UrgentnotUrgentediting onthe pre-launchURLReopens andold ticketrather thansending in anew one.It was aninternalnetworkissueDo youneed mycustomerID?Screenshotstaken onphoneCameraDomainissues - itwas theirDNSPhonecall over30 mins"My teamaren'ttechnical"QuickQuestion - Itwas not aquickquestion.Whobroke it? (It was thereporter)Can you seemy screenright now -on a normalcall.URL to thepage notincluded/knownGets puton hold bythe clientIt was apermissionsissue.Wants us toset up theirGoogleanalyticsaccountUrgentnotUrgentediting onthe pre-launchURLReopens andold ticketrather thansending in anew one.It was aninternalnetworkissueDo youneed mycustomerID?Screenshotstaken onphoneCameraDomainissues - itwas theirDNSPhonecall over30 mins"My teamaren'ttechnical"QuickQuestion - Itwas not aquickquestion.Whobroke it? (It was thereporter)Can you seemy screenright now -on a normalcall.URL to thepage notincluded/knownGets puton hold bythe clientIt was apermissionsissue.Wants us toset up theirGoogleanalyticsaccount

Non BTS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Urgent not Urgent
  2. editing on the pre-launch URL
  3. Reopens and old ticket rather than sending in a new one.
  4. It was an internal network issue
  5. Do you need my customer ID?
  6. Screenshots taken on phone Camera
  7. Domain issues - it was their DNS
  8. Phone call over 30 mins
  9. "My team aren't technical"
  10. Quick Question - It was not a quick question.
  11. Who broke it? ( It was the reporter)
  12. Can you see my screen right now - on a normal call.
  13. URL to the page not included/known
  14. Gets put on hold by the client
  15. It was a permissions issue.
  16. Wants us to set up their Google analytics account