This bingo card has a free space and 24 words: Create and run a contest for the day, Share a best practice on the pulse page, Leverage account ownership, Set up a payoff, Discuss a digital option, Value statement, Set up an alert, Build up the agent you're transferring to, Probe for rfd, Recap the call with the customer, Update customer info, Verify email address, Give benefits of the payment & next steps, Hit more than 125 attempts, Thank the customer for their time, Negotiate for more than the oldest bucket, Prevent a charge off (160 days pd or more), Set a personal goal and reach it by end of day, Cure payment, Contribute to the team pulse page, Complete a call with no dead air, Ask about the weekend past or present, Receive a positive verbatim and Leave 50 voicemails.
C3PO NPS | OJT Bingo | Milano Bingo | Thinking Of Our Customers | New Hire Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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