(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calls back for same solution within same day
IT Aura resolves the issue.
Can You logoff your machine?
Shutdown
Ask a complex question.
Answers with "Yes"
Ask them to try something. Get told they did it already and dismiss me (It fixed the issue when I forced them to do it)
URGENT!!!
Doesn't respond to phone or message
"Error Message stopping me from working!"
One click solution. by pressing OK and it works
"I Have always done it this way"
"I'm not a computer person!"
Printer Issues
"I know I should open a ticket, but..."
Forgot Password after vacation
IT is in a meeting with headphones on talking. User walks up for help. "It cant wait" "I didnt put in a ticket but..."
Second monitor not working!
(Cable is'nt plugged in all the way)
"I have to go to a meeting soon."
"How Long will this take?"
Solved Issue by Rebooting
"Do I have to do this all the time?"
Has had an issue for months, but now its a rush
After Hours Call (Its not an emergency)
"VPN isnt Working!"
User not connected to internet
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
"I have a Quick &/or Simple
Question"
Reads my status "Don't direct message put in a ticket"
Messages me anyway