Appeals Opened CE alerts OTC or RX questions Authorizations or referral status Needs help finding a Provider Plan benefits questions Adventist health questions Sending collateral Member talks about the weather Member talks about illness/surgery Payment Grievances Used Medicare.gov for research Used Benefit string Had some coffee/tea Member tells you about a recent or upcoming trip Online Portal Help Questions about their bill Termination Claim was denied Found answer in a DLP Confirmation of eligibility Member wants to give a Kudos Needs ID cards Member mentions their grandchildren Call about transportation options Able to deescalate the call Someone calling on behalf of member Member talks about inflation Appeals Opened CE alerts OTC or RX questions Authorizations or referral status Needs help finding a Provider Plan benefits questions Adventist health questions Sending collateral Member talks about the weather Member talks about illness/surgery Payment Grievances Used Medicare.gov for research Used Benefit string Had some coffee/tea Member tells you about a recent or upcoming trip Online Portal Help Questions about their bill Termination Claim was denied Found answer in a DLP Confirmation of eligibility Member wants to give a Kudos Needs ID cards Member mentions their grandchildren Call about transportation options Able to deescalate the call Someone calling on behalf of member Member talks about inflation
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Appeals
Opened CE alerts
OTC or RX questions
Authorizations or referral status
Needs help finding a Provider
Plan benefits questions
Adventist health questions
Sending collateral
Member talks about the weather
Member talks about illness/surgery
Payment
Grievances
Used Medicare.gov for research
Used Benefit string
Had some coffee/tea
Member tells you about a recent or upcoming trip
Online Portal Help
Questions about their bill
Termination
Claim was denied
Found answer in a DLP
Confirmation of eligibility
Member wants to give a Kudos
Needs ID cards
Member mentions their grandchildren
Call about transportation options
Able to deescalate the call
Someone calling on behalf of member
Member talks about inflation