(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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RSA is missing manager/cx signature on sale.
There’s a Ping/Faiza/ Sally/Manny sale after closing.
System is down.
“I wanna cancel”
-cx
Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
“Can I pick it up at the store?” -cx
Cx is threatening to leave furniture in front of the store.
“Can you check if a payment went through?” -RSA
Cx wants to pick a time frame for delivery/tech.
ASK SIERRA
There’s a cash payment that needs change for $100.
“Where is your bathroom?” -cx
Random Yohanna noise.
Customer care is useless.
“Where’s the cash key?”
RSA is requesting a sooner delivery/PO.
Customer gets hysterical.
“I want to speak to your store manager” -cx
Cx is asking for information from a sale from 6+ years ago.
Cx didn’t pay within financing term and is now upset about interest.
Used the “manager is in a meeting” excuse.
Cx calling about a sale from another store/online.
