(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"May I place you on a brief hold while I look into this?"
"I can absolutely help with this!"
“Thanks for bringing this to our attention!"
"Tell me more"
“That is a concern, Let me check on it right now.”
“I’m sorry you’re dealing with this, [Name].”
“I understand how (blank) that must be.”
"I know its not easy being without your vehicle"
“No problem! We’ll get you set up in no time”
"Might there be anything else you need help with today?"
"You're in (STATE)? I've always wanted to visit there!"
“Just so I’m on the same page, the problem is…”
“Thank you for being a long-time customer!”
"Happy to help!"
"Let's take a look at what options we may have to solve this"
"I'm glad you called, let's get this sorted for you."
"I'm sorry you were given the wrong information"
"To make sure I'm understanding correctly,..."
"I would like to look into this further, can I call you back?"
"I appreciate your patience,
“I’d be upset about this, too.”
“I’ve had this same issue. Here’s what worked for me.”
