(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Acknowledged customer successes
Used eye contact when addressed customer
Went out of way to be courteous
Reinforced success to your customer
Appreciate contributions from others
Greeted customer with enthusiasm
Caught you saying "please" and "thank you"
Being sensitive and understanding
Saw you empowering your customer
Really listened to that customer's needs
Understand differences with customers
Being kind, predictable and approachable
Went out of your way to help to help team member
Positive tone and body language
Did what you said you would do
You were being authentic - being yourself
Treat folks the way they want to be treated
Celebrate efforts done by customer
You were courteous above & beyond
Made me feel valued & important
Smiling on the phone with a customer
Being a team player
Being somebody who makes everybody feel like somebody
