Build up theagent you'retransferringtoProbefor rfdHit morethan 125attemptsPrevent acharge off(160 dayspd or more)Set upan alertLeverageaccountownershipShare a bestpractice onthe pulsepageNegotiate formore thanthe oldestbucketVerifyemailaddressAsk aboutthe weekendpast orpresentContributeto theteam pulsepageLeave 50voicemailsSet apersonalgoal andreach it byend of dayUpdatecustomerinfoThank thecustomerfor theirtimeDiscussa digitaloptionGivebenefits ofthe payment& next stepsCreateand run acontest forthe dayRecap thecall withthecustomerCompletea call withno deadairReceive apositiveverbatimValuestatementSet upapayoffCurepaymentBuild up theagent you'retransferringtoProbefor rfdHit morethan 125attemptsPrevent acharge off(160 dayspd or more)Set upan alertLeverageaccountownershipShare a bestpractice onthe pulsepageNegotiate formore thanthe oldestbucketVerifyemailaddressAsk aboutthe weekendpast orpresentContributeto theteam pulsepageLeave 50voicemailsSet apersonalgoal andreach it byend of dayUpdatecustomerinfoThank thecustomerfor theirtimeDiscussa digitaloptionGivebenefits ofthe payment& next stepsCreateand run acontest forthe dayRecap thecall withthecustomerCompletea call withno deadairReceive apositiveverbatimValuestatementSet upapayoffCurepayment

Team Taylor - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Build up the agent you're transferring to
  2. Probe for rfd
  3. Hit more than 125 attempts
  4. Prevent a charge off (160 days pd or more)
  5. Set up an alert
  6. Leverage account ownership
  7. Share a best practice on the pulse page
  8. Negotiate for more than the oldest bucket
  9. Verify email address
  10. Ask about the weekend past or present
  11. Contribute to the team pulse page
  12. Leave 50 voicemails
  13. Set a personal goal and reach it by end of day
  14. Update customer info
  15. Thank the customer for their time
  16. Discuss a digital option
  17. Give benefits of the payment & next steps
  18. Create and run a contest for the day
  19. Recap the call with the customer
  20. Complete a call with no dead air
  21. Receive a positive verbatim
  22. Value statement
  23. Set up a payoff
  24. Cure payment