Checksomeoneinto aCHGCreate aTMO DASticket froman emailRecognize aNOCteammatewith CrownsWARMTransfer aCall toCCFVerify acommercialpower outageand put aticket on holdClosea MajorCaseCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFTransfer aCall to theTowerNOCResolve a TicketRemotely viaTroubleshootingUse RDP orputty to reboota controllerremotely (linkdown)Save aDispatchDue toChangeWorkCreate aMajorCase foran LSOHandle amissingassetticketCreatean NPUticketCreate anAT&Tticket froman emailCreate aVRZ ticketfrom aphone callChecksomeoneout of aCHGSend aMajor Casenotificationwith zerotyposDeescalateanescalationRebootfor Five9issuesRemindTMO of theescalationprocessCreate aChangeTicket forUtility WorkCreate aVRZ SmallCell Ticketfrom anemailCall a FTwhosevoicemailbox is fullChecksomeoneinto aCHGCreate aTMO DASticket froman emailRecognize aNOCteammatewith CrownsWARMTransfer aCall toCCFVerify acommercialpower outageand put aticket on holdClosea MajorCaseCheckRestorationfor a ticketreferred tofiberCheckrestofor CCFTransfer aCall to theTowerNOCResolve a TicketRemotely viaTroubleshootingUse RDP orputty to reboota controllerremotely (linkdown)Save aDispatchDue toChangeWorkCreate aMajorCase foran LSOHandle amissingassetticketCreatean NPUticketCreate anAT&Tticket froman emailCreate aVRZ ticketfrom aphone callChecksomeoneout of aCHGSend aMajor Casenotificationwith zerotyposDeescalateanescalationRebootfor Five9issuesRemindTMO of theescalationprocessCreate aChangeTicket forUtility WorkCreate aVRZ SmallCell Ticketfrom anemailCall a FTwhosevoicemailbox is full

NOC-GO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check someone into a CHG
  2. Create a TMO DAS ticket from an email
  3. Recognize a NOC teammate with Crowns
  4. WARM Transfer a Call to CCF
  5. Verify a commercial power outage and put a ticket on hold
  6. Close a Major Case
  7. Check resto for CCF
    Check Restoration for a ticket referred to fiber
  8. Transfer a Call to the Tower NOC
  9. Resolve a Ticket Remotely via Troubleshooting
  10. Use RDP or putty to reboot a controller remotely (link down)
  11. Save a Dispatch Due to Change Work
  12. Create a Major Case for an LSO
  13. Handle a missing asset ticket
  14. Create an NPU ticket
  15. Create an AT&T ticket from an email
  16. Create a VRZ ticket from a phone call
  17. Check someone out of a CHG
  18. Send a Major Case notification with zero typos
  19. Deescalate an escalation
  20. Reboot for Five9 issues
  21. Remind TMO of the escalation process
  22. Create a Change Ticket for Utility Work
  23. Create a VRZ Small Cell Ticket from an email
  24. Call a FT whose voicemail box is full