(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
no phone by computer
WFH Called in using jabber and have to restart computer
HORRENDOUS name spelling
caller is taking on speaker / hard to hear
student was not given userid / did not know to use epc.userid
mercy connect dot open.com
myedu call
issue resolves itself
"click this button" "do i click it?" what did i just say
impatient caller
"I got a new phone"
maintenance issue
"you are the __th person ive spoken too about this"
queue spikes right when you get back from break
spam email
does not know how to use their cell phone
trying to view current paystubs on mypay
"i called earlier"
new hire was given no info
"just call 3399"
does not give full number
new hire given wrong information
epic access
self submitted p1/p2
"ive restarted" but uptime says they didnt
someone @'s p1/p1 two secs after posting in that chat
"I am calling on behalf of doctor..... who is in the other room"
"do you know why i was locked out?"
two min call, ten min ticket
"im computer illiterate"
coughs or sneezes or yawns into mic
spells out common name
random background beeping
angry doctor
"im calling for ____"
parent ticket open
eating or drinking
computer uptime is more than a week
askes a question, gets completely non related answer
Self submitted ticket with no information and the caller wants it escalated
Chromebook
caller has no idea what they are doing
mfa
did not spell uniquely spelled name
why did tier 1 just spike
someone emails the MTS All directory asking for help
someone trying to teams msg or email for IT help
onboarding giving out outdated info
ge issue
"I only have my phone/I dont have a personal computer"
"Yes I am driving"
printer
"i just got back from leave"
wanting escalation when viable workaround is too inconvenient to them
heavy breathing
Mymercy patient forwarded to 3399
vdi not working
goes straight into issue without giving name or callback
