(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Completed a write-off
Received an app from a renter
Made a payment arrangement (formal or informal)
Took the first phone call of the day
Found and resolved a truncation issue
Fellow UB Clerk shares a funny / interesting story
Auto-payment pulled when it shouldn't have
You had to look up how to spell a word (We've all been there ;)
Received one of your no apps
Resident requests a leak credit
Resident requests a fee waiver
Took a call regarding budget billing
You learned something new (work related lol)
Mailed or emailed a formal letter
(No App, Collections, etc.)
Someone left you a voicemail
Spoke w/ a resident regarding their usage
Took a call 30 minutes or less before close
Went over payment history w/ a resident
Found a misapplied payment
Helped a customer through a Paymentus issue
Had a pleasant conversation with a resident. (More than just the norm!)
