Usethe PHIDLPShare apicture, gif,or meme inthe chitchatOnlinePortalHelpStandardGrievanceAdventisthealthquestionsHelpmember withUrgent careor ERinformationSomeonecalling onbehalf ofmemberAppealsExemptGrievanceAuthorizationsor referralstatusConfirmationof eligibilityFoundanswerin a DLPOfferPost CallSurveyUsed theBSCWebsite tohelp amemberHelpmemberwith FADBillingQuestionUseDOFRNeedsIDcardsMember tellsyou about arecent orupcomingtripCall abouttransportation Memberwants togive aKudosJoin anERGGroupChangePCPTerminationMembertalksabout theweatherMember talksaboutillness/surgeryMembermentionstheirgrandchildrenPlanbenefitsquestionsUsethe PHIDLPShare apicture, gif,or meme inthe chitchatOnlinePortalHelpStandardGrievanceAdventisthealthquestionsHelpmember withUrgent careor ERinformationSomeonecalling onbehalf ofmemberAppealsExemptGrievanceAuthorizationsor referralstatusConfirmationof eligibilityFoundanswerin a DLPOfferPost CallSurveyUsed theBSCWebsite tohelp amemberHelpmemberwith FADBillingQuestionUseDOFRNeedsIDcardsMember tellsyou about arecent orupcomingtripCall abouttransportation Memberwants togive aKudosJoin anERGGroupChangePCPTerminationMembertalksabout theweatherMember talksaboutillness/surgeryMembermentionstheirgrandchildrenPlanbenefitsquestions

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the PHI DLP
  2. Share a picture, gif, or meme in the chitchat
  3. Online Portal Help
  4. Standard Grievance
  5. Adventist health questions
  6. Help member with Urgent care or ER information
  7. Someone calling on behalf of member
  8. Appeals
  9. Exempt Grievance
  10. Authorizations or referral status
  11. Confirmation of eligibility
  12. Found answer in a DLP
  13. Offer Post Call Survey
  14. Used the BSC Website to help a member
  15. Help member with FAD
  16. Billing Question
  17. Use DOFR
  18. Needs ID cards
  19. Member tells you about a recent or upcoming trip
  20. Call about transportation
  21. Member wants to give a Kudos
  22. Join an ERG Group
  23. Change PCP
  24. Termination
  25. Member talks about the weather
  26. Member talks about illness/surgery
  27. Member mentions their grandchildren
  28. Plan benefits questions