"My teamaren'ttechnical"QuickQuestion - Itwas not aquickquestion.Reopens andold ticketrather thansending in anew one.UrgentnotUrgentGets puton hold bythe clientPhonecall over30 minsWants us toset up theirGoogleanalyticsaccountDo youneed mycustomerID?It was aninternalnetworkissueWhobroke it? (It was thereporter)URL to thepage notincluded/knownediting onthe pre-launchURLCan you seemy screenright now -on a normalcall.Screenshotstaken onphoneCameraDomainissues - itwas theirDNSIt was apermissionsissue."My teamaren'ttechnical"QuickQuestion - Itwas not aquickquestion.Reopens andold ticketrather thansending in anew one.UrgentnotUrgentGets puton hold bythe clientPhonecall over30 minsWants us toset up theirGoogleanalyticsaccountDo youneed mycustomerID?It was aninternalnetworkissueWhobroke it? (It was thereporter)URL to thepage notincluded/knownediting onthe pre-launchURLCan you seemy screenright now -on a normalcall.Screenshotstaken onphoneCameraDomainissues - itwas theirDNSIt was apermissionsissue.

Non BTS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "My team aren't technical"
  2. Quick Question - It was not a quick question.
  3. Reopens and old ticket rather than sending in a new one.
  4. Urgent not Urgent
  5. Gets put on hold by the client
  6. Phone call over 30 mins
  7. Wants us to set up their Google analytics account
  8. Do you need my customer ID?
  9. It was an internal network issue
  10. Who broke it? ( It was the reporter)
  11. URL to the page not included/known
  12. editing on the pre-launch URL
  13. Can you see my screen right now - on a normal call.
  14. Screenshots taken on phone Camera
  15. Domain issues - it was their DNS
  16. It was a permissions issue.