This bingo card has 1 images, a free space and 23 words: Took the first phone call of the day, Made a payment arrangement (formal or informal), Found and resolved a truncation issue, Resident requests a fee waiver, Resident requests a leak credit, Took a call 30 minutes or less before close, Went over payment history w/ a resident, Helped a customer through a Paymentus issue, Found a misapplied payment, Someone left you a voicemail, Received one of your no apps, Received an app from a renter, Mailed or emailed a formal letter (No App, Collections, etc.), You learned something new (work related lol), Resident gave you attitude, Fellow UB Clerk shares a funny / interesting story, Auto-payment pulled when it shouldn't have, Had a pleasant conversation with a resident. (More than just the norm!), You had to look up how to spell a word (We've all been there ;), You process a "prior bill" move-in, Completed a write-off, Spoke w/ a resident regarding their usage and Took a call regarding budget billing.
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