UsedMedicare.govfor researchFoundanswerin a DLPUsedBenefitstringSomeonecalling onbehalf ofmemberAuthorizationsor referralstatusNeedshelpfinding aProviderOnlinePortalHelpPaymentMemberwants togive aKudosAppealsQuestionsabouttheir billAble todeescalatethe callMember talksaboutillness/surgeryMembermentionstheirgrandchildrenSendingcollateralCall abouttransportationoptionsTerminationPlanbenefitsquestionsMembertalksabout theweatherClaimwasdeniedMember tellsyou about arecent orupcomingtripGrievancesHadsomecoffee/teaConfirmationof eligibilityNeedsIDcardsOTC orRXquestionsMembertalksaboutinflationAdventisthealthquestionsOpenedCEalertsUsedMedicare.govfor researchFoundanswerin a DLPUsedBenefitstringSomeonecalling onbehalf ofmemberAuthorizationsor referralstatusNeedshelpfinding aProviderOnlinePortalHelpPaymentMemberwants togive aKudosAppealsQuestionsabouttheir billAble todeescalatethe callMember talksaboutillness/surgeryMembermentionstheirgrandchildrenSendingcollateralCall abouttransportationoptionsTerminationPlanbenefitsquestionsMembertalksabout theweatherClaimwasdeniedMember tellsyou about arecent orupcomingtripGrievancesHadsomecoffee/teaConfirmationof eligibilityNeedsIDcardsOTC orRXquestionsMembertalksaboutinflationAdventisthealthquestionsOpenedCEalerts

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Medicare.gov for research
  2. Found answer in a DLP
  3. Used Benefit string
  4. Someone calling on behalf of member
  5. Authorizations or referral status
  6. Needs help finding a Provider
  7. Online Portal Help
  8. Payment
  9. Member wants to give a Kudos
  10. Appeals
  11. Questions about their bill
  12. Able to deescalate the call
  13. Member talks about illness/surgery
  14. Member mentions their grandchildren
  15. Sending collateral
  16. Call about transportation options
  17. Termination
  18. Plan benefits questions
  19. Member talks about the weather
  20. Claim was denied
  21. Member tells you about a recent or upcoming trip
  22. Grievances
  23. Had some coffee/tea
  24. Confirmation of eligibility
  25. Needs ID cards
  26. OTC or RX questions
  27. Member talks about inflation
  28. Adventist health questions
  29. Opened CE alerts