(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Won't perform trouble shooting
Cash Drawer Issue
Can't understand mod/tech
Static/poor phone reception
It was fine yesterday
Waiting more then 5 minutes for answer in Slack
Answer to hold music
Call over 30 minutes
Escalation
pat rolls a dice
I already rebooted it
Ben shows up on day off
Stuck in Created
Fixed before call
No information on issue
OrPOS froze
Get an "Alan" issue
GC issue
"My hr issue"
Playerlync password reset
Concierge Password reset
I'm computer illiterate
Tech has no FSG
"we haven't had time to call in" 3+ issues
OFS issue
IExpense
Password reset
OrPOS password reset
Redirected back to us. Not our issue
Troubleshooting steps done before they call / but works for you
Tech didn't check in / out
Call drops
Caller mentions how long they have been waiting
Customer calling in
Registers are Slow
SAP portal password reset
Tech at wrong store
RONA!?!
iPad...
Ask to be walked through their systems
TB pin pad
Ask you to change program for them (features etc.)