(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Resolve a Ticket Remotely via Troubleshooting
Save a Dispatch Due to Change Work
Check someone out of a CHG
Create a Major Case for an LSO
Create an NPU ticket
WARM Transfer a Call to CCF
Create a VRZ ticket from a phone call
Remind TMO of the escalation process
Send a Major Case notification with zero typos
Deescalate an escalation
Call a FT whose voicemail box is full
Check resto for CCF
Check Restoration for a ticket referred to fiber
Create a TMO DAS ticket from an email
Create a Change Ticket for Utility Work
Verify a commercial power outage and put a ticket on hold
Recognize a NOC teammate with Crowns
Close a Major Case
Check someone into a CHG
Create a VRZ Small Cell Ticket from an email
Handle a missing asset ticket
Transfer a Call to the Tower NOC
Create an AT&T ticket from an email
Reboot for Five9 issues
Use RDP or putty to reboot a controller remotely (link down)
