There’s aPing/Faiza/Sally/Mannysale afterclosing.RandomYohannanoise.“I wannacancel”-cx“Can youcheck if apayment wentthrough?” -RSA“Where’sthe cashkey?”RSA ismissingmanager/cxsignature onsale.DS/CPSignorance.RSA isrequesting asoonerdelivery/PO.Cx callingabout a salefrom anotherstore/online.“I want tospeak toyour storemanager” -cx“Where isyourbathroom?”-cxCustomergetshysterical.Cx isthreatening toleave furniturein front of thestore.Cx is askingfor informationfrom a salefrom 6+ yearsago.ASKSIERRACustomercare isuseless.Used the“manager isin a meeting”excuse.Cx doesn’t notwant to wait/is impatient/ “INEED ITNOW”.Cx didn’t paywithin financingterm and is nowupset aboutinterest.“Can I pickit up at thestore?” -cxThere’s acash paymentthat needschange for$100.Cx wants topick a timeframe fordelivery/tech.“I don’t wantit fixed Iwant a newone” -cxSystemisdown.There’s aPing/Faiza/Sally/Mannysale afterclosing.RandomYohannanoise.“I wannacancel”-cx“Can youcheck if apayment wentthrough?” -RSA“Where’sthe cashkey?”RSA ismissingmanager/cxsignature onsale.DS/CPSignorance.RSA isrequesting asoonerdelivery/PO.Cx callingabout a salefrom anotherstore/online.“I want tospeak toyour storemanager” -cx“Where isyourbathroom?”-cxCustomergetshysterical.Cx isthreatening toleave furniturein front of thestore.Cx is askingfor informationfrom a salefrom 6+ yearsago.ASKSIERRACustomercare isuseless.Used the“manager isin a meeting”excuse.Cx doesn’t notwant to wait/is impatient/ “INEED ITNOW”.Cx didn’t paywithin financingterm and is nowupset aboutinterest.“Can I pickit up at thestore?” -cxThere’s acash paymentthat needschange for$100.Cx wants topick a timeframe fordelivery/tech.“I don’t wantit fixed Iwant a newone” -cxSystemisdown.

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. There’s a Ping/Faiza/ Sally/Manny sale after closing.
  2. Random Yohanna noise.
  3. “I wanna cancel” -cx
  4. “Can you check if a payment went through?” -RSA
  5. “Where’s the cash key?”
  6. RSA is missing manager/cx signature on sale.
  7. DS/CPS ignorance.
  8. RSA is requesting a sooner delivery/PO.
  9. Cx calling about a sale from another store/online.
  10. “I want to speak to your store manager” -cx
  11. “Where is your bathroom?” -cx
  12. Customer gets hysterical.
  13. Cx is threatening to leave furniture in front of the store.
  14. Cx is asking for information from a sale from 6+ years ago.
  15. ASK SIERRA
  16. Customer care is useless.
  17. Used the “manager is in a meeting” excuse.
  18. Cx doesn’t not want to wait/ is impatient/ “I NEED IT NOW”.
  19. Cx didn’t pay within financing term and is now upset about interest.
  20. “Can I pick it up at the store?” -cx
  21. There’s a cash payment that needs change for $100.
  22. Cx wants to pick a time frame for delivery/tech.
  23. “I don’t want it fixed I want a new one” -cx
  24. System is down.