(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Collaborated with an internal partner to solve a client's problem
Personalized a mass email to a specific cusromer
Analyzed data to look for customer patterns
Worked through issues that were caused by a third party vendor but affected your client
Acted on negative customer feedback
Heard the words "that's not currently on our roadmap."
Saved an at-risk client
Reset expectations because the client was given incorrect information
Renewed a contract
Upsold a product or feature to an existing customer
Trained a customer on a new system
Successfully sold a customer on new (higher) pricing
Led a quarterly business review
Escalated a service issue with an internal partner
Delivered bad news to a customer
Overcame an objection
Lost a customer to a competitor
Managed a project
Diffused a difficult situation
Led a client check-in call
Had to reintroduce the entire value prop to a new stakeholder
Proactively informed a customer about an upcoming feature release
