(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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take an escalated call
do an aud
fill out the transfer feedback form
unlock an fdwc case
send an account to api
retain an account
fill out the specialist feedback form
do a callback
answer a question in the general chat
direct associate to es article on sme call
de-escalate a customer
take a double escalated call
participate in power hour
link an es article in the general chat
follow up on a PIM
provide total id talk off
add an account to a51 correction list
use specific acknowledgement statement
request a special letter
use the 2 part closing
go to lunch on time and come back on time
tag an associate in something in important communication channel