"I Havealwaysdone itthis way"IT Auraresolvesthe issue.Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Do I haveto be onthe phonefor this?Second monitornot working!(Cable is'ntplugged in allthe way)ForgotPasswordaftervacationIT is in a meetingwith headphoneson talking. Userwalks up for help."It cant wait" "Ididnt put in a ticketbut..."Ask acomplexquestion.Answerswith "Yes""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksAfter HoursCall (Its notanemergency)SolvedIssue byRebooting"I know Ishould opena ticket,but...""VPN isntWorking!"User notconnected tointernet"I have aQuick &/orSimpleQuestion"Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywayHas had anissue formonths, butnow its arush"Do I haveto do thisall thetime?"PrinterIssues"I'm not acomputerperson!""I have to goto a meetingsoon.""How Longwill this take?"Ask them to trysomething. Get toldthey did it alreadyand dismiss me (Itfixed the issuewhen I forced themto do it)Calls backfor samesolutionwithin samedayURGENT!!!Doesn'trespond tophone ormessageCan Youlogoff yourmachine?Shutdown"I Havealwaysdone itthis way"IT Auraresolvesthe issue.Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Do I haveto be onthe phonefor this?Second monitornot working!(Cable is'ntplugged in allthe way)ForgotPasswordaftervacationIT is in a meetingwith headphoneson talking. Userwalks up for help."It cant wait" "Ididnt put in a ticketbut..."Ask acomplexquestion.Answerswith "Yes""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksAfter HoursCall (Its notanemergency)SolvedIssue byRebooting"I know Ishould opena ticket,but...""VPN isntWorking!"User notconnected tointernet"I have aQuick &/orSimpleQuestion"Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywayHas had anissue formonths, butnow its arush"Do I haveto do thisall thetime?"PrinterIssues"I'm not acomputerperson!""I have to goto a meetingsoon.""How Longwill this take?"Ask them to trysomething. Get toldthey did it alreadyand dismiss me (Itfixed the issuewhen I forced themto do it)Calls backfor samesolutionwithin samedayURGENT!!!Doesn'trespond tophone ormessageCan Youlogoff yourmachine?Shutdown

IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I Have always done it this way"
  2. IT Aura resolves the issue.
  3. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  4. Do I have to be on the phone for this?
  5. Second monitor not working! (Cable is'nt plugged in all the way)
  6. Forgot Password after vacation
  7. IT is in a meeting with headphones on talking. User walks up for help. "It cant wait" "I didnt put in a ticket but..."
  8. Ask a complex question. Answers with "Yes"
  9. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  10. After Hours Call (Its not an emergency)
  11. Solved Issue by Rebooting
  12. "I know I should open a ticket, but..."
  13. "VPN isnt Working!" User not connected to internet
  14. "I have a Quick &/or Simple Question"
  15. Reads my status "Don't direct message put in a ticket" Messages me anyway
  16. Has had an issue for months, but now its a rush
  17. "Do I have to do this all the time?"
  18. Printer Issues
  19. "I'm not a computer person!"
  20. "I have to go to a meeting soon." "How Long will this take?"
  21. Ask them to try something. Get told they did it already and dismiss me (It fixed the issue when I forced them to do it)
  22. Calls back for same solution within same day
  23. URGENT!!! Doesn't respond to phone or message
  24. Can You logoff your machine? Shutdown