(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"My Car is getting towed."
Had to explain the difference between a "wait" and "drop off"
Had to transfer to the Body Shop
"Do you got any specials going on?"
Transferred to Accounts Receivable/Payable
"Parts, Please!"
*Had to transfer to a Parts Department*
"Can I get that looked at today?"
"Is my vehicle done?"
Responded to a Gubagoo Chat
Customer requests a loaner and you successfully booked one for any brand!
"Can I speak to Mike?"
(Can be Vieth, Cleary, and Werner)
Insurance adjuster calls and wants a vehicle status update BUT does not know vehicle information.
Cancel a customer appointment and NOT rescheduling
"Is that covered under warranty?"
Customer tried to explain what noise their vehicle is making.
*must be able reenact noise*
Scheduled a Customer Detail
Appt. Date: ____________
Customer Name: ____________
Scheduled a Recall
(remedy and parts are available)
Scheduled JUST an Oil Change (A1 Service works)
Appt. Date: __________
Customer Name: __________
"Is my Vehicle safe to drive?"
"Where are you guys located?"
*Had to give customer directions to our locations*
