Found answer in a DLP Authorizations or referral status Plan benefits questions Call about transportation options Used Medicare.gov for research Had some coffee/tea Able to deescalate the call Member tells you about a recent or upcoming trip Needs ID cards Member wants to give a Kudos Member talks about inflation Claim was denied OTC or RX questions Appeals Member talks about illness/surgery Payment Opened CE alerts Confirmation of eligibility Member talks about the weather Questions about their bill Member mentions their grandchildren Termination Sending collateral Grievances Used Benefit string Someone calling on behalf of member Adventist health questions Needs help finding a Provider Online Portal Help Found answer in a DLP Authorizations or referral status Plan benefits questions Call about transportation options Used Medicare.gov for research Had some coffee/tea Able to deescalate the call Member tells you about a recent or upcoming trip Needs ID cards Member wants to give a Kudos Member talks about inflation Claim was denied OTC or RX questions Appeals Member talks about illness/surgery Payment Opened CE alerts Confirmation of eligibility Member talks about the weather Questions about their bill Member mentions their grandchildren Termination Sending collateral Grievances Used Benefit string Someone calling on behalf of member Adventist health questions Needs help finding a Provider Online Portal Help
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Found answer in a DLP
Authorizations or referral status
Plan benefits questions
Call about transportation options
Used Medicare.gov for research
Had some coffee/tea
Able to deescalate the call
Member tells you about a recent or upcoming trip
Needs ID cards
Member wants to give a Kudos
Member talks about inflation
Claim was denied
OTC or RX questions
Appeals
Member talks about illness/surgery
Payment
Opened CE alerts
Confirmation of eligibility
Member talks about the weather
Questions about their bill
Member mentions their grandchildren
Termination
Sending collateral
Grievances
Used Benefit string
Someone calling on behalf of member
Adventist health questions
Needs help finding a Provider
Online Portal Help