(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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mercy connect dot open.com
mfa
"I only have my phone/I dont have a personal computer"
"you are so smart"
someone trying to teams msg or email for IT help
vdi not working
"do you know why i was locked out?"
"need help with anything else?" "no i just want this fixed"
calling in for an issue caller has no idea about
scanner issue
WFH Called in using jabber and have to restart computer
new hire was given no/insufficient info
does not know how to use their cell phone
other coworkers having loud conversation in the background
why did tier 1 just spike
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
did not spell uniquely spelled name
student was not given userid / did not know to use epc.userid
eating or drinking
onboarding giving out outdated info
resconnect / mts hosting
kids hollering in background
rightfax missing
caller is taking on speaker / hard to hear
import dialog box in epic
no phone by computer
issue resolves itself / caller rsolved it
angry doctor
random background beeping
queue on fire (red and yellow)
not by the phone when call connected
mercylink inactive
computer uptime is more than a week
Cassandra actually messages the chat / complains
ge issue
needs drive mapped but does not know drive location
self submitted p1/p2
readyset
Melodi lurking in chat
having full conversation with someone else
Self submitted ticket with no information and the caller wants it escalated
does not know what idn request to submit
caller has not idea what they are doing
"Yes I am driving"
HORRENDOUS name spelling
new hire not given userid
user ends call but doesnt hang up call
coughs or sneezes or yawns into mic
heavy breathing
spells out common name
common name with really strange spelling
someone @'s p1/p1 two secs after posting in that chat
new hire given wrong information
goes straight into issue without giving name or callback
"click this button" "do i click it?" what did i just say
is or says "im computer illiterate"
wanting escalation when viable workaround is too inconvenient to them
Mymercy patient forwarded to 3399
"I got a new phone"
parent ticket created / posted
"you are the __th person ive spoken too about this"
queue spikes right when you get back from break
"i just got back from leave"
maintenance issue
vdi issues
askes a question, gets completely non related answer
"im calling for ____"
"just call 3399"
tyler complains
citrix on personal computer
called cso / manager
spam email
difficult caller / passive agressive
caller cannot describe the issue
"i called earlier"
gives name/callback too quickly
myedu call
trying to view current paystubs on mypay
does not know call back number / can i use my cell?
"ive restarted" but uptime says they didnt
"my class starts in 5mins"
fire is mentioned in the chat
printer
someone emails the MTS All directory asking for help
commercial client
resolution: submit idn request
two min call, ten min ticket
"I am calling on behalf of doctor..... who is in the other room"
free for tylet only
impatient caller
does not give full number
non mercylink calling on mercylink line (or vise versa)
