Reframedobjection topay byaskingquestionsSecured apaymentwith a TPClosingincluded cb infoand hours incase AH needsto mod/delRelatedto theAH RFDSoundconceredwhenspeaking toTPUsed Postivitelanguage(wifm's)duringnegoiationUsed"LetsDo this"Securedthe OTBamount orhigherAsked theAH 2 openendedquestionsUsed "TheAccount"in place of"you/your"Accidentlyused"you/your"instead of"The Account"Usedempathy tobring it backto buisnessProvidedAH morethen oneoptionAcknowledgeAH RFDPaintedthepictureSecuredpayment(stay orhigher bymedia cut off)Asked theAH 1 openendedquestionTold TP "Ireallywant tohelp____"Developeda solutionfor theaccountRemindedAHimportanceof keepingarrangmentMentionedcardusage asa WIFMLeft averbalmessagewith a TPEmpathizedwithAccountHolderClarifiedthe reasonfordeliquencyReframedobjection topay byaskingquestionsSecured apaymentwith a TPClosingincluded cb infoand hours incase AH needsto mod/delRelatedto theAH RFDSoundconceredwhenspeaking toTPUsed Postivitelanguage(wifm's)duringnegoiationUsed"LetsDo this"Securedthe OTBamount orhigherAsked theAH 2 openendedquestionsUsed "TheAccount"in place of"you/your"Accidentlyused"you/your"instead of"The Account"Usedempathy tobring it backto buisnessProvidedAH morethen oneoptionAcknowledgeAH RFDPaintedthepictureSecuredpayment(stay orhigher bymedia cut off)Asked theAH 1 openendedquestionTold TP "Ireallywant tohelp____"Developeda solutionfor theaccountRemindedAHimportanceof keepingarrangmentMentionedcardusage asa WIFMLeft averbalmessagewith a TPEmpathizedwithAccountHolderClarifiedthe reasonfordeliquency

Creative Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reframed objection to pay by asking questions
  2. Secured a payment with a TP
  3. Closing included cb info and hours in case AH needs to mod/del
  4. Related to the AH RFD
  5. Sound concered when speaking to TP
  6. Used Postivite language (wifm's) during negoiation
  7. Used "Lets Do this"
  8. Secured the OTB amount or higher
  9. Asked the AH 2 open ended questions
  10. Used "The Account" in place of "you/your"
  11. Accidently used "you/your" instead of "The Account"
  12. Used empathy to bring it back to buisness
  13. Provided AH more then one option
  14. Acknowledge AH RFD
  15. Painted the picture
  16. Secured payment (stay or higher by media cut off)
  17. Asked the AH 1 open ended question
  18. Told TP "I really want to help____"
  19. Developed a solution for the account
  20. Reminded AH importance of keeping arrangment
  21. Mentioned card usage as a WIFM
  22. Left a verbal message with a TP
  23. Empathized with Account Holder
  24. Clarified the reason for deliquency