(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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new hire given wrong information
random background beeping
is or says "im computer illiterate"
ge issue
"click this button" "do i click it?" what did i just say
someone @'s p1/p1 two secs after posting in that chat
"i called earlier"
does not know call back number / can i use my cell?
issue resolves itself / caller rsolved it
does not know what idn request to submit
"I got a new phone"
"you are so smart"
HORRENDOUS name spelling
someone emails the MTS All directory asking for help
mercylink inactive
epic access
queue on fire (red and yellow)
resconnect / mts hosting
"i just got back from leave"
new hire not given userid
free for tylet only
"Yes I am driving"
did not know email is now nickname.last
mercy connect dot open.com
import dialog box in epic
commercial client
¯\_(ツ)_/¯'s in the chat
difficult caller / passive agressive
two min call, ten min ticket
spells out common name
citrix on personal computer
caller has no idea what they are doing
student was not given userid / did not know to use epc.userid
caller is taking on speaker / hard to hear
"im calling for ____"
queue spikes right when you get back from break
"do you know why i was locked out?"
does not know how to use their cell phone
"need help with anything else?" "no i just want this fixed"
vdi issues
vdi not working
self submitted p1/p2
kids hollering in background
rightfax missing
caller cannot describe the issue
calling in for an issue caller has no idea about
Cassandra actually messages the chat / complains
WFH Called in using jabber and have to restart computer
fire is mentioned in the chat
Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
gives name/callback too quickly
"you are the __th person ive spoken too about this"
did not spell uniquely spelled name
askes a question, gets completely non related answer
scanner issue
mfa
eating or drinking
maintenance issue
trying to view current paystubs on mypay
printer
wanting escalation when viable workaround is too inconvenient to them
non mercylink calling on mercylink line (or vise versa)
someone trying to teams msg or email for IT help
goes straight into issue without giving name or callback
Mymercy patient forwarded to 3399
onboarding giving out outdated info
not by the phone when call connected
"I am calling on behalf of doctor..... who is in the other room"
common name with really strange spelling
having full conversation with someone else
parent ticket created / posted
Self submitted ticket with no information and the caller wants it escalated
needs drive mapped but does not know drive location
"my class starts in 5mins"
"I only have my phone/I dont have a personal computer"
spam email
other coworkers having loud conversation in the background
