(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Where’s the cash key?”
Customer gets hysterical.
ASK SIERRA
Cx is threatening to leave furniture in front of the store.
There’s a Ping/Faiza/ Sally/Manny sale after closing.
RSA is missing manager/cx signature on sale.
DS/CPS ignorance.
Random Yohanna noise.
“I want to speak to your store manager” -cx
Used the “manager is in a meeting” excuse.
Cx didn’t pay within financing term and is now upset about interest.
System is down.
“Can you check if a payment went through?” -RSA
Cx is asking for information from a sale from 6+ years ago.
Cx wants to pick a time frame for delivery/tech.
“I wanna cancel”
-cx
Cx calling about a sale from another store/online.
There’s a cash payment that needs change for $100.
Customer care is useless.
RSA is requesting a sooner delivery/PO.
“I don’t want it fixed I want a new one” -cx
“Can I pick it up at the store?” -cx
“Where is your bathroom?” -cx
Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.