PEBCAKCallover 30minutesCallergives youa newnameCashDrawerIssueRedirectedback tous. Notour issueCan'tunderstandmod/techScannernotworkingEscalationIt wasfineyesterdayTechdidn'tcheck in /out"servicechannelissue"Troubleshootingsteps donebefore they call /but works foryouStatic/poorphonereceptionI'mcomputerilliterateCallertells yousolution iswrongOrPOSfrozeWon'tperformtroubleshootingpatrolls adiceKeyboardissueAnnBO notworkingGCissueTech atwrongstoreConciergePasswordresetPlayerlyncpasswordresetCallqueueover 10Ask to bewalkedthrough theirsystemsTB pinpadFixedbeforecalliPad...CalldropsCallermentionshow longthey havebeen waitingAnswerto holdmusic"My hrissue"Registersare SlowSAPportalpasswordresetLegacypin pad"we haven'thad time tocall in" 3+issuesOFSissueIExpensePasswordresetCustomercalling inTechhas noFSGOrPOSpasswordresetI alreadyrebooteditWaiting morethen 5minutes foranswer inSlackStuckinCreatedGet an"Alan"issueNoinformationon issueCallercan'thear youBenshows upon day offAsk you tochangeprogram forthem(features etc.)RONA!?!PEBCAKCallover 30minutesCallergives youa newnameCashDrawerIssueRedirectedback tous. Notour issueCan'tunderstandmod/techScannernotworkingEscalationIt wasfineyesterdayTechdidn'tcheck in /out"servicechannelissue"Troubleshootingsteps donebefore they call /but works foryouStatic/poorphonereceptionI'mcomputerilliterateCallertells yousolution iswrongOrPOSfrozeWon'tperformtroubleshootingpatrolls adiceKeyboardissueAnnBO notworkingGCissueTech atwrongstoreConciergePasswordresetPlayerlyncpasswordresetCallqueueover 10Ask to bewalkedthrough theirsystemsTB pinpadFixedbeforecalliPad...CalldropsCallermentionshow longthey havebeen waitingAnswerto holdmusic"My hrissue"Registersare SlowSAPportalpasswordresetLegacypin pad"we haven'thad time tocall in" 3+issuesOFSissueIExpensePasswordresetCustomercalling inTechhas noFSGOrPOSpasswordresetI alreadyrebooteditWaiting morethen 5minutes foranswer inSlackStuckinCreatedGet an"Alan"issueNoinformationon issueCallercan'thear youBenshows upon day offAsk you tochangeprogram forthem(features etc.)RONA!?!

KSD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PEBCAK
  2. Call over 30 minutes
  3. Caller gives you a new name
  4. Cash Drawer Issue
  5. Redirected back to us. Not our issue
  6. Can't understand mod/tech
  7. Scanner not working
  8. Escalation
  9. It was fine yesterday
  10. Tech didn't check in / out
  11. "service channel issue"
  12. Troubleshooting steps done before they call / but works for you
  13. Static/poor phone reception
  14. I'm computer illiterate
  15. Caller tells you solution is wrong
  16. OrPOS froze
  17. Won't perform trouble shooting
  18. pat rolls a dice
  19. Keyboard issue
  20. Ann BO not working
  21. GC issue
  22. Tech at wrong store
  23. Concierge Password reset
  24. Playerlync password reset
  25. Call queue over 10
  26. Ask to be walked through their systems
  27. TB pin pad
  28. Fixed before call
  29. iPad...
  30. Call drops
  31. Caller mentions how long they have been waiting
  32. Answer to hold music
  33. "My hr issue"
  34. Registers are Slow
  35. SAP portal password reset
  36. Legacy pin pad
  37. "we haven't had time to call in" 3+ issues
  38. OFS issue
  39. IExpense Password reset
  40. Customer calling in
  41. Tech has no FSG
  42. OrPOS password reset
  43. I already rebooted it
  44. Waiting more then 5 minutes for answer in Slack
  45. Stuck in Created
  46. Get an "Alan" issue
  47. No information on issue
  48. Caller can't hear you
  49. Ben shows up on day off
  50. Ask you to change program for them (features etc.)
  51. RONA!?!