(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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says email got blocked, didn't check quarantine
Issue resolves itself when IT arrives
User's PW found on desk
Somebody in IT having technical issues
Internet is down
"It worked earlier"
Files lost in sharepoint, Onedrive, or dropbox
Printer not working
Somebody hits "reply all" to an email chain
user forgets to attach files to email
Dongle goes missing
Solving an issue that isn't IT
"My email isn't loading"
TTMG causes more work for IT
teams call has echo or bad audio
Support ticket with no context
User forgot password
Meeting interrupted by user with tech issue
User blames computer
Asking for tech support without a ticket
Unknown device on network
User brings in personal device for tech support
encounter a problem that Microsoft hasn't fixed for 3 years