This bingo card has a free space and 29 words: Termination, Payment, Questions about their bill, Claim was denied, Needs help finding a Provider, OTC or RX questions, Adventist health questions, Online Portal Help, Plan benefits questions, Authorizations or referral status, Confirmation of eligibility, Sending collateral, Appeals, Grievances, Member mentions their grandchildren, Member talks about the weather, Member wants to give a Kudos, Call about transportation options, Able to deescalate the call, Member tells you about a recent or upcoming trip, Member talks about inflation, Member talks about illness/surgery, Someone calling on behalf of member, Needs ID cards, Had some coffee/tea, Opened CE alerts, Used Benefit string, Found answer in a DLP and Used Medicare.gov for research.
Holiday Bingo | Fun at Work BINGO-Inbound | Fun at Work-INBOUND | Credit Union Bingo | Miscellaneous
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