(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I get how this could be confusing.”
Time:
Contract#:
“You are totally right!”
Time:
Contract#:
“I can hear that this is important for you.”
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Contract#:
“I’ve had something like this happen before—I know how frustrating it can feel.”
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Contract#:
“I see the problem here!”
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Contract#:
“You might find XYZ helpful.”
Time:
Contract#:
A personal, conversational greeting, ie. “Hi there Scott!”
Time:
Contract#:
“I’m sorry you’ve had to deal with this.”
Time:
Contract#:
“You’re right.”
Time:
Contract#:
“It seems like XYZ thing happened.” (Rather than “You did XYZ thing”)
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Contract#:
“It sounds like…”
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Contract#:
“Let me know if I’m misunderstanding you.”
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Contract#:
“Let me know if I’m off the mark here.”
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Contract#:
“I understand that you’re on a timeline right now!”
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Contract#:
“That makes total sense.”
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Contract#:
“What would your best case scenario look like?”
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Contract#:
“Thanks for reaching out about this!”
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Contract#:
“I want to make sure we’re both on the same page.”
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Contract#:
“I’m happy to help!”
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Contract#:
“I’m able to reproduce this—it’s not just you.”
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Contract#:
“I understand how that could be frustrating.”
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Contract#:
“I’ll work with our team here to resolve this.”
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Contract#:
Thank them for providing extra or additional details.
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Contract#:
“I’d be asking these same questions.”
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Contract#:
“That’s a great question.”
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Contract#:
“I’ll get back to you as soon as possible.”
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Contract#:
Ask for more information about what they actually want or need.
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Contract#:
“I’m sorry to hear that you are having trouble.”
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Contract#:
“It seems like what you’re saying is…”
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Contract#:
