(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I’m sorry you’re dealing with this, [Name].”
“No problem! We’ll get you set up in no time”
“I’d be upset about this, too.”
"I appreciate your patience,
"I know its not easy being without your vehicle"
"Tell me more"
"To make sure I'm understanding correctly,..."
“Just so I’m on the same page, the problem is…”
"I'm glad you called, let's get this sorted for you."
“Thank you for being a long-time customer!”
"I would like to look into this further, can I call you back?"
"Let's take a look at what options we may have to solve this"
"Happy to help!"
"I can absolutely help with this!"
"May I place you on a brief hold while I look into this?"
“That is a concern, Let me check on it right now.”
"Might there be anything else you need help with today?"
"I'm sorry you were given the wrong information"
“I understand how (blank) that must be.”
“Great question! I’ll find that out for you!”
“I’ve had this same issue. Here’s what worked for me.”
"I appreciate you taking the time to call us."
"You're in (STATE)? I've always wanted to visit there!"