(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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random background beeping
impatient caller
"do you know why i was locked out?"
vdi not working
caller has no idea what they are doing
heavy breathing
HORRENDOUS name spelling
"I got a new phone"
eating or drinking
new hire was given no/insufficient info
free for tylet only
"im calling for ____"
caller has not idea what they are doing
self submitted p1/p2
"you are the __th person ive spoken too about this"
import dialog box in epic
resconnect / mts hosting
goes straight into issue without giving name or callback
not by the phone when call connected
vdi issues
student was not given userid / did not know to use epc.userid
parent ticket created / posted
"need help with anything else?" "no i just want this fixed"
spam email
mercylink inactive
wanting escalation when viable workaround is too inconvenient to them
user ends call but doesnt hang up call
spells out common name
"I only have my phone/I dont have a personal computer"
"ive restarted" but uptime says they didnt
two min call, ten min ticket
scanner issue
having full conversation with someone else
ge issue
mfa
calling in for an issue caller has no idea about
caller cannot describe the issue
printer
no phone by computer
does not give full number
why did tier 1 just spike
"i just got back from leave"
did not spell uniquely spelled name
called cso / manager
does not know how to use their cell phone
maintenance issue
did not know email is now nickname.last
commercial client
mercy connect dot open.com
Melodi lurking in chat
non mercylink calling on mercylink line (or vise versa)
issue resolves itself / caller rsolved it
someone @'s p1/p1 two secs after posting in that chat
readyset
Mymercy patient forwarded to 3399
askes a question, gets completely non related answer
does not know what idn request to submit
coughs or sneezes or yawns into mic
tyler complains
someone trying to teams msg or email for IT help
other coworkers having loud conversation in the background
new hire not given userid
"you are so smart"
onboarding giving out outdated info
computer uptime is more than a week
myedu call
WFH Called in using jabber and have to restart computer
"i called earlier"
resolution: submit idn request
trying to view current paystubs on mypay
caller is taking on speaker / hard to hear
"my class starts in 5mins"
new hire given wrong information
someone emails the MTS All directory asking for help
¯\_(ツ)_/¯'s in the chat
"I am calling on behalf of doctor..... who is in the other room"
"Yes I am driving"
rightfax missing
does not know call back number / can i use my cell?
difficult caller / passive agressive
needs drive mapped but does not know drive location
angry doctor
epic access
fire is mentioned in the chat
Cassandra actually messages the chat / complains
common name with really strange spelling
"just call 3399"
"click this button" "do i click it?" what did i just say
gives name/callback too quickly
kids hollering in background
queue on fire (red and yellow)
is or says "im computer illiterate"
queue spikes right when you get back from break
citrix on personal computer
Self submitted ticket with no information and the caller wants it escalated
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
