Checksomeoneout of aCHGDeescalateanescalationRemindTMO of theescalationprocessVerify acommercialpower outageand put aticket on holdCreate aTMO DASticket froman emailCreate anAT&Tticket froman emailCreate aVRZ SmallCell Ticketfrom anemailCall a FTwhosevoicemailbox is fullUse RDP orputty to reboota controllerremotely (linkdown)Resolve a TicketRemotely viaTroubleshootingCreate aChangeTicket forUtility WorkClosea MajorCaseSend aMajor Casenotificationwith zerotyposRebootfor Five9issuesSave aDispatchDue toChangeWorkRecognize aNOCteammatewith CrownsCreatean NPUticketTransfer aCall to theTowerNOCCreate aVRZ ticketfrom aphone callWARMTransfer aCall toCCFHandle amissingassetticketCreate aMajorCase foran LSOChecksomeoneinto aCHGCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFChecksomeoneout of aCHGDeescalateanescalationRemindTMO of theescalationprocessVerify acommercialpower outageand put aticket on holdCreate aTMO DASticket froman emailCreate anAT&Tticket froman emailCreate aVRZ SmallCell Ticketfrom anemailCall a FTwhosevoicemailbox is fullUse RDP orputty to reboota controllerremotely (linkdown)Resolve a TicketRemotely viaTroubleshootingCreate aChangeTicket forUtility WorkClosea MajorCaseSend aMajor Casenotificationwith zerotyposRebootfor Five9issuesSave aDispatchDue toChangeWorkRecognize aNOCteammatewith CrownsCreatean NPUticketTransfer aCall to theTowerNOCCreate aVRZ ticketfrom aphone callWARMTransfer aCall toCCFHandle amissingassetticketCreate aMajorCase foran LSOChecksomeoneinto aCHGCheckRestorationfor a ticketreferred tofiberCheckrestofor CCF

NOC-GO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check someone out of a CHG
  2. Deescalate an escalation
  3. Remind TMO of the escalation process
  4. Verify a commercial power outage and put a ticket on hold
  5. Create a TMO DAS ticket from an email
  6. Create an AT&T ticket from an email
  7. Create a VRZ Small Cell Ticket from an email
  8. Call a FT whose voicemail box is full
  9. Use RDP or putty to reboot a controller remotely (link down)
  10. Resolve a Ticket Remotely via Troubleshooting
  11. Create a Change Ticket for Utility Work
  12. Close a Major Case
  13. Send a Major Case notification with zero typos
  14. Reboot for Five9 issues
  15. Save a Dispatch Due to Change Work
  16. Recognize a NOC teammate with Crowns
  17. Create an NPU ticket
  18. Transfer a Call to the Tower NOC
  19. Create a VRZ ticket from a phone call
  20. WARM Transfer a Call to CCF
  21. Handle a missing asset ticket
  22. Create a Major Case for an LSO
  23. Check someone into a CHG
  24. Check resto for CCF
    Check Restoration for a ticket referred to fiber