(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Registers are Slow
Stuck in Created
Cash Drawer Issue
Get an "Alan" issue
Caller mentions how long they have been waiting
Concierge Password reset
Caller can't hear you
Won't perform trouble shooting
Can't understand mod/tech
Tech didn't check in / out
"service channel issue"
OFS issue
GC issue
IExpense
Password reset
No information on issue
Ben shows up on day off
Keyboard issue
Escalation
Tech has no FSG
Customer calling in
Fixed before call
"we haven't had time to call in" 3+ issues
Legacy pin pad
"My hr issue"
RONA!?!
Redirected back to us. Not our issue
Call drops
I already rebooted it
OrPOS password reset
iPad...
Answer to hold music
OrPOS froze
Ann BO not working
TB pin pad
Static/poor phone reception
pat rolls a dice
I'm computer illiterate
PEBCAK
Playerlync password reset
Ask you to change program for them (features etc.)
Tech at wrong store
It was fine yesterday
Call queue over 10
Troubleshooting steps done before they call / but works for you