(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Insurance adjuster calls and wants a vehicle status update BUT does not know vehicle information.
Had to explain the difference between a "wait" and "drop off"
Responded to a Gubagoo Chat
"Can I speak to Mike?"
(Can be Vieth, Cleary, and Werner)
Scheduled JUST an Oil Change (A1 Service works)
Appt. Date: __________
Customer Name: __________
Scheduled a Recall
(remedy and parts are available)
Scheduled a Customer Detail
Appt. Date: ____________
Customer Name: ____________
Customer thinks they are calling the Eastside
Had to transfer to the Body Shop
Cancel a customer appointment and NOT rescheduling
"Where are you guys located?"
*Had to give customer directions to our locations*
"Is that covered under warranty?"
"Can I get that looked at today?"
"Is my Vehicle safe to drive?"
Customer tried to explain what noise their vehicle is making.
*must be able reenact noise*
Customer requests a loaner and you successfully booked one for any brand!
"Parts, Please!"
*Had to transfer to a Parts Department*
