all jobshave pics,notes andestimatesreschedulinga customerinstead ofcancelingtalking toone servicemanagermore than 5timesAveragecall timeunder 2minutescommunicatingwith servicemanager forCSR 2 or moretimesAll techsdispatchedbefore10amcall back3 or moremissedcallsrememberdailyhuddleemailcollect apaymentjump onthe mainlineAsk 3 techsif they havecompletedtheir dailystretchesSell aSAMplandispatching7 techsoutside ofyour deptconverting4 or morejobsmotivatetech who isdown aboutlast jobemailinvoice/estimateto 3 or morecustomersreturningfrom lunchesand breakson timeClosing outall dispatchchats (notjust yours)removingdispatchfeesverified thecalls from theday beforewere closedout properlyonedispatcherin seat atall timestalk to onetech morethan 8timesHelp 2 ormoreCSR's witha questionSetting atleast 2leads fortechsall jobshave pics,notes andestimatesreschedulinga customerinstead ofcancelingtalking toone servicemanagermore than 5timesAveragecall timeunder 2minutescommunicatingwith servicemanager forCSR 2 or moretimesAll techsdispatchedbefore10amcall back3 or moremissedcallsrememberdailyhuddleemailcollect apaymentjump onthe mainlineAsk 3 techsif they havecompletedtheir dailystretchesSell aSAMplandispatching7 techsoutside ofyour deptconverting4 or morejobsmotivatetech who isdown aboutlast jobemailinvoice/estimateto 3 or morecustomersreturningfrom lunchesand breakson timeClosing outall dispatchchats (notjust yours)removingdispatchfeesverified thecalls from theday beforewere closedout properlyonedispatcherin seat atall timestalk to onetech morethan 8timesHelp 2 ormoreCSR's witha questionSetting atleast 2leads fortechs

Dispatchers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. all jobs have pics, notes and estimates
  2. rescheduling a customer instead of canceling
  3. talking to one service manager more than 5 times
  4. Average call time under 2 minutes
  5. communicating with service manager for CSR 2 or more times
  6. All techs dispatched before 10am
  7. call back 3 or more missed calls
  8. remember daily huddle email
  9. collect a payment
  10. jump on the main line
  11. Ask 3 techs if they have completed their daily stretches
  12. Sell a SAM plan
  13. dispatching 7 techs outside of your dept
  14. converting 4 or more jobs
  15. motivate tech who is down about last job
  16. email invoice/estimate to 3 or more customers
  17. returning from lunches and breaks on time
  18. Closing out all dispatch chats (not just yours)
  19. removing dispatch fees
  20. verified the calls from the day before were closed out properly
  21. one dispatcher in seat at all times
  22. talk to one tech more than 8 times
  23. Help 2 or more CSR's with a question
  24. Setting at least 2 leads for techs