Complete a call with no dead air Leave 50 voicemails Hit more than 125 attempts Share a best practice on the pulse page Thank the customer for their time Recap the call with the customer Give benefits of the payment & next steps Discuss a digital option Cure payment Receive a positive verbatim Value statement Negotiate for more than the oldest bucket Ask about the weekend past or present Set up an alert Leverage account ownership Prevent a charge off (160 days pd or more) Update customer info Build up the agent you're transferring to Create and run a contest for the day Probe for rfd Set a personal goal and reach it by end of day Set up a payoff Contribute to the team pulse page Verify email address Complete a call with no dead air Leave 50 voicemails Hit more than 125 attempts Share a best practice on the pulse page Thank the customer for their time Recap the call with the customer Give benefits of the payment & next steps Discuss a digital option Cure payment Receive a positive verbatim Value statement Negotiate for more than the oldest bucket Ask about the weekend past or present Set up an alert Leverage account ownership Prevent a charge off (160 days pd or more) Update customer info Build up the agent you're transferring to Create and run a contest for the day Probe for rfd Set a personal goal and reach it by end of day Set up a payoff Contribute to the team pulse page Verify email address
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Complete a call with no dead air
Leave 50 voicemails
Hit more than 125 attempts
Share a best practice on the pulse page
Thank the customer for their time
Recap the call with the customer
Give benefits of the payment & next steps
Discuss a digital option
Cure payment
Receive a positive verbatim
Value statement
Negotiate for more than the oldest bucket
Ask about the weekend
past or present
Set up an alert
Leverage account ownership
Prevent a charge off (160 days pd or more)
Update customer info
Build up the agent you're transferring to
Create and run a contest for the day
Probe for rfd
Set a personal goal and reach it by end of day
Set up a payoff
Contribute to the team pulse page
Verify email address