(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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IT is in a meeting with headphones on talking. User walks up for help. "It cant wait" "I didnt put in a ticket but..."
IT Aura resolves the issue.
Solved Issue by Rebooting
After Hours Call (Its not an emergency)
Printer Issues
"I Have always done it this way"
Second monitor not working!
(Cable is'nt plugged in all the way)
Do I have to be on the phone for this?
Reads my status "Don't direct message put in a ticket"
Messages me anyway
URGENT!!!
Doesn't respond to phone or message
Calls back for same solution within same day
Has had an issue for months, but now its a rush
"I have a Quick &/or Simple
Question"
"Do I have to do this all the time?"
"VPN isnt Working!"
User not connected to internet
"I'm not a computer person!"
Ask them to try something. Get told they did it already and dismiss me (It fixed the issue when I forced them to do it)
"I have to go to a meeting soon."
"How Long will this take?"
Ask a complex question.
Answers with "Yes"
"I know I should open a ticket, but..."
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Can You logoff your machine?
Shutdown
Forgot Password after vacation
"Error Message stopping me from working!"
One click solution. by pressing OK and it works
