(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Can you check if a payment went through?” -RSA
ASK SIERRA
Cx didn’t pay within financing term and is now upset about interest.
There’s a cash payment that needs change for $100.
RSA is requesting a sooner delivery/PO.
“I want to speak to your store manager” -cx
“Where is your bathroom?” -cx
DS/CPS ignorance.
RSA is missing manager/cx signature on sale.
“Where’s the cash key?”
“I don’t want it fixed I want a new one” -cx
“I wanna cancel”
-cx
Random Yohanna noise.
Cx is threatening to leave furniture in front of the store.
Used the “manager is in a meeting” excuse.
Cx calling about a sale from another store/online.
There’s a Ping/Faiza/ Sally/Manny sale after closing.
Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
System is down.
Customer gets hysterical.
Customer care is useless.
Cx wants to pick a time frame for delivery/tech.
Cx is asking for information from a sale from 6+ years ago.
