Wants us toset up theirGoogleanalyticsaccountScreenshotstaken onphoneCameraReopens andold ticketrather thansending in anew one.Phonecall over30 minsGets puton hold bythe clientIt was apermissionsissue.Can you seemy screenright now -on a normalcall.Domainissues - itwas theirDNSWhobroke it? (It was thereporter)editing onthe pre-launchURLDo youneed mycustomerID?URL to thepage notincluded/knownUrgentnotUrgentQuickQuestion - Itwas not aquickquestion.It was aninternalnetworkissue"My teamaren'ttechnical"Wants us toset up theirGoogleanalyticsaccountScreenshotstaken onphoneCameraReopens andold ticketrather thansending in anew one.Phonecall over30 minsGets puton hold bythe clientIt was apermissionsissue.Can you seemy screenright now -on a normalcall.Domainissues - itwas theirDNSWhobroke it? (It was thereporter)editing onthe pre-launchURLDo youneed mycustomerID?URL to thepage notincluded/knownUrgentnotUrgentQuickQuestion - Itwas not aquickquestion.It was aninternalnetworkissue"My teamaren'ttechnical"

Non BTS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wants us to set up their Google analytics account
  2. Screenshots taken on phone Camera
  3. Reopens and old ticket rather than sending in a new one.
  4. Phone call over 30 mins
  5. Gets put on hold by the client
  6. It was a permissions issue.
  7. Can you see my screen right now - on a normal call.
  8. Domain issues - it was their DNS
  9. Who broke it? ( It was the reporter)
  10. editing on the pre-launch URL
  11. Do you need my customer ID?
  12. URL to the page not included/known
  13. Urgent not Urgent
  14. Quick Question - It was not a quick question.
  15. It was an internal network issue
  16. "My team aren't technical"