converting4 or morejobsSetting atleast 2leads fortechsemailinvoice/estimateto 3 or morecustomerscall back3 or moremissedcallscollect apaymentClosing outall dispatchchats (notjust yours)Averagecall timeunder 2minutesreschedulinga customerinstead ofcancelingtalking toone servicemanagermore than 5timesreturningfrom lunchesand breakson timeverified thecalls from theday beforewere closedout properlyremovingdispatchfeesmotivatetech who isdown aboutlast jobAsk 3 techsif they havecompletedtheir dailystretchesdispatching7 techsoutside ofyour deptcommunicatingwith servicemanager forCSR 2 or moretimesAll techsdispatchedbefore10amtalk to onetech morethan 8timesall jobshave pics,notes andestimatesHelp 2 ormoreCSR's witha questionjump onthe mainlineonedispatcherin seat atall timesrememberdailyhuddleemailSell aSAMplanconverting4 or morejobsSetting atleast 2leads fortechsemailinvoice/estimateto 3 or morecustomerscall back3 or moremissedcallscollect apaymentClosing outall dispatchchats (notjust yours)Averagecall timeunder 2minutesreschedulinga customerinstead ofcancelingtalking toone servicemanagermore than 5timesreturningfrom lunchesand breakson timeverified thecalls from theday beforewere closedout properlyremovingdispatchfeesmotivatetech who isdown aboutlast jobAsk 3 techsif they havecompletedtheir dailystretchesdispatching7 techsoutside ofyour deptcommunicatingwith servicemanager forCSR 2 or moretimesAll techsdispatchedbefore10amtalk to onetech morethan 8timesall jobshave pics,notes andestimatesHelp 2 ormoreCSR's witha questionjump onthe mainlineonedispatcherin seat atall timesrememberdailyhuddleemailSell aSAMplan

Dispatchers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. converting 4 or more jobs
  2. Setting at least 2 leads for techs
  3. email invoice/estimate to 3 or more customers
  4. call back 3 or more missed calls
  5. collect a payment
  6. Closing out all dispatch chats (not just yours)
  7. Average call time under 2 minutes
  8. rescheduling a customer instead of canceling
  9. talking to one service manager more than 5 times
  10. returning from lunches and breaks on time
  11. verified the calls from the day before were closed out properly
  12. removing dispatch fees
  13. motivate tech who is down about last job
  14. Ask 3 techs if they have completed their daily stretches
  15. dispatching 7 techs outside of your dept
  16. communicating with service manager for CSR 2 or more times
  17. All techs dispatched before 10am
  18. talk to one tech more than 8 times
  19. all jobs have pics, notes and estimates
  20. Help 2 or more CSR's with a question
  21. jump on the main line
  22. one dispatcher in seat at all times
  23. remember daily huddle email
  24. Sell a SAM plan