(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"im calling for ____"
"I am calling on behalf of doctor..... who is in the other room"
impatient caller
vdi not working
onboarding giving out outdated info
Self submitted ticket with no information and the caller wants it escalated
caller is taking on speaker / hard to hear
student was not given userid / did not know to use epc.userid
"click this button" "do i click it?" what did i just say
coughs or sneezes or yawns into mic
spells out common name
mercy connect dot open.com
someone @'s p1/p1 two secs after posting in that chat
eating or drinking
does not know how to use their cell phone
"just call 3399"
WFH Called in using jabber and have to restart computer
does not give full number
queue spikes right when you get back from break
epic access
parent ticket open
myedu call
ge issue
"Yes I am driving"
"I got a new phone"
"you are the __th person ive spoken too about this"
self submitted p1/p2
"im computer illiterate"
did not spell uniquely spelled name
goes straight into issue without giving name or callback
computer uptime is more than a week
spam email
HORRENDOUS name spelling
trying to view current paystubs on mypay
Mymercy patient forwarded to 3399
mfa
someone trying to teams msg or email for IT help
"I only have my phone/I dont have a personal computer"
"do you know why i was locked out?"
heavy breathing
new hire was given no info
two min call, ten min ticket
Cant install citrix on Macos X or windows 7/8/8.1
someone emails the MTS All directory asking for help
"i just got back from leave"
Chromebook
did not know email is now nickname.last
"i called earlier"
new hire given wrong information
random background beeping
caller has no idea what they are doing
"my class starts in 5mins"
"ive restarted" but uptime says they didnt
new hire not given userid
angry doctor
maintenance issue
why did tier 1 just spike
issue resolves itself
askes a question, gets completely non related answer
printer
wanting escalation when viable workaround is too inconvenient to them
