ExemptGrievanceOfferPost CallSurveyAppealsHelpmemberwith FADMemberwants togive aKudosAuthorizationsor referralstatusPlanbenefitsquestionsTerminationShare apicture, gif,or meme inthe chitchatAdventisthealthquestionsMember tellsyou about arecent orupcomingtripJoin anERGGroupMembermentionstheirgrandchildrenHelpmember withUrgent careor ERinformationFoundanswerin a DLPMember talksaboutillness/surgeryConfirmationof eligibilityBillingQuestionStandardGrievanceUsed theBSCWebsite tohelp amemberCall abouttransportation Membertalksabout theweatherChangePCPUseDOFRSomeonecalling onbehalf ofmemberOnlinePortalHelpUsethe PHIDLPNeedsIDcardsExemptGrievanceOfferPost CallSurveyAppealsHelpmemberwith FADMemberwants togive aKudosAuthorizationsor referralstatusPlanbenefitsquestionsTerminationShare apicture, gif,or meme inthe chitchatAdventisthealthquestionsMember tellsyou about arecent orupcomingtripJoin anERGGroupMembermentionstheirgrandchildrenHelpmember withUrgent careor ERinformationFoundanswerin a DLPMember talksaboutillness/surgeryConfirmationof eligibilityBillingQuestionStandardGrievanceUsed theBSCWebsite tohelp amemberCall abouttransportation Membertalksabout theweatherChangePCPUseDOFRSomeonecalling onbehalf ofmemberOnlinePortalHelpUsethe PHIDLPNeedsIDcards

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exempt Grievance
  2. Offer Post Call Survey
  3. Appeals
  4. Help member with FAD
  5. Member wants to give a Kudos
  6. Authorizations or referral status
  7. Plan benefits questions
  8. Termination
  9. Share a picture, gif, or meme in the chitchat
  10. Adventist health questions
  11. Member tells you about a recent or upcoming trip
  12. Join an ERG Group
  13. Member mentions their grandchildren
  14. Help member with Urgent care or ER information
  15. Found answer in a DLP
  16. Member talks about illness/surgery
  17. Confirmation of eligibility
  18. Billing Question
  19. Standard Grievance
  20. Used the BSC Website to help a member
  21. Call about transportation
  22. Member talks about the weather
  23. Change PCP
  24. Use DOFR
  25. Someone calling on behalf of member
  26. Online Portal Help
  27. Use the PHI DLP
  28. Needs ID cards