This bingo card has a free space and 51 words: PEBCAK, Escalation, Call over 30 minutes, Can't understand mod/tech, Waiting more then 5 minutes for answer in Slack, Caller tells you solution is wrong, GC issue, Caller can't hear you, Static/poor phone reception, Caller gives you a new name, Ask to be walked through their systems, Call queue over 10, Caller mentions how long they have been waiting, Answer to hold music, Won't perform trouble shooting, Customer calling in, Ann BO not working, Troubleshooting steps done before they call / but works for you, Call drops, Ask you to change program for them (features etc.), iPad..., Keyboard issue, TB pin pad, Legacy pin pad, No information on issue, "we haven't had time to call in" 3+ issues, OrPOS froze, OFS issue, Stuck in Created, Scanner not working, "service channel issue", "My hr issue", Redirected back to us. Not our issue, pat rolls a dice, Ben shows up on day off, Get an "Alan" issue, It was fine yesterday, I already rebooted it, I'm computer illiterate, IExpense Password reset, Registers are Slow, Fixed before call, Cash Drawer Issue, RONA!?!, SAP portal password reset, Concierge Password reset, Playerlync password reset, OrPOS password reset, Tech has no FSG, Tech at wrong store and Tech didn't check in / out.
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