AdventisthealthquestionsUsedBenefitstringHadsomecoffee/teaSomeonecalling onbehalf ofmemberNeedshelpfinding aProviderTerminationMember tellsyou about arecent orupcomingtripUsedMedicare.govfor researchFoundanswerin a DLPSendingcollateralPaymentNeedsIDcardsMembermentionstheirgrandchildrenMembertalksaboutinflationCall abouttransportationoptionsAuthorizationsor referralstatusAble todeescalatethe callPlanbenefitsquestionsQuestionsabouttheir billMemberwants togive aKudosOnlinePortalHelpClaimwasdeniedOTC orRXquestionsAppealsMembertalksabout theweatherOpenedCEalertsGrievancesConfirmationof eligibilityMember talksaboutillness/surgeryAdventisthealthquestionsUsedBenefitstringHadsomecoffee/teaSomeonecalling onbehalf ofmemberNeedshelpfinding aProviderTerminationMember tellsyou about arecent orupcomingtripUsedMedicare.govfor researchFoundanswerin a DLPSendingcollateralPaymentNeedsIDcardsMembermentionstheirgrandchildrenMembertalksaboutinflationCall abouttransportationoptionsAuthorizationsor referralstatusAble todeescalatethe callPlanbenefitsquestionsQuestionsabouttheir billMemberwants togive aKudosOnlinePortalHelpClaimwasdeniedOTC orRXquestionsAppealsMembertalksabout theweatherOpenedCEalertsGrievancesConfirmationof eligibilityMember talksaboutillness/surgery

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adventist health questions
  2. Used Benefit string
  3. Had some coffee/tea
  4. Someone calling on behalf of member
  5. Needs help finding a Provider
  6. Termination
  7. Member tells you about a recent or upcoming trip
  8. Used Medicare.gov for research
  9. Found answer in a DLP
  10. Sending collateral
  11. Payment
  12. Needs ID cards
  13. Member mentions their grandchildren
  14. Member talks about inflation
  15. Call about transportation options
  16. Authorizations or referral status
  17. Able to deescalate the call
  18. Plan benefits questions
  19. Questions about their bill
  20. Member wants to give a Kudos
  21. Online Portal Help
  22. Claim was denied
  23. OTC or RX questions
  24. Appeals
  25. Member talks about the weather
  26. Opened CE alerts
  27. Grievances
  28. Confirmation of eligibility
  29. Member talks about illness/surgery