Needs ID cards Call about transportation Join an ERG Group Use DOFR Change PCP Termination Member wants to give a Kudos Member mentions their grandchildren Share a picture, gif, or meme in the chitchat Someone calling on behalf of member Adventist health questions Online Portal Help Help member with Urgent care or ER information Standard Grievance Appeals Member tells you about a recent or upcoming trip Offer Post Call Survey Billing Question Member talks about the weather Confirmation of eligibility Plan benefits questions Use the PHI DLP Exempt Grievance Authorizations or referral status Used the BSC Website to help a member Found answer in a DLP Help member with FAD Member talks about illness/surgery Needs ID cards Call about transportation Join an ERG Group Use DOFR Change PCP Termination Member wants to give a Kudos Member mentions their grandchildren Share a picture, gif, or meme in the chitchat Someone calling on behalf of member Adventist health questions Online Portal Help Help member with Urgent care or ER information Standard Grievance Appeals Member tells you about a recent or upcoming trip Offer Post Call Survey Billing Question Member talks about the weather Confirmation of eligibility Plan benefits questions Use the PHI DLP Exempt Grievance Authorizations or referral status Used the BSC Website to help a member Found answer in a DLP Help member with FAD Member talks about illness/surgery
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Needs
ID
cards
Call about
transportation
Join an ERG Group
Use DOFR
Change PCP
Termination
Member
wants to
give a
Kudos
Member
mentions
their
grandchildren
Share a picture, gif, or meme in the chitchat
Someone
calling on
behalf of
member
Adventist
health
questions
Online
Portal
Help
Help member with Urgent care or ER information
Standard Grievance
Appeals
Member tells
you about a
recent or
upcoming
trip
Offer Post Call Survey
Billing Question
Member
talks
about the
weather
Confirmation
of eligibility
Plan
benefits
questions
Use the PHI DLP
Exempt Grievance
Authorizations
or referral
status
Used the BSC Website to help a member
Found
answer
in a DLP
Help member with FAD
Member talks
about
illness/surgery