(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Done something for the first time
Thanked a customer for their loyalty to HNB
Offered a CC Referral to an Authorized User
Offered my BEST Welcome on a Call
Received a Customer Compliment
Offered a strong Can-Do Statement
Really nailed a "Thank You" for a customer
Used the MAX Article when filing a Lost/Stolen Card
Earned a Loan Referral
Added one (or more) Authorized Users
Asked my TSM listen to 2 of my calls
Made sure to hit my 2-Point Inspection
Empathized with a customer's situation
Earned a customer compliment
Properly verified a customer
Complimented a customer
Earned an Insurance Referral
Confidently handled a tough situation
Avoided ACW for 1 full hour
Personalized a Referral offer to the customer's need
Retained an account
Remembered to use the customer's name 3x on the call