantsit escalated"icalledearlier"goes straightinto issuewithoutgiving nameor callbackcomputeruptime ismore thana week"iverestarted"but uptimesays theydidntdoes notgive fullnumbercaller istaking onspeaker /hard to heargeissueMymercypatientforwardedto 3399myeducallonboardinggiving outoutdatedinfowantingescalation whenviableworkaround istoo inconvenientto them"imcallingfor ____"coughs orsneezesor yawnsinto micparentticketopenqueuespikes rightwhen youget backfrom breaksomeonetrying toteams msgor email forIT helpmaintenanceissueCant installcitrix onMacos X orwindows7/8/8.1someone@'s p1/p1two secsafter postingin that chataskes aquestion, getscompletelynon relatedanswer"justcall3399"someoneemails theMTS Alldirectoryasking for help"I got anewphone"spamemailvdi notworking"click thisbutton" "do iclick it?"what did ijust say"imcomputerilliterate"selfsubmittedp1/p2issueresolvesitself"I only havemy phone/Idont have apersonalcomputer"mercyconnectdotopen.comtrying toview currentpaystubs onmypaynew hiregivenwronginformationspells outcommonname"I am callingon behalf ofdoctor.....who is in theother room"did not spelluniquelyspellednamewhy didtier 1 justspikeHORRENDOUSname spellingeatingordrinkingimpatientcallerprinterheavybreathing"do youknow why iwas lockedout?""Yes Iamdriving"randombackgroundbeeping"you are the__th personive spokentoo aboutthis""my classstarts in5mins"does notknow howto use theircell phoneWFH Calledin usingjabber andhave to restartcomputerChromebookepicaccess"i just gotback fromleave"caller hasno ideawhat theyare doingstudent wasnot givenuserid / did notknow to useepc.useriddid not knowemail is nownickname.lastangrydoctorno phonebycomputernew hirenot givenuseridmfanew hirewas givenno infotwo mincall, tenmin ticketSelf submittedticket with noinformation andthe caller wantsit escalated"icalledearlier"goes straightinto issuewithoutgiving nameor callbackcomputeruptime ismore thana week"iverestarted"but uptimesays theydidntdoes notgive fullnumbercaller istaking onspeaker /hard to heargeissueMymercypatientforwardedto 3399myeducallonboardinggiving outoutdatedinfowantingescalation whenviableworkaround istoo inconvenientto them"imcallingfor ____"coughs orsneezesor yawnsinto micparentticketopenqueuespikes rightwhen youget backfrom breaksomeonetrying toteams msgor email forIT helpmaintenanceissueCant installcitrix onMacos X orwindows7/8/8.1someone@'s p1/p1two secsafter postingin that chataskes aquestion, getscompletelynon relatedanswer"justcall3399"someoneemails theMTS Alldirectoryasking for help"I got anewphone"spamemailvdi notworking"click thisbutton" "do iclick it?"what did ijust say"imcomputerilliterate"selfsubmittedp1/p2issueresolvesitself"I only havemy phone/Idont have apersonalcomputer"mercyconnectdotopen.comtrying toview currentpaystubs onmypaynew hiregivenwronginformationspells outcommonname"I am callingon behalf ofdoctor.....who is in theother room"did not spelluniquelyspellednamewhy didtier 1 justspikeHORRENDOUSname spellingeatingordrinkingimpatientcallerprinterheavybreathing"do youknow why iwas lockedout?"

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Yes I am driving"
  2. random background beeping
  3. "you are the __th person ive spoken too about this"
  4. "my class starts in 5mins"
  5. does not know how to use their cell phone
  6. WFH Called in using jabber and have to restart computer
  7. Chromebook
  8. epic access
  9. "i just got back from leave"
  10. caller has no idea what they are doing
  11. student was not given userid / did not know to use epc.userid
  12. did not know email is now nickname.last
  13. angry doctor
  14. no phone by computer
  15. new hire not given userid
  16. mfa
  17. new hire was given no info
  18. two min call, ten min ticket
  19. Self submitted ticket with no information and the caller wants it escalated
  20. "i called earlier"
  21. goes straight into issue without giving name or callback
  22. computer uptime is more than a week
  23. "ive restarted" but uptime says they didnt
  24. does not give full number
  25. caller is taking on speaker / hard to hear
  26. ge issue
  27. Mymercy patient forwarded to 3399
  28. myedu call
  29. onboarding giving out outdated info
  30. wanting escalation when viable workaround is too inconvenient to them
  31. "im calling for ____"
  32. coughs or sneezes or yawns into mic
  33. parent ticket open
  34. queue spikes right when you get back from break
  35. someone trying to teams msg or email for IT help
  36. maintenance issue
  37. Cant install citrix on Macos X or windows 7/8/8.1
  38. someone @'s p1/p1 two secs after posting in that chat
  39. askes a question, gets completely non related answer
  40. "just call 3399"
  41. someone emails the MTS All directory asking for help
  42. "I got a new phone"
  43. spam email
  44. vdi not working
  45. "click this button" "do i click it?" what did i just say
  46. "im computer illiterate"
  47. self submitted p1/p2
  48. issue resolves itself
  49. "I only have my phone/I dont have a personal computer"
  50. mercy connect dot open.com
  51. trying to view current paystubs on mypay
  52. new hire given wrong information
  53. spells out common name
  54. "I am calling on behalf of doctor..... who is in the other room"
  55. did not spell uniquely spelled name
  56. why did tier 1 just spike
  57. HORRENDOUS name spelling
  58. eating or drinking
  59. impatient caller
  60. printer
  61. heavy breathing
  62. "do you know why i was locked out?"