(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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caller is taking on speaker / hard to hear
spam email
"my class starts in 5mins"
new hire given wrong information
computer uptime is more than a week
"i called earlier"
maintenance issue
"I am calling on behalf of doctor..... who is in the other room"
impatient caller
printer
ge issue
"I only have my phone/I dont have a personal computer"
new hire not given userid
did not spell uniquely spelled name
askes a question, gets completely non related answer
self submitted p1/p2
heavy breathing
"just call 3399"
goes straight into issue without giving name or callback
Self submitted ticket with no information and the caller wants it escalated
WFH Called in using jabber and have to restart computer
"Yes I am driving"
"I got a new phone"
caller has no idea what they are doing
Mymercy patient forwarded to 3399
"i just got back from leave"
random background beeping
vdi not working
onboarding giving out outdated info
trying to view current paystubs on mypay
angry doctor
"im computer illiterate"
spells out common name
parent ticket open
HORRENDOUS name spelling
"do you know why i was locked out?"
new hire was given no info
queue spikes right when you get back from break
mfa
eating or drinking
coughs or sneezes or yawns into mic
Chromebook
no phone by computer
does not know how to use their cell phone
why did tier 1 just spike
someone trying to teams msg or email for IT help
"ive restarted" but uptime says they didnt
"click this button" "do i click it?" what did i just say
myedu call
student was not given userid / did not know to use epc.userid
"you are the __th person ive spoken too about this"
mercy connect dot open.com
Cant install citrix on Macos X or windows 7/8/8.1
did not know email is now nickname.last
wanting escalation when viable workaround is too inconvenient to them
issue resolves itself
"im calling for ____"
two min call, ten min ticket
does not give full number
someone @'s p1/p1 two secs after posting in that chat
someone emails the MTS All directory asking for help