(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Can You logoff your machine?
Shutdown
"VPN isnt Working!"
User not connected to internet
IT is in a meeting with headphones on talking. User walks up for help. "It cant wait" "I didnt put in a ticket but..."
"I Have always done it this way"
Reads my status "Don't direct message put in a ticket"
Messages me anyway
Second monitor not working!
(Cable is'nt plugged in all the way)
Forgot Password after vacation
IT Aura resolves the issue.
"I have a Quick &/or Simple
Question"
"I have to go to a meeting soon."
"How Long will this take?"
Ask a complex question.
Answers with "Yes"
"I know I should open a ticket, but..."
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Do I have to be on the phone for this?
After Hours Call (Its not an emergency)
"Do I have to do this all the time?"
"Error Message stopping me from working!"
One click solution. by pressing OK and it works
Calls back for same solution within same day
Ask them to try something. Get told they did it already and dismiss me (It fixed the issue when I forced them to do it)