(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Took a call 30 minutes or less before close
Had a pleasant conversation with a resident. (More than just the norm!)
You learned something new (work related lol)
Received one of your no apps
Fellow UB Clerk shares a funny / interesting story
Took a call regarding budget billing
Resident gave you attitude
Went over payment history w/ a resident
Auto-payment pulled when it shouldn't have
Made a payment arrangement (formal or informal)
Found and resolved a truncation issue
Mailed or emailed a formal letter
(No App, Collections, etc.)
Someone left you a voicemail
Took the first phone call of the day
Resident requests a leak credit
Helped a customer through a Paymentus issue
You process a "prior bill" move-in
Spoke w/ a resident regarding their usage
Received an app from a renter
Found a misapplied payment
Completed a write-off
You had to look up how to spell a word (We've all been there ;)