unlockan fdwccaseanswer aquestion inthe generalchatlink an esarticle inthe generalchatrequesta speciallettergo to breakon time andcome backon timefill out thespecialistfeedbackformtake adoubleescalatedcalldirectassociateto es articleon sme calladd anaccount toa51correctionlistprovidetotal idtalk offde-escalate acustomerfill out thetransferfeedbackformprovide totalID email ormailingaddressparticipatein powerhourtag anassociate insomething inimportantcommunicationchannelfollowup on aPIMtake anescalatedcalldo anaudgo to lunchon time andcome backon timesend anaccountto apiretainanaccountuse specificacknowledgementstatementdo acallbackuse the2 partclosingunlockan fdwccaseanswer aquestion inthe generalchatlink an esarticle inthe generalchatrequesta speciallettergo to breakon time andcome backon timefill out thespecialistfeedbackformtake adoubleescalatedcalldirectassociateto es articleon sme calladd anaccount toa51correctionlistprovidetotal idtalk offde-escalate acustomerfill out thetransferfeedbackformprovide totalID email ormailingaddressparticipatein powerhourtag anassociate insomething inimportantcommunicationchannelfollowup on aPIMtake anescalatedcalldo anaudgo to lunchon time andcome backon timesend anaccountto apiretainanaccountuse specificacknowledgementstatementdo acallbackuse the2 partclosing

Chill Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. unlock an fdwc case
  2. answer a question in the general chat
  3. link an es article in the general chat
  4. request a special letter
  5. go to break on time and come back on time
  6. fill out the specialist feedback form
  7. take a double escalated call
  8. direct associate to es article on sme call
  9. add an account to a51 correction list
  10. provide total id talk off
  11. de-escalate a customer
  12. fill out the transfer feedback form
  13. provide total ID email or mailing address
  14. participate in power hour
  15. tag an associate in something in important communication channel
  16. follow up on a PIM
  17. take an escalated call
  18. do an aud
  19. go to lunch on time and come back on time
  20. send an account to api
  21. retain an account
  22. use specific acknowledgement statement
  23. do a callback
  24. use the 2 part closing