AppealsHelpmemberwith FADFoundanswerin a DLPAdventisthealthquestionsJoin anERGGroupMemberwants togive aKudosConfirmationof eligibilityMembermentionstheirgrandchildrenSomeonecalling onbehalf ofmemberShare apicture, gif,or meme inthe chitchatUsed theBSCWebsite tohelp amemberMember talksaboutillness/surgeryUsethe PHIDLPAuthorizationsor referralstatusCall abouttransportation TerminationHelpmember withUrgent careor ERinformationOnlinePortalHelpPlanbenefitsquestionsMembertalksabout theweatherBillingQuestionExemptGrievanceChangePCPMember tellsyou about arecent orupcomingtripStandardGrievanceOfferPost CallSurveyNeedsIDcardsUseDOFRAppealsHelpmemberwith FADFoundanswerin a DLPAdventisthealthquestionsJoin anERGGroupMemberwants togive aKudosConfirmationof eligibilityMembermentionstheirgrandchildrenSomeonecalling onbehalf ofmemberShare apicture, gif,or meme inthe chitchatUsed theBSCWebsite tohelp amemberMember talksaboutillness/surgeryUsethe PHIDLPAuthorizationsor referralstatusCall abouttransportation TerminationHelpmember withUrgent careor ERinformationOnlinePortalHelpPlanbenefitsquestionsMembertalksabout theweatherBillingQuestionExemptGrievanceChangePCPMember tellsyou about arecent orupcomingtripStandardGrievanceOfferPost CallSurveyNeedsIDcardsUseDOFR

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appeals
  2. Help member with FAD
  3. Found answer in a DLP
  4. Adventist health questions
  5. Join an ERG Group
  6. Member wants to give a Kudos
  7. Confirmation of eligibility
  8. Member mentions their grandchildren
  9. Someone calling on behalf of member
  10. Share a picture, gif, or meme in the chitchat
  11. Used the BSC Website to help a member
  12. Member talks about illness/surgery
  13. Use the PHI DLP
  14. Authorizations or referral status
  15. Call about transportation
  16. Termination
  17. Help member with Urgent care or ER information
  18. Online Portal Help
  19. Plan benefits questions
  20. Member talks about the weather
  21. Billing Question
  22. Exempt Grievance
  23. Change PCP
  24. Member tells you about a recent or upcoming trip
  25. Standard Grievance
  26. Offer Post Call Survey
  27. Needs ID cards
  28. Use DOFR