GembaWhatsafetyissuesoccurred?interpersonalcommitmentto resilienceLeanLeadershipStyle10%safetyconcerns,roll down,andrecognitionKariNelsonand ChrisHayesFALSEImpactWhathappened?Identity andFeelingsSituationrules3rdTRUE81%Cultureoflearningwhat I see,What I'mconcernedabout, what IwantPsychologicalsafetyredrulenegativeassumptionsbased onprivateinterpretationsSBI4 to55set the toneandacknowledgethat you makemistakeszero harmfor patientsandemployeessafety huddles,visualmanagementsystem, leaderrounding andsafety forumsLeads toteamsfeeling moreengaged andmotivatedSDIQualitySafety andValueDepartmentcreate,reduce,manageMap thevaluestreamHighReliabilityLeadershipAcademyproblemsolvingHRLASharepointNationalCenter forPatientSafetySort, Set,Shine,Standardizeand SustainFree!BehaviorMorethan250K360degreefeedback28strengthsSpecific,direct,conciseSharing theirmistakesand learningfrom themChooseapproach forengagingpeopleInsight toadjustyourapproachStrengthdeploymentinventoryHumanErrorSupervisors,Coordinators,ProgramleadsCurrentstate90daysAt RiskBehaviorRecklessBehaviormotives,conflict,strengths,overdonestrengthsask openendedquestionsanalyticalthinkingfrontline,management,senior leadershipand executiveleadership voicesairlineElias HullPorter(Psychologist)Twowaysproactiveapproachto harmpreventionaskwhynegativeemotionsKoriGeinertcommunicationskillsthe placewherevalue iscreatedGoal,Reality,Options,WayForwardinvolvementof allstakeholdersGembaWhatsafetyissuesoccurred?interpersonalcommitmentto resilienceLeanLeadershipStyle10%safetyconcerns,roll down,andrecognitionKariNelsonand ChrisHayesFALSEImpactWhathappened?Identity andFeelingsSituationrules3rdTRUE81%Cultureoflearningwhat I see,What I'mconcernedabout, what IwantPsychologicalsafetyredrulenegativeassumptionsbased onprivateinterpretationsSBI4 to55set the toneandacknowledgethat you makemistakeszero harmfor patientsandemployeessafety huddles,visualmanagementsystem, leaderrounding andsafety forumsLeads toteamsfeeling moreengaged andmotivatedSDIQualitySafety andValueDepartmentcreate,reduce,manageMap thevaluestreamHighReliabilityLeadershipAcademyproblemsolvingHRLASharepointNationalCenter forPatientSafetySort, Set,Shine,Standardizeand SustainFree!BehaviorMorethan250K360degreefeedback28strengthsSpecific,direct,conciseSharing theirmistakesand learningfrom themChooseapproach forengagingpeopleInsight toadjustyourapproachStrengthdeploymentinventoryHumanErrorSupervisors,Coordinators,ProgramleadsCurrentstate90daysAt RiskBehaviorRecklessBehaviormotives,conflict,strengths,overdonestrengthsask openendedquestionsanalyticalthinkingfrontline,management,senior leadershipand executiveleadership voicesairlineElias HullPorter(Psychologist)Twowaysproactiveapproachto harmpreventionaskwhynegativeemotionsKoriGeinertcommunicationskillsthe placewherevalue iscreatedGoal,Reality,Options,WayForwardinvolvementof allstakeholders

Supervisor Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gemba
  2. What safety issues occurred?
  3. interpersonal
  4. commitment to resilience
  5. Lean Leadership Style
  6. 10%
  7. safety concerns, roll down, and recognition
  8. Kari Nelson and Chris Hayes
  9. FALSE
  10. Impact
  11. What happened? Identity and Feelings
  12. Situation
  13. rules
  14. 3rd
  15. TRUE
  16. 81%
  17. Culture of learning
  18. what I see, What I'm concerned about, what I want
  19. Psychological safety
  20. red rule
  21. negative assumptions based on private interpretations
  22. SBI
  23. 4 to 5
  24. 5
  25. set the tone and acknowledge that you make mistakes
  26. zero harm for patients and employees
  27. safety huddles, visual management system, leader rounding and safety forums
  28. Leads to teams feeling more engaged and motivated
  29. SDI
  30. Quality Safety and Value Department
  31. create, reduce, manage
  32. Map the value stream
  33. High Reliability Leadership Academy
  34. problem solving
  35. HRLA Sharepoint
  36. National Center for Patient Safety
  37. Sort, Set, Shine, Standardize and Sustain
  38. Free!
  39. Behavior
  40. More than 250K
  41. 360 degree feedback
  42. 28 strengths
  43. Specific, direct, concise
  44. Sharing their mistakes and learning from them
  45. Choose approach for engaging people
  46. Insight to adjust your approach
  47. Strength deployment inventory
  48. Human Error
  49. Supervisors, Coordinators, Program leads
  50. Current state
  51. 90 days
  52. At Risk Behavior
  53. Reckless Behavior
  54. motives, conflict, strengths, overdone strengths
  55. ask open ended questions
  56. analytical thinking
  57. frontline, management, senior leadership and executive leadership voices
  58. airline
  59. Elias Hull Porter (Psychologist)
  60. Two ways
  61. proactive approach to harm prevention
  62. ask why
  63. negative emotions
  64. Kori Geinert
  65. communication skills
  66. the place where value is created
  67. Goal, Reality, Options, Way Forward
  68. involvement of all stakeholders