Cx isthreatening toleave furniturein front of thestore.There’s acash paymentthat needschange for$100.Cx wants topick a timeframe fordelivery/tech.“I don’t wantit fixed Iwant a newone” -cxDS/CPSignorance.“I want tospeak toyour storemanager” -cxASKSIERRARandomYohannanoise.Customergetshysterical.Used the“manager isin a meeting”excuse.Cx didn’t paywithin financingterm and is nowupset aboutinterest.RSA isrequesting asoonerdelivery/PO.“Can youcheck if apayment wentthrough?” -RSACustomercare isuseless.Cx doesn’t notwant to wait/is impatient/ “INEED ITNOW”.There’s aPing/Faiza/Sally/Mannysale afterclosing.“Can I pickit up at thestore?” -cxSystemisdown.“Where isyourbathroom?”-cxCx callingabout a salefrom anotherstore/online.Cx is askingfor informationfrom a salefrom 6+ yearsago.“I wannacancel”-cx“Where’sthe cashkey?”RSA ismissingmanager/cxsignature onsale.Cx isthreatening toleave furniturein front of thestore.There’s acash paymentthat needschange for$100.Cx wants topick a timeframe fordelivery/tech.“I don’t wantit fixed Iwant a newone” -cxDS/CPSignorance.“I want tospeak toyour storemanager” -cxASKSIERRARandomYohannanoise.Customergetshysterical.Used the“manager isin a meeting”excuse.Cx didn’t paywithin financingterm and is nowupset aboutinterest.RSA isrequesting asoonerdelivery/PO.“Can youcheck if apayment wentthrough?” -RSACustomercare isuseless.Cx doesn’t notwant to wait/is impatient/ “INEED ITNOW”.There’s aPing/Faiza/Sally/Mannysale afterclosing.“Can I pickit up at thestore?” -cxSystemisdown.“Where isyourbathroom?”-cxCx callingabout a salefrom anotherstore/online.Cx is askingfor informationfrom a salefrom 6+ yearsago.“I wannacancel”-cx“Where’sthe cashkey?”RSA ismissingmanager/cxsignature onsale.

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cx is threatening to leave furniture in front of the store.
  2. There’s a cash payment that needs change for $100.
  3. Cx wants to pick a time frame for delivery/tech.
  4. “I don’t want it fixed I want a new one” -cx
  5. DS/CPS ignorance.
  6. “I want to speak to your store manager” -cx
  7. ASK SIERRA
  8. Random Yohanna noise.
  9. Customer gets hysterical.
  10. Used the “manager is in a meeting” excuse.
  11. Cx didn’t pay within financing term and is now upset about interest.
  12. RSA is requesting a sooner delivery/PO.
  13. “Can you check if a payment went through?” -RSA
  14. Customer care is useless.
  15. Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
  16. There’s a Ping/Faiza/ Sally/Manny sale after closing.
  17. “Can I pick it up at the store?” -cx
  18. System is down.
  19. “Where is your bathroom?” -cx
  20. Cx calling about a sale from another store/online.
  21. Cx is asking for information from a sale from 6+ years ago.
  22. “I wanna cancel” -cx
  23. “Where’s the cash key?”
  24. RSA is missing manager/cx signature on sale.