(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
“Can I pick it up at the store?” -cx
Random Yohanna noise.
Cx calling about a sale from another store/online.
Used the “manager is in a meeting” excuse.
DS/CPS ignorance.
Customer care is useless.
RSA is requesting a sooner delivery/PO.
There’s a cash payment that needs change for $100.
Customer gets hysterical.
Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
Cx is asking for information from a sale from 6+ years ago.
RSA is missing manager/cx signature on sale.
ASK SIERRA
System is down.
Cx didn’t pay within financing term and is now upset about interest.
“I don’t want it fixed I want a new one” -cx
“Where’s the cash key?”
“I want to speak to your store manager” -cx
“I wanna cancel”
-cx
Cx is threatening to leave furniture in front of the store.
“Where is your bathroom?” -cx
Cx wants to pick a time frame for delivery/tech.
“Can you check if a payment went through?” -RSA
There’s a Ping/Faiza/ Sally/Manny sale after closing.