(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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caller has no idea what they are doing
random background beeping
"just call 3399"
caller cannot describe the issue
self submitted p1/p2
"my class starts in 5mins"
tyler complains
scanner issue
mercylink inactive
goes straight into issue without giving name or callback
two min call, ten min ticket
heavy breathing
common name with really strange spelling
commercial client
¯\_(ツ)_/¯'s in the chat
ge issue
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
"Yes I am driving"
"ive restarted" but uptime says they didnt
Mymercy patient forwarded to 3399
import dialog box in epic
eating or drinking
does not know how to use their cell phone
"you are so smart"
myedu call
mercy connect dot open.com
"click this button" "do i click it?" what did i just say
"i just got back from leave"
caller is taking on speaker / hard to hear
kids hollering in background
"im calling for ____"
someone trying to teams msg or email for IT help
"I got a new phone"
"you are the __th person ive spoken too about this"
spells out common name
computer uptime is more than a week
gives name/callback too quickly
trying to view current paystubs on mypay
angry doctor
readyset
did not spell uniquely spelled name
calling in for an issue caller has no idea about
WFH Called in using jabber and have to restart computer
"I only have my phone/I dont have a personal computer"
Self submitted ticket with no information and the caller wants it escalated
wanting escalation when viable workaround is too inconvenient to them
does not give full number
does not know what idn request to submit
someone @'s p1/p1 two secs after posting in that chat
vdi issues
askes a question, gets completely non related answer
rightfax missing
queue spikes right when you get back from break
free for tylet only
HORRENDOUS name spelling
impatient caller
needs drive mapped but does not know drive location
parent ticket created / posted
"I am calling on behalf of doctor..... who is in the other room"
epic access
maintenance issue
caller has not idea what they are doing
resolution: submit idn request
new hire was given no/insufficient info
does not know call back number / can i use my cell?
fire is mentioned in the chat
"i called earlier"
"do you know why i was locked out?"
new hire not given userid
did not know email is now nickname.last
printer
onboarding giving out outdated info
no phone by computer
having full conversation with someone else
citrix on personal computer
why did tier 1 just spike
called cso / manager
difficult caller / passive agressive
is or says "im computer illiterate"
issue resolves itself / caller rsolved it
student was not given userid / did not know to use epc.userid
not by the phone when call connected
mfa
Melodi lurking in chat
Cassandra actually messages the chat / complains
resconnect / mts hosting
non mercylink calling on mercylink line (or vise versa)
"need help with anything else?" "no i just want this fixed"
queue on fire (red and yellow)
user ends call but doesnt hang up call
spam email
other coworkers having loud conversation in the background
someone emails the MTS All directory asking for help
