(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Secured the OTB amount or higher
Secured a payment with a TP
Left a verbal message with a TP
Used "The Account" in place of "you/your"
Used Postivite language (wifm's) during negoiation
Asked the AH 1 open ended question
Used empathy to bring it back to buisness
Clarified the reason for deliquency
Told TP "I really want to help____"
Empathized with Account Holder
Acknowledge AH RFD
Provided AH more then one option
Accidently used "you/your" instead of "The Account"
Used "Lets Do this"
Asked the AH 2 open ended questions
Related to the AH RFD
Painted the picture
Reframed objection to pay by asking questions
Sound concered when speaking to TP
Closing included cb info and hours in case AH needs to mod/del
