(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided online navigation
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No chat timeouts
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Advised of penalties for having a lapse in coverage during a cancel
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Used NY State specific cancel FUS
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Asked what date customers new insurance began
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Gave phone number update script
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Left note after unenrolling from EFT
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Asked for vehicle purchase date
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Deescalated an Angry Customer
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Offered another payment type when customer wants to avoid autopay
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Left a note after calling out to customer
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Kudos from Customer
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Offered Named Operator
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Provided loyalty level information during policy review
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Asked SONL questions
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Referred to CPT after Policy review
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Asked if vehicle is owned by LLC when use is business
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Provided coverage descriptions for customer knowledge
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Left note after policy review for CPT
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Ask for Mileage when Vehicle use changes
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Provided mandatory script for taking payment (saved info only)
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Used chat bot to determine chat reason
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Used NC State Specific cancel FUS
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Provided screenshot/ copy and paste option when customer requests transcript
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