Mentionedcardusage asa WIFMSecuredthe OTBamount orhigherTold TP "Ireallywant tohelp____"Used "TheAccount"in place of"you/your"Used Postivitelanguage(wifm's)duringnegoiationDevelopeda solutionfor theaccountUsedempathy tobring it backto buisnessAccidentlyused"you/your"instead of"The Account"RemindedAHimportanceof keepingarrangmentSecuredpayment(stay orhigher bymedia cut off)Closingincluded cb infoand hours incase AH needsto mod/delAcknowledgeAH RFDSecured apaymentwith a TPLeft averbalmessagewith a TPClarifiedthe reasonfordeliquencyReframedobjection topay byaskingquestionsUsed"LetsDo this"EmpathizedwithAccountHolderAsked theAH 1 openendedquestionAsked theAH 2 openendedquestionsSoundconceredwhenspeaking toTPProvidedAH morethen oneoptionPaintedthepictureRelatedto theAH RFDMentionedcardusage asa WIFMSecuredthe OTBamount orhigherTold TP "Ireallywant tohelp____"Used "TheAccount"in place of"you/your"Used Postivitelanguage(wifm's)duringnegoiationDevelopeda solutionfor theaccountUsedempathy tobring it backto buisnessAccidentlyused"you/your"instead of"The Account"RemindedAHimportanceof keepingarrangmentSecuredpayment(stay orhigher bymedia cut off)Closingincluded cb infoand hours incase AH needsto mod/delAcknowledgeAH RFDSecured apaymentwith a TPLeft averbalmessagewith a TPClarifiedthe reasonfordeliquencyReframedobjection topay byaskingquestionsUsed"LetsDo this"EmpathizedwithAccountHolderAsked theAH 1 openendedquestionAsked theAH 2 openendedquestionsSoundconceredwhenspeaking toTPProvidedAH morethen oneoptionPaintedthepictureRelatedto theAH RFD

Creative Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mentioned card usage as a WIFM
  2. Secured the OTB amount or higher
  3. Told TP "I really want to help____"
  4. Used "The Account" in place of "you/your"
  5. Used Postivite language (wifm's) during negoiation
  6. Developed a solution for the account
  7. Used empathy to bring it back to buisness
  8. Accidently used "you/your" instead of "The Account"
  9. Reminded AH importance of keeping arrangment
  10. Secured payment (stay or higher by media cut off)
  11. Closing included cb info and hours in case AH needs to mod/del
  12. Acknowledge AH RFD
  13. Secured a payment with a TP
  14. Left a verbal message with a TP
  15. Clarified the reason for deliquency
  16. Reframed objection to pay by asking questions
  17. Used "Lets Do this"
  18. Empathized with Account Holder
  19. Asked the AH 1 open ended question
  20. Asked the AH 2 open ended questions
  21. Sound concered when speaking to TP
  22. Provided AH more then one option
  23. Painted the picture
  24. Related to the AH RFD