UserforgotpasswordUser'sPW foundon deskuserforgets toattach filesto emailSomebodyhits "replyall" to anemail chainTTMGcausesmore workfor ITIssuesolved byturning itoff and onSolvingan issuethat isn'tITFiles lost insharepoint,Onedrive,or dropboxIssueresolvesitself whenIT arrivesInternetis downSomebodyin IT havingtechnicalissues"My emailisn'tloading"Userblamescomputersays emailgot blocked,didn't checkquarantineSupportticket withno contextPrinternotworkingUnknowndevice onnetworkMeetinginterruptedby user withtech issueAsking fortech supportwithout aticketteams callhas echoor badaudio"Itworkedearlier"encounter aproblem thatMicrosofthasn't fixedfor 3 yearsUser bringsin personaldevice fortech supportDonglegoesmissingUserforgotpasswordUser'sPW foundon deskuserforgets toattach filesto emailSomebodyhits "replyall" to anemail chainTTMGcausesmore workfor ITIssuesolved byturning itoff and onSolvingan issuethat isn'tITFiles lost insharepoint,Onedrive,or dropboxIssueresolvesitself whenIT arrivesInternetis downSomebodyin IT havingtechnicalissues"My emailisn'tloading"Userblamescomputersays emailgot blocked,didn't checkquarantineSupportticket withno contextPrinternotworkingUnknowndevice onnetworkMeetinginterruptedby user withtech issueAsking fortech supportwithout aticketteams callhas echoor badaudio"Itworkedearlier"encounter aproblem thatMicrosofthasn't fixedfor 3 yearsUser bringsin personaldevice fortech supportDonglegoesmissing

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. User forgot password
  2. User's PW found on desk
  3. user forgets to attach files to email
  4. Somebody hits "reply all" to an email chain
  5. TTMG causes more work for IT
  6. Issue solved by turning it off and on
  7. Solving an issue that isn't IT
  8. Files lost in sharepoint, Onedrive, or dropbox
  9. Issue resolves itself when IT arrives
  10. Internet is down
  11. Somebody in IT having technical issues
  12. "My email isn't loading"
  13. User blames computer
  14. says email got blocked, didn't check quarantine
  15. Support ticket with no context
  16. Printer not working
  17. Unknown device on network
  18. Meeting interrupted by user with tech issue
  19. Asking for tech support without a ticket
  20. teams call has echo or bad audio
  21. "It worked earlier"
  22. encounter a problem that Microsoft hasn't fixed for 3 years
  23. User brings in personal device for tech support
  24. Dongle goes missing