onedispatcherin seat atall timesAsk 3 techsif they havecompletedtheir dailystretchesClosing outall dispatchchats (notjust yours)rememberdailyhuddleemailemailinvoice/estimateto 3 or morecustomersremovingdispatchfeescommunicatingwith servicemanager forCSR 2 or moretimesreschedulinga customerinstead ofcancelingSetting atleast 2leads fortechsall jobshave pics,notes andestimatesdispatching7 techsoutside ofyour deptverified thecalls from theday beforewere closedout properlyjump onthe mainlinecollect apaymentSell aSAMplanAll techsdispatchedbefore10amAveragecall timeunder 2minutesconverting4 or morejobsmotivatetech who isdown aboutlast jobtalking toone servicemanagermore than 5timesHelp 2 ormoreCSR's witha questiontalk to onetech morethan 8timescall back3 or moremissedcallsreturningfrom lunchesand breakson timeonedispatcherin seat atall timesAsk 3 techsif they havecompletedtheir dailystretchesClosing outall dispatchchats (notjust yours)rememberdailyhuddleemailemailinvoice/estimateto 3 or morecustomersremovingdispatchfeescommunicatingwith servicemanager forCSR 2 or moretimesreschedulinga customerinstead ofcancelingSetting atleast 2leads fortechsall jobshave pics,notes andestimatesdispatching7 techsoutside ofyour deptverified thecalls from theday beforewere closedout properlyjump onthe mainlinecollect apaymentSell aSAMplanAll techsdispatchedbefore10amAveragecall timeunder 2minutesconverting4 or morejobsmotivatetech who isdown aboutlast jobtalking toone servicemanagermore than 5timesHelp 2 ormoreCSR's witha questiontalk to onetech morethan 8timescall back3 or moremissedcallsreturningfrom lunchesand breakson time

Dispatchers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. one dispatcher in seat at all times
  2. Ask 3 techs if they have completed their daily stretches
  3. Closing out all dispatch chats (not just yours)
  4. remember daily huddle email
  5. email invoice/estimate to 3 or more customers
  6. removing dispatch fees
  7. communicating with service manager for CSR 2 or more times
  8. rescheduling a customer instead of canceling
  9. Setting at least 2 leads for techs
  10. all jobs have pics, notes and estimates
  11. dispatching 7 techs outside of your dept
  12. verified the calls from the day before were closed out properly
  13. jump on the main line
  14. collect a payment
  15. Sell a SAM plan
  16. All techs dispatched before 10am
  17. Average call time under 2 minutes
  18. converting 4 or more jobs
  19. motivate tech who is down about last job
  20. talking to one service manager more than 5 times
  21. Help 2 or more CSR's with a question
  22. talk to one tech more than 8 times
  23. call back 3 or more missed calls
  24. returning from lunches and breaks on time