dispatching7 techsoutside ofyour deptSell aSAMplanreturningfrom lunchesand breakson timecollect apaymentcommunicatingwith servicemanager forCSR 2 or moretimesAsk 3 techsif they havecompletedtheir dailystretchesAveragecall timeunder 2minutesClosing outall dispatchchats (notjust yours)removingdispatchfeesverified thecalls from theday beforewere closedout properlyrememberdailyhuddleemailAll techsdispatchedbefore10amcall back3 or moremissedcallsmotivatetech who isdown aboutlast jobconverting4 or morejobsemailinvoice/estimateto 3 or morecustomersjump onthe mainlineSetting atleast 2leads fortechsHelp 2 ormoreCSR's witha questionall jobshave pics,notes andestimatesonedispatcherin seat atall timestalk to onetech morethan 8timesreschedulinga customerinstead ofcancelingtalking toone servicemanagermore than 5timesdispatching7 techsoutside ofyour deptSell aSAMplanreturningfrom lunchesand breakson timecollect apaymentcommunicatingwith servicemanager forCSR 2 or moretimesAsk 3 techsif they havecompletedtheir dailystretchesAveragecall timeunder 2minutesClosing outall dispatchchats (notjust yours)removingdispatchfeesverified thecalls from theday beforewere closedout properlyrememberdailyhuddleemailAll techsdispatchedbefore10amcall back3 or moremissedcallsmotivatetech who isdown aboutlast jobconverting4 or morejobsemailinvoice/estimateto 3 or morecustomersjump onthe mainlineSetting atleast 2leads fortechsHelp 2 ormoreCSR's witha questionall jobshave pics,notes andestimatesonedispatcherin seat atall timestalk to onetech morethan 8timesreschedulinga customerinstead ofcancelingtalking toone servicemanagermore than 5times

Dispatchers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. dispatching 7 techs outside of your dept
  2. Sell a SAM plan
  3. returning from lunches and breaks on time
  4. collect a payment
  5. communicating with service manager for CSR 2 or more times
  6. Ask 3 techs if they have completed their daily stretches
  7. Average call time under 2 minutes
  8. Closing out all dispatch chats (not just yours)
  9. removing dispatch fees
  10. verified the calls from the day before were closed out properly
  11. remember daily huddle email
  12. All techs dispatched before 10am
  13. call back 3 or more missed calls
  14. motivate tech who is down about last job
  15. converting 4 or more jobs
  16. email invoice/estimate to 3 or more customers
  17. jump on the main line
  18. Setting at least 2 leads for techs
  19. Help 2 or more CSR's with a question
  20. all jobs have pics, notes and estimates
  21. one dispatcher in seat at all times
  22. talk to one tech more than 8 times
  23. rescheduling a customer instead of canceling
  24. talking to one service manager more than 5 times