(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Cx wants to pick a time frame for delivery/tech.
Used the “manager is in a meeting” excuse.
“Can you check if a payment went through?” -RSA
“Can I pick it up at the store?” -cx
“I wanna cancel”
-cx
System is down.
Cx is asking for information from a sale from 6+ years ago.
There’s a Ping/Faiza/ Sally/Manny sale after closing.
RSA is missing manager/cx signature on sale.
“Where is your bathroom?” -cx
Customer care is useless.
There’s a cash payment that needs change for $100.
Cx is threatening to leave furniture in front of the store.
Random Yohanna noise.
ASK SIERRA
Cx didn’t pay within financing term and is now upset about interest.
“Where’s the cash key?”
Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
Customer gets hysterical.
“I don’t want it fixed I want a new one” -cx
DS/CPS ignorance.
“I want to speak to your store manager” -cx
RSA is requesting a sooner delivery/PO.
Cx calling about a sale from another store/online.
