Ask you tochangeprogram forthem(features etc.)CashDrawerIssueScannernotworkingConciergePasswordresetNoinformationon issuepatrolls adiceIExpensePasswordresetGCissueOFSissueRegistersare SlowTechhas noFSGCallertells yousolution iswrongGet an"Alan"issueCallqueueover 10Customercalling inOrPOSpasswordresetiPad...Callermentionshow longthey havebeen waitingAnswerto holdmusicKeyboardissueWaiting morethen 5minutes foranswer inSlackCalldropsCallercan'thear youEscalation"My hrissue"Troubleshootingsteps donebefore they call /but works foryouStuckinCreatedPEBCAKWon'tperformtroubleshootingLegacypin padTech atwrongstoreStatic/poorphonereceptionFixedbeforecallTB pinpadSAPportalpasswordresetI alreadyrebooteditAnnBO notworkingIt wasfineyesterdayOrPOSfrozePlayerlyncpasswordresetRONA!?!Callover 30minutesAsk to bewalkedthrough theirsystems"servicechannelissue"Redirectedback tous. Notour issue"we haven'thad time tocall in" 3+issuesBenshows upon day offI'mcomputerilliterateCan'tunderstandmod/techCallergives youa newnameTechdidn'tcheck in /outAsk you tochangeprogram forthem(features etc.)CashDrawerIssueScannernotworkingConciergePasswordresetNoinformationon issuepatrolls adiceIExpensePasswordresetGCissueOFSissueRegistersare SlowTechhas noFSGCallertells yousolution iswrongGet an"Alan"issueCallqueueover 10Customercalling inOrPOSpasswordresetiPad...Callermentionshow longthey havebeen waitingAnswerto holdmusicKeyboardissueWaiting morethen 5minutes foranswer inSlackCalldropsCallercan'thear youEscalation"My hrissue"Troubleshootingsteps donebefore they call /but works foryouStuckinCreatedPEBCAKWon'tperformtroubleshootingLegacypin padTech atwrongstoreStatic/poorphonereceptionFixedbeforecallTB pinpadSAPportalpasswordresetI alreadyrebooteditAnnBO notworkingIt wasfineyesterdayOrPOSfrozePlayerlyncpasswordresetRONA!?!Callover 30minutesAsk to bewalkedthrough theirsystems"servicechannelissue"Redirectedback tous. Notour issue"we haven'thad time tocall in" 3+issuesBenshows upon day offI'mcomputerilliterateCan'tunderstandmod/techCallergives youa newnameTechdidn'tcheck in /out

KSD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask you to change program for them (features etc.)
  2. Cash Drawer Issue
  3. Scanner not working
  4. Concierge Password reset
  5. No information on issue
  6. pat rolls a dice
  7. IExpense Password reset
  8. GC issue
  9. OFS issue
  10. Registers are Slow
  11. Tech has no FSG
  12. Caller tells you solution is wrong
  13. Get an "Alan" issue
  14. Call queue over 10
  15. Customer calling in
  16. OrPOS password reset
  17. iPad...
  18. Caller mentions how long they have been waiting
  19. Answer to hold music
  20. Keyboard issue
  21. Waiting more then 5 minutes for answer in Slack
  22. Call drops
  23. Caller can't hear you
  24. Escalation
  25. "My hr issue"
  26. Troubleshooting steps done before they call / but works for you
  27. Stuck in Created
  28. PEBCAK
  29. Won't perform trouble shooting
  30. Legacy pin pad
  31. Tech at wrong store
  32. Static/poor phone reception
  33. Fixed before call
  34. TB pin pad
  35. SAP portal password reset
  36. I already rebooted it
  37. Ann BO not working
  38. It was fine yesterday
  39. OrPOS froze
  40. Playerlync password reset
  41. RONA!?!
  42. Call over 30 minutes
  43. Ask to be walked through their systems
  44. "service channel issue"
  45. Redirected back to us. Not our issue
  46. "we haven't had time to call in" 3+ issues
  47. Ben shows up on day off
  48. I'm computer illiterate
  49. Can't understand mod/tech
  50. Caller gives you a new name
  51. Tech didn't check in / out