all jobshave pics,notes andestimatesreturningfrom lunchesand breakson timeremovingdispatchfeesAveragecall timeunder 2minutescall back3 or moremissedcallsmotivatetech who isdown aboutlast jobtalk to onetech morethan 8timescollect apaymentonedispatcherin seat atall timesAsk 3 techsif they havecompletedtheir dailystretchesconverting4 or morejobsrememberdailyhuddleemailverified thecalls from theday beforewere closedout properlyAll techsdispatchedbefore10amjump onthe mainlinetalking toone servicemanagermore than 5timesreschedulinga customerinstead ofcancelingSell aSAMplandispatching7 techsoutside ofyour deptClosing outall dispatchchats (notjust yours)Help 2 ormoreCSR's witha questioncommunicatingwith servicemanager forCSR 2 or moretimesemailinvoice/estimateto 3 or morecustomersSetting atleast 2leads fortechsall jobshave pics,notes andestimatesreturningfrom lunchesand breakson timeremovingdispatchfeesAveragecall timeunder 2minutescall back3 or moremissedcallsmotivatetech who isdown aboutlast jobtalk to onetech morethan 8timescollect apaymentonedispatcherin seat atall timesAsk 3 techsif they havecompletedtheir dailystretchesconverting4 or morejobsrememberdailyhuddleemailverified thecalls from theday beforewere closedout properlyAll techsdispatchedbefore10amjump onthe mainlinetalking toone servicemanagermore than 5timesreschedulinga customerinstead ofcancelingSell aSAMplandispatching7 techsoutside ofyour deptClosing outall dispatchchats (notjust yours)Help 2 ormoreCSR's witha questioncommunicatingwith servicemanager forCSR 2 or moretimesemailinvoice/estimateto 3 or morecustomersSetting atleast 2leads fortechs

Dispatchers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. all jobs have pics, notes and estimates
  2. returning from lunches and breaks on time
  3. removing dispatch fees
  4. Average call time under 2 minutes
  5. call back 3 or more missed calls
  6. motivate tech who is down about last job
  7. talk to one tech more than 8 times
  8. collect a payment
  9. one dispatcher in seat at all times
  10. Ask 3 techs if they have completed their daily stretches
  11. converting 4 or more jobs
  12. remember daily huddle email
  13. verified the calls from the day before were closed out properly
  14. All techs dispatched before 10am
  15. jump on the main line
  16. talking to one service manager more than 5 times
  17. rescheduling a customer instead of canceling
  18. Sell a SAM plan
  19. dispatching 7 techs outside of your dept
  20. Closing out all dispatch chats (not just yours)
  21. Help 2 or more CSR's with a question
  22. communicating with service manager for CSR 2 or more times
  23. email invoice/estimate to 3 or more customers
  24. Setting at least 2 leads for techs