Gets puton hold bythe clientQuickQuestion - Itwas not aquickquestion.It was apermissionsissue.UrgentnotUrgentediting onthe pre-launchURLDomainissues - itwas theirDNS"My teamaren'ttechnical"Reopens andold ticketrather thansending in anew one.Whobroke it? (It was thereporter)Screenshotstaken onphoneCameraDo youneed mycustomerID?Phonecall over30 minsURL to thepage notincluded/knownWants us toset up theirGoogleanalyticsaccountCan you seemy screenright now -on a normalcall.It was aninternalnetworkissueGets puton hold bythe clientQuickQuestion - Itwas not aquickquestion.It was apermissionsissue.UrgentnotUrgentediting onthe pre-launchURLDomainissues - itwas theirDNS"My teamaren'ttechnical"Reopens andold ticketrather thansending in anew one.Whobroke it? (It was thereporter)Screenshotstaken onphoneCameraDo youneed mycustomerID?Phonecall over30 minsURL to thepage notincluded/knownWants us toset up theirGoogleanalyticsaccountCan you seemy screenright now -on a normalcall.It was aninternalnetworkissue

Non BTS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gets put on hold by the client
  2. Quick Question - It was not a quick question.
  3. It was a permissions issue.
  4. Urgent not Urgent
  5. editing on the pre-launch URL
  6. Domain issues - it was their DNS
  7. "My team aren't technical"
  8. Reopens and old ticket rather than sending in a new one.
  9. Who broke it? ( It was the reporter)
  10. Screenshots taken on phone Camera
  11. Do you need my customer ID?
  12. Phone call over 30 mins
  13. URL to the page not included/known
  14. Wants us to set up their Google analytics account
  15. Can you see my screen right now - on a normal call.
  16. It was an internal network issue