(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"im calling for ____"
Chromebook
someone trying to teams msg or email for IT help
trying to view current paystubs on mypay
Mymercy patient forwarded to 3399
random background beeping
"ive restarted" but uptime says they didnt
spam email
queue spikes right when you get back from break
angry doctor
"I only have my phone/I dont have a personal computer"
"you are the __th person ive spoken too about this"
mercy connect dot open.com
why did tier 1 just spike
does not give full number
new hire given wrong information
Self submitted ticket with no information and the caller wants it escalated
"I am calling on behalf of doctor..... who is in the other room"
spells out common name
new hire not given userid
did not know email is now nickname.last
issue resolves itself
askes a question, gets completely non related answer
student was not given userid / did not know to use epc.userid
someone @'s p1/p1 two secs after posting in that chat
does not know how to use their cell phone
"i just got back from leave"
someone emails the MTS All directory asking for help
coughs or sneezes or yawns into mic
goes straight into issue without giving name or callback
no phone by computer
HORRENDOUS name spelling
"i called earlier"
"do you know why i was locked out?"
"my class starts in 5mins"
new hire was given no info
caller has no idea what they are doing
vdi not working
wanting escalation when viable workaround is too inconvenient to them
"just call 3399"
mfa
impatient caller
"click this button" "do i click it?" what did i just say
computer uptime is more than a week
"im computer illiterate"
epic access
two min call, ten min ticket
heavy breathing
maintenance issue
self submitted p1/p2
printer
ge issue
"I got a new phone"
onboarding giving out outdated info
WFH Called in using jabber and have to restart computer
