Share a best practice on the pulse page Set up a payoff Complete a call with no dead air Receive a positive verbatim Contribute to the team pulse page Negotiate for more than the oldest bucket Recap the call with the customer Set up an alert Discuss a digital option Thank the customer for their time Cure payment Build up the agent you're transferring to Value statement Set a personal goal and reach it by end of day Probe for rfd Update customer info Prevent a charge off (160 days pd or more) Leverage account ownership Give benefits of the payment & next steps Leave 50 voicemails Hit more than 125 attempts Create and run a contest for the day Verify email address Ask about the weekend past or present Share a best practice on the pulse page Set up a payoff Complete a call with no dead air Receive a positive verbatim Contribute to the team pulse page Negotiate for more than the oldest bucket Recap the call with the customer Set up an alert Discuss a digital option Thank the customer for their time Cure payment Build up the agent you're transferring to Value statement Set a personal goal and reach it by end of day Probe for rfd Update customer info Prevent a charge off (160 days pd or more) Leverage account ownership Give benefits of the payment & next steps Leave 50 voicemails Hit more than 125 attempts Create and run a contest for the day Verify email address Ask about the weekend past or present
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Share a best practice on the pulse page
Set up a payoff
Complete a call with no dead air
Receive a positive verbatim
Contribute to the team pulse page
Negotiate for more than the oldest bucket
Recap the call with the customer
Set up an alert
Discuss a digital option
Thank the customer for their time
Cure payment
Build up the agent you're transferring to
Value statement
Set a personal goal and reach it by end of day
Probe for rfd
Update customer info
Prevent a charge off (160 days pd or more)
Leverage account ownership
Give benefits of the payment & next steps
Leave 50 voicemails
Hit more than 125 attempts
Create and run a contest for the day
Verify email address
Ask about the weekend
past or present