(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Kudos from Customer
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Used chat bot to determine chat reason
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Advised of penalties for having a lapse in coverage during a cancel
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Provided screenshot/ copy and paste option when customer requests transcript
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Ask for Mileage when Vehicle use changes
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Provided coverage descriptions for customer knowledge
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Used NY State specific cancel FUS
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Offered another payment type when customer wants to avoid autopay
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Used NC State Specific cancel FUS
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Asked SONL questions
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Left note after unenrolling from EFT
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Referred to CPT after Policy review
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No chat timeouts
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Offered Named Operator
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Left a note after calling out to customer
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Deescalated an Angry Customer
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Provided online navigation
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Asked what date customers new insurance began
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Provided loyalty level information during policy review
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Asked if vehicle is owned by LLC when use is business
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Left note after policy review for CPT
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Gave phone number update script
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Provided mandatory script for taking payment (saved info only)
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