(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Found a misapplied payment
Mailed or emailed a formal letter
(No App, Collections, etc.)
You had to look up how to spell a word (We've all been there ;)
Found and resolved a truncation issue
You learned something new (work related lol)
Had a pleasant conversation with a resident. (More than just the norm!)
Took a call 30 minutes or less before close
Resident requests a fee waiver
Resident requests a leak credit
Helped a customer through a Paymentus issue
Completed a write-off
Spoke w/ a resident regarding their usage
Resident gave you attitude
Went over payment history w/ a resident
Took the first phone call of the day
Received an app from a renter
Received one of your no apps
Made a payment arrangement (formal or informal)
Fellow UB Clerk shares a funny / interesting story
