Relationship Building / 4 Dynamic Cornerstones

Relationship Building / 4 Dynamic Cornerstones Bingo Card
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This bingo card has a free space and 24 words: Smiling on the phone with a customer, You were courteous above & beyond, Positive tone and body language, Made me feel valued & important, Greeted customer with enthusiasm, Really listened to that customer's needs, Did what you said you would do, Introduced yourself/ used customer's name, Acknowledged customer successes, Used eye contact when addressed customer, Went out of way to be courteous, Understand differences with customers, Being sensitive and understanding, Treat folks the way they want to be treated, Appreciate contributions from others, Reinforced success to your customer, Celebrate efforts done by customer, Being a team player, Being kind, predictable and approachable, Went out of your way to help to help team member, You were being authentic - being yourself, Saw you empowering your customer, Caught you saying "please" and "thank you" and Being somebody who makes everybody feel like somebody.

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