Ask 3 techsif they havecompletedtheir dailystretchestalking toone servicemanagermore than 5timesverified thecalls from theday beforewere closedout properlyAll techsdispatchedbefore10amrememberdailyhuddleemailonedispatcherin seat atall timesreturningfrom lunchesand breakson timeconverting4 or morejobsjump onthe mainlinereschedulinga customerinstead ofcancelingremovingdispatchfeescommunicatingwith servicemanager forCSR 2 or moretimesdispatching7 techsoutside ofyour deptSell aSAMplantalk to onetech morethan 8timesClosing outall dispatchchats (notjust yours)Help 2 ormoreCSR's witha questionSetting atleast 2leads fortechsmotivatetech who isdown aboutlast joball jobshave pics,notes andestimatesemailinvoice/estimateto 3 or morecustomerscollect apaymentAveragecall timeunder 2minutescall back3 or moremissedcallsAsk 3 techsif they havecompletedtheir dailystretchestalking toone servicemanagermore than 5timesverified thecalls from theday beforewere closedout properlyAll techsdispatchedbefore10amrememberdailyhuddleemailonedispatcherin seat atall timesreturningfrom lunchesand breakson timeconverting4 or morejobsjump onthe mainlinereschedulinga customerinstead ofcancelingremovingdispatchfeescommunicatingwith servicemanager forCSR 2 or moretimesdispatching7 techsoutside ofyour deptSell aSAMplantalk to onetech morethan 8timesClosing outall dispatchchats (notjust yours)Help 2 ormoreCSR's witha questionSetting atleast 2leads fortechsmotivatetech who isdown aboutlast joball jobshave pics,notes andestimatesemailinvoice/estimateto 3 or morecustomerscollect apaymentAveragecall timeunder 2minutescall back3 or moremissedcalls

Dispatchers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask 3 techs if they have completed their daily stretches
  2. talking to one service manager more than 5 times
  3. verified the calls from the day before were closed out properly
  4. All techs dispatched before 10am
  5. remember daily huddle email
  6. one dispatcher in seat at all times
  7. returning from lunches and breaks on time
  8. converting 4 or more jobs
  9. jump on the main line
  10. rescheduling a customer instead of canceling
  11. removing dispatch fees
  12. communicating with service manager for CSR 2 or more times
  13. dispatching 7 techs outside of your dept
  14. Sell a SAM plan
  15. talk to one tech more than 8 times
  16. Closing out all dispatch chats (not just yours)
  17. Help 2 or more CSR's with a question
  18. Setting at least 2 leads for techs
  19. motivate tech who is down about last job
  20. all jobs have pics, notes and estimates
  21. email invoice/estimate to 3 or more customers
  22. collect a payment
  23. Average call time under 2 minutes
  24. call back 3 or more missed calls