Domainissues - itwas theirDNSCan you seemy screenright now -on a normalcall."My teamaren'ttechnical"URL to thepage notincluded/knownGets puton hold bythe clientIt was aninternalnetworkissueQuickQuestion - Itwas not aquickquestion.Wants us toset up theirGoogleanalyticsaccountPhonecall over30 minsIt was apermissionsissue.editing onthe pre-launchURLScreenshotstaken onphoneCameraDo youneed mycustomerID?Whobroke it? (It was thereporter)UrgentnotUrgentReopens andold ticketrather thansending in anew one.Domainissues - itwas theirDNSCan you seemy screenright now -on a normalcall."My teamaren'ttechnical"URL to thepage notincluded/knownGets puton hold bythe clientIt was aninternalnetworkissueQuickQuestion - Itwas not aquickquestion.Wants us toset up theirGoogleanalyticsaccountPhonecall over30 minsIt was apermissionsissue.editing onthe pre-launchURLScreenshotstaken onphoneCameraDo youneed mycustomerID?Whobroke it? (It was thereporter)UrgentnotUrgentReopens andold ticketrather thansending in anew one.

Non BTS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Domain issues - it was their DNS
  2. Can you see my screen right now - on a normal call.
  3. "My team aren't technical"
  4. URL to the page not included/known
  5. Gets put on hold by the client
  6. It was an internal network issue
  7. Quick Question - It was not a quick question.
  8. Wants us to set up their Google analytics account
  9. Phone call over 30 mins
  10. It was a permissions issue.
  11. editing on the pre-launch URL
  12. Screenshots taken on phone Camera
  13. Do you need my customer ID?
  14. Who broke it? ( It was the reporter)
  15. Urgent not Urgent
  16. Reopens and old ticket rather than sending in a new one.