(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Setting at least 2 leads for techs
email invoice/estimate to 3 or more customers
talk to one tech more than 8 times
Help 2 or more CSR's with a question
motivate tech who is down about last job
removing dispatch fees
rescheduling a customer instead of canceling
verified the calls from the day before were closed out properly
returning from lunches and breaks on time
All techs dispatched before 10am
call back 3 or more missed calls
remember daily huddle email
Sell a SAM plan
talking to one service manager more than 5 times
Average call time under 2 minutes
dispatching 7 techs outside of your dept
one dispatcher in seat at all times
converting 4 or more jobs
jump on the main line
collect a payment
Closing out all dispatch chats (not just yours)
all jobs have pics, notes and estimates
communicating with service manager for CSR 2 or more times
Ask 3 techs if they have completed their daily stretches
