RONA!?!Redirectedback tous. Notour issueTechdidn'tcheck in /outAnswerto holdmusicGCissueCustomercalling inRegistersare Slow"servicechannelissue"Callercan'thear youSAPportalpasswordresetOrPOSfrozeCalldropsConciergePasswordresetAsk you tochangeprogram forthem(features etc.)IExpensePasswordresetWaiting morethen 5minutes foranswer inSlackIt wasfineyesterdayI alreadyrebooteditCallermentionshow longthey havebeen waitingTechhas noFSGNoinformationon issueCallergives youa newnameOFSissueWon'tperformtroubleshootingCallqueueover 10AnnBO notworkingTroubleshootingsteps donebefore they call /but works foryouTB pinpadBenshows upon day offCashDrawerIssueKeyboardissueLegacypin pad"My hrissue"PEBCAK"we haven'thad time tocall in" 3+issuesStuckinCreatedFixedbeforecallScannernotworkingI'mcomputerilliterateStatic/poorphonereceptionGet an"Alan"issuePlayerlyncpasswordresetiPad...Callover 30minutesOrPOSpasswordresetEscalationpatrolls adiceAsk to bewalkedthrough theirsystemsCan'tunderstandmod/techCallertells yousolution iswrongTech atwrongstoreRONA!?!Redirectedback tous. Notour issueTechdidn'tcheck in /outAnswerto holdmusicGCissueCustomercalling inRegistersare Slow"servicechannelissue"Callercan'thear youSAPportalpasswordresetOrPOSfrozeCalldropsConciergePasswordresetAsk you tochangeprogram forthem(features etc.)IExpensePasswordresetWaiting morethen 5minutes foranswer inSlackIt wasfineyesterdayI alreadyrebooteditCallermentionshow longthey havebeen waitingTechhas noFSGNoinformationon issueCallergives youa newnameOFSissueWon'tperformtroubleshootingCallqueueover 10AnnBO notworkingTroubleshootingsteps donebefore they call /but works foryouTB pinpadBenshows upon day offCashDrawerIssueKeyboardissueLegacypin pad"My hrissue"PEBCAK"we haven'thad time tocall in" 3+issuesStuckinCreatedFixedbeforecallScannernotworkingI'mcomputerilliterateStatic/poorphonereceptionGet an"Alan"issuePlayerlyncpasswordresetiPad...Callover 30minutesOrPOSpasswordresetEscalationpatrolls adiceAsk to bewalkedthrough theirsystemsCan'tunderstandmod/techCallertells yousolution iswrongTech atwrongstore

KSD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RONA!?!
  2. Redirected back to us. Not our issue
  3. Tech didn't check in / out
  4. Answer to hold music
  5. GC issue
  6. Customer calling in
  7. Registers are Slow
  8. "service channel issue"
  9. Caller can't hear you
  10. SAP portal password reset
  11. OrPOS froze
  12. Call drops
  13. Concierge Password reset
  14. Ask you to change program for them (features etc.)
  15. IExpense Password reset
  16. Waiting more then 5 minutes for answer in Slack
  17. It was fine yesterday
  18. I already rebooted it
  19. Caller mentions how long they have been waiting
  20. Tech has no FSG
  21. No information on issue
  22. Caller gives you a new name
  23. OFS issue
  24. Won't perform trouble shooting
  25. Call queue over 10
  26. Ann BO not working
  27. Troubleshooting steps done before they call / but works for you
  28. TB pin pad
  29. Ben shows up on day off
  30. Cash Drawer Issue
  31. Keyboard issue
  32. Legacy pin pad
  33. "My hr issue"
  34. PEBCAK
  35. "we haven't had time to call in" 3+ issues
  36. Stuck in Created
  37. Fixed before call
  38. Scanner not working
  39. I'm computer illiterate
  40. Static/poor phone reception
  41. Get an "Alan" issue
  42. Playerlync password reset
  43. iPad...
  44. Call over 30 minutes
  45. OrPOS password reset
  46. Escalation
  47. pat rolls a dice
  48. Ask to be walked through their systems
  49. Can't understand mod/tech
  50. Caller tells you solution is wrong
  51. Tech at wrong store