(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took a call regarding budget billing
Found a misapplied payment
Took a call 30 minutes or less before close
Auto-payment pulled when it shouldn't have
Took the first phone call of the day
Spoke w/ a resident regarding their usage
Resident gave you attitude
Helped a customer through a Paymentus issue
Received one of your no apps
Went over payment history w/ a resident
Resident requests a fee waiver
Completed a write-off
Someone left you a voicemail
You learned something new (work related lol)
Resident requests a leak credit
Fellow UB Clerk shares a funny / interesting story
You process a "prior bill" move-in
Had a pleasant conversation with a resident. (More than just the norm!)
Made a payment arrangement (formal or informal)
Found and resolved a truncation issue
Mailed or emailed a formal letter
(No App, Collections, etc.)
Received an app from a renter
You had to look up how to spell a word (We've all been there ;)