This bingo card has a free space and 24 words: "Happy to help!", “I understand how (blank) that must be.”, “Great question! I’ll find that out for you!”, “Thanks for bringing this to our attention!", "I know its not easy being without your vehicle", "Tell me more", “Thank you for being a long-time customer!”, "I can absolutely help with this!", “I’m sorry you’re dealing with this, [Name].”, “I’ve had this same issue. Here’s what worked for me.”, “That is a concern, Let me check on it right now.”, “Just so I’m on the same page, the problem is…”, "To make sure I'm understanding correctly,...", "I appreciate your patience,, "May I place you on a brief hold while I look into this?", “No problem! We’ll get you set up in no time”, “I’d be upset about this, too.”, "Let's take a look at what options we may have to solve this", "I would like to look into this further, can I call you back?", "You're in (STATE)? I've always wanted to visit there!", "I'm glad you called, let's get this sorted for you.", "I appreciate you taking the time to call us.", "Might there be anything else you need help with today?" and "I'm sorry you were given the wrong information".
Empathy | Empathy | Empathy BINGO! | Acknowledgement BINGO | Empathy/Transitional Phrases BINGO
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
