Fellow UBClerk sharesa funny /interestingstoryYou learnedsomethingnew (workrelated lol)Took thefirstphone callof the dayAuto-paymentpulled whenit shouldn'thaveCompleteda write-offYouprocess a"prior bill"move-inSpoke w/ aresidentregardingtheir usageMailed oremailed aformal letter(No App,Collections,etc.)You had tolook up how tospell a word(We've allbeen there ;)Receivedone ofyour noappsHelped acustomerthrough aPaymentusissueMade apaymentarrangement(formal orinformal)Went overpaymenthistory w/a residentTook a callregardingbudgetbillingFound andresolved atruncationissueResidentgave youattitudeSomeoneleft you avoicemailReceivedan appfrom arenterTook a call30 minutesor lessbefore closeResidentrequestsa leakcreditResidentrequestsa feewaiverFound amisappliedpaymentHad a pleasantconversationwith a resident.(More than justthe norm!)Fellow UBClerk sharesa funny /interestingstoryYou learnedsomethingnew (workrelated lol)Took thefirstphone callof the dayAuto-paymentpulled whenit shouldn'thaveCompleteda write-offYouprocess a"prior bill"move-inSpoke w/ aresidentregardingtheir usageMailed oremailed aformal letter(No App,Collections,etc.)You had tolook up how tospell a word(We've allbeen there ;)Receivedone ofyour noappsHelped acustomerthrough aPaymentusissueMade apaymentarrangement(formal orinformal)Went overpaymenthistory w/a residentTook a callregardingbudgetbillingFound andresolved atruncationissueResidentgave youattitudeSomeoneleft you avoicemailReceivedan appfrom arenterTook a call30 minutesor lessbefore closeResidentrequestsa leakcreditResidentrequestsa feewaiverFound amisappliedpaymentHad a pleasantconversationwith a resident.(More than justthe norm!)

Utility Billing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fellow UB Clerk shares a funny / interesting story
  2. You learned something new (work related lol)
  3. Took the first phone call of the day
  4. Auto-payment pulled when it shouldn't have
  5. Completed a write-off
  6. You process a "prior bill" move-in
  7. Spoke w/ a resident regarding their usage
  8. Mailed or emailed a formal letter (No App, Collections, etc.)
  9. You had to look up how to spell a word (We've all been there ;)
  10. Received one of your no apps
  11. Helped a customer through a Paymentus issue
  12. Made a payment arrangement (formal or informal)
  13. Went over payment history w/ a resident
  14. Took a call regarding budget billing
  15. Found and resolved a truncation issue
  16. Resident gave you attitude
  17. Someone left you a voicemail
  18. Received an app from a renter
  19. Took a call 30 minutes or less before close
  20. Resident requests a leak credit
  21. Resident requests a fee waiver
  22. Found a misapplied payment
  23. Had a pleasant conversation with a resident. (More than just the norm!)