AcknowledgeAH RFDUsed"LetsDo this"Mentionedcardusage asa WIFMAsked theAH 1 openendedquestionRelatedto theAH RFDProvidedAH morethen oneoptionUsed Postivitelanguage(wifm's)duringnegoiationLeft averbalmessagewith a TPDevelopeda solutionfor theaccountSoundconceredwhenspeaking toTPSecuredthe OTBamount orhigherSecured apaymentwith a TPReframedobjection topay byaskingquestionsUsedempathy tobring it backto buisnessRemindedAHimportanceof keepingarrangmentAsked theAH 2 openendedquestionsClosingincluded cb infoand hours incase AH needsto mod/delEmpathizedwithAccountHolderUsed "TheAccount"in place of"you/your"Clarifiedthe reasonfordeliquencySecuredpayment(stay orhigher bymedia cut off)PaintedthepictureTold TP "Ireallywant tohelp____"Accidentlyused"you/your"instead of"The Account"AcknowledgeAH RFDUsed"LetsDo this"Mentionedcardusage asa WIFMAsked theAH 1 openendedquestionRelatedto theAH RFDProvidedAH morethen oneoptionUsed Postivitelanguage(wifm's)duringnegoiationLeft averbalmessagewith a TPDevelopeda solutionfor theaccountSoundconceredwhenspeaking toTPSecuredthe OTBamount orhigherSecured apaymentwith a TPReframedobjection topay byaskingquestionsUsedempathy tobring it backto buisnessRemindedAHimportanceof keepingarrangmentAsked theAH 2 openendedquestionsClosingincluded cb infoand hours incase AH needsto mod/delEmpathizedwithAccountHolderUsed "TheAccount"in place of"you/your"Clarifiedthe reasonfordeliquencySecuredpayment(stay orhigher bymedia cut off)PaintedthepictureTold TP "Ireallywant tohelp____"Accidentlyused"you/your"instead of"The Account"

Creative Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledge AH RFD
  2. Used "Lets Do this"
  3. Mentioned card usage as a WIFM
  4. Asked the AH 1 open ended question
  5. Related to the AH RFD
  6. Provided AH more then one option
  7. Used Postivite language (wifm's) during negoiation
  8. Left a verbal message with a TP
  9. Developed a solution for the account
  10. Sound concered when speaking to TP
  11. Secured the OTB amount or higher
  12. Secured a payment with a TP
  13. Reframed objection to pay by asking questions
  14. Used empathy to bring it back to buisness
  15. Reminded AH importance of keeping arrangment
  16. Asked the AH 2 open ended questions
  17. Closing included cb info and hours in case AH needs to mod/del
  18. Empathized with Account Holder
  19. Used "The Account" in place of "you/your"
  20. Clarified the reason for deliquency
  21. Secured payment (stay or higher by media cut off)
  22. Painted the picture
  23. Told TP "I really want to help____"
  24. Accidently used "you/your" instead of "The Account"