(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used the “manager is in a meeting” excuse.
System is down.
Cx calling about a sale from another store/online.
There’s a cash payment that needs change for $100.
RSA is requesting a sooner delivery/PO.
Cx wants to pick a time frame for delivery/tech.
“Where’s the cash key?”
“I want to speak to your store manager” -cx
Cx is threatening to leave furniture in front of the store.
“I don’t want it fixed I want a new one” -cx
ASK SIERRA
Random Yohanna noise.
“Can I pick it up at the store?” -cx
Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
There’s a Ping/Faiza/ Sally/Manny sale after closing.
“Can you check if a payment went through?” -RSA
Cx is asking for information from a sale from 6+ years ago.
Customer gets hysterical.
DS/CPS ignorance.
RSA is missing manager/cx signature on sale.
“Where is your bathroom?” -cx
Customer care is useless.
Cx didn’t pay within financing term and is now upset about interest.
