(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“That is a concern, Let me check on it right now.”
“I’m sorry you’re dealing with this, [Name].”
"Let's take a look at what options we may have to solve this"
"Happy to help!"
“I understand how (blank) that must be.”
"May I place you on a brief hold while I look into this?"
"You're in (STATE)? I've always wanted to visit there!"
“Great question! I’ll find that out for you!”
“I’ve had this same issue. Here’s what worked for me.”
“Just so I’m on the same page, the problem is…”
"To make sure I'm understanding correctly,..."
"I can absolutely help with this!"
"Might there be anything else you need help with today?"
"I would like to look into this further, can I call you back?"
"I'm sorry you were given the wrong information"
“Thank you for being a long-time customer!”
"I appreciate your patience,
"I appreciate you taking the time to call us."
"I'm glad you called, let's get this sorted for you."
