Join anERGGroupOfferPost CallSurveyHelpmemberwith FADHelpmember withUrgent careor ERinformationPlanbenefitsquestionsBillingQuestionOnlinePortalHelpMember tellsyou about arecent orupcomingtripMemberwants togive aKudosCall abouttransportation ChangePCPTerminationMembermentionstheirgrandchildrenMember talksaboutillness/surgeryNeedsIDcardsUsed theBSCWebsite tohelp amemberAuthorizationsor referralstatusSomeonecalling onbehalf ofmemberStandardGrievanceShare apicture, gif,or meme inthe chitchatAdventisthealthquestionsConfirmationof eligibilityAppealsUseDOFRFoundanswerin a DLPUsethe PHIDLPMembertalksabout theweatherExemptGrievanceJoin anERGGroupOfferPost CallSurveyHelpmemberwith FADHelpmember withUrgent careor ERinformationPlanbenefitsquestionsBillingQuestionOnlinePortalHelpMember tellsyou about arecent orupcomingtripMemberwants togive aKudosCall abouttransportation ChangePCPTerminationMembermentionstheirgrandchildrenMember talksaboutillness/surgeryNeedsIDcardsUsed theBSCWebsite tohelp amemberAuthorizationsor referralstatusSomeonecalling onbehalf ofmemberStandardGrievanceShare apicture, gif,or meme inthe chitchatAdventisthealthquestionsConfirmationof eligibilityAppealsUseDOFRFoundanswerin a DLPUsethe PHIDLPMembertalksabout theweatherExemptGrievance

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Join an ERG Group
  2. Offer Post Call Survey
  3. Help member with FAD
  4. Help member with Urgent care or ER information
  5. Plan benefits questions
  6. Billing Question
  7. Online Portal Help
  8. Member tells you about a recent or upcoming trip
  9. Member wants to give a Kudos
  10. Call about transportation
  11. Change PCP
  12. Termination
  13. Member mentions their grandchildren
  14. Member talks about illness/surgery
  15. Needs ID cards
  16. Used the BSC Website to help a member
  17. Authorizations or referral status
  18. Someone calling on behalf of member
  19. Standard Grievance
  20. Share a picture, gif, or meme in the chitchat
  21. Adventist health questions
  22. Confirmation of eligibility
  23. Appeals
  24. Use DOFR
  25. Found answer in a DLP
  26. Use the PHI DLP
  27. Member talks about the weather
  28. Exempt Grievance