Standard Grievance Appeals Online Portal Help Exempt Grievance Use the PHI DLP Join an ERG Group Call about transportation Member wants to give a Kudos Member talks about the weather Member tells you about a recent or upcoming trip Authorizations or referral status Member mentions their grandchildren Use DOFR Help member with FAD Termination Confirmation of eligibility Someone calling on behalf of member Offer Post Call Survey Billing Question Plan benefits questions Member talks about illness/surgery Change PCP Found answer in a DLP Share a picture, gif, or meme in the chitchat Adventist health questions Help member with Urgent care or ER information Used the BSC Website to help a member Needs ID cards Standard Grievance Appeals Online Portal Help Exempt Grievance Use the PHI DLP Join an ERG Group Call about transportation Member wants to give a Kudos Member talks about the weather Member tells you about a recent or upcoming trip Authorizations or referral status Member mentions their grandchildren Use DOFR Help member with FAD Termination Confirmation of eligibility Someone calling on behalf of member Offer Post Call Survey Billing Question Plan benefits questions Member talks about illness/surgery Change PCP Found answer in a DLP Share a picture, gif, or meme in the chitchat Adventist health questions Help member with Urgent care or ER information Used the BSC Website to help a member Needs ID cards
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Standard Grievance
Appeals
Online
Portal
Help
Exempt Grievance
Use the PHI DLP
Join an ERG Group
Call about
transportation
Member
wants to
give a
Kudos
Member
talks
about the
weather
Member tells
you about a
recent or
upcoming
trip
Authorizations
or referral
status
Member
mentions
their
grandchildren
Use DOFR
Help member with FAD
Termination
Confirmation
of eligibility
Someone
calling on
behalf of
member
Offer Post Call Survey
Billing Question
Plan
benefits
questions
Member talks
about
illness/surgery
Change PCP
Found
answer
in a DLP
Share a picture, gif, or meme in the chitchat
Adventist
health
questions
Help member with Urgent care or ER information
Used the BSC Website to help a member
Needs
ID
cards