(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
No information on issue
OrPOS password reset
Can't understand mod/tech
"My hr issue"
Customer calling in
IExpense
Password reset
I'm computer illiterate
"service channel issue"
Caller tells you solution is wrong
Legacy pin pad
Ann BO not working
Ben shows up on day off
Concierge Password reset
Escalation
Stuck in Created
Get an "Alan" issue
Tech didn't check in / out
"we haven't had time to call in" 3+ issues
Registers are Slow
RONA!?!
GC issue
I already rebooted it
Call queue over 10
It was fine yesterday
Tech at wrong store
SAP portal password reset
Redirected back to us. Not our issue
Cash Drawer Issue
Keyboard issue
Won't perform trouble shooting
Ask to be walked through their systems
pat rolls a dice
Answer to hold music
Call drops
Caller can't hear you
Ask you to change program for them (features etc.)
TB pin pad
Playerlync password reset
Static/poor phone reception
Fixed before call
Caller gives you a new name
PEBCAK
OrPOS froze
Scanner not working
Caller mentions how long they have been waiting
iPad...
OFS issue
Waiting more then 5 minutes for answer in Slack
Tech has no FSG
Troubleshooting steps done before they call / but works for you