Join an ERG Group Offer Post Call Survey Help member with FAD Help member with Urgent care or ER information Plan benefits questions Billing Question Online Portal Help Member tells you about a recent or upcoming trip Member wants to give a Kudos Call about transportation Change PCP Termination Member mentions their grandchildren Member talks about illness/surgery Needs ID cards Used the BSC Website to help a member Authorizations or referral status Someone calling on behalf of member Standard Grievance Share a picture, gif, or meme in the chitchat Adventist health questions Confirmation of eligibility Appeals Use DOFR Found answer in a DLP Use the PHI DLP Member talks about the weather Exempt Grievance Join an ERG Group Offer Post Call Survey Help member with FAD Help member with Urgent care or ER information Plan benefits questions Billing Question Online Portal Help Member tells you about a recent or upcoming trip Member wants to give a Kudos Call about transportation Change PCP Termination Member mentions their grandchildren Member talks about illness/surgery Needs ID cards Used the BSC Website to help a member Authorizations or referral status Someone calling on behalf of member Standard Grievance Share a picture, gif, or meme in the chitchat Adventist health questions Confirmation of eligibility Appeals Use DOFR Found answer in a DLP Use the PHI DLP Member talks about the weather Exempt Grievance
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Join an ERG Group
Offer Post Call Survey
Help member with FAD
Help member with Urgent care or ER information
Plan
benefits
questions
Billing Question
Online
Portal
Help
Member tells
you about a
recent or
upcoming
trip
Member
wants to
give a
Kudos
Call about
transportation
Change PCP
Termination
Member
mentions
their
grandchildren
Member talks
about
illness/surgery
Needs
ID
cards
Used the BSC Website to help a member
Authorizations
or referral
status
Someone
calling on
behalf of
member
Standard Grievance
Share a picture, gif, or meme in the chitchat
Adventist
health
questions
Confirmation
of eligibility
Appeals
Use DOFR
Found
answer
in a DLP
Use the PHI DLP
Member
talks
about the
weather
Exempt Grievance