Can you seemy screenright now -on a normalcall."My teamaren'ttechnical"QuickQuestion - Itwas not aquickquestion.It was apermissionsissue.editing onthe pre-launchURLURL to thepage notincluded/knownGets puton hold bythe clientScreenshotstaken onphoneCameraWants us toset up theirGoogleanalyticsaccountPhonecall over30 minsDomainissues - itwas theirDNSUrgentnotUrgentIt was aninternalnetworkissueWhobroke it? (It was thereporter)Reopens andold ticketrather thansending in anew one.Do youneed mycustomerID?Can you seemy screenright now -on a normalcall."My teamaren'ttechnical"QuickQuestion - Itwas not aquickquestion.It was apermissionsissue.editing onthe pre-launchURLURL to thepage notincluded/knownGets puton hold bythe clientScreenshotstaken onphoneCameraWants us toset up theirGoogleanalyticsaccountPhonecall over30 minsDomainissues - itwas theirDNSUrgentnotUrgentIt was aninternalnetworkissueWhobroke it? (It was thereporter)Reopens andold ticketrather thansending in anew one.Do youneed mycustomerID?

Non BTS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you see my screen right now - on a normal call.
  2. "My team aren't technical"
  3. Quick Question - It was not a quick question.
  4. It was a permissions issue.
  5. editing on the pre-launch URL
  6. URL to the page not included/known
  7. Gets put on hold by the client
  8. Screenshots taken on phone Camera
  9. Wants us to set up their Google analytics account
  10. Phone call over 30 mins
  11. Domain issues - it was their DNS
  12. Urgent not Urgent
  13. It was an internal network issue
  14. Who broke it? ( It was the reporter)
  15. Reopens and old ticket rather than sending in a new one.
  16. Do you need my customer ID?