(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Gets put on hold by the client
It was an internal network issue
Can you see my screen right now - on a normal call.
It was a permissions issue.
Quick Question - It was not a quick question.
"My team aren't technical"
Domain issues - it was their DNS
Urgent not Urgent
Phone call over 30 mins
Wants us to set up their Google analytics account
Do you need my customer ID?
Who broke it? ( It was the reporter)
Screenshots taken on phone Camera
Reopens and old ticket rather than sending in a new one.