OnlinePortalHelpMember tellsyou about arecent orupcomingtripNeedsIDcardsFoundanswerin a DLPAuthorizationsor referralstatusSendingcollateralMembertalksabout theweatherPaymentMember talksaboutillness/surgeryUsedMedicare.govfor researchAdventisthealthquestionsNeedshelpfinding aProviderHadsomecoffee/teaQuestionsabouttheir billOTC orRXquestionsPlanbenefitsquestionsClaimwasdeniedMembermentionstheirgrandchildrenSomeonecalling onbehalf ofmemberTerminationAppealsConfirmationof eligibilityMembertalksaboutinflationMemberwants togive aKudosAble todeescalatethe callGrievancesOpenedCEalertsCall abouttransportationoptionsUsedBenefitstringOnlinePortalHelpMember tellsyou about arecent orupcomingtripNeedsIDcardsFoundanswerin a DLPAuthorizationsor referralstatusSendingcollateralMembertalksabout theweatherPaymentMember talksaboutillness/surgeryUsedMedicare.govfor researchAdventisthealthquestionsNeedshelpfinding aProviderHadsomecoffee/teaQuestionsabouttheir billOTC orRXquestionsPlanbenefitsquestionsClaimwasdeniedMembermentionstheirgrandchildrenSomeonecalling onbehalf ofmemberTerminationAppealsConfirmationof eligibilityMembertalksaboutinflationMemberwants togive aKudosAble todeescalatethe callGrievancesOpenedCEalertsCall abouttransportationoptionsUsedBenefitstring

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Online Portal Help
  2. Member tells you about a recent or upcoming trip
  3. Needs ID cards
  4. Found answer in a DLP
  5. Authorizations or referral status
  6. Sending collateral
  7. Member talks about the weather
  8. Payment
  9. Member talks about illness/surgery
  10. Used Medicare.gov for research
  11. Adventist health questions
  12. Needs help finding a Provider
  13. Had some coffee/tea
  14. Questions about their bill
  15. OTC or RX questions
  16. Plan benefits questions
  17. Claim was denied
  18. Member mentions their grandchildren
  19. Someone calling on behalf of member
  20. Termination
  21. Appeals
  22. Confirmation of eligibility
  23. Member talks about inflation
  24. Member wants to give a Kudos
  25. Able to deescalate the call
  26. Grievances
  27. Opened CE alerts
  28. Call about transportation options
  29. Used Benefit string