Static/poor phone reception Stuck in Created Can't understand mod/tech Caller can't hear you Registers are Slow Caller tells you solution is wrong OrPOS froze Ask you to change program for them (features etc.) Customer calling in TB pin pad PEBCAK Playerlync password reset Troubleshooting steps done before they call / but works for you Call queue over 10 SAP portal password reset Scanner not working "My hr issue" RONA!?! Fixed before call OFS issue No information on issue Caller gives you a new name Legacy pin pad Tech at wrong store Call drops "service channel issue" I'm computer illiterate Waiting more then 5 minutes for answer in Slack Won't perform trouble shooting pat rolls a dice OrPOS password reset Tech didn't check in / out Ann BO not working Get an "Alan" issue iPad... Call over 30 minutes GC issue Answer to hold music Tech has no FSG Escalation Ask to be walked through their systems It was fine yesterday Keyboard issue IExpense Password reset Redirected back to us. Not our issue Caller mentions how long they have been waiting Ben shows up on day off "we haven't had time to call in" 3+ issues Cash Drawer Issue I already rebooted it Concierge Password reset Static/poor phone reception Stuck in Created Can't understand mod/tech Caller can't hear you Registers are Slow Caller tells you solution is wrong OrPOS froze Ask you to change program for them (features etc.) Customer calling in TB pin pad PEBCAK Playerlync password reset Troubleshooting steps done before they call / but works for you Call queue over 10 SAP portal password reset Scanner not working "My hr issue" RONA!?! Fixed before call OFS issue No information on issue Caller gives you a new name Legacy pin pad Tech at wrong store Call drops "service channel issue" I'm computer illiterate Waiting more then 5 minutes for answer in Slack Won't perform trouble shooting pat rolls a dice OrPOS password reset Tech didn't check in / out Ann BO not working Get an "Alan" issue iPad... Call over 30 minutes GC issue Answer to hold music Tech has no FSG Escalation Ask to be walked through their systems It was fine yesterday Keyboard issue IExpense Password reset Redirected back to us. Not our issue Caller mentions how long they have been waiting Ben shows up on day off "we haven't had time to call in" 3+ issues Cash Drawer Issue I already rebooted it Concierge Password reset
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Static/poor phone reception
Stuck in Created
Can't understand mod/tech
Caller can't hear you
Registers are Slow
Caller tells you solution is wrong
OrPOS froze
Ask you to change program for them (features etc.)
Customer calling in
TB pin pad
PEBCAK
Playerlync password reset
Troubleshooting steps done before they call / but works for you
Call queue over 10
SAP portal password reset
Scanner not working
"My hr issue"
RONA!?!
Fixed before call
OFS issue
No information on issue
Caller gives you a new name
Legacy pin pad
Tech at wrong store
Call drops
"service channel issue"
I'm computer illiterate
Waiting more then 5 minutes for answer in Slack
Won't perform trouble shooting
pat rolls a dice
OrPOS password reset
Tech didn't check in / out
Ann BO not working
Get an "Alan" issue
iPad...
Call over 30 minutes
GC issue
Answer to hold music
Tech has no FSG
Escalation
Ask to be walked through their systems
It was fine yesterday
Keyboard issue
IExpense
Password reset
Redirected back to us. Not our issue
Caller mentions how long they have been waiting
Ben shows up on day off
"we haven't had time to call in" 3+ issues
Cash Drawer Issue
I already rebooted it
Concierge Password reset