User'sPW foundon deskMeetinginterruptedby user withtech issueAsking fortech supportwithout aticketencounter aproblem thatMicrosofthasn't fixedfor 3 yearsSomebodyhits "replyall" to anemail chainTTMGcausesmore workfor ITuserforgets toattach filesto emailUnknowndevice onnetworkSomebodyin IT havingtechnicalissuesIssuesolved byturning itoff and onUserblamescomputer"My emailisn'tloading"Files lost insharepoint,Onedrive,or dropbox"Itworkedearlier"DonglegoesmissingSupportticket withno contextPrinternotworkingUserforgotpasswordsays emailgot blocked,didn't checkquarantineSolvingan issuethat isn'tITIssueresolvesitself whenIT arrivesInternetis downteams callhas echoor badaudioUser bringsin personaldevice fortech supportUser'sPW foundon deskMeetinginterruptedby user withtech issueAsking fortech supportwithout aticketencounter aproblem thatMicrosofthasn't fixedfor 3 yearsSomebodyhits "replyall" to anemail chainTTMGcausesmore workfor ITuserforgets toattach filesto emailUnknowndevice onnetworkSomebodyin IT havingtechnicalissuesIssuesolved byturning itoff and onUserblamescomputer"My emailisn'tloading"Files lost insharepoint,Onedrive,or dropbox"Itworkedearlier"DonglegoesmissingSupportticket withno contextPrinternotworkingUserforgotpasswordsays emailgot blocked,didn't checkquarantineSolvingan issuethat isn'tITIssueresolvesitself whenIT arrivesInternetis downteams callhas echoor badaudioUser bringsin personaldevice fortech support

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User's PW found on desk
  2. Meeting interrupted by user with tech issue
  3. Asking for tech support without a ticket
  4. encounter a problem that Microsoft hasn't fixed for 3 years
  5. Somebody hits "reply all" to an email chain
  6. TTMG causes more work for IT
  7. user forgets to attach files to email
  8. Unknown device on network
  9. Somebody in IT having technical issues
  10. Issue solved by turning it off and on
  11. User blames computer
  12. "My email isn't loading"
  13. Files lost in sharepoint, Onedrive, or dropbox
  14. "It worked earlier"
  15. Dongle goes missing
  16. Support ticket with no context
  17. Printer not working
  18. User forgot password
  19. says email got blocked, didn't check quarantine
  20. Solving an issue that isn't IT
  21. Issue resolves itself when IT arrives
  22. Internet is down
  23. teams call has echo or bad audio
  24. User brings in personal device for tech support