(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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TB pin pad
OrPOS password reset
Ask to be walked through their systems
RONA!?!
Registers are Slow
"we haven't had time to call in" 3+ issues
Get an "Alan" issue
OFS issue
"My hr issue"
Redirected back to us. Not our issue
Playerlync password reset
Scanner not working
Keyboard issue
Tech at wrong store
Caller gives you a new name
SAP portal password reset
It was fine yesterday
Legacy pin pad
I already rebooted it
I'm computer illiterate
iPad...
Tech didn't check in / out
Waiting more then 5 minutes for answer in Slack
Answer to hold music
No information on issue
Customer calling in
Ben shows up on day off
Call over 30 minutes
pat rolls a dice
Static/poor phone reception
Cash Drawer Issue
Call drops
Caller mentions how long they have been waiting
Concierge Password reset
Ask you to change program for them (features etc.)
Fixed before call
"service channel issue"
Tech has no FSG
Troubleshooting steps done before they call / but works for you