(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Got a COMP call
Utilized 24/7 chat at least once
Sent an E-Card
Used development time
Made an interactive post in your team chat
Utilized the Universal Incident Tracker
Completed all CBTs by the deadline
Kept your Wrap/work under 30sec in the month
Completed the month with a 100% using OneHallway
Utilized the BeWell program
Shared a laugh with a customer
Submitted a Process Matters Intake Form
Received a 10/10 on at least one QA monitor this month
Transferred at least 50% of payments calls to IVR
Received a positive customer verbatim in CEMP/Medallia
Met Hold goal of 90sec or less in the month
Submitted a Surprise and Delight
Learned something new about a teammate
Finished the month with 85% Adherence or higher
Got 2 100% surveys via Medallia
Assisted a colleague with a task or answered a question they had
