Verify acommercialpower outageand put aticket on holdRecognize aNOCteammatewith CrownsRebootfor Five9issuesCreate aTMO DASticket froman emailSave aDispatchDue toChangeWorkCreate anAT&Tticket froman emailCreatean NPUticketUse RDP orputty to reboota controllerremotely (linkdown)Checksomeoneinto aCHGCreate aVRZ ticketfrom aphone callClosea MajorCaseCall a FTwhosevoicemailbox is fullCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFCreate aMajorCase foran LSOCreate aVRZ SmallCell Ticketfrom anemailRemindTMO of theescalationprocessTransfer aCall to theTowerNOCDeescalateanescalationWARMTransfer aCall toCCFChecksomeoneout of aCHGResolve a TicketRemotely viaTroubleshootingCreate aChangeTicket forUtility WorkHandle amissingassetticketSend aMajor Casenotificationwith zerotyposVerify acommercialpower outageand put aticket on holdRecognize aNOCteammatewith CrownsRebootfor Five9issuesCreate aTMO DASticket froman emailSave aDispatchDue toChangeWorkCreate anAT&Tticket froman emailCreatean NPUticketUse RDP orputty to reboota controllerremotely (linkdown)Checksomeoneinto aCHGCreate aVRZ ticketfrom aphone callClosea MajorCaseCall a FTwhosevoicemailbox is fullCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFCreate aMajorCase foran LSOCreate aVRZ SmallCell Ticketfrom anemailRemindTMO of theescalationprocessTransfer aCall to theTowerNOCDeescalateanescalationWARMTransfer aCall toCCFChecksomeoneout of aCHGResolve a TicketRemotely viaTroubleshootingCreate aChangeTicket forUtility WorkHandle amissingassetticketSend aMajor Casenotificationwith zerotypos

NOC-GO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify a commercial power outage and put a ticket on hold
  2. Recognize a NOC teammate with Crowns
  3. Reboot for Five9 issues
  4. Create a TMO DAS ticket from an email
  5. Save a Dispatch Due to Change Work
  6. Create an AT&T ticket from an email
  7. Create an NPU ticket
  8. Use RDP or putty to reboot a controller remotely (link down)
  9. Check someone into a CHG
  10. Create a VRZ ticket from a phone call
  11. Close a Major Case
  12. Call a FT whose voicemail box is full
  13. Check resto for CCF
    Check Restoration for a ticket referred to fiber
  14. Create a Major Case for an LSO
  15. Create a VRZ Small Cell Ticket from an email
  16. Remind TMO of the escalation process
  17. Transfer a Call to the Tower NOC
  18. Deescalate an escalation
  19. WARM Transfer a Call to CCF
  20. Check someone out of a CHG
  21. Resolve a Ticket Remotely via Troubleshooting
  22. Create a Change Ticket for Utility Work
  23. Handle a missing asset ticket
  24. Send a Major Case notification with zero typos