(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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WFH Called in using jabber and have to restart computer
eating or drinking
epic access
user ends call but doesnt hang up call
is or says "im computer illiterate"
kids hollering in background
issue resolves itself / caller rsolved it
did not spell uniquely spelled name
readyset
"i called earlier"
goes straight into issue without giving name or callback
"Yes I am driving"
someone @'s p1/p1 two secs after posting in that chat
non mercylink calling on mercylink line (or vise versa)
tyler complains
difficult caller / passive agressive
vdi not working
"my class starts in 5mins"
caller has not idea what they are doing
student was not given userid / did not know to use epc.userid
resconnect / mts hosting
"click this button" "do i click it?" what did i just say
Self submitted ticket with no information and the caller wants it escalated
citrix on personal computer
computer uptime is more than a week
"just call 3399"
"i just got back from leave"
"ive restarted" but uptime says they didnt
printer
called cso / manager
import dialog box in epic
self submitted p1/p2
onboarding giving out outdated info
caller cannot describe the issue
"im calling for ____"
Mymercy patient forwarded to 3399
does not give full number
heavy breathing
rightfax missing
myedu call
HORRENDOUS name spelling
why did tier 1 just spike
"need help with anything else?" "no i just want this fixed"
scanner issue
having full conversation with someone else
impatient caller
calling in for an issue caller has no idea about
commercial client
"I am calling on behalf of doctor..... who is in the other room"
parent ticket created / posted
¯\_(ツ)_/¯'s in the chat
queue on fire (red and yellow)
askes a question, gets completely non related answer
coughs or sneezes or yawns into mic
maintenance issue
fire is mentioned in the chat
two min call, ten min ticket
ge issue
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
angry doctor
random background beeping
new hire was given no/insufficient info
new hire not given userid
new hire given wrong information
does not know what idn request to submit
mercylink inactive
spells out common name
common name with really strange spelling
no phone by computer
free for tylet only
gives name/callback too quickly
spam email
"I only have my phone/I dont have a personal computer"
"you are so smart"
does not know call back number / can i use my cell?
"do you know why i was locked out?"
did not know email is now nickname.last
"I got a new phone"
not by the phone when call connected
vdi issues
mfa
Cassandra actually messages the chat / complains
someone emails the MTS All directory asking for help
other coworkers having loud conversation in the background
needs drive mapped but does not know drive location
Melodi lurking in chat
resolution: submit idn request
trying to view current paystubs on mypay
wanting escalation when viable workaround is too inconvenient to them
caller has no idea what they are doing
mercy connect dot open.com
"you are the __th person ive spoken too about this"
