(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Mymercy patient forwarded to 3399
caller is taking on speaker / hard to hear
calling in for an issue caller has no idea about
rightfax missing
eating or drinking
random background beeping
self submitted p1/p2
caller has no idea what they are doing
readyset
goes straight into issue without giving name or callback
gives name/callback too quickly
onboarding giving out outdated info
not by the phone when call connected
"i called earlier"
scanner issue
angry doctor
"I got a new phone"
impatient caller
coughs or sneezes or yawns into mic
maintenance issue
student was not given userid / did not know to use epc.userid
wanting escalation when viable workaround is too inconvenient to them
import dialog box in epic
does not know how to use their cell phone
computer uptime is more than a week
common name with really strange spelling
two min call, ten min ticket
caller cannot describe the issue
vdi issues
ge issue
did not spell uniquely spelled name
having full conversation with someone else
commercial client
"I only have my phone/I dont have a personal computer"
new hire not given userid
"I am calling on behalf of doctor..... who is in the other room"
does not give full number
printer
"you are the __th person ive spoken too about this"
myedu call
mercylink inactive
does not know call back number / can i use my cell?
new hire was given no/insufficient info
user ends call but doesnt hang up call
citrix on personal computer
difficult caller / passive agressive
Melodi lurking in chat
is or says "im computer illiterate"
kids hollering in background
someone @'s p1/p1 two secs after posting in that chat
resconnect / mts hosting
mfa
Cassandra actually messages the chat / complains
"do you know why i was locked out?"
fire is mentioned in the chat
tyler complains
askes a question, gets completely non related answer
Self submitted ticket with no information and the caller wants it escalated
resolution: submit idn request
queue spikes right when you get back from break
spam email
"ive restarted" but uptime says they didnt
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
someone emails the MTS All directory asking for help
free for tylet only
parent ticket created / posted
"just call 3399"
"need help with anything else?" "no i just want this fixed"
"you are so smart"
other coworkers having loud conversation in the background
called cso / manager
"my class starts in 5mins"
mercy connect dot open.com
vdi not working
why did tier 1 just spike
no phone by computer
queue on fire (red and yellow)
new hire given wrong information
WFH Called in using jabber and have to restart computer
¯\_(ツ)_/¯'s in the chat
epic access
trying to view current paystubs on mypay
spells out common name
needs drive mapped but does not know drive location
"im calling for ____"
does not know what idn request to submit
caller has not idea what they are doing
issue resolves itself / caller rsolved it
someone trying to teams msg or email for IT help
"i just got back from leave"
heavy breathing
HORRENDOUS name spelling
did not know email is now nickname.last
"click this button" "do i click it?" what did i just say
non mercylink calling on mercylink line (or vise versa)
