emailinvoice/estimateto 3 or morecustomerstalking toone servicemanagermore than 5timesHelp 2 ormoreCSR's witha questionAveragecall timeunder 2minutesverified thecalls from theday beforewere closedout properlyonedispatcherin seat atall timestalk to onetech morethan 8timesconverting4 or morejobsremovingdispatchfeesall jobshave pics,notes andestimatesdispatching7 techsoutside ofyour deptjump onthe mainlineSell aSAMplanSetting atleast 2leads fortechscommunicatingwith servicemanager forCSR 2 or moretimesAll techsdispatchedbefore10amreturningfrom lunchesand breakson timeClosing outall dispatchchats (notjust yours)call back3 or moremissedcallsAsk 3 techsif they havecompletedtheir dailystretchesmotivatetech who isdown aboutlast jobcollect apaymentreschedulinga customerinstead ofcancelingrememberdailyhuddleemailemailinvoice/estimateto 3 or morecustomerstalking toone servicemanagermore than 5timesHelp 2 ormoreCSR's witha questionAveragecall timeunder 2minutesverified thecalls from theday beforewere closedout properlyonedispatcherin seat atall timestalk to onetech morethan 8timesconverting4 or morejobsremovingdispatchfeesall jobshave pics,notes andestimatesdispatching7 techsoutside ofyour deptjump onthe mainlineSell aSAMplanSetting atleast 2leads fortechscommunicatingwith servicemanager forCSR 2 or moretimesAll techsdispatchedbefore10amreturningfrom lunchesand breakson timeClosing outall dispatchchats (notjust yours)call back3 or moremissedcallsAsk 3 techsif they havecompletedtheir dailystretchesmotivatetech who isdown aboutlast jobcollect apaymentreschedulinga customerinstead ofcancelingrememberdailyhuddleemail

Dispatchers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. email invoice/estimate to 3 or more customers
  2. talking to one service manager more than 5 times
  3. Help 2 or more CSR's with a question
  4. Average call time under 2 minutes
  5. verified the calls from the day before were closed out properly
  6. one dispatcher in seat at all times
  7. talk to one tech more than 8 times
  8. converting 4 or more jobs
  9. removing dispatch fees
  10. all jobs have pics, notes and estimates
  11. dispatching 7 techs outside of your dept
  12. jump on the main line
  13. Sell a SAM plan
  14. Setting at least 2 leads for techs
  15. communicating with service manager for CSR 2 or more times
  16. All techs dispatched before 10am
  17. returning from lunches and breaks on time
  18. Closing out all dispatch chats (not just yours)
  19. call back 3 or more missed calls
  20. Ask 3 techs if they have completed their daily stretches
  21. motivate tech who is down about last job
  22. collect a payment
  23. rescheduling a customer instead of canceling
  24. remember daily huddle email