(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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email invoice/estimate to 3 or more customers
Help 2 or more CSR's with a question
motivate tech who is down about last job
communicating with service manager for CSR 2 or more times
talk to one tech more than 8 times
Average call time under 2 minutes
returning from lunches and breaks on time
rescheduling a customer instead of canceling
converting 4 or more jobs
verified the calls from the day before were closed out properly
Closing out all dispatch chats (not just yours)
removing dispatch fees
all jobs have pics, notes and estimates
jump on the main line
remember daily huddle email
All techs dispatched before 10am
collect a payment
call back 3 or more missed calls
dispatching 7 techs outside of your dept
one dispatcher in seat at all times
Ask 3 techs if they have completed their daily stretches
