Asked theAH 2 openendedquestionsSecuredpayment(stay orhigher bymedia cut off)Securedthe OTBamount orhigherMentionedcardusage asa WIFMAsked theAH 1 openendedquestionEmpathizedwithAccountHolderUsed Postivitelanguage(wifm's)duringnegoiationUsed"LetsDo this"Soundconceredwhenspeaking toTPPaintedthepictureTold TP "Ireallywant tohelp____"Developeda solutionfor theaccountRelatedto theAH RFDClosingincluded cb infoand hours incase AH needsto mod/delAccidentlyused"you/your"instead of"The Account"Usedempathy tobring it backto buisnessAcknowledgeAH RFDSecured apaymentwith a TPClarifiedthe reasonfordeliquencyRemindedAHimportanceof keepingarrangmentUsed "TheAccount"in place of"you/your"Left averbalmessagewith a TPProvidedAH morethen oneoptionReframedobjection topay byaskingquestionsAsked theAH 2 openendedquestionsSecuredpayment(stay orhigher bymedia cut off)Securedthe OTBamount orhigherMentionedcardusage asa WIFMAsked theAH 1 openendedquestionEmpathizedwithAccountHolderUsed Postivitelanguage(wifm's)duringnegoiationUsed"LetsDo this"Soundconceredwhenspeaking toTPPaintedthepictureTold TP "Ireallywant tohelp____"Developeda solutionfor theaccountRelatedto theAH RFDClosingincluded cb infoand hours incase AH needsto mod/delAccidentlyused"you/your"instead of"The Account"Usedempathy tobring it backto buisnessAcknowledgeAH RFDSecured apaymentwith a TPClarifiedthe reasonfordeliquencyRemindedAHimportanceof keepingarrangmentUsed "TheAccount"in place of"you/your"Left averbalmessagewith a TPProvidedAH morethen oneoptionReframedobjection topay byaskingquestions

Creative Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked the AH 2 open ended questions
  2. Secured payment (stay or higher by media cut off)
  3. Secured the OTB amount or higher
  4. Mentioned card usage as a WIFM
  5. Asked the AH 1 open ended question
  6. Empathized with Account Holder
  7. Used Postivite language (wifm's) during negoiation
  8. Used "Lets Do this"
  9. Sound concered when speaking to TP
  10. Painted the picture
  11. Told TP "I really want to help____"
  12. Developed a solution for the account
  13. Related to the AH RFD
  14. Closing included cb info and hours in case AH needs to mod/del
  15. Accidently used "you/your" instead of "The Account"
  16. Used empathy to bring it back to buisness
  17. Acknowledge AH RFD
  18. Secured a payment with a TP
  19. Clarified the reason for deliquency
  20. Reminded AH importance of keeping arrangment
  21. Used "The Account" in place of "you/your"
  22. Left a verbal message with a TP
  23. Provided AH more then one option
  24. Reframed objection to pay by asking questions