AdventisthealthquestionsAppealsUsethe PHIDLPChangePCPMember tellsyou about arecent orupcomingtripPlanbenefitsquestionsMembertalksabout theweatherStandardGrievanceAuthorizationsor referralstatusCall abouttransportation BillingQuestionConfirmationof eligibilitySomeonecalling onbehalf ofmemberShare apicture, gif,or meme inthe chitchatMember talksaboutillness/surgeryMemberwants togive aKudosNeedsIDcardsFoundanswerin a DLPUsed theBSCWebsite tohelp amemberJoin anERGGroupOnlinePortalHelpMembermentionstheirgrandchildrenTerminationOfferPost CallSurveyUseDOFRHelpmember withUrgent careor ERinformationHelpmemberwith FADExemptGrievanceAdventisthealthquestionsAppealsUsethe PHIDLPChangePCPMember tellsyou about arecent orupcomingtripPlanbenefitsquestionsMembertalksabout theweatherStandardGrievanceAuthorizationsor referralstatusCall abouttransportation BillingQuestionConfirmationof eligibilitySomeonecalling onbehalf ofmemberShare apicture, gif,or meme inthe chitchatMember talksaboutillness/surgeryMemberwants togive aKudosNeedsIDcardsFoundanswerin a DLPUsed theBSCWebsite tohelp amemberJoin anERGGroupOnlinePortalHelpMembermentionstheirgrandchildrenTerminationOfferPost CallSurveyUseDOFRHelpmember withUrgent careor ERinformationHelpmemberwith FADExemptGrievance

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adventist health questions
  2. Appeals
  3. Use the PHI DLP
  4. Change PCP
  5. Member tells you about a recent or upcoming trip
  6. Plan benefits questions
  7. Member talks about the weather
  8. Standard Grievance
  9. Authorizations or referral status
  10. Call about transportation
  11. Billing Question
  12. Confirmation of eligibility
  13. Someone calling on behalf of member
  14. Share a picture, gif, or meme in the chitchat
  15. Member talks about illness/surgery
  16. Member wants to give a Kudos
  17. Needs ID cards
  18. Found answer in a DLP
  19. Used the BSC Website to help a member
  20. Join an ERG Group
  21. Online Portal Help
  22. Member mentions their grandchildren
  23. Termination
  24. Offer Post Call Survey
  25. Use DOFR
  26. Help member with Urgent care or ER information
  27. Help member with FAD
  28. Exempt Grievance