Needs ID cards Call about transportation options Used Benefit string Used Medicare.gov for research OTC or RX questions Payment Authorizations or referral status Sending collateral Termination Online Portal Help Grievances Able to deescalate the call Questions about their bill Someone calling on behalf of member Member talks about illness/surgery Adventist health questions Confirmation of eligibility Needs help finding a Provider Appeals Member mentions their grandchildren Had some coffee/tea Member talks about the weather Member wants to give a Kudos Claim was denied Opened CE alerts Member tells you about a recent or upcoming trip Found answer in a DLP Plan benefits questions Member talks about inflation Needs ID cards Call about transportation options Used Benefit string Used Medicare.gov for research OTC or RX questions Payment Authorizations or referral status Sending collateral Termination Online Portal Help Grievances Able to deescalate the call Questions about their bill Someone calling on behalf of member Member talks about illness/surgery Adventist health questions Confirmation of eligibility Needs help finding a Provider Appeals Member mentions their grandchildren Had some coffee/tea Member talks about the weather Member wants to give a Kudos Claim was denied Opened CE alerts Member tells you about a recent or upcoming trip Found answer in a DLP Plan benefits questions Member talks about inflation
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Needs ID cards
Call about transportation options
Used Benefit string
Used Medicare.gov for research
OTC or RX questions
Payment
Authorizations or referral status
Sending collateral
Termination
Online Portal Help
Grievances
Able to deescalate the call
Questions about their bill
Someone calling on behalf of member
Member talks about illness/surgery
Adventist health questions
Confirmation of eligibility
Needs help finding a Provider
Appeals
Member mentions their grandchildren
Had some coffee/tea
Member talks about the weather
Member wants to give a Kudos
Claim was denied
Opened CE alerts
Member tells you about a recent or upcoming trip
Found answer in a DLP
Plan benefits questions
Member talks about inflation