Told TP "Ireallywant tohelp____"Securedpayment(stay orhigher bymedia cut off)Clarifiedthe reasonfordeliquencyUsed Postivitelanguage(wifm's)duringnegoiationRelatedto theAH RFDSecuredthe OTBamount orhigherClosingincluded cb infoand hours incase AH needsto mod/delAsked theAH 2 openendedquestionsPaintedthepictureRemindedAHimportanceof keepingarrangmentUsed "TheAccount"in place of"you/your"AcknowledgeAH RFDAccidentlyused"you/your"instead of"The Account"Soundconceredwhenspeaking toTPEmpathizedwithAccountHolderAsked theAH 1 openendedquestionLeft averbalmessagewith a TPUsed"LetsDo this"Secured apaymentwith a TPReframedobjection topay byaskingquestionsUsedempathy tobring it backto buisnessProvidedAH morethen oneoptionDevelopeda solutionfor theaccountMentionedcardusage asa WIFMTold TP "Ireallywant tohelp____"Securedpayment(stay orhigher bymedia cut off)Clarifiedthe reasonfordeliquencyUsed Postivitelanguage(wifm's)duringnegoiationRelatedto theAH RFDSecuredthe OTBamount orhigherClosingincluded cb infoand hours incase AH needsto mod/delAsked theAH 2 openendedquestionsPaintedthepictureRemindedAHimportanceof keepingarrangmentUsed "TheAccount"in place of"you/your"AcknowledgeAH RFDAccidentlyused"you/your"instead of"The Account"Soundconceredwhenspeaking toTPEmpathizedwithAccountHolderAsked theAH 1 openendedquestionLeft averbalmessagewith a TPUsed"LetsDo this"Secured apaymentwith a TPReframedobjection topay byaskingquestionsUsedempathy tobring it backto buisnessProvidedAH morethen oneoptionDevelopeda solutionfor theaccountMentionedcardusage asa WIFM

Creative Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told TP "I really want to help____"
  2. Secured payment (stay or higher by media cut off)
  3. Clarified the reason for deliquency
  4. Used Postivite language (wifm's) during negoiation
  5. Related to the AH RFD
  6. Secured the OTB amount or higher
  7. Closing included cb info and hours in case AH needs to mod/del
  8. Asked the AH 2 open ended questions
  9. Painted the picture
  10. Reminded AH importance of keeping arrangment
  11. Used "The Account" in place of "you/your"
  12. Acknowledge AH RFD
  13. Accidently used "you/your" instead of "The Account"
  14. Sound concered when speaking to TP
  15. Empathized with Account Holder
  16. Asked the AH 1 open ended question
  17. Left a verbal message with a TP
  18. Used "Lets Do this"
  19. Secured a payment with a TP
  20. Reframed objection to pay by asking questions
  21. Used empathy to bring it back to buisness
  22. Provided AH more then one option
  23. Developed a solution for the account
  24. Mentioned card usage as a WIFM