(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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call back 3 or more missed calls
converting 4 or more jobs
Help 2 or more CSR's with a question
removing dispatch fees
rescheduling a customer instead of canceling
talking to one service manager more than 5 times
motivate tech who is down about last job
Ask 3 techs if they have completed their daily stretches
jump on the main line
collect a payment
returning from lunches and breaks on time
all jobs have pics, notes and estimates
email invoice/estimate to 3 or more customers
talk to one tech more than 8 times
Setting at least 2 leads for techs
remember daily huddle email
verified the calls from the day before were closed out properly
All techs dispatched before 10am
one dispatcher in seat at all times
Sell a SAM plan
Average call time under 2 minutes
dispatching 7 techs outside of your dept
Closing out all dispatch chats (not just yours)
communicating with service manager for CSR 2 or more times
