Create anAT&Tticket froman emailVerify acommercialpower outageand put aticket on holdChecksomeoneout of aCHGCreate aChangeTicket forUtility WorkSave aDispatchDue toChangeWorkCreate aMajorCase foran LSOTransfer aCall to theTowerNOCRebootfor Five9issuesCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFCreate aVRZ SmallCell Ticketfrom anemailWARMTransfer aCall toCCFDeescalateanescalationChecksomeoneinto aCHGCreatean NPUticketUse RDP orputty to reboota controllerremotely (linkdown)RemindTMO of theescalationprocessResolve a TicketRemotely viaTroubleshootingCall a FTwhosevoicemailbox is fullCreate aVRZ ticketfrom aphone callClosea MajorCaseSend aMajor Casenotificationwith zerotyposCreate aTMO DASticket froman emailHandle amissingassetticketRecognize aNOCteammatewith CrownsCreate anAT&Tticket froman emailVerify acommercialpower outageand put aticket on holdChecksomeoneout of aCHGCreate aChangeTicket forUtility WorkSave aDispatchDue toChangeWorkCreate aMajorCase foran LSOTransfer aCall to theTowerNOCRebootfor Five9issuesCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFCreate aVRZ SmallCell Ticketfrom anemailWARMTransfer aCall toCCFDeescalateanescalationChecksomeoneinto aCHGCreatean NPUticketUse RDP orputty to reboota controllerremotely (linkdown)RemindTMO of theescalationprocessResolve a TicketRemotely viaTroubleshootingCall a FTwhosevoicemailbox is fullCreate aVRZ ticketfrom aphone callClosea MajorCaseSend aMajor Casenotificationwith zerotyposCreate aTMO DASticket froman emailHandle amissingassetticketRecognize aNOCteammatewith Crowns

NOC-GO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create an AT&T ticket from an email
  2. Verify a commercial power outage and put a ticket on hold
  3. Check someone out of a CHG
  4. Create a Change Ticket for Utility Work
  5. Save a Dispatch Due to Change Work
  6. Create a Major Case for an LSO
  7. Transfer a Call to the Tower NOC
  8. Reboot for Five9 issues
  9. Check resto for CCF
    Check Restoration for a ticket referred to fiber
  10. Create a VRZ Small Cell Ticket from an email
  11. WARM Transfer a Call to CCF
  12. Deescalate an escalation
  13. Check someone into a CHG
  14. Create an NPU ticket
  15. Use RDP or putty to reboot a controller remotely (link down)
  16. Remind TMO of the escalation process
  17. Resolve a Ticket Remotely via Troubleshooting
  18. Call a FT whose voicemail box is full
  19. Create a VRZ ticket from a phone call
  20. Close a Major Case
  21. Send a Major Case notification with zero typos
  22. Create a TMO DAS ticket from an email
  23. Handle a missing asset ticket
  24. Recognize a NOC teammate with Crowns