(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calls back for same solution within same day
Ask them to try something. Get told they did it already and dismiss me (It fixed the issue when I forced them to do it)
IT Aura resolves the issue.
"I'm not a computer person!"
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
"I have to go to a meeting soon."
"How Long will this take?"
Reads my status "Don't direct message put in a ticket"
Messages me anyway
Do I have to be on the phone for this?
URGENT!!!
Doesn't respond to phone or message
After Hours Call (Its not an emergency)
Ask a complex question.
Answers with "Yes"
Forgot Password after vacation
IT is in a meeting with headphones on talking. User walks up for help. "It cant wait" "I didnt put in a ticket but..."
Can You logoff your machine?
Shutdown
Second monitor not working!
(Cable is'nt plugged in all the way)
Solved Issue by Rebooting
"Error Message stopping me from working!"
One click solution. by pressing OK and it works
"Do I have to do this all the time?"
"VPN isnt Working!"
User not connected to internet