(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"I'm glad you called, let's get this sorted for you."
“I’ve had this same issue. Here’s what worked for me.”
“I’m sorry you’re dealing with this, [Name].”
"I'm sorry you were given the wrong information"
"To make sure I'm understanding correctly,..."
"Tell me more"
"May I place you on a brief hold while I look into this?"
“Thank you for being a long-time customer!”
"Happy to help!"
“Thanks for bringing this to our attention!"
"I appreciate your patience,
“Great question! I’ll find that out for you!”
“Just so I’m on the same page, the problem is…”
"You're in (STATE)? I've always wanted to visit there!"
"I would like to look into this further, can I call you back?"
"I appreciate you taking the time to call us."
"Let's take a look at what options we may have to solve this"
"Might there be anything else you need help with today?"
“No problem! We’ll get you set up in no time”
"I know its not easy being without your vehicle"
"I can absolutely help with this!"
“That is a concern, Let me check on it right now.”