"I am callingon behalf ofdoctor.....who is in theother room"selfsubmittedp1/p2computeruptime ismore thana week"you are the__th personive spokentoo aboutthis"new hiregivenwronginformationepicaccessheavybreathingprinterangrydoctor"justcall3399"caller istaking onspeaker /hard to hear"imcallingfor ____""iverestarted"but uptimesays theydidntwhy didtier 1 justspikesomeone@'s p1/p1two secsafter postingin that chatrandombackgroundbeepingparentticketopencaller hasno ideawhat theyare doingstudent wasnot givenuserid / did notknow to useepc.useridvdi notworkingissueresolvesitself"i just gotback fromleave"someonetrying toteams msgor email forIT helpMymercypatientforwardedto 3399mercyconnectdotopen.comdoes notknow howto use theircell phonemyeducalltrying toview currentpaystubs onmypay"imcomputerilliterate"does notgive fullnumbergeissuesomeoneemails theMTS Alldirectoryasking for help"Yes Iamdriving""icalledearlier"queuespikes rightwhen youget backfrom breakcoughs orsneezesor yawnsinto micSelf submittedticket with noinformation andthe caller wantsit escalatedonboardinggiving outoutdatedinfoChromebooknew hirewas givenno info"my classstarts in5mins"maintenanceissuewantingescalation whenviableworkaround istoo inconvenientto themnew hirenot givenuseridaskes aquestion, getscompletelynon relatedanswermfaCant installcitrix onMacos X orwindows7/8/8.1impatientcallergoes straightinto issuewithoutgiving nameor callbackspamemaildid not spelluniquelyspellednameHORRENDOUSname spellingtwo mincall, tenmin ticket"I only havemy phone/Idont have apersonalcomputer"no phonebycomputerWFH Calledin usingjabber andhave to restartcomputereatingordrinking"click thisbutton" "do iclick it?"what did ijust say"do youknow why iwas lockedout?"spells outcommonname"I got anewphone"did not knowemail is nownickname.last"I am callingon behalf ofdoctor.....who is in theother room"selfsubmittedp1/p2computeruptime ismore thana week"you are the__th personive spokentoo aboutthis"new hiregivenwronginformationepicaccessheavybreathingprinterangrydoctor"justcall3399"caller istaking onspeaker /hard to hear"imcallingfor ____""iverestarted"but uptimesays theydidntwhy didtier 1 justspikesomeone@'s p1/p1two secsafter postingin that chatrandombackgroundbeepingparentticketopencaller hasno ideawhat theyare doingstudent wasnot givenuserid / did notknow to useepc.useridvdi notworkingissueresolvesitself"i just gotback fromleave"someonetrying toteams msgor email forIT helpMymercypatientforwardedto 3399mercyconnectdotopen.comdoes notknow howto use theircell phonemyeducalltrying toview currentpaystubs onmypay"imcomputerilliterate"does notgive fullnumbergeissuesomeoneemails theMTS Alldirectoryasking for help"Yes Iamdriving""icalledearlier"queuespikes rightwhen youget backfrom breakcoughs orsneezesor yawnsinto micSelf submittedticket with noinformation andthe caller wantsit escalatedonboardinggiving outoutdatedinfoChromebooknew hirewas givenno info"my classstarts in5mins"maintenanceissuewantingescalation whenviableworkaround istoo inconvenientto themnew hirenot givenuseridaskes aquestion, getscompletelynon relatedanswermfaCant installcitrix onMacos X orwindows7/8/8.1impatientcallergoes straightinto issuewithoutgiving nameor callbackspamemaildid not spelluniquelyspellednameHORRENDOUSname spellingtwo mincall, tenmin ticket"I only havemy phone/Idont have apersonalcomputer"no phonebycomputerWFH Calledin usingjabber andhave to restartcomputereatingordrinking"click thisbutton" "do iclick it?"what did ijust say"do youknow why iwas lockedout?"spells outcommonname"I got anewphone"did not knowemail is nownickname.last

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I am calling on behalf of doctor..... who is in the other room"
  2. self submitted p1/p2
  3. computer uptime is more than a week
  4. "you are the __th person ive spoken too about this"
  5. new hire given wrong information
  6. epic access
  7. heavy breathing
  8. printer
  9. angry doctor
  10. "just call 3399"
  11. caller is taking on speaker / hard to hear
  12. "im calling for ____"
  13. "ive restarted" but uptime says they didnt
  14. why did tier 1 just spike
  15. someone @'s p1/p1 two secs after posting in that chat
  16. random background beeping
  17. parent ticket open
  18. caller has no idea what they are doing
  19. student was not given userid / did not know to use epc.userid
  20. vdi not working
  21. issue resolves itself
  22. "i just got back from leave"
  23. someone trying to teams msg or email for IT help
  24. Mymercy patient forwarded to 3399
  25. mercy connect dot open.com
  26. does not know how to use their cell phone
  27. myedu call
  28. trying to view current paystubs on mypay
  29. "im computer illiterate"
  30. does not give full number
  31. ge issue
  32. someone emails the MTS All directory asking for help
  33. "Yes I am driving"
  34. "i called earlier"
  35. queue spikes right when you get back from break
  36. coughs or sneezes or yawns into mic
  37. Self submitted ticket with no information and the caller wants it escalated
  38. onboarding giving out outdated info
  39. Chromebook
  40. new hire was given no info
  41. "my class starts in 5mins"
  42. maintenance issue
  43. wanting escalation when viable workaround is too inconvenient to them
  44. new hire not given userid
  45. askes a question, gets completely non related answer
  46. mfa
  47. Cant install citrix on Macos X or windows 7/8/8.1
  48. impatient caller
  49. goes straight into issue without giving name or callback
  50. spam email
  51. did not spell uniquely spelled name
  52. HORRENDOUS name spelling
  53. two min call, ten min ticket
  54. "I only have my phone/I dont have a personal computer"
  55. no phone by computer
  56. WFH Called in using jabber and have to restart computer
  57. eating or drinking
  58. "click this button" "do i click it?" what did i just say
  59. "do you know why i was locked out?"
  60. spells out common name
  61. "I got a new phone"
  62. did not know email is now nickname.last