User bringsin personaldevice fortech supportPrinternotworkingSomebodyhits "replyall" to anemail chainAsking fortech supportwithout aticketUser'sPW foundon deskSolvingan issuethat isn'tITIssueresolvesitself whenIT arrivesMeetinginterruptedby user withtech issue"Itworkedearlier"Somebodyin IT havingtechnicalissuesFiles lost insharepoint,Onedrive,or dropboxUnknowndevice onnetworkTTMGcausesmore workfor ITUserforgotpasswordSupportticket withno contextDonglegoesmissingIssuesolved byturning itoff and onencounter aproblem thatMicrosofthasn't fixedfor 3 yearsteams callhas echoor badaudiouserforgets toattach filesto emailsays emailgot blocked,didn't checkquarantineUserblamescomputerInternetis down"My emailisn'tloading"User bringsin personaldevice fortech supportPrinternotworkingSomebodyhits "replyall" to anemail chainAsking fortech supportwithout aticketUser'sPW foundon deskSolvingan issuethat isn'tITIssueresolvesitself whenIT arrivesMeetinginterruptedby user withtech issue"Itworkedearlier"Somebodyin IT havingtechnicalissuesFiles lost insharepoint,Onedrive,or dropboxUnknowndevice onnetworkTTMGcausesmore workfor ITUserforgotpasswordSupportticket withno contextDonglegoesmissingIssuesolved byturning itoff and onencounter aproblem thatMicrosofthasn't fixedfor 3 yearsteams callhas echoor badaudiouserforgets toattach filesto emailsays emailgot blocked,didn't checkquarantineUserblamescomputerInternetis down"My emailisn'tloading"

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User brings in personal device for tech support
  2. Printer not working
  3. Somebody hits "reply all" to an email chain
  4. Asking for tech support without a ticket
  5. User's PW found on desk
  6. Solving an issue that isn't IT
  7. Issue resolves itself when IT arrives
  8. Meeting interrupted by user with tech issue
  9. "It worked earlier"
  10. Somebody in IT having technical issues
  11. Files lost in sharepoint, Onedrive, or dropbox
  12. Unknown device on network
  13. TTMG causes more work for IT
  14. User forgot password
  15. Support ticket with no context
  16. Dongle goes missing
  17. Issue solved by turning it off and on
  18. encounter a problem that Microsoft hasn't fixed for 3 years
  19. teams call has echo or bad audio
  20. user forgets to attach files to email
  21. says email got blocked, didn't check quarantine
  22. User blames computer
  23. Internet is down
  24. "My email isn't loading"