This bingo card has a free space and 62 words: trying to view current paystubs on mypay, someone @'s p1/p1 two secs after posting in that chat, self submitted p1/p2, no phone by computer, myedu call, why did tier 1 just spike, vdi not working, "you are the __th person ive spoken too about this", angry doctor, computer uptime is more than a week, random background beeping, wanting escalation when viable workaround is too inconvenient to them, mfa, someone trying to teams msg or email for IT help, does not know how to use their cell phone, printer, Self submitted ticket with no information and the caller wants it escalated, "im computer illiterate", askes a question, gets completely non related answer, mercy connect dot open.com, queue spikes right when you get back from break, spam email, someone emails the MTS All directory asking for help, parent ticket open, student was not given userid / did not know to use epc.userid, caller is taking on speaker / hard to hear, "ive restarted" but uptime says they didnt, WFH Called in using jabber and have to restart computer, Cant install citrix on Macos X or windows 7/8/8.1, Chromebook, "I only have my phone/I dont have a personal computer", "Yes I am driving", Mymercy patient forwarded to 3399, "I am calling on behalf of doctor..... who is in the other room", "I got a new phone", "i just got back from leave", new hire given wrong information, "my class starts in 5mins", onboarding giving out outdated info, "im calling for ____", ge issue, did not spell uniquely spelled name, caller has no idea what they are doing, spells out common name, HORRENDOUS name spelling, heavy breathing, coughs or sneezes or yawns into mic, eating or drinking, two min call, ten min ticket, "click this button" "do i click it?" what did i just say, issue resolves itself, "just call 3399", maintenance issue, new hire was given no info, new hire not given userid, goes straight into issue without giving name or callback, does not give full number, epic access, did not know email is now nickname.last, "i called earlier", "do you know why i was locked out?" and impatient caller.
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