OFSissue"My hrissue"Noinformationon issuepatrolls adiceGet an"Alan"issueWaiting morethen 5minutes foranswer inSlackTech atwrongstoreStuckinCreatedTechhas noFSGSAPportalpasswordresetCashDrawerIssueCallermentionshow longthey havebeen waitingiPad...RONA!?!GCissueAnswerto holdmusicRedirectedback tous. Notour issuePlayerlyncpasswordresetCallover 30minutesIt wasfineyesterdayLegacypin padScannernotworkingCallertells yousolution iswrongTB pinpadStatic/poorphonereceptionFixedbeforecallTechdidn'tcheck in /outI alreadyrebootedit"we haven'thad time tocall in" 3+issuesTroubleshootingsteps donebefore they call /but works foryouAsk you tochangeprogram forthem(features etc.)Callergives youa newnameI'mcomputerilliterateOrPOSfrozeWon'tperformtroubleshootingEscalationCustomercalling inCan'tunderstandmod/techAsk to bewalkedthrough theirsystemsAnnBO notworkingCalldropsKeyboardissueIExpensePasswordresetPEBCAKRegistersare SlowBenshows upon day offCallqueueover 10OrPOSpasswordresetCallercan'thear you"servicechannelissue"ConciergePasswordresetOFSissue"My hrissue"Noinformationon issuepatrolls adiceGet an"Alan"issueWaiting morethen 5minutes foranswer inSlackTech atwrongstoreStuckinCreatedTechhas noFSGSAPportalpasswordresetCashDrawerIssueCallermentionshow longthey havebeen waitingiPad...RONA!?!GCissueAnswerto holdmusicRedirectedback tous. Notour issuePlayerlyncpasswordresetCallover 30minutesIt wasfineyesterdayLegacypin padScannernotworkingCallertells yousolution iswrongTB pinpadStatic/poorphonereceptionFixedbeforecallTechdidn'tcheck in /outI alreadyrebootedit"we haven'thad time tocall in" 3+issuesTroubleshootingsteps donebefore they call /but works foryouAsk you tochangeprogram forthem(features etc.)Callergives youa newnameI'mcomputerilliterateOrPOSfrozeWon'tperformtroubleshootingEscalationCustomercalling inCan'tunderstandmod/techAsk to bewalkedthrough theirsystemsAnnBO notworkingCalldropsKeyboardissueIExpensePasswordresetPEBCAKRegistersare SlowBenshows upon day offCallqueueover 10OrPOSpasswordresetCallercan'thear you"servicechannelissue"ConciergePasswordreset

KSD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OFS issue
  2. "My hr issue"
  3. No information on issue
  4. pat rolls a dice
  5. Get an "Alan" issue
  6. Waiting more then 5 minutes for answer in Slack
  7. Tech at wrong store
  8. Stuck in Created
  9. Tech has no FSG
  10. SAP portal password reset
  11. Cash Drawer Issue
  12. Caller mentions how long they have been waiting
  13. iPad...
  14. RONA!?!
  15. GC issue
  16. Answer to hold music
  17. Redirected back to us. Not our issue
  18. Playerlync password reset
  19. Call over 30 minutes
  20. It was fine yesterday
  21. Legacy pin pad
  22. Scanner not working
  23. Caller tells you solution is wrong
  24. TB pin pad
  25. Static/poor phone reception
  26. Fixed before call
  27. Tech didn't check in / out
  28. I already rebooted it
  29. "we haven't had time to call in" 3+ issues
  30. Troubleshooting steps done before they call / but works for you
  31. Ask you to change program for them (features etc.)
  32. Caller gives you a new name
  33. I'm computer illiterate
  34. OrPOS froze
  35. Won't perform trouble shooting
  36. Escalation
  37. Customer calling in
  38. Can't understand mod/tech
  39. Ask to be walked through their systems
  40. Ann BO not working
  41. Call drops
  42. Keyboard issue
  43. IExpense Password reset
  44. PEBCAK
  45. Registers are Slow
  46. Ben shows up on day off
  47. Call queue over 10
  48. OrPOS password reset
  49. Caller can't hear you
  50. "service channel issue"
  51. Concierge Password reset