rememberdailyhuddleemailtalking toone servicemanagermore than 5timesreturningfrom lunchesand breakson timeAveragecall timeunder 2minutesAsk 3 techsif they havecompletedtheir dailystretchesemailinvoice/estimateto 3 or morecustomersall jobshave pics,notes andestimatesClosing outall dispatchchats (notjust yours)All techsdispatchedbefore10amtalk to onetech morethan 8timesverified thecalls from theday beforewere closedout properlyremovingdispatchfeescommunicatingwith servicemanager forCSR 2 or moretimesconverting4 or morejobsSell aSAMplanonedispatcherin seat atall timesreschedulinga customerinstead ofcancelingdispatching7 techsoutside ofyour deptcollect apaymentSetting atleast 2leads fortechsHelp 2 ormoreCSR's witha questionjump onthe mainlinecall back3 or moremissedcallsmotivatetech who isdown aboutlast jobrememberdailyhuddleemailtalking toone servicemanagermore than 5timesreturningfrom lunchesand breakson timeAveragecall timeunder 2minutesAsk 3 techsif they havecompletedtheir dailystretchesemailinvoice/estimateto 3 or morecustomersall jobshave pics,notes andestimatesClosing outall dispatchchats (notjust yours)All techsdispatchedbefore10amtalk to onetech morethan 8timesverified thecalls from theday beforewere closedout properlyremovingdispatchfeescommunicatingwith servicemanager forCSR 2 or moretimesconverting4 or morejobsSell aSAMplanonedispatcherin seat atall timesreschedulinga customerinstead ofcancelingdispatching7 techsoutside ofyour deptcollect apaymentSetting atleast 2leads fortechsHelp 2 ormoreCSR's witha questionjump onthe mainlinecall back3 or moremissedcallsmotivatetech who isdown aboutlast job

Dispatchers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. remember daily huddle email
  2. talking to one service manager more than 5 times
  3. returning from lunches and breaks on time
  4. Average call time under 2 minutes
  5. Ask 3 techs if they have completed their daily stretches
  6. email invoice/estimate to 3 or more customers
  7. all jobs have pics, notes and estimates
  8. Closing out all dispatch chats (not just yours)
  9. All techs dispatched before 10am
  10. talk to one tech more than 8 times
  11. verified the calls from the day before were closed out properly
  12. removing dispatch fees
  13. communicating with service manager for CSR 2 or more times
  14. converting 4 or more jobs
  15. Sell a SAM plan
  16. one dispatcher in seat at all times
  17. rescheduling a customer instead of canceling
  18. dispatching 7 techs outside of your dept
  19. collect a payment
  20. Setting at least 2 leads for techs
  21. Help 2 or more CSR's with a question
  22. jump on the main line
  23. call back 3 or more missed calls
  24. motivate tech who is down about last job