(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Closing out all dispatch chats (not just yours)
call back 3 or more missed calls
Sell a SAM plan
All techs dispatched before 10am
dispatching 7 techs outside of your dept
Setting at least 2 leads for techs
talking to one service manager more than 5 times
converting 4 or more jobs
jump on the main line
one dispatcher in seat at all times
email invoice/estimate to 3 or more customers
removing dispatch fees
motivate tech who is down about last job
verified the calls from the day before were closed out properly
all jobs have pics, notes and estimates
returning from lunches and breaks on time
talk to one tech more than 8 times
rescheduling a customer instead of canceling
communicating with service manager for CSR 2 or more times
Average call time under 2 minutes
remember daily huddle email
Ask 3 techs if they have completed their daily stretches
