Send aMajor Casenotificationwith zerotyposCreate aVRZ ticketfrom aphone callChecksomeoneout of aCHGWARMTransfer aCall toCCFCreate aVRZ SmallCell Ticketfrom anemailUse RDP orputty to reboota controllerremotely (linkdown)Create aMajorCase foran LSOChecksomeoneinto aCHGTransfer aCall to theTowerNOCCreate aTMO DASticket froman emailVerify acommercialpower outageand put aticket on holdRemindTMO of theescalationprocessCall a FTwhosevoicemailbox is fullDeescalateanescalationCreatean NPUticketCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFResolve a TicketRemotely viaTroubleshootingRecognize aNOCteammatewith CrownsRebootfor Five9issuesCreate aChangeTicket forUtility WorkClosea MajorCaseHandle amissingassetticketCreate anAT&Tticket froman emailSave aDispatchDue toChangeWorkSend aMajor Casenotificationwith zerotyposCreate aVRZ ticketfrom aphone callChecksomeoneout of aCHGWARMTransfer aCall toCCFCreate aVRZ SmallCell Ticketfrom anemailUse RDP orputty to reboota controllerremotely (linkdown)Create aMajorCase foran LSOChecksomeoneinto aCHGTransfer aCall to theTowerNOCCreate aTMO DASticket froman emailVerify acommercialpower outageand put aticket on holdRemindTMO of theescalationprocessCall a FTwhosevoicemailbox is fullDeescalateanescalationCreatean NPUticketCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFResolve a TicketRemotely viaTroubleshootingRecognize aNOCteammatewith CrownsRebootfor Five9issuesCreate aChangeTicket forUtility WorkClosea MajorCaseHandle amissingassetticketCreate anAT&Tticket froman emailSave aDispatchDue toChangeWork

NOC-GO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a Major Case notification with zero typos
  2. Create a VRZ ticket from a phone call
  3. Check someone out of a CHG
  4. WARM Transfer a Call to CCF
  5. Create a VRZ Small Cell Ticket from an email
  6. Use RDP or putty to reboot a controller remotely (link down)
  7. Create a Major Case for an LSO
  8. Check someone into a CHG
  9. Transfer a Call to the Tower NOC
  10. Create a TMO DAS ticket from an email
  11. Verify a commercial power outage and put a ticket on hold
  12. Remind TMO of the escalation process
  13. Call a FT whose voicemail box is full
  14. Deescalate an escalation
  15. Create an NPU ticket
  16. Check resto for CCF
    Check Restoration for a ticket referred to fiber
  17. Resolve a Ticket Remotely via Troubleshooting
  18. Recognize a NOC teammate with Crowns
  19. Reboot for Five9 issues
  20. Create a Change Ticket for Utility Work
  21. Close a Major Case
  22. Handle a missing asset ticket
  23. Create an AT&T ticket from an email
  24. Save a Dispatch Due to Change Work