userforgets toattach filesto emailIssuesolved byturning itoff and onMeetinginterruptedby user withtech issueTTMGcausesmore workfor ITSolvingan issuethat isn'tITUserforgotpasswordDonglegoesmissingUser'sPW foundon deskInternetis down"My emailisn'tloading"User bringsin personaldevice fortech supportFiles lost insharepoint,Onedrive,or dropboxPrinternotworking"Itworkedearlier"teams callhas echoor badaudioIssueresolvesitself whenIT arrivesUnknowndevice onnetworkSomebodyhits "replyall" to anemail chainUserblamescomputerSomebodyin IT havingtechnicalissuessays emailgot blocked,didn't checkquarantineAsking fortech supportwithout aticketSupportticket withno contextencounter aproblem thatMicrosofthasn't fixedfor 3 yearsuserforgets toattach filesto emailIssuesolved byturning itoff and onMeetinginterruptedby user withtech issueTTMGcausesmore workfor ITSolvingan issuethat isn'tITUserforgotpasswordDonglegoesmissingUser'sPW foundon deskInternetis down"My emailisn'tloading"User bringsin personaldevice fortech supportFiles lost insharepoint,Onedrive,or dropboxPrinternotworking"Itworkedearlier"teams callhas echoor badaudioIssueresolvesitself whenIT arrivesUnknowndevice onnetworkSomebodyhits "replyall" to anemail chainUserblamescomputerSomebodyin IT havingtechnicalissuessays emailgot blocked,didn't checkquarantineAsking fortech supportwithout aticketSupportticket withno contextencounter aproblem thatMicrosofthasn't fixedfor 3 years

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. user forgets to attach files to email
  2. Issue solved by turning it off and on
  3. Meeting interrupted by user with tech issue
  4. TTMG causes more work for IT
  5. Solving an issue that isn't IT
  6. User forgot password
  7. Dongle goes missing
  8. User's PW found on desk
  9. Internet is down
  10. "My email isn't loading"
  11. User brings in personal device for tech support
  12. Files lost in sharepoint, Onedrive, or dropbox
  13. Printer not working
  14. "It worked earlier"
  15. teams call has echo or bad audio
  16. Issue resolves itself when IT arrives
  17. Unknown device on network
  18. Somebody hits "reply all" to an email chain
  19. User blames computer
  20. Somebody in IT having technical issues
  21. says email got blocked, didn't check quarantine
  22. Asking for tech support without a ticket
  23. Support ticket with no context
  24. encounter a problem that Microsoft hasn't fixed for 3 years