(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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someone @'s p1/p1 two secs after posting in that chat
two min call, ten min ticket
caller has no idea what they are doing
queue on fire (red and yellow)
Cassandra actually messages the chat / complains
eating or drinking
mfa
"i just got back from leave"
gives name/callback too quickly
"im calling for ____"
does not know call back number / can i use my cell?
"I am calling on behalf of doctor..... who is in the other room"
no phone by computer
someone emails the MTS All directory asking for help
myedu call
caller has not idea what they are doing
random background beeping
"you are so smart"
having full conversation with someone else
someone trying to teams msg or email for IT help
difficult caller / passive agressive
does not know what idn request to submit
"I only have my phone/I dont have a personal computer"
self submitted p1/p2
non mercylink calling on mercylink line (or vise versa)
maintenance issue
common name with really strange spelling
"do you know why i was locked out?"
issue resolves itself / caller rsolved it
Self submitted ticket with no information and the caller wants it escalated
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
askes a question, gets completely non related answer
resolution: submit idn request
trying to view current paystubs on mypay
resconnect / mts hosting
queue spikes right when you get back from break
"i called earlier"
not by the phone when call connected
did not spell uniquely spelled name
mercylink inactive
rightfax missing
caller cannot describe the issue
new hire given wrong information
Melodi lurking in chat
calling in for an issue caller has no idea about
¯\_(ツ)_/¯'s in the chat
wanting escalation when viable workaround is too inconvenient to them
"you are the __th person ive spoken too about this"
ge issue
new hire not given userid
does not give full number
parent ticket created / posted
did not know email is now nickname.last
vdi not working
"Yes I am driving"
citrix on personal computer
user ends call but doesnt hang up call
called cso / manager
"my class starts in 5mins"
impatient caller
heavy breathing
fire is mentioned in the chat
Mymercy patient forwarded to 3399
"just call 3399"
needs drive mapped but does not know drive location
WFH Called in using jabber and have to restart computer
epic access
"need help with anything else?" "no i just want this fixed"
scanner issue
spam email
goes straight into issue without giving name or callback
mercy connect dot open.com
HORRENDOUS name spelling
free for tylet only
other coworkers having loud conversation in the background
readyset
"I got a new phone"
kids hollering in background
tyler complains
printer
vdi issues
student was not given userid / did not know to use epc.userid
why did tier 1 just spike
spells out common name
onboarding giving out outdated info
does not know how to use their cell phone
new hire was given no/insufficient info
is or says "im computer illiterate"
"click this button" "do i click it?" what did i just say
