Member talks about the weather Exempt Grievance Used the BSC Website to help a member Join an ERG Group Needs ID cards Call about transportation Member talks about illness/surgery Online Portal Help Use the PHI DLP Member tells you about a recent or upcoming trip Help member with Urgent care or ER information Someone calling on behalf of member Change PCP Share a picture, gif, or meme in the chitchat Standard Grievance Member mentions their grandchildren Confirmation of eligibility Use DOFR Member wants to give a Kudos Offer Post Call Survey Plan benefits questions Termination Appeals Adventist health questions Found answer in a DLP Authorizations or referral status Help member with FAD Billing Question Member talks about the weather Exempt Grievance Used the BSC Website to help a member Join an ERG Group Needs ID cards Call about transportation Member talks about illness/surgery Online Portal Help Use the PHI DLP Member tells you about a recent or upcoming trip Help member with Urgent care or ER information Someone calling on behalf of member Change PCP Share a picture, gif, or meme in the chitchat Standard Grievance Member mentions their grandchildren Confirmation of eligibility Use DOFR Member wants to give a Kudos Offer Post Call Survey Plan benefits questions Termination Appeals Adventist health questions Found answer in a DLP Authorizations or referral status Help member with FAD Billing Question
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Member
talks
about the
weather
Exempt Grievance
Used the BSC Website to help a member
Join an ERG Group
Needs
ID
cards
Call about
transportation
Member talks
about
illness/surgery
Online
Portal
Help
Use the PHI DLP
Member tells
you about a
recent or
upcoming
trip
Help member with Urgent care or ER information
Someone
calling on
behalf of
member
Change PCP
Share a picture, gif, or meme in the chitchat
Standard Grievance
Member
mentions
their
grandchildren
Confirmation
of eligibility
Use DOFR
Member
wants to
give a
Kudos
Offer Post Call Survey
Plan
benefits
questions
Termination
Appeals
Adventist
health
questions
Found
answer
in a DLP
Authorizations
or referral
status
Help member with FAD
Billing Question