Someonecalling onbehalf ofmemberAuthorizationsor referralstatusUsethe PHIDLPUsed theBSCWebsite tohelp amemberTerminationAdventisthealthquestionsPlanbenefitsquestionsStandardGrievanceAppealsShare apicture, gif,or meme inthe chitchatChangePCPOnlinePortalHelpJoin anERGGroupUseDOFRExemptGrievanceFoundanswerin a DLPBillingQuestionMember tellsyou about arecent orupcomingtripMembertalksabout theweatherOfferPost CallSurveyConfirmationof eligibilityMember talksaboutillness/surgeryCall abouttransportation MembermentionstheirgrandchildrenNeedsIDcardsMemberwants togive aKudosHelpmember withUrgent careor ERinformationHelpmemberwith FADSomeonecalling onbehalf ofmemberAuthorizationsor referralstatusUsethe PHIDLPUsed theBSCWebsite tohelp amemberTerminationAdventisthealthquestionsPlanbenefitsquestionsStandardGrievanceAppealsShare apicture, gif,or meme inthe chitchatChangePCPOnlinePortalHelpJoin anERGGroupUseDOFRExemptGrievanceFoundanswerin a DLPBillingQuestionMember tellsyou about arecent orupcomingtripMembertalksabout theweatherOfferPost CallSurveyConfirmationof eligibilityMember talksaboutillness/surgeryCall abouttransportation MembermentionstheirgrandchildrenNeedsIDcardsMemberwants togive aKudosHelpmember withUrgent careor ERinformationHelpmemberwith FAD

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone calling on behalf of member
  2. Authorizations or referral status
  3. Use the PHI DLP
  4. Used the BSC Website to help a member
  5. Termination
  6. Adventist health questions
  7. Plan benefits questions
  8. Standard Grievance
  9. Appeals
  10. Share a picture, gif, or meme in the chitchat
  11. Change PCP
  12. Online Portal Help
  13. Join an ERG Group
  14. Use DOFR
  15. Exempt Grievance
  16. Found answer in a DLP
  17. Billing Question
  18. Member tells you about a recent or upcoming trip
  19. Member talks about the weather
  20. Offer Post Call Survey
  21. Confirmation of eligibility
  22. Member talks about illness/surgery
  23. Call about transportation
  24. Member mentions their grandchildren
  25. Needs ID cards
  26. Member wants to give a Kudos
  27. Help member with Urgent care or ER information
  28. Help member with FAD