Helpmember withUrgent careor ERinformationBillingQuestionJoin anERGGroupAuthorizationsor referralstatusExemptGrievanceMembertalksabout theweatherOfferPost CallSurveyMember talksaboutillness/surgeryChangePCPTerminationUsed theBSCWebsite tohelp amemberNeedsIDcardsUseDOFRConfirmationof eligibilityShare apicture, gif,or meme inthe chitchatFoundanswerin a DLPPlanbenefitsquestionsAppealsHelpmemberwith FADSomeonecalling onbehalf ofmemberStandardGrievanceAdventisthealthquestionsMemberwants togive aKudosMembermentionstheirgrandchildrenCall abouttransportation Member tellsyou about arecent orupcomingtripOnlinePortalHelpUsethe PHIDLPHelpmember withUrgent careor ERinformationBillingQuestionJoin anERGGroupAuthorizationsor referralstatusExemptGrievanceMembertalksabout theweatherOfferPost CallSurveyMember talksaboutillness/surgeryChangePCPTerminationUsed theBSCWebsite tohelp amemberNeedsIDcardsUseDOFRConfirmationof eligibilityShare apicture, gif,or meme inthe chitchatFoundanswerin a DLPPlanbenefitsquestionsAppealsHelpmemberwith FADSomeonecalling onbehalf ofmemberStandardGrievanceAdventisthealthquestionsMemberwants togive aKudosMembermentionstheirgrandchildrenCall abouttransportation Member tellsyou about arecent orupcomingtripOnlinePortalHelpUsethe PHIDLP

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help member with Urgent care or ER information
  2. Billing Question
  3. Join an ERG Group
  4. Authorizations or referral status
  5. Exempt Grievance
  6. Member talks about the weather
  7. Offer Post Call Survey
  8. Member talks about illness/surgery
  9. Change PCP
  10. Termination
  11. Used the BSC Website to help a member
  12. Needs ID cards
  13. Use DOFR
  14. Confirmation of eligibility
  15. Share a picture, gif, or meme in the chitchat
  16. Found answer in a DLP
  17. Plan benefits questions
  18. Appeals
  19. Help member with FAD
  20. Someone calling on behalf of member
  21. Standard Grievance
  22. Adventist health questions
  23. Member wants to give a Kudos
  24. Member mentions their grandchildren
  25. Call about transportation
  26. Member tells you about a recent or upcoming trip
  27. Online Portal Help
  28. Use the PHI DLP