Questions about their bill Needs help finding a Provider Member talks about illness/surgery Claim was denied Adventist health questions Member wants to give a Kudos Used Medicare.gov for research Call about transportation options Someone calling on behalf of member OTC or RX questions Used Benefit string Payment Member talks about inflation Plan benefits questions Sending collateral Appeals Member tells you about a recent or upcoming trip Had some coffee/tea Confirmation of eligibility Member talks about the weather Grievances Found answer in a DLP Termination Needs ID cards Opened CE alerts Member mentions their grandchildren Able to deescalate the call Online Portal Help Authorizations or referral status Questions about their bill Needs help finding a Provider Member talks about illness/surgery Claim was denied Adventist health questions Member wants to give a Kudos Used Medicare.gov for research Call about transportation options Someone calling on behalf of member OTC or RX questions Used Benefit string Payment Member talks about inflation Plan benefits questions Sending collateral Appeals Member tells you about a recent or upcoming trip Had some coffee/tea Confirmation of eligibility Member talks about the weather Grievances Found answer in a DLP Termination Needs ID cards Opened CE alerts Member mentions their grandchildren Able to deescalate the call Online Portal Help Authorizations or referral status
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Questions about their bill
Needs help finding a Provider
Member talks about illness/surgery
Claim was denied
Adventist health questions
Member wants to give a Kudos
Used Medicare.gov for research
Call about transportation options
Someone calling on behalf of member
OTC or RX questions
Used Benefit string
Payment
Member talks about inflation
Plan benefits questions
Sending collateral
Appeals
Member tells you about a recent or upcoming trip
Had some coffee/tea
Confirmation of eligibility
Member talks about the weather
Grievances
Found answer in a DLP
Termination
Needs ID cards
Opened CE alerts
Member mentions their grandchildren
Able to deescalate the call
Online Portal Help
Authorizations or referral status