Help member with Urgent care or ER information Billing Question Join an ERG Group Authorizations or referral status Exempt Grievance Member talks about the weather Offer Post Call Survey Member talks about illness/surgery Change PCP Termination Used the BSC Website to help a member Needs ID cards Use DOFR Confirmation of eligibility Share a picture, gif, or meme in the chitchat Found answer in a DLP Plan benefits questions Appeals Help member with FAD Someone calling on behalf of member Standard Grievance Adventist health questions Member wants to give a Kudos Member mentions their grandchildren Call about transportation Member tells you about a recent or upcoming trip Online Portal Help Use the PHI DLP Help member with Urgent care or ER information Billing Question Join an ERG Group Authorizations or referral status Exempt Grievance Member talks about the weather Offer Post Call Survey Member talks about illness/surgery Change PCP Termination Used the BSC Website to help a member Needs ID cards Use DOFR Confirmation of eligibility Share a picture, gif, or meme in the chitchat Found answer in a DLP Plan benefits questions Appeals Help member with FAD Someone calling on behalf of member Standard Grievance Adventist health questions Member wants to give a Kudos Member mentions their grandchildren Call about transportation Member tells you about a recent or upcoming trip Online Portal Help Use the PHI DLP
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Help member with Urgent care or ER information
Billing Question
Join an ERG Group
Authorizations
or referral
status
Exempt Grievance
Member
talks
about the
weather
Offer Post Call Survey
Member talks
about
illness/surgery
Change PCP
Termination
Used the BSC Website to help a member
Needs
ID
cards
Use DOFR
Confirmation
of eligibility
Share a picture, gif, or meme in the chitchat
Found
answer
in a DLP
Plan
benefits
questions
Appeals
Help member with FAD
Someone
calling on
behalf of
member
Standard Grievance
Adventist
health
questions
Member
wants to
give a
Kudos
Member
mentions
their
grandchildren
Call about
transportation
Member tells
you about a
recent or
upcoming
trip
Online
Portal
Help
Use the PHI DLP