NOC-GO

NOC-GO Bingo Card
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This bingo card has a free space and 24 words: Create an NPU ticket, Create a Major Case for an LSO, Close a Major Case, Save a Dispatch Due to Change Work, Create a Change Ticket for Utility Work, Transfer a Call to the Tower NOC, Resolve a Ticket Remotely via Troubleshooting, Use RDP or putty to reboot a controller remotely (link down), Verify a commercial power outage and put a ticket on hold, Create a VRZ Small Cell Ticket from an email, Create a TMO DAS ticket from an email, Create an AT&T ticket from an email, Deescalate an escalation, Recognize a NOC teammate with Crowns, Send a Major Case notification with zero typos, Check someone into a CHG, Check someone out of a CHG, Handle a missing asset ticket, Remind TMO of the escalation process, Check Restoration for a ticket referred to fiber, Call a FT whose voicemail box is full, Create a VRZ ticket from a phone call, WARM Transfer a Call to CCF and Reboot for Five9 issues.

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