IT is in a meetingwith headphoneson talking. Userwalks up for help."It cant wait" "Ididnt put in a ticketbut..."Ask acomplexquestion.Answerswith "Yes""I Havealwaysdone itthis way""Error Messagestopping me fromworking!"One click solution.by pressing OKand it works"I know Ishould opena ticket,but..."Second monitornot working!(Cable is'ntplugged in allthe way)Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywayPrinterIssuesHas had anissue formonths, butnow its arush"I have to goto a meetingsoon.""How Longwill this take?"Can Youlogoff yourmachine?ShutdownCalls backfor samesolutionwithin sameday"Do I haveto do thisall thetime?"After HoursCall (Its notanemergency)Do I haveto be onthe phonefor this?"VPN isntWorking!"User notconnected tointernet"I'm not acomputerperson!"URGENT!!!Doesn'trespond tophone ormessageSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationSolvedIssue byRebootingIT Auraresolvesthe issue.Ask them to trysomething. Get toldthey did it alreadyand dismiss me (Itfixed the issuewhen I forced themto do it)IT is in a meetingwith headphoneson talking. Userwalks up for help."It cant wait" "Ididnt put in a ticketbut..."Ask acomplexquestion.Answerswith "Yes""I Havealwaysdone itthis way""Error Messagestopping me fromworking!"One click solution.by pressing OKand it works"I know Ishould opena ticket,but..."Second monitornot working!(Cable is'ntplugged in allthe way)Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywayPrinterIssuesHas had anissue formonths, butnow its arush"I have to goto a meetingsoon.""How Longwill this take?"Can Youlogoff yourmachine?ShutdownCalls backfor samesolutionwithin sameday"Do I haveto do thisall thetime?"After HoursCall (Its notanemergency)Do I haveto be onthe phonefor this?"VPN isntWorking!"User notconnected tointernet"I'm not acomputerperson!"URGENT!!!Doesn'trespond tophone ormessageSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationSolvedIssue byRebootingIT Auraresolvesthe issue.Ask them to trysomething. Get toldthey did it alreadyand dismiss me (Itfixed the issuewhen I forced themto do it)

IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. IT is in a meeting with headphones on talking. User walks up for help. "It cant wait" "I didnt put in a ticket but..."
  2. Ask a complex question. Answers with "Yes"
  3. "I Have always done it this way"
  4. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  5. "I know I should open a ticket, but..."
  6. Second monitor not working! (Cable is'nt plugged in all the way)
  7. Reads my status "Don't direct message put in a ticket" Messages me anyway
  8. Printer Issues
  9. Has had an issue for months, but now its a rush
  10. "I have to go to a meeting soon." "How Long will this take?"
  11. Can You logoff your machine? Shutdown
  12. Calls back for same solution within same day
  13. "Do I have to do this all the time?"
  14. After Hours Call (Its not an emergency)
  15. Do I have to be on the phone for this?
  16. "VPN isnt Working!" User not connected to internet
  17. "I'm not a computer person!"
  18. URGENT!!! Doesn't respond to phone or message
  19. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  20. "I have a Quick &/or Simple Question"
  21. Forgot Password after vacation
  22. Solved Issue by Rebooting
  23. IT Aura resolves the issue.
  24. Ask them to try something. Get told they did it already and dismiss me (It fixed the issue when I forced them to do it)