(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I’m sorry you’re dealing with this, [Name].”
“Thank you for being a long-time customer!”
“I’d be upset about this, too.”
“That is a concern, Let me check on it right now.”
“Great question! I’ll find that out for you!”
"Might there be anything else you need help with today?"
“Thanks for bringing this to our attention!"
"Tell me more"
"I can absolutely help with this!"
“No problem! We’ll get you set up in no time”
"To make sure I'm understanding correctly,..."
“I understand how (blank) that must be.”
"I appreciate you taking the time to call us."
"I would like to look into this further, can I call you back?"
"I'm sorry you were given the wrong information"
"You're in (STATE)? I've always wanted to visit there!"
"I know its not easy being without your vehicle"
“Just so I’m on the same page, the problem is…”
"Happy to help!"
"Let's take a look at what options we may have to solve this"
"May I place you on a brief hold while I look into this?"
"I appreciate your patience,
"I'm glad you called, let's get this sorted for you."
“I’ve had this same issue. Here’s what worked for me.”
