Customercalling inAsk you tochangeprogram forthem(features etc.)Static/poorphonereceptionKeyboardissueSAPportalpasswordresetPEBCAKPlayerlyncpasswordresetTechdidn'tcheck in /outRedirectedback tous. Notour issueTech atwrongstoreIt wasfineyesterdayI'mcomputerilliterateOFSissueCallertells yousolution iswrongTroubleshootingsteps donebefore they call /but works foryouI alreadyrebooteditFixedbeforecallLegacypin padRegistersare SlowBenshows upon day offAnswerto holdmusicCan'tunderstandmod/techConciergePasswordresetGCissueIExpensePasswordresetWaiting morethen 5minutes foranswer inSlackGet an"Alan"issueTechhas noFSGCallergives youa newnameOrPOSfroze"we haven'thad time tocall in" 3+issuesCallermentionshow longthey havebeen waitingCallover 30minutesNoinformationon issueCalldropsCallercan'thear youiPad...CashDrawerIssueEscalationAnnBO notworking"servicechannelissue"StuckinCreatedAsk to bewalkedthrough theirsystemspatrolls adiceCallqueueover 10ScannernotworkingTB pinpadOrPOSpasswordresetWon'tperformtroubleshooting"My hrissue"RONA!?!Customercalling inAsk you tochangeprogram forthem(features etc.)Static/poorphonereceptionKeyboardissueSAPportalpasswordresetPEBCAKPlayerlyncpasswordresetTechdidn'tcheck in /outRedirectedback tous. Notour issueTech atwrongstoreIt wasfineyesterdayI'mcomputerilliterateOFSissueCallertells yousolution iswrongTroubleshootingsteps donebefore they call /but works foryouI alreadyrebooteditFixedbeforecallLegacypin padRegistersare SlowBenshows upon day offAnswerto holdmusicCan'tunderstandmod/techConciergePasswordresetGCissueIExpensePasswordresetWaiting morethen 5minutes foranswer inSlackGet an"Alan"issueTechhas noFSGCallergives youa newnameOrPOSfroze"we haven'thad time tocall in" 3+issuesCallermentionshow longthey havebeen waitingCallover 30minutesNoinformationon issueCalldropsCallercan'thear youiPad...CashDrawerIssueEscalationAnnBO notworking"servicechannelissue"StuckinCreatedAsk to bewalkedthrough theirsystemspatrolls adiceCallqueueover 10ScannernotworkingTB pinpadOrPOSpasswordresetWon'tperformtroubleshooting"My hrissue"RONA!?!

KSD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer calling in
  2. Ask you to change program for them (features etc.)
  3. Static/poor phone reception
  4. Keyboard issue
  5. SAP portal password reset
  6. PEBCAK
  7. Playerlync password reset
  8. Tech didn't check in / out
  9. Redirected back to us. Not our issue
  10. Tech at wrong store
  11. It was fine yesterday
  12. I'm computer illiterate
  13. OFS issue
  14. Caller tells you solution is wrong
  15. Troubleshooting steps done before they call / but works for you
  16. I already rebooted it
  17. Fixed before call
  18. Legacy pin pad
  19. Registers are Slow
  20. Ben shows up on day off
  21. Answer to hold music
  22. Can't understand mod/tech
  23. Concierge Password reset
  24. GC issue
  25. IExpense Password reset
  26. Waiting more then 5 minutes for answer in Slack
  27. Get an "Alan" issue
  28. Tech has no FSG
  29. Caller gives you a new name
  30. OrPOS froze
  31. "we haven't had time to call in" 3+ issues
  32. Caller mentions how long they have been waiting
  33. Call over 30 minutes
  34. No information on issue
  35. Call drops
  36. Caller can't hear you
  37. iPad...
  38. Cash Drawer Issue
  39. Escalation
  40. Ann BO not working
  41. "service channel issue"
  42. Stuck in Created
  43. Ask to be walked through their systems
  44. pat rolls a dice
  45. Call queue over 10
  46. Scanner not working
  47. TB pin pad
  48. OrPOS password reset
  49. Won't perform trouble shooting
  50. "My hr issue"
  51. RONA!?!