Static/poorphonereceptionStuckinCreatedCan'tunderstandmod/techCallercan'thear youRegistersare SlowCallertells yousolution iswrongOrPOSfrozeAsk you tochangeprogram forthem(features etc.)Customercalling inTB pinpadPEBCAKPlayerlyncpasswordresetTroubleshootingsteps donebefore they call /but works foryouCallqueueover 10SAPportalpasswordresetScannernotworking"My hrissue"RONA!?!FixedbeforecallOFSissueNoinformationon issueCallergives youa newnameLegacypin padTech atwrongstoreCalldrops"servicechannelissue"I'mcomputerilliterateWaiting morethen 5minutes foranswer inSlackWon'tperformtroubleshootingpatrolls adiceOrPOSpasswordresetTechdidn'tcheck in /outAnnBO notworkingGet an"Alan"issueiPad...Callover 30minutesGCissueAnswerto holdmusicTechhas noFSGEscalationAsk to bewalkedthrough theirsystemsIt wasfineyesterdayKeyboardissueIExpensePasswordresetRedirectedback tous. Notour issueCallermentionshow longthey havebeen waitingBenshows upon day off"we haven'thad time tocall in" 3+issuesCashDrawerIssueI alreadyrebooteditConciergePasswordresetStatic/poorphonereceptionStuckinCreatedCan'tunderstandmod/techCallercan'thear youRegistersare SlowCallertells yousolution iswrongOrPOSfrozeAsk you tochangeprogram forthem(features etc.)Customercalling inTB pinpadPEBCAKPlayerlyncpasswordresetTroubleshootingsteps donebefore they call /but works foryouCallqueueover 10SAPportalpasswordresetScannernotworking"My hrissue"RONA!?!FixedbeforecallOFSissueNoinformationon issueCallergives youa newnameLegacypin padTech atwrongstoreCalldrops"servicechannelissue"I'mcomputerilliterateWaiting morethen 5minutes foranswer inSlackWon'tperformtroubleshootingpatrolls adiceOrPOSpasswordresetTechdidn'tcheck in /outAnnBO notworkingGet an"Alan"issueiPad...Callover 30minutesGCissueAnswerto holdmusicTechhas noFSGEscalationAsk to bewalkedthrough theirsystemsIt wasfineyesterdayKeyboardissueIExpensePasswordresetRedirectedback tous. Notour issueCallermentionshow longthey havebeen waitingBenshows upon day off"we haven'thad time tocall in" 3+issuesCashDrawerIssueI alreadyrebooteditConciergePasswordreset

KSD Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Static/poor phone reception
  2. Stuck in Created
  3. Can't understand mod/tech
  4. Caller can't hear you
  5. Registers are Slow
  6. Caller tells you solution is wrong
  7. OrPOS froze
  8. Ask you to change program for them (features etc.)
  9. Customer calling in
  10. TB pin pad
  11. PEBCAK
  12. Playerlync password reset
  13. Troubleshooting steps done before they call / but works for you
  14. Call queue over 10
  15. SAP portal password reset
  16. Scanner not working
  17. "My hr issue"
  18. RONA!?!
  19. Fixed before call
  20. OFS issue
  21. No information on issue
  22. Caller gives you a new name
  23. Legacy pin pad
  24. Tech at wrong store
  25. Call drops
  26. "service channel issue"
  27. I'm computer illiterate
  28. Waiting more then 5 minutes for answer in Slack
  29. Won't perform trouble shooting
  30. pat rolls a dice
  31. OrPOS password reset
  32. Tech didn't check in / out
  33. Ann BO not working
  34. Get an "Alan" issue
  35. iPad...
  36. Call over 30 minutes
  37. GC issue
  38. Answer to hold music
  39. Tech has no FSG
  40. Escalation
  41. Ask to be walked through their systems
  42. It was fine yesterday
  43. Keyboard issue
  44. IExpense Password reset
  45. Redirected back to us. Not our issue
  46. Caller mentions how long they have been waiting
  47. Ben shows up on day off
  48. "we haven't had time to call in" 3+ issues
  49. Cash Drawer Issue
  50. I already rebooted it
  51. Concierge Password reset