Used "TheAccount"in place of"you/your"Developeda solutionfor theaccountUsed"LetsDo this"Securedthe OTBamount orhigherTold TP "Ireallywant tohelp____"Securedpayment(stay orhigher bymedia cut off)Clarifiedthe reasonfordeliquencyUsed Postivitelanguage(wifm's)duringnegoiationEmpathizedwithAccountHolderRelatedto theAH RFDSecured apaymentwith a TPAccidentlyused"you/your"instead of"The Account"Asked theAH 1 openendedquestionLeft averbalmessagewith a TPRemindedAHimportanceof keepingarrangmentUsedempathy tobring it backto buisnessPaintedthepictureProvidedAH morethen oneoptionSoundconceredwhenspeaking toTPReframedobjection topay byaskingquestionsAsked theAH 2 openendedquestionsAcknowledgeAH RFDClosingincluded cb infoand hours incase AH needsto mod/delMentionedcardusage asa WIFMUsed "TheAccount"in place of"you/your"Developeda solutionfor theaccountUsed"LetsDo this"Securedthe OTBamount orhigherTold TP "Ireallywant tohelp____"Securedpayment(stay orhigher bymedia cut off)Clarifiedthe reasonfordeliquencyUsed Postivitelanguage(wifm's)duringnegoiationEmpathizedwithAccountHolderRelatedto theAH RFDSecured apaymentwith a TPAccidentlyused"you/your"instead of"The Account"Asked theAH 1 openendedquestionLeft averbalmessagewith a TPRemindedAHimportanceof keepingarrangmentUsedempathy tobring it backto buisnessPaintedthepictureProvidedAH morethen oneoptionSoundconceredwhenspeaking toTPReframedobjection topay byaskingquestionsAsked theAH 2 openendedquestionsAcknowledgeAH RFDClosingincluded cb infoand hours incase AH needsto mod/delMentionedcardusage asa WIFM

Creative Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used "The Account" in place of "you/your"
  2. Developed a solution for the account
  3. Used "Lets Do this"
  4. Secured the OTB amount or higher
  5. Told TP "I really want to help____"
  6. Secured payment (stay or higher by media cut off)
  7. Clarified the reason for deliquency
  8. Used Postivite language (wifm's) during negoiation
  9. Empathized with Account Holder
  10. Related to the AH RFD
  11. Secured a payment with a TP
  12. Accidently used "you/your" instead of "The Account"
  13. Asked the AH 1 open ended question
  14. Left a verbal message with a TP
  15. Reminded AH importance of keeping arrangment
  16. Used empathy to bring it back to buisness
  17. Painted the picture
  18. Provided AH more then one option
  19. Sound concered when speaking to TP
  20. Reframed objection to pay by asking questions
  21. Asked the AH 2 open ended questions
  22. Acknowledge AH RFD
  23. Closing included cb info and hours in case AH needs to mod/del
  24. Mentioned card usage as a WIFM