StandardGrievanceAppealsOnlinePortalHelpExemptGrievanceUsethe PHIDLPJoin anERGGroupCall abouttransportation Memberwants togive aKudosMembertalksabout theweatherMember tellsyou about arecent orupcomingtripAuthorizationsor referralstatusMembermentionstheirgrandchildrenUseDOFRHelpmemberwith FADTerminationConfirmationof eligibilitySomeonecalling onbehalf ofmemberOfferPost CallSurveyBillingQuestionPlanbenefitsquestionsMember talksaboutillness/surgeryChangePCPFoundanswerin a DLPShare apicture, gif,or meme inthe chitchatAdventisthealthquestionsHelpmember withUrgent careor ERinformationUsed theBSCWebsite tohelp amemberNeedsIDcardsStandardGrievanceAppealsOnlinePortalHelpExemptGrievanceUsethe PHIDLPJoin anERGGroupCall abouttransportation Memberwants togive aKudosMembertalksabout theweatherMember tellsyou about arecent orupcomingtripAuthorizationsor referralstatusMembermentionstheirgrandchildrenUseDOFRHelpmemberwith FADTerminationConfirmationof eligibilitySomeonecalling onbehalf ofmemberOfferPost CallSurveyBillingQuestionPlanbenefitsquestionsMember talksaboutillness/surgeryChangePCPFoundanswerin a DLPShare apicture, gif,or meme inthe chitchatAdventisthealthquestionsHelpmember withUrgent careor ERinformationUsed theBSCWebsite tohelp amemberNeedsIDcards

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standard Grievance
  2. Appeals
  3. Online Portal Help
  4. Exempt Grievance
  5. Use the PHI DLP
  6. Join an ERG Group
  7. Call about transportation
  8. Member wants to give a Kudos
  9. Member talks about the weather
  10. Member tells you about a recent or upcoming trip
  11. Authorizations or referral status
  12. Member mentions their grandchildren
  13. Use DOFR
  14. Help member with FAD
  15. Termination
  16. Confirmation of eligibility
  17. Someone calling on behalf of member
  18. Offer Post Call Survey
  19. Billing Question
  20. Plan benefits questions
  21. Member talks about illness/surgery
  22. Change PCP
  23. Found answer in a DLP
  24. Share a picture, gif, or meme in the chitchat
  25. Adventist health questions
  26. Help member with Urgent care or ER information
  27. Used the BSC Website to help a member
  28. Needs ID cards