Foundanswerin a DLPAuthorizationsor referralstatusPlanbenefitsquestionsCall abouttransportationoptionsUsedMedicare.govfor researchHadsomecoffee/teaAble todeescalatethe callMember tellsyou about arecent orupcomingtripNeedsIDcardsMemberwants togive aKudosMembertalksaboutinflationClaimwasdeniedOTC orRXquestionsAppealsMember talksaboutillness/surgeryPaymentOpenedCEalertsConfirmationof eligibilityMembertalksabout theweatherQuestionsabouttheir billMembermentionstheirgrandchildrenTerminationSendingcollateralGrievancesUsedBenefitstringSomeonecalling onbehalf ofmemberAdventisthealthquestionsNeedshelpfinding aProviderOnlinePortalHelpFoundanswerin a DLPAuthorizationsor referralstatusPlanbenefitsquestionsCall abouttransportationoptionsUsedMedicare.govfor researchHadsomecoffee/teaAble todeescalatethe callMember tellsyou about arecent orupcomingtripNeedsIDcardsMemberwants togive aKudosMembertalksaboutinflationClaimwasdeniedOTC orRXquestionsAppealsMember talksaboutillness/surgeryPaymentOpenedCEalertsConfirmationof eligibilityMembertalksabout theweatherQuestionsabouttheir billMembermentionstheirgrandchildrenTerminationSendingcollateralGrievancesUsedBenefitstringSomeonecalling onbehalf ofmemberAdventisthealthquestionsNeedshelpfinding aProviderOnlinePortalHelp

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found answer in a DLP
  2. Authorizations or referral status
  3. Plan benefits questions
  4. Call about transportation options
  5. Used Medicare.gov for research
  6. Had some coffee/tea
  7. Able to deescalate the call
  8. Member tells you about a recent or upcoming trip
  9. Needs ID cards
  10. Member wants to give a Kudos
  11. Member talks about inflation
  12. Claim was denied
  13. OTC or RX questions
  14. Appeals
  15. Member talks about illness/surgery
  16. Payment
  17. Opened CE alerts
  18. Confirmation of eligibility
  19. Member talks about the weather
  20. Questions about their bill
  21. Member mentions their grandchildren
  22. Termination
  23. Sending collateral
  24. Grievances
  25. Used Benefit string
  26. Someone calling on behalf of member
  27. Adventist health questions
  28. Needs help finding a Provider
  29. Online Portal Help