(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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de-escalate a customer
answer a question in the general chat
use specific acknowledgement statement
provide total id talk off
link an es article in the general chat
use the 2 part closing
provide total ID email or mailing address
participate in power hour
go to lunch on time and come back on time
fill out the transfer feedback form
unlock an fdwc case
request a special letter
add an account to a51 correction list
direct associate to es article on sme call
tag an associate in something in important communication channel
