It was apermissionsissue.editing onthe pre-launchURLReopens andold ticketrather thansending in anew one.UrgentnotUrgentCan you seemy screenright now -on a normalcall.Whobroke it? (It was thereporter)"My teamaren'ttechnical"Screenshotstaken onphoneCameraGets puton hold bythe clientURL to thepage notincluded/knownIt was aninternalnetworkissueQuickQuestion - Itwas not aquickquestion.Wants us toset up theirGoogleanalyticsaccountDomainissues - itwas theirDNSPhonecall over30 minsDo youneed mycustomerID?It was apermissionsissue.editing onthe pre-launchURLReopens andold ticketrather thansending in anew one.UrgentnotUrgentCan you seemy screenright now -on a normalcall.Whobroke it? (It was thereporter)"My teamaren'ttechnical"Screenshotstaken onphoneCameraGets puton hold bythe clientURL to thepage notincluded/knownIt was aninternalnetworkissueQuickQuestion - Itwas not aquickquestion.Wants us toset up theirGoogleanalyticsaccountDomainissues - itwas theirDNSPhonecall over30 minsDo youneed mycustomerID?

Non BTS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It was a permissions issue.
  2. editing on the pre-launch URL
  3. Reopens and old ticket rather than sending in a new one.
  4. Urgent not Urgent
  5. Can you see my screen right now - on a normal call.
  6. Who broke it? ( It was the reporter)
  7. "My team aren't technical"
  8. Screenshots taken on phone Camera
  9. Gets put on hold by the client
  10. URL to the page not included/known
  11. It was an internal network issue
  12. Quick Question - It was not a quick question.
  13. Wants us to set up their Google analytics account
  14. Domain issues - it was their DNS
  15. Phone call over 30 mins
  16. Do you need my customer ID?