Memberwants togive aKudosJoin anERGGroupBillingQuestionAppealsStandardGrievanceNeedsIDcardsExemptGrievancePlanbenefitsquestionsChangePCPUsed theBSCWebsite tohelp amemberMembermentionstheirgrandchildrenTerminationOfferPost CallSurveyHelpmemberwith FADCall abouttransportation AdventisthealthquestionsAuthorizationsor referralstatusMember tellsyou about arecent orupcomingtripConfirmationof eligibilityMembertalksabout theweatherUseDOFRFoundanswerin a DLPOnlinePortalHelpShare apicture, gif,or meme inthe chitchatHelpmember withUrgent careor ERinformationSomeonecalling onbehalf ofmemberMember talksaboutillness/surgeryUsethe PHIDLPMemberwants togive aKudosJoin anERGGroupBillingQuestionAppealsStandardGrievanceNeedsIDcardsExemptGrievancePlanbenefitsquestionsChangePCPUsed theBSCWebsite tohelp amemberMembermentionstheirgrandchildrenTerminationOfferPost CallSurveyHelpmemberwith FADCall abouttransportation AdventisthealthquestionsAuthorizationsor referralstatusMember tellsyou about arecent orupcomingtripConfirmationof eligibilityMembertalksabout theweatherUseDOFRFoundanswerin a DLPOnlinePortalHelpShare apicture, gif,or meme inthe chitchatHelpmember withUrgent careor ERinformationSomeonecalling onbehalf ofmemberMember talksaboutillness/surgeryUsethe PHIDLP

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member wants to give a Kudos
  2. Join an ERG Group
  3. Billing Question
  4. Appeals
  5. Standard Grievance
  6. Needs ID cards
  7. Exempt Grievance
  8. Plan benefits questions
  9. Change PCP
  10. Used the BSC Website to help a member
  11. Member mentions their grandchildren
  12. Termination
  13. Offer Post Call Survey
  14. Help member with FAD
  15. Call about transportation
  16. Adventist health questions
  17. Authorizations or referral status
  18. Member tells you about a recent or upcoming trip
  19. Confirmation of eligibility
  20. Member talks about the weather
  21. Use DOFR
  22. Found answer in a DLP
  23. Online Portal Help
  24. Share a picture, gif, or meme in the chitchat
  25. Help member with Urgent care or ER information
  26. Someone calling on behalf of member
  27. Member talks about illness/surgery
  28. Use the PHI DLP