Playerlyncpasswordresetpatrolls adiceAnnBO notworkingOrPOSfrozeKeyboardissueLegacypin padWaiting morethen 5minutes foranswer inSlackAsk to bewalkedthrough theirsystems"we haven'thad time tocall in" 3+issuesAnswerto holdmusicCallermentionshow longthey havebeen waitingOrPOSpasswordresetCashDrawerIssueAsk you tochangeprogram forthem(features etc.)EscalationIt wasfineyesterdayConciergePasswordresetCallqueueover 10Benshows upon day offTB pinpad"servicechannelissue"Redirectedback tous. Notour issueGCissueCustomercalling inPEBCAKTechhas noFSGStatic/poorphonereceptionCallercan'thear youCallover 30minutesGet an"Alan"issueiPad...Noinformationon issueTechdidn'tcheck in /outI alreadyrebooteditRONA!?!Callertells yousolution iswrongI'mcomputerilliterateTroubleshootingsteps donebefore they call /but works foryouTech atwrongstoreStuckinCreatedOFSissueRegistersare SlowCan'tunderstandmod/techFixedbeforecallCallergives youa newnameIExpensePasswordresetWon'tperformtroubleshootingSAPportalpasswordresetScannernotworkingCalldrops"My hrissue"Playerlyncpasswordresetpatrolls adiceAnnBO notworkingOrPOSfrozeKeyboardissueLegacypin padWaiting morethen 5minutes foranswer inSlackAsk to bewalkedthrough theirsystems"we haven'thad time tocall in" 3+issuesAnswerto holdmusicCallermentionshow longthey havebeen waitingOrPOSpasswordresetCashDrawerIssueAsk you tochangeprogram forthem(features etc.)EscalationIt wasfineyesterdayConciergePasswordresetCallqueueover 10Benshows upon day offTB pinpad"servicechannelissue"Redirectedback tous. Notour issueGCissueCustomercalling inPEBCAKTechhas noFSGStatic/poorphonereceptionCallercan'thear youCallover 30minutesGet an"Alan"issueiPad...Noinformationon issueTechdidn'tcheck in /outI alreadyrebooteditRONA!?!Callertells yousolution iswrongI'mcomputerilliterateTroubleshootingsteps donebefore they call /but works foryouTech atwrongstoreStuckinCreatedOFSissueRegistersare SlowCan'tunderstandmod/techFixedbeforecallCallergives youa newnameIExpensePasswordresetWon'tperformtroubleshootingSAPportalpasswordresetScannernotworkingCalldrops"My hrissue"

KSD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Playerlync password reset
  2. pat rolls a dice
  3. Ann BO not working
  4. OrPOS froze
  5. Keyboard issue
  6. Legacy pin pad
  7. Waiting more then 5 minutes for answer in Slack
  8. Ask to be walked through their systems
  9. "we haven't had time to call in" 3+ issues
  10. Answer to hold music
  11. Caller mentions how long they have been waiting
  12. OrPOS password reset
  13. Cash Drawer Issue
  14. Ask you to change program for them (features etc.)
  15. Escalation
  16. It was fine yesterday
  17. Concierge Password reset
  18. Call queue over 10
  19. Ben shows up on day off
  20. TB pin pad
  21. "service channel issue"
  22. Redirected back to us. Not our issue
  23. GC issue
  24. Customer calling in
  25. PEBCAK
  26. Tech has no FSG
  27. Static/poor phone reception
  28. Caller can't hear you
  29. Call over 30 minutes
  30. Get an "Alan" issue
  31. iPad...
  32. No information on issue
  33. Tech didn't check in / out
  34. I already rebooted it
  35. RONA!?!
  36. Caller tells you solution is wrong
  37. I'm computer illiterate
  38. Troubleshooting steps done before they call / but works for you
  39. Tech at wrong store
  40. Stuck in Created
  41. OFS issue
  42. Registers are Slow
  43. Can't understand mod/tech
  44. Fixed before call
  45. Caller gives you a new name
  46. IExpense Password reset
  47. Won't perform trouble shooting
  48. SAP portal password reset
  49. Scanner not working
  50. Call drops
  51. "My hr issue"