NeedsIDcardsCall abouttransportation Join anERGGroupUseDOFRChangePCPTerminationMemberwants togive aKudosMembermentionstheirgrandchildrenShare apicture, gif,or meme inthe chitchatSomeonecalling onbehalf ofmemberAdventisthealthquestionsOnlinePortalHelpHelpmember withUrgent careor ERinformationStandardGrievanceAppealsMember tellsyou about arecent orupcomingtripOfferPost CallSurveyBillingQuestionMembertalksabout theweatherConfirmationof eligibilityPlanbenefitsquestionsUsethe PHIDLPExemptGrievanceAuthorizationsor referralstatusUsed theBSCWebsite tohelp amemberFoundanswerin a DLPHelpmemberwith FADMember talksaboutillness/surgeryNeedsIDcardsCall abouttransportation Join anERGGroupUseDOFRChangePCPTerminationMemberwants togive aKudosMembermentionstheirgrandchildrenShare apicture, gif,or meme inthe chitchatSomeonecalling onbehalf ofmemberAdventisthealthquestionsOnlinePortalHelpHelpmember withUrgent careor ERinformationStandardGrievanceAppealsMember tellsyou about arecent orupcomingtripOfferPost CallSurveyBillingQuestionMembertalksabout theweatherConfirmationof eligibilityPlanbenefitsquestionsUsethe PHIDLPExemptGrievanceAuthorizationsor referralstatusUsed theBSCWebsite tohelp amemberFoundanswerin a DLPHelpmemberwith FADMember talksaboutillness/surgery

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs ID cards
  2. Call about transportation
  3. Join an ERG Group
  4. Use DOFR
  5. Change PCP
  6. Termination
  7. Member wants to give a Kudos
  8. Member mentions their grandchildren
  9. Share a picture, gif, or meme in the chitchat
  10. Someone calling on behalf of member
  11. Adventist health questions
  12. Online Portal Help
  13. Help member with Urgent care or ER information
  14. Standard Grievance
  15. Appeals
  16. Member tells you about a recent or upcoming trip
  17. Offer Post Call Survey
  18. Billing Question
  19. Member talks about the weather
  20. Confirmation of eligibility
  21. Plan benefits questions
  22. Use the PHI DLP
  23. Exempt Grievance
  24. Authorizations or referral status
  25. Used the BSC Website to help a member
  26. Found answer in a DLP
  27. Help member with FAD
  28. Member talks about illness/surgery