(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Received a Customer Compliment
Avoided ACW for 1 full hour
Empathized with a customer's situation
Remembered to use the customer's name 3x on the call
Shared a MAX Article with the team
Earned an Insurance Referral
Retained an account
Asked my TSM listen to 2 of my calls
Earned a customer compliment
Used the MAX Article when filing a Lost/Stolen Card
Thanked a customer for their loyalty to HNB
Sincerely offered additional assistance
Made sure to hit my 2-Point Inspection
Added one (or more) Authorized Users
Offered a CC Referral to an Authorized User
Used the word 'Excellent' on a call
Offered a strong Can-Do Statement
Earned a Loan Referral
Properly verified a customer
Done something for the first time
Complimented a customer
Was my best self throughout a call
Really nailed a "Thank You" for a customer
Turned a frustrated call around
Offered my BEST Welcome on a Call
Confidently handled a tough situation
Processed a Balance Transfer for a customer
Personalized a Referral offer to the customer's need
