(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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5
At Risk Behavior
Insight to adjust your approach
HRLA Sharepoint
What safety issues occurred?
zero harm for patients and employees
Current state
commitment to resilience
High Reliability Leadership Academy
analytical thinking
90 days
safety huddles, visual management system, leader rounding and safety forums
Quality Safety and Value Department
National Center for Patient Safety
4 to 5
proactive approach to harm prevention
create, reduce, manage
Lean Leadership Style
SBI
More than 250K
Sort, Set, Shine, Standardize and Sustain
Situation
360 degree feedback
communication skills
rules
safety concerns, roll down, and recognition
Kari Nelson and Chris Hayes
Human Error
Behavior
Choose approach for engaging people
81%
what I see, What I'm concerned about, what I want
involvement of all stakeholders
TRUE
Supervisors, Coordinators, Program leads
Strength deployment inventory
Culture of learning
Gemba
3rd
motives, conflict, strengths, overdone strengths
ask why
SDI
10%
negative emotions
28 strengths
Specific, direct, concise
the place where value is created
What happened? Identity and Feelings
interpersonal
Map the value stream
red rule
set the tone and acknowledge that you make mistakes
ask open ended questions
Kori Geinert
Reckless Behavior
FALSE
Impact
frontline, management, senior leadership and executive leadership voices
Sharing their mistakes and learning from them
airline
Leads to teams feeling more engaged and motivated
Free!
problem solving
Elias Hull Porter (Psychologist)
Two ways
Psychological safety
negative assumptions based on private interpretations