Call abouttransportationoptionsAdventisthealthquestionsNeedshelpfinding aProviderClaimwasdeniedQuestionsabouttheir billOTC orRXquestionsHadsomecoffee/teaMember tellsyou about arecent orupcomingtripMemberwants togive aKudosAppealsSomeonecalling onbehalf ofmemberMembertalksabout theweatherFoundanswerin a DLPTerminationUsedMedicare.govfor researchAble todeescalatethe callMembermentionstheirgrandchildrenUsedBenefitstringAuthorizationsor referralstatusPaymentPlanbenefitsquestionsOpenedCEalertsGrievancesNeedsIDcardsOnlinePortalHelpSendingcollateralConfirmationof eligibilityMembertalksaboutinflationMember talksaboutillness/surgeryCall abouttransportationoptionsAdventisthealthquestionsNeedshelpfinding aProviderClaimwasdeniedQuestionsabouttheir billOTC orRXquestionsHadsomecoffee/teaMember tellsyou about arecent orupcomingtripMemberwants togive aKudosAppealsSomeonecalling onbehalf ofmemberMembertalksabout theweatherFoundanswerin a DLPTerminationUsedMedicare.govfor researchAble todeescalatethe callMembermentionstheirgrandchildrenUsedBenefitstringAuthorizationsor referralstatusPaymentPlanbenefitsquestionsOpenedCEalertsGrievancesNeedsIDcardsOnlinePortalHelpSendingcollateralConfirmationof eligibilityMembertalksaboutinflationMember talksaboutillness/surgery

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call about transportation options
  2. Adventist health questions
  3. Needs help finding a Provider
  4. Claim was denied
  5. Questions about their bill
  6. OTC or RX questions
  7. Had some coffee/tea
  8. Member tells you about a recent or upcoming trip
  9. Member wants to give a Kudos
  10. Appeals
  11. Someone calling on behalf of member
  12. Member talks about the weather
  13. Found answer in a DLP
  14. Termination
  15. Used Medicare.gov for research
  16. Able to deescalate the call
  17. Member mentions their grandchildren
  18. Used Benefit string
  19. Authorizations or referral status
  20. Payment
  21. Plan benefits questions
  22. Opened CE alerts
  23. Grievances
  24. Needs ID cards
  25. Online Portal Help
  26. Sending collateral
  27. Confirmation of eligibility
  28. Member talks about inflation
  29. Member talks about illness/surgery