(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Cx didn’t pay within financing term and is now upset about interest.
RSA is missing manager/cx signature on sale.
“Where is your bathroom?” -cx
“Where’s the cash key?”
Customer care is useless.
“I wanna cancel”
-cx
Customer gets hysterical.
Cx wants to pick a time frame for delivery/tech.
System is down.
“Can I pick it up at the store?” -cx
Used the “manager is in a meeting” excuse.
“I want to speak to your store manager” -cx
DS/CPS ignorance.
“Can you check if a payment went through?” -RSA
Cx is threatening to leave furniture in front of the store.
RSA is requesting a sooner delivery/PO.
Cx calling about a sale from another store/online.
There’s a cash payment that needs change for $100.
Cx is asking for information from a sale from 6+ years ago.
ASK SIERRA
“I don’t want it fixed I want a new one” -cx
Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
Random Yohanna noise.
There’s a Ping/Faiza/ Sally/Manny sale after closing.
