Appeals Authorizations or referral status Had some coffee/tea Used Medicare.gov for research Payment Sending collateral Found answer in a DLP Online Portal Help Confirmation of eligibility Grievances Able to deescalate the call Plan benefits questions Needs ID cards Termination Adventist health questions Someone calling on behalf of member Member tells you about a recent or upcoming trip Claim was denied Member talks about inflation Member wants to give a Kudos Member talks about illness/surgery Call about transportation options OTC or RX questions Member mentions their grandchildren Used Benefit string Opened CE alerts Needs help finding a Provider Member talks about the weather Questions about their bill Appeals Authorizations or referral status Had some coffee/tea Used Medicare.gov for research Payment Sending collateral Found answer in a DLP Online Portal Help Confirmation of eligibility Grievances Able to deescalate the call Plan benefits questions Needs ID cards Termination Adventist health questions Someone calling on behalf of member Member tells you about a recent or upcoming trip Claim was denied Member talks about inflation Member wants to give a Kudos Member talks about illness/surgery Call about transportation options OTC or RX questions Member mentions their grandchildren Used Benefit string Opened CE alerts Needs help finding a Provider Member talks about the weather Questions about their bill
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Appeals
Authorizations or referral status
Had some coffee/tea
Used Medicare.gov for research
Payment
Sending collateral
Found answer in a DLP
Online Portal Help
Confirmation of eligibility
Grievances
Able to deescalate the call
Plan benefits questions
Needs ID cards
Termination
Adventist health questions
Someone calling on behalf of member
Member tells you about a recent or upcoming trip
Claim was denied
Member talks about inflation
Member wants to give a Kudos
Member talks about illness/surgery
Call about transportation options
OTC or RX questions
Member mentions their grandchildren
Used Benefit string
Opened CE alerts
Needs help finding a Provider
Member talks about the weather
Questions about their bill