“Can I pickit up at thestore?” -cxRandomYohannanoise.Cx callingabout a salefrom anotherstore/online.Used the“manager isin a meeting”excuse.DS/CPSignorance.Customercare isuseless.RSA isrequesting asoonerdelivery/PO.There’s acash paymentthat needschange for$100.Customergetshysterical.Cx doesn’t notwant to wait/is impatient/ “INEED ITNOW”.Cx is askingfor informationfrom a salefrom 6+ yearsago.RSA ismissingmanager/cxsignature onsale.ASKSIERRASystemisdown.Cx didn’t paywithin financingterm and is nowupset aboutinterest.“I don’t wantit fixed Iwant a newone” -cx“Where’sthe cashkey?”“I want tospeak toyour storemanager” -cx“I wannacancel”-cxCx isthreatening toleave furniturein front of thestore.“Where isyourbathroom?”-cxCx wants topick a timeframe fordelivery/tech.“Can youcheck if apayment wentthrough?” -RSAThere’s aPing/Faiza/Sally/Mannysale afterclosing.“Can I pickit up at thestore?” -cxRandomYohannanoise.Cx callingabout a salefrom anotherstore/online.Used the“manager isin a meeting”excuse.DS/CPSignorance.Customercare isuseless.RSA isrequesting asoonerdelivery/PO.There’s acash paymentthat needschange for$100.Customergetshysterical.Cx doesn’t notwant to wait/is impatient/ “INEED ITNOW”.Cx is askingfor informationfrom a salefrom 6+ yearsago.RSA ismissingmanager/cxsignature onsale.ASKSIERRASystemisdown.Cx didn’t paywithin financingterm and is nowupset aboutinterest.“I don’t wantit fixed Iwant a newone” -cx“Where’sthe cashkey?”“I want tospeak toyour storemanager” -cx“I wannacancel”-cxCx isthreatening toleave furniturein front of thestore.“Where isyourbathroom?”-cxCx wants topick a timeframe fordelivery/tech.“Can youcheck if apayment wentthrough?” -RSAThere’s aPing/Faiza/Sally/Mannysale afterclosing.

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Can I pick it up at the store?” -cx
  2. Random Yohanna noise.
  3. Cx calling about a sale from another store/online.
  4. Used the “manager is in a meeting” excuse.
  5. DS/CPS ignorance.
  6. Customer care is useless.
  7. RSA is requesting a sooner delivery/PO.
  8. There’s a cash payment that needs change for $100.
  9. Customer gets hysterical.
  10. Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
  11. Cx is asking for information from a sale from 6+ years ago.
  12. RSA is missing manager/cx signature on sale.
  13. ASK SIERRA
  14. System is down.
  15. Cx didn’t pay within financing term and is now upset about interest.
  16. “I don’t want it fixed I want a new one” -cx
  17. “Where’s the cash key?”
  18. “I want to speak to your store manager” -cx
  19. “I wanna cancel” -cx
  20. Cx is threatening to leave furniture in front of the store.
  21. “Where is your bathroom?” -cx
  22. Cx wants to pick a time frame for delivery/tech.
  23. “Can you check if a payment went through?” -RSA
  24. There’s a Ping/Faiza/ Sally/Manny sale after closing.