This bingo card has a free space and 24 words: All techs dispatched before 10am, converting 4 or more jobs, all jobs have pics, notes and estimates, Setting at least 2 leads for techs, one dispatcher in seat at all times, email invoice/estimate to 3 or more customers, jump on the main line, removing dispatch fees, Help 2 or more CSR's with a question, Closing out all dispatch chats (not just yours), rescheduling a customer instead of canceling, Average call time under 2 minutes, remember daily huddle email, talking to one service manager more than 5 times, dispatching 7 techs outside of your dept, collect a payment, returning from lunches and breaks on time, motivate tech who is down about last job, call back 3 or more missed calls, communicating with service manager for CSR 2 or more times, Sell a SAM plan, talk to one tech more than 8 times, Ask 3 techs if they have completed their daily stretches and verified the calls from the day before were closed out properly.
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