Calls backfor samesolutionwithin samedayAsk them to trysomething. Get toldthey did it alreadyand dismiss me (Itfixed the issuewhen I forced themto do it)IT Auraresolvesthe issue."I'm not acomputerperson!"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I have to goto a meetingsoon.""How Longwill this take?"Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywayDo I haveto be onthe phonefor this?URGENT!!!Doesn'trespond tophone ormessageAfter HoursCall (Its notanemergency)Ask acomplexquestion.Answerswith "Yes"ForgotPasswordaftervacationIT is in a meetingwith headphoneson talking. Userwalks up for help."It cant wait" "Ididnt put in a ticketbut..."Can Youlogoff yourmachine?ShutdownSecond monitornot working!(Cable is'ntplugged in allthe way)SolvedIssue byRebooting"Error Messagestopping me fromworking!"One click solution.by pressing OKand it works"Do I haveto do thisall thetime?""VPN isntWorking!"User notconnected tointernetHas had anissue formonths, butnow its arush"I know Ishould opena ticket,but...""I Havealwaysdone itthis way""I have aQuick &/orSimpleQuestion"PrinterIssuesCalls backfor samesolutionwithin samedayAsk them to trysomething. Get toldthey did it alreadyand dismiss me (Itfixed the issuewhen I forced themto do it)IT Auraresolvesthe issue."I'm not acomputerperson!"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I have to goto a meetingsoon.""How Longwill this take?"Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywayDo I haveto be onthe phonefor this?URGENT!!!Doesn'trespond tophone ormessageAfter HoursCall (Its notanemergency)Ask acomplexquestion.Answerswith "Yes"ForgotPasswordaftervacationIT is in a meetingwith headphoneson talking. Userwalks up for help."It cant wait" "Ididnt put in a ticketbut..."Can Youlogoff yourmachine?ShutdownSecond monitornot working!(Cable is'ntplugged in allthe way)SolvedIssue byRebooting"Error Messagestopping me fromworking!"One click solution.by pressing OKand it works"Do I haveto do thisall thetime?""VPN isntWorking!"User notconnected tointernetHas had anissue formonths, butnow its arush"I know Ishould opena ticket,but...""I Havealwaysdone itthis way""I have aQuick &/orSimpleQuestion"PrinterIssues

IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Calls back for same solution within same day
  2. Ask them to try something. Get told they did it already and dismiss me (It fixed the issue when I forced them to do it)
  3. IT Aura resolves the issue.
  4. "I'm not a computer person!"
  5. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  6. "I have to go to a meeting soon." "How Long will this take?"
  7. Reads my status "Don't direct message put in a ticket" Messages me anyway
  8. Do I have to be on the phone for this?
  9. URGENT!!! Doesn't respond to phone or message
  10. After Hours Call (Its not an emergency)
  11. Ask a complex question. Answers with "Yes"
  12. Forgot Password after vacation
  13. IT is in a meeting with headphones on talking. User walks up for help. "It cant wait" "I didnt put in a ticket but..."
  14. Can You logoff your machine? Shutdown
  15. Second monitor not working! (Cable is'nt plugged in all the way)
  16. Solved Issue by Rebooting
  17. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  18. "Do I have to do this all the time?"
  19. "VPN isnt Working!" User not connected to internet
  20. Has had an issue for months, but now its a rush
  21. "I know I should open a ticket, but..."
  22. "I Have always done it this way"
  23. "I have a Quick &/or Simple Question"
  24. Printer Issues