(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
Cx is asking for information from a sale from 6+ years ago.
Random Yohanna noise.
RSA is missing manager/cx signature on sale.
“I wanna cancel”
-cx
“Can I pick it up at the store?” -cx
Customer gets hysterical.
ASK SIERRA
Cx is threatening to leave furniture in front of the store.
“Where’s the cash key?”
“I want to speak to your store manager” -cx
Cx wants to pick a time frame for delivery/tech.
“Where is your bathroom?” -cx
“I don’t want it fixed I want a new one” -cx
There’s a cash payment that needs change for $100.
System is down.
There’s a Ping/Faiza/ Sally/Manny sale after closing.
Cx didn’t pay within financing term and is now upset about interest.
Customer care is useless.
DS/CPS ignorance.
RSA is requesting a sooner delivery/PO.
Used the “manager is in a meeting” excuse.
“Can you check if a payment went through?” -RSA
Cx calling about a sale from another store/online.