(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Just so I’m on the same page, the problem is…”
“I understand how (blank) that must be.”
"Tell me more"
"I'm sorry you were given the wrong information"
"I'm glad you called, let's get this sorted for you."
“Thanks for bringing this to our attention!"
"You're in (STATE)? I've always wanted to visit there!"
"Might there be anything else you need help with today?"
"Let's take a look at what options we may have to solve this"
“No problem! We’ll get you set up in no time”
“I’d be upset about this, too.”
"I appreciate your patience,
"I would like to look into this further, can I call you back?"
"I know its not easy being without your vehicle"
"I appreciate you taking the time to call us."
“Great question! I’ll find that out for you!”
“I’m sorry you’re dealing with this, [Name].”
"May I place you on a brief hold while I look into this?"
"To make sure I'm understanding correctly,..."
“I’ve had this same issue. Here’s what worked for me.”
"I can absolutely help with this!"
"Happy to help!"
“That is a concern, Let me check on it right now.”
