(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Might there be anything else you need help with today?"
“No problem! We’ll get you set up in no time”
"I appreciate you taking the time to call us."
“I’ve had this same issue. Here’s what worked for me.”
“I’m sorry you’re dealing with this, [Name].”
“I’d be upset about this, too.”
"I'm sorry you were given the wrong information"
"I'm glad you called, let's get this sorted for you."
"Let's take a look at what options we may have to solve this"
"I can absolutely help with this!"
“Just so I’m on the same page, the problem is…”
"Tell me more"
"I appreciate your patience,
“Great question! I’ll find that out for you!”
"To make sure I'm understanding correctly,..."
"Happy to help!"
"May I place you on a brief hold while I look into this?"
"You're in (STATE)? I've always wanted to visit there!"
“That is a concern, Let me check on it right now.”
“I understand how (blank) that must be.”
"I know its not easy being without your vehicle"
"I would like to look into this further, can I call you back?"