emailinvoice/estimateto 3 or morecustomersdispatching7 techsoutside ofyour deptSetting atleast 2leads fortechsAsk 3 techsif they havecompletedtheir dailystretchestalking toone servicemanagermore than 5timesall jobshave pics,notes andestimatescommunicatingwith servicemanager forCSR 2 or moretimesHelp 2 ormoreCSR's witha questionAveragecall timeunder 2minutescall back3 or moremissedcallsrememberdailyhuddleemailSell aSAMplantalk to onetech morethan 8timesreturningfrom lunchesand breakson timecollect apaymentAll techsdispatchedbefore10amjump onthe mainlineverified thecalls from theday beforewere closedout properlyClosing outall dispatchchats (notjust yours)converting4 or morejobsonedispatcherin seat atall timesmotivatetech who isdown aboutlast jobremovingdispatchfeesreschedulinga customerinstead ofcancelingemailinvoice/estimateto 3 or morecustomersdispatching7 techsoutside ofyour deptSetting atleast 2leads fortechsAsk 3 techsif they havecompletedtheir dailystretchestalking toone servicemanagermore than 5timesall jobshave pics,notes andestimatescommunicatingwith servicemanager forCSR 2 or moretimesHelp 2 ormoreCSR's witha questionAveragecall timeunder 2minutescall back3 or moremissedcallsrememberdailyhuddleemailSell aSAMplantalk to onetech morethan 8timesreturningfrom lunchesand breakson timecollect apaymentAll techsdispatchedbefore10amjump onthe mainlineverified thecalls from theday beforewere closedout properlyClosing outall dispatchchats (notjust yours)converting4 or morejobsonedispatcherin seat atall timesmotivatetech who isdown aboutlast jobremovingdispatchfeesreschedulinga customerinstead ofcanceling

Dispatchers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. email invoice/estimate to 3 or more customers
  2. dispatching 7 techs outside of your dept
  3. Setting at least 2 leads for techs
  4. Ask 3 techs if they have completed their daily stretches
  5. talking to one service manager more than 5 times
  6. all jobs have pics, notes and estimates
  7. communicating with service manager for CSR 2 or more times
  8. Help 2 or more CSR's with a question
  9. Average call time under 2 minutes
  10. call back 3 or more missed calls
  11. remember daily huddle email
  12. Sell a SAM plan
  13. talk to one tech more than 8 times
  14. returning from lunches and breaks on time
  15. collect a payment
  16. All techs dispatched before 10am
  17. jump on the main line
  18. verified the calls from the day before were closed out properly
  19. Closing out all dispatch chats (not just yours)
  20. converting 4 or more jobs
  21. one dispatcher in seat at all times
  22. motivate tech who is down about last job
  23. removing dispatch fees
  24. rescheduling a customer instead of canceling