(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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de-escalate a customer
do a callback
use specific acknowledgement statement
go to break on time and come back on time
retain an account
go to lunch on time and come back on time
participate in power hour
link an es article in the general chat
provide total ID email or mailing address
fill out the specialist feedback form
provide total id talk off
follow up on a PIM
fill out the transfer feedback form
add an account to a51 correction list
send an account to api
unlock an fdwc case
take an escalated call
take a double escalated call
direct associate to es article on sme call
answer a question in the general chat
request a special letter
tag an associate in something in important communication channel
