Exempt Grievance Offer Post Call Survey Appeals Help member with FAD Member wants to give a Kudos Authorizations or referral status Plan benefits questions Termination Share a picture, gif, or meme in the chitchat Adventist health questions Member tells you about a recent or upcoming trip Join an ERG Group Member mentions their grandchildren Help member with Urgent care or ER information Found answer in a DLP Member talks about illness/surgery Confirmation of eligibility Billing Question Standard Grievance Used the BSC Website to help a member Call about transportation Member talks about the weather Change PCP Use DOFR Someone calling on behalf of member Online Portal Help Use the PHI DLP Needs ID cards Exempt Grievance Offer Post Call Survey Appeals Help member with FAD Member wants to give a Kudos Authorizations or referral status Plan benefits questions Termination Share a picture, gif, or meme in the chitchat Adventist health questions Member tells you about a recent or upcoming trip Join an ERG Group Member mentions their grandchildren Help member with Urgent care or ER information Found answer in a DLP Member talks about illness/surgery Confirmation of eligibility Billing Question Standard Grievance Used the BSC Website to help a member Call about transportation Member talks about the weather Change PCP Use DOFR Someone calling on behalf of member Online Portal Help Use the PHI DLP Needs ID cards
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Exempt Grievance
Offer Post Call Survey
Appeals
Help member with FAD
Member
wants to
give a
Kudos
Authorizations
or referral
status
Plan
benefits
questions
Termination
Share a picture, gif, or meme in the chitchat
Adventist
health
questions
Member tells
you about a
recent or
upcoming
trip
Join an ERG Group
Member
mentions
their
grandchildren
Help member with Urgent care or ER information
Found
answer
in a DLP
Member talks
about
illness/surgery
Confirmation
of eligibility
Billing Question
Standard Grievance
Used the BSC Website to help a member
Call about
transportation
Member
talks
about the
weather
Change PCP
Use DOFR
Someone
calling on
behalf of
member
Online
Portal
Help
Use the PHI DLP
Needs
ID
cards