(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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jump on the main line
Help 2 or more CSR's with a question
collect a payment
All techs dispatched before 10am
one dispatcher in seat at all times
rescheduling a customer instead of canceling
Average call time under 2 minutes
converting 4 or more jobs
dispatching 7 techs outside of your dept
all jobs have pics, notes and estimates
removing dispatch fees
talking to one service manager more than 5 times
remember daily huddle email
Ask 3 techs if they have completed their daily stretches
Closing out all dispatch chats (not just yours)
motivate tech who is down about last job
returning from lunches and breaks on time
verified the calls from the day before were closed out properly
communicating with service manager for CSR 2 or more times
