(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Offered my BEST Welcome on a Call
Avoided ACW for 1 full hour
Sincerely offered additional assistance
Done something for the first time
Turned a frustrated call around
Retained an account
Earned an Insurance Referral
Added one (or more) Authorized Users
Received a Customer Compliment
Used the word 'Excellent' on a call
Really nailed a "Thank You" for a customer
Was my best self throughout a call
Made sure to hit my 2-Point Inspection
Thanked a customer for their loyalty to HNB
Offered a strong Can-Do Statement
Asked my TSM listen to 2 of my calls
Learned something new (and shared with the team)
Earned a customer compliment
Earned a Loan Referral
Shared a MAX Article with the team
Remembered to use the customer's name 3x on the call
Properly verified a customer
Offered a CC Referral to an Authorized User
Used the MAX Article when filing a Lost/Stolen Card
Confidently handled a tough situation
Personalized a Referral offer to the customer's need
