Customer calling in Ask you to change program for them (features etc.) Static/poor phone reception Keyboard issue SAP portal password reset PEBCAK Playerlync password reset Tech didn't check in / out Redirected back to us. Not our issue Tech at wrong store It was fine yesterday I'm computer illiterate OFS issue Caller tells you solution is wrong Troubleshooting steps done before they call / but works for you I already rebooted it Fixed before call Legacy pin pad Registers are Slow Ben shows up on day off Answer to hold music Can't understand mod/tech Concierge Password reset GC issue IExpense Password reset Waiting more then 5 minutes for answer in Slack Get an "Alan" issue Tech has no FSG Caller gives you a new name OrPOS froze "we haven't had time to call in" 3+ issues Caller mentions how long they have been waiting Call over 30 minutes No information on issue Call drops Caller can't hear you iPad... Cash Drawer Issue Escalation Ann BO not working "service channel issue" Stuck in Created Ask to be walked through their systems pat rolls a dice Call queue over 10 Scanner not working TB pin pad OrPOS password reset Won't perform trouble shooting "My hr issue" RONA!?! Customer calling in Ask you to change program for them (features etc.) Static/poor phone reception Keyboard issue SAP portal password reset PEBCAK Playerlync password reset Tech didn't check in / out Redirected back to us. Not our issue Tech at wrong store It was fine yesterday I'm computer illiterate OFS issue Caller tells you solution is wrong Troubleshooting steps done before they call / but works for you I already rebooted it Fixed before call Legacy pin pad Registers are Slow Ben shows up on day off Answer to hold music Can't understand mod/tech Concierge Password reset GC issue IExpense Password reset Waiting more then 5 minutes for answer in Slack Get an "Alan" issue Tech has no FSG Caller gives you a new name OrPOS froze "we haven't had time to call in" 3+ issues Caller mentions how long they have been waiting Call over 30 minutes No information on issue Call drops Caller can't hear you iPad... Cash Drawer Issue Escalation Ann BO not working "service channel issue" Stuck in Created Ask to be walked through their systems pat rolls a dice Call queue over 10 Scanner not working TB pin pad OrPOS password reset Won't perform trouble shooting "My hr issue" RONA!?!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer calling in
Ask you to change program for them (features etc.)
Static/poor phone reception
Keyboard issue
SAP portal password reset
PEBCAK
Playerlync password reset
Tech didn't check in / out
Redirected back to us. Not our issue
Tech at wrong store
It was fine yesterday
I'm computer illiterate
OFS issue
Caller tells you solution is wrong
Troubleshooting steps done before they call / but works for you
I already rebooted it
Fixed before call
Legacy pin pad
Registers are Slow
Ben shows up on day off
Answer to hold music
Can't understand mod/tech
Concierge Password reset
GC issue
IExpense
Password reset
Waiting more then 5 minutes for answer in Slack
Get an "Alan" issue
Tech has no FSG
Caller gives you a new name
OrPOS froze
"we haven't had time to call in" 3+ issues
Caller mentions how long they have been waiting
Call over 30 minutes
No information on issue
Call drops
Caller can't hear you
iPad...
Cash Drawer Issue
Escalation
Ann BO not working
"service channel issue"
Stuck in Created
Ask to be walked through their systems
pat rolls a dice
Call queue over 10
Scanner not working
TB pin pad
OrPOS password reset
Won't perform trouble shooting
"My hr issue"
RONA!?!