(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“That is a concern, Let me check on it right now.”
“I’m sorry you’re dealing with this, [Name].”
"May I place you on a brief hold while I look into this?"
"I would like to look into this further, can I call you back?"
“I’ve had this same issue. Here’s what worked for me.”
"Happy to help!"
"I appreciate your patience,
"To make sure I'm understanding correctly,..."
“Thanks for bringing this to our attention!"
"I appreciate you taking the time to call us."
“Just so I’m on the same page, the problem is…”
"I'm sorry you were given the wrong information"
“Thank you for being a long-time customer!”
"Might there be anything else you need help with today?"
"Let's take a look at what options we may have to solve this"
“I’d be upset about this, too.”
"I'm glad you called, let's get this sorted for you."
"Tell me more"
“Great question! I’ll find that out for you!”
"I know its not easy being without your vehicle"
“No problem! We’ll get you set up in no time”
"You're in (STATE)? I've always wanted to visit there!"
