This bingo card has a free space and 24 words: says email got blocked, didn't check quarantine, encounter a problem that Microsoft hasn't fixed for 3 years, Somebody hits "reply all" to an email chain, Somebody in IT having technical issues, Asking for tech support without a ticket, User blames computer, User forgot password, Printer not working, Meeting interrupted by user with tech issue, User's PW found on desk, user forgets to attach files to email, Solving an issue that isn't IT, Support ticket with no context, Issue solved by turning it off and on, Issue resolves itself when IT arrives, teams call has echo or bad audio, Dongle goes missing, "It worked earlier", Files lost in sharepoint, Onedrive, or dropbox, "My email isn't loading", TTMG causes more work for IT, Internet is down, Unknown device on network and User brings in personal device for tech support.
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