Create aTMO DASticket froman emailSend aMajor Casenotificationwith zerotyposSave aDispatchDue toChangeWorkCreate anAT&Tticket froman emailRebootfor Five9issuesCall a FTwhosevoicemailbox is fullResolve a TicketRemotely viaTroubleshootingRemindTMO of theescalationprocessCreate aMajorCase foran LSOChecksomeoneinto aCHGChecksomeoneout of aCHGHandle amissingassetticketCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFCreate aChangeTicket forUtility WorkTransfer aCall to theTowerNOCDeescalateanescalationVerify acommercialpower outageand put aticket on holdCreate aVRZ ticketfrom aphone callUse RDP orputty to reboota controllerremotely (linkdown)Closea MajorCaseCreate aVRZ SmallCell Ticketfrom anemailWARMTransfer aCall toCCFCreatean NPUticketRecognize aNOCteammatewith CrownsCreate aTMO DASticket froman emailSend aMajor Casenotificationwith zerotyposSave aDispatchDue toChangeWorkCreate anAT&Tticket froman emailRebootfor Five9issuesCall a FTwhosevoicemailbox is fullResolve a TicketRemotely viaTroubleshootingRemindTMO of theescalationprocessCreate aMajorCase foran LSOChecksomeoneinto aCHGChecksomeoneout of aCHGHandle amissingassetticketCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFCreate aChangeTicket forUtility WorkTransfer aCall to theTowerNOCDeescalateanescalationVerify acommercialpower outageand put aticket on holdCreate aVRZ ticketfrom aphone callUse RDP orputty to reboota controllerremotely (linkdown)Closea MajorCaseCreate aVRZ SmallCell Ticketfrom anemailWARMTransfer aCall toCCFCreatean NPUticketRecognize aNOCteammatewith Crowns

NOC-GO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a TMO DAS ticket from an email
  2. Send a Major Case notification with zero typos
  3. Save a Dispatch Due to Change Work
  4. Create an AT&T ticket from an email
  5. Reboot for Five9 issues
  6. Call a FT whose voicemail box is full
  7. Resolve a Ticket Remotely via Troubleshooting
  8. Remind TMO of the escalation process
  9. Create a Major Case for an LSO
  10. Check someone into a CHG
  11. Check someone out of a CHG
  12. Handle a missing asset ticket
  13. Check resto for CCF
    Check Restoration for a ticket referred to fiber
  14. Create a Change Ticket for Utility Work
  15. Transfer a Call to the Tower NOC
  16. Deescalate an escalation
  17. Verify a commercial power outage and put a ticket on hold
  18. Create a VRZ ticket from a phone call
  19. Use RDP or putty to reboot a controller remotely (link down)
  20. Close a Major Case
  21. Create a VRZ Small Cell Ticket from an email
  22. WARM Transfer a Call to CCF
  23. Create an NPU ticket
  24. Recognize a NOC teammate with Crowns