Member tellsyou about arecent orupcomingtripUsedMedicare.govfor researchAuthorizationsor referralstatusOTC orRXquestionsNeedsIDcardsAdventisthealthquestionsCall abouttransportationoptionsSomeonecalling onbehalf ofmemberGrievancesOnlinePortalHelpPlanbenefitsquestionsMembermentionstheirgrandchildrenHadsomecoffee/teaNeedshelpfinding aProviderClaimwasdeniedUsedBenefitstringPaymentSendingcollateralConfirmationof eligibilityMembertalksabout theweatherMemberwants togive aKudosFoundanswerin a DLPMembertalksaboutinflationTerminationMember talksaboutillness/surgeryOpenedCEalertsAble todeescalatethe callAppealsQuestionsabouttheir billMember tellsyou about arecent orupcomingtripUsedMedicare.govfor researchAuthorizationsor referralstatusOTC orRXquestionsNeedsIDcardsAdventisthealthquestionsCall abouttransportationoptionsSomeonecalling onbehalf ofmemberGrievancesOnlinePortalHelpPlanbenefitsquestionsMembermentionstheirgrandchildrenHadsomecoffee/teaNeedshelpfinding aProviderClaimwasdeniedUsedBenefitstringPaymentSendingcollateralConfirmationof eligibilityMembertalksabout theweatherMemberwants togive aKudosFoundanswerin a DLPMembertalksaboutinflationTerminationMember talksaboutillness/surgeryOpenedCEalertsAble todeescalatethe callAppealsQuestionsabouttheir bill

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member tells you about a recent or upcoming trip
  2. Used Medicare.gov for research
  3. Authorizations or referral status
  4. OTC or RX questions
  5. Needs ID cards
  6. Adventist health questions
  7. Call about transportation options
  8. Someone calling on behalf of member
  9. Grievances
  10. Online Portal Help
  11. Plan benefits questions
  12. Member mentions their grandchildren
  13. Had some coffee/tea
  14. Needs help finding a Provider
  15. Claim was denied
  16. Used Benefit string
  17. Payment
  18. Sending collateral
  19. Confirmation of eligibility
  20. Member talks about the weather
  21. Member wants to give a Kudos
  22. Found answer in a DLP
  23. Member talks about inflation
  24. Termination
  25. Member talks about illness/surgery
  26. Opened CE alerts
  27. Able to deescalate the call
  28. Appeals
  29. Questions about their bill