(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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fire is mentioned in the chat
calling in for an issue caller has no idea about
someone emails the MTS All directory asking for help
why did tier 1 just spike
random background beeping
caller has not idea what they are doing
issue resolves itself / caller rsolved it
gives name/callback too quickly
spells out common name
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
new hire not given userid
"Yes I am driving"
epic access
does not give full number
vdi not working
WFH Called in using jabber and have to restart computer
printer
spam email
"my class starts in 5mins"
someone trying to teams msg or email for IT help
free for tylet only
other coworkers having loud conversation in the background
HORRENDOUS name spelling
"i just got back from leave"
Self submitted ticket with no information and the caller wants it escalated
"just call 3399"
two min call, ten min ticket
myedu call
"im calling for ____"
"i called earlier"
"I am calling on behalf of doctor..... who is in the other room"
does not know how to use their cell phone
mercy connect dot open.com
computer uptime is more than a week
import dialog box in epic
"ive restarted" but uptime says they didnt
eating or drinking
mercylink inactive
caller cannot describe the issue
called cso / manager
Mymercy patient forwarded to 3399
Cassandra actually messages the chat / complains
resolution: submit idn request
difficult caller / passive agressive
new hire was given no/insufficient info
vdi issues
did not spell uniquely spelled name
"do you know why i was locked out?"
askes a question, gets completely non related answer
kids hollering in background
rightfax missing
resconnect / mts hosting
is or says "im computer illiterate"
trying to view current paystubs on mypay
"you are so smart"
tyler complains
self submitted p1/p2
"you are the __th person ive spoken too about this"
queue on fire (red and yellow)
non mercylink calling on mercylink line (or vise versa)
did not know email is now nickname.last
onboarding giving out outdated info
does not know what idn request to submit
impatient caller
mfa
"I only have my phone/I dont have a personal computer"
common name with really strange spelling
needs drive mapped but does not know drive location
commercial client
"need help with anything else?" "no i just want this fixed"
scanner issue
coughs or sneezes or yawns into mic
wanting escalation when viable workaround is too inconvenient to them
citrix on personal computer
maintenance issue
not by the phone when call connected
does not know call back number / can i use my cell?
having full conversation with someone else
parent ticket created / posted
new hire given wrong information
¯\_(ツ)_/¯'s in the chat
caller is taking on speaker / hard to hear
user ends call but doesnt hang up call
readyset
heavy breathing
no phone by computer
goes straight into issue without giving name or callback
queue spikes right when you get back from break
ge issue
"click this button" "do i click it?" what did i just say
someone @'s p1/p1 two secs after posting in that chat
Melodi lurking in chat
angry doctor
student was not given userid / did not know to use epc.userid
