(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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ASK SIERRA
“Can you check if a payment went through?” -RSA
Cx wants to pick a time frame for delivery/tech.
Cx didn’t pay within financing term and is now upset about interest.
“Where’s the cash key?”
“Can I pick it up at the store?” -cx
RSA is missing manager/cx signature on sale.
“I wanna cancel”
-cx
System is down.
Cx is threatening to leave furniture in front of the store.
Cx is asking for information from a sale from 6+ years ago.
Used the “manager is in a meeting” excuse.
Customer care is useless.
Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
“I want to speak to your store manager” -cx
“Where is your bathroom?” -cx
“I don’t want it fixed I want a new one” -cx
Random Yohanna noise.
DS/CPS ignorance.
Customer gets hysterical.
There’s a cash payment that needs change for $100.
RSA is requesting a sooner delivery/PO.
Cx calling about a sale from another store/online.
There’s a Ping/Faiza/ Sally/Manny sale after closing.
