(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used the MAX Article when filing a Lost/Stolen Card
Made sure to hit my 2-Point Inspection
Used the word 'Excellent' on a call
Was my best self throughout a call
Really nailed a "Thank You" for a customer
Offered my BEST Welcome on a Call
Earned a Loan Referral
Received a Customer Compliment
Offered a strong Can-Do Statement
Learned something new (and shared with the team)
Thanked a customer for their loyalty to HNB
Personalized a Referral offer to the customer's need
Confidently handled a tough situation
Earned a customer compliment
Asked my TSM listen to 2 of my calls
Empathized with a customer's situation
Sincerely offered additional assistance
Turned a frustrated call around
Properly verified a customer
Offered a CC Referral to an Authorized User
Complimented a customer
Done something for the first time
Earned an Insurance Referral
Avoided ACW for 1 full hour
Added one (or more) Authorized Users
Retained an account
Remembered to use the customer's name 3x on the call
