(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
"my class starts in 5mins"
"do you know why i was locked out?"
"I only have my phone/I dont have a personal computer"
computer uptime is more than a week
"I got a new phone"
queue spikes right when you get back from break
does not know how to use their cell phone
spam email
Chromebook
ge issue
someone trying to teams msg or email for IT help
caller has no idea what they are doing
HORRENDOUS name spelling
angry doctor
Cant install citrix on Macos X or windows 7/8/8.1
someone @'s p1/p1 two secs after posting in that chat
maintenance issue
why did tier 1 just spike
heavy breathing
"im computer illiterate"
issue resolves itself
spells out common name
"I am calling on behalf of doctor..... who is in the other room"
"im calling for ____"
did not spell uniquely spelled name
two min call, ten min ticket
mfa
"i called earlier"
self submitted p1/p2
WFH Called in using jabber and have to restart computer
mercy connect dot open.com
new hire given wrong information
someone emails the MTS All directory asking for help
askes a question, gets completely non related answer
"click this button" "do i click it?" what did i just say
"ive restarted" but uptime says they didnt
eating or drinking
coughs or sneezes or yawns into mic
no phone by computer
myedu call
impatient caller
onboarding giving out outdated info
vdi not working
Mymercy patient forwarded to 3399
student was not given userid / did not know to use epc.userid
"Yes I am driving"
random background beeping
parent ticket open
"i just got back from leave"
goes straight into issue without giving name or callback
"just call 3399"
caller is taking on speaker / hard to hear
trying to view current paystubs on mypay
new hire was given no info
wanting escalation when viable workaround is too inconvenient to them
does not give full number
"you are the __th person ive spoken too about this"
epic access
printer
new hire not given userid
Self submitted ticket with no information and the caller wants it escalated
