Online Portal Help Member tells you about a recent or upcoming trip Needs ID cards Found answer in a DLP Authorizations or referral status Sending collateral Member talks about the weather Payment Member talks about illness/surgery Used Medicare.gov for research Adventist health questions Needs help finding a Provider Had some coffee/tea Questions about their bill OTC or RX questions Plan benefits questions Claim was denied Member mentions their grandchildren Someone calling on behalf of member Termination Appeals Confirmation of eligibility Member talks about inflation Member wants to give a Kudos Able to deescalate the call Grievances Opened CE alerts Call about transportation options Used Benefit string Online Portal Help Member tells you about a recent or upcoming trip Needs ID cards Found answer in a DLP Authorizations or referral status Sending collateral Member talks about the weather Payment Member talks about illness/surgery Used Medicare.gov for research Adventist health questions Needs help finding a Provider Had some coffee/tea Questions about their bill OTC or RX questions Plan benefits questions Claim was denied Member mentions their grandchildren Someone calling on behalf of member Termination Appeals Confirmation of eligibility Member talks about inflation Member wants to give a Kudos Able to deescalate the call Grievances Opened CE alerts Call about transportation options Used Benefit string
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Online Portal Help
Member tells you about a recent or upcoming trip
Needs ID cards
Found answer in a DLP
Authorizations or referral status
Sending collateral
Member talks about the weather
Payment
Member talks about illness/surgery
Used Medicare.gov for research
Adventist health questions
Needs help finding a Provider
Had some coffee/tea
Questions about their bill
OTC or RX questions
Plan benefits questions
Claim was denied
Member mentions their grandchildren
Someone calling on behalf of member
Termination
Appeals
Confirmation of eligibility
Member talks about inflation
Member wants to give a Kudos
Able to deescalate the call
Grievances
Opened CE alerts
Call about transportation options
Used Benefit string