(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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use specific acknowledgement statement
de-escalate a customer
answer a question in the general chat
follow up on a PIM
go to lunch on time and come back on time
take a double escalated call
retain an account
send an account to api
link an es article in the general chat
go to break on time and come back on time
do a callback
request a special letter
fill out the specialist feedback form
take an escalated call
tag an associate in something in important communication channel
