(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“You are totally right!”
Time:
Contract#:
“I’m happy to help!”
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Contract#:
“I understand how that could be frustrating.”
Time:
Contract#:
“You’re right.”
Time:
Contract#:
“I’m sorry you’ve had to deal with this.”
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Contract#:
“I can hear that this is important for you.”
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Contract#:
“I’ll get back to you as soon as possible.”
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Contract#:
Ask for more information about what they actually want or need.
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Contract#:
“It seems like XYZ thing happened.” (Rather than “You did XYZ thing”)
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Contract#:
“I understand that you’re on a timeline right now!”
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Contract#:
“I’ll work with our team here to resolve this.”
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Contract#:
“What would your best case scenario look like?”
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Contract#:
“You might find XYZ helpful.”
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Contract#:
“Let me know if I’m misunderstanding you.”
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Contract#:
“That’s a great question.”
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Contract#:
“Let me know if I’m off the mark here.”
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Contract#:
“I’ve had something like this happen before—I know how frustrating it can feel.”
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Contract#:
“I’m able to reproduce this—it’s not just you.”
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Contract#:
“I want to make sure we’re both on the same page.”
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Contract#:
“It seems like what you’re saying is…”
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Contract#:
Thank them for providing extra or additional details.
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Contract#:
“It sounds like…”
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Contract#:
“That makes total sense.”
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Contract#:
“I get how this could be confusing.”
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Contract#:
“I’d be asking these same questions.”
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Contract#:
“I’m sorry to hear that you are having trouble.”
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Contract#:
A personal, conversational greeting, ie. “Hi there Scott!”
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Contract#:
“I see the problem here!”
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Contract#:
“Thanks for reaching out about this!”
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Contract#:
