Completea call withno deadairLeave 50voicemailsHit morethan 125attemptsShare a bestpractice onthe pulsepageThank thecustomerfor theirtimeRecap thecall withthecustomerGivebenefits ofthe payment& next stepsDiscussa digitaloptionCurepaymentReceive apositiveverbatimValuestatementNegotiate formore thanthe oldestbucketAsk aboutthe weekendpast orpresentSet upan alertLeverageaccountownershipPrevent acharge off(160 dayspd or more)UpdatecustomerinfoBuild up theagent you'retransferringtoCreateand run acontest forthe dayProbefor rfdSet apersonalgoal andreach it byend of daySet upapayoffContributeto theteam pulsepageVerifyemailaddressCompletea call withno deadairLeave 50voicemailsHit morethan 125attemptsShare a bestpractice onthe pulsepageThank thecustomerfor theirtimeRecap thecall withthecustomerGivebenefits ofthe payment& next stepsDiscussa digitaloptionCurepaymentReceive apositiveverbatimValuestatementNegotiate formore thanthe oldestbucketAsk aboutthe weekendpast orpresentSet upan alertLeverageaccountownershipPrevent acharge off(160 dayspd or more)UpdatecustomerinfoBuild up theagent you'retransferringtoCreateand run acontest forthe dayProbefor rfdSet apersonalgoal andreach it byend of daySet upapayoffContributeto theteam pulsepageVerifyemailaddress

Team Taylor - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a call with no dead air
  2. Leave 50 voicemails
  3. Hit more than 125 attempts
  4. Share a best practice on the pulse page
  5. Thank the customer for their time
  6. Recap the call with the customer
  7. Give benefits of the payment & next steps
  8. Discuss a digital option
  9. Cure payment
  10. Receive a positive verbatim
  11. Value statement
  12. Negotiate for more than the oldest bucket
  13. Ask about the weekend past or present
  14. Set up an alert
  15. Leverage account ownership
  16. Prevent a charge off (160 days pd or more)
  17. Update customer info
  18. Build up the agent you're transferring to
  19. Create and run a contest for the day
  20. Probe for rfd
  21. Set a personal goal and reach it by end of day
  22. Set up a payoff
  23. Contribute to the team pulse page
  24. Verify email address