Set up an alert Contribute to the team pulse page Probe for rfd Build up the agent you're transferring to Prevent a charge off (160 days pd or more) Ask about the weekend past or present Leverage account ownership Leave 50 voicemails Set up a payoff Verify email address Negotiate for more than the oldest bucket Update customer info Thank the customer for their time Receive a positive verbatim Cure payment Create and run a contest for the day Share a best practice on the pulse page Complete a call with no dead air Hit more than 125 attempts Give benefits of the payment & next steps Set a personal goal and reach it by end of day Discuss a digital option Recap the call with the customer Value statement Set up an alert Contribute to the team pulse page Probe for rfd Build up the agent you're transferring to Prevent a charge off (160 days pd or more) Ask about the weekend past or present Leverage account ownership Leave 50 voicemails Set up a payoff Verify email address Negotiate for more than the oldest bucket Update customer info Thank the customer for their time Receive a positive verbatim Cure payment Create and run a contest for the day Share a best practice on the pulse page Complete a call with no dead air Hit more than 125 attempts Give benefits of the payment & next steps Set a personal goal and reach it by end of day Discuss a digital option Recap the call with the customer Value statement
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Set up an alert
Contribute to the team pulse page
Probe for rfd
Build up the agent you're transferring to
Prevent a charge off (160 days pd or more)
Ask about the weekend
past or present
Leverage account ownership
Leave 50 voicemails
Set up a payoff
Verify email address
Negotiate for more than the oldest bucket
Update customer info
Thank the customer for their time
Receive a positive verbatim
Cure payment
Create and run a contest for the day
Share a best practice on the pulse page
Complete a call with no dead air
Hit more than 125 attempts
Give benefits of the payment & next steps
Set a personal goal and reach it by end of day
Discuss a digital option
Recap the call with the customer
Value statement