AppealsAuthorizationsor referralstatusHadsomecoffee/teaUsedMedicare.govfor researchPaymentSendingcollateralFoundanswerin a DLPOnlinePortalHelpConfirmationof eligibilityGrievancesAble todeescalatethe callPlanbenefitsquestionsNeedsIDcardsTerminationAdventisthealthquestionsSomeonecalling onbehalf ofmemberMember tellsyou about arecent orupcomingtripClaimwasdeniedMembertalksaboutinflationMemberwants togive aKudosMember talksaboutillness/surgeryCall abouttransportationoptionsOTC orRXquestionsMembermentionstheirgrandchildrenUsedBenefitstringOpenedCEalertsNeedshelpfinding aProviderMembertalksabout theweatherQuestionsabouttheir billAppealsAuthorizationsor referralstatusHadsomecoffee/teaUsedMedicare.govfor researchPaymentSendingcollateralFoundanswerin a DLPOnlinePortalHelpConfirmationof eligibilityGrievancesAble todeescalatethe callPlanbenefitsquestionsNeedsIDcardsTerminationAdventisthealthquestionsSomeonecalling onbehalf ofmemberMember tellsyou about arecent orupcomingtripClaimwasdeniedMembertalksaboutinflationMemberwants togive aKudosMember talksaboutillness/surgeryCall abouttransportationoptionsOTC orRXquestionsMembermentionstheirgrandchildrenUsedBenefitstringOpenedCEalertsNeedshelpfinding aProviderMembertalksabout theweatherQuestionsabouttheir bill

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appeals
  2. Authorizations or referral status
  3. Had some coffee/tea
  4. Used Medicare.gov for research
  5. Payment
  6. Sending collateral
  7. Found answer in a DLP
  8. Online Portal Help
  9. Confirmation of eligibility
  10. Grievances
  11. Able to deescalate the call
  12. Plan benefits questions
  13. Needs ID cards
  14. Termination
  15. Adventist health questions
  16. Someone calling on behalf of member
  17. Member tells you about a recent or upcoming trip
  18. Claim was denied
  19. Member talks about inflation
  20. Member wants to give a Kudos
  21. Member talks about illness/surgery
  22. Call about transportation options
  23. OTC or RX questions
  24. Member mentions their grandchildren
  25. Used Benefit string
  26. Opened CE alerts
  27. Needs help finding a Provider
  28. Member talks about the weather
  29. Questions about their bill