AppealsOpenedCEalertsOTC orRXquestionsAuthorizationsor referralstatusNeedshelpfinding aProviderPlanbenefitsquestionsAdventisthealthquestionsSendingcollateralMembertalksabout theweatherMember talksaboutillness/surgeryPaymentGrievancesUsedMedicare.govfor researchUsedBenefitstringHadsomecoffee/teaMember tellsyou about arecent orupcomingtripOnlinePortalHelpQuestionsabouttheir billTerminationClaimwasdeniedFoundanswerin a DLPConfirmationof eligibilityMemberwants togive aKudosNeedsIDcardsMembermentionstheirgrandchildrenCall abouttransportationoptionsAble todeescalatethe callSomeonecalling onbehalf ofmemberMembertalksaboutinflationAppealsOpenedCEalertsOTC orRXquestionsAuthorizationsor referralstatusNeedshelpfinding aProviderPlanbenefitsquestionsAdventisthealthquestionsSendingcollateralMembertalksabout theweatherMember talksaboutillness/surgeryPaymentGrievancesUsedMedicare.govfor researchUsedBenefitstringHadsomecoffee/teaMember tellsyou about arecent orupcomingtripOnlinePortalHelpQuestionsabouttheir billTerminationClaimwasdeniedFoundanswerin a DLPConfirmationof eligibilityMemberwants togive aKudosNeedsIDcardsMembermentionstheirgrandchildrenCall abouttransportationoptionsAble todeescalatethe callSomeonecalling onbehalf ofmemberMembertalksaboutinflation

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appeals
  2. Opened CE alerts
  3. OTC or RX questions
  4. Authorizations or referral status
  5. Needs help finding a Provider
  6. Plan benefits questions
  7. Adventist health questions
  8. Sending collateral
  9. Member talks about the weather
  10. Member talks about illness/surgery
  11. Payment
  12. Grievances
  13. Used Medicare.gov for research
  14. Used Benefit string
  15. Had some coffee/tea
  16. Member tells you about a recent or upcoming trip
  17. Online Portal Help
  18. Questions about their bill
  19. Termination
  20. Claim was denied
  21. Found answer in a DLP
  22. Confirmation of eligibility
  23. Member wants to give a Kudos
  24. Needs ID cards
  25. Member mentions their grandchildren
  26. Call about transportation options
  27. Able to deescalate the call
  28. Someone calling on behalf of member
  29. Member talks about inflation