Thankyou fromclientClientlives inMedwayClientnamestarts withPClient needsto resetpension hubOnholdClientswearsClientlaughedWindybackgroundSpeakto a 3rdpartyLeavename atend of callBecomecasemanager'I want tospeak to amanager'Took asalescallCalleda clientback75callsCustomerdrivingClientnamestarts withD3 apptsbooked4 hourstalktimeHave totransfercallerAdvisedwithdrawalClientwants tobuy acaravanClientasks howto spellAegonFound clientspensionusingpensiontracingGainedmissinginfo fromclientClienthad a TRpostcode100% callmonitoringClosefileSubmitteda CI ideaWrongnumberDMcallClientnamestarts withMCustomersdogbarking100callsPositivefeedbackfrom aclientNon-advisedwithdrawalAskedDylan aquestionScottishClientSpoke toa WelshclientSpoke toa ScottishclientReach avoicemailClient livesinManchesterUsedcustomersnameSneezedon thephoneUsed Onenote tofind ananswer2 callsfromsameclientDefusedan angryclientThankyou fromclientClientlives inMedwayClientnamestarts withPClient needsto resetpension hubOnholdClientswearsClientlaughedWindybackgroundSpeakto a 3rdpartyLeavename atend of callBecomecasemanager'I want tospeak to amanager'Took asalescallCalleda clientback75callsCustomerdrivingClientnamestarts withD3 apptsbooked4 hourstalktimeHave totransfercallerAdvisedwithdrawalClientwants tobuy acaravanClientasks howto spellAegonFound clientspensionusingpensiontracingGainedmissinginfo fromclientClienthad a TRpostcode100% callmonitoringClosefileSubmitteda CI ideaWrongnumberDMcallClientnamestarts withMCustomersdogbarking100callsPositivefeedbackfrom aclientNon-advisedwithdrawalAskedDylan aquestionScottishClientSpoke toa WelshclientSpoke toa ScottishclientReach avoicemailClient livesinManchesterUsedcustomersnameSneezedon thephoneUsed Onenote tofind ananswer2 callsfromsameclientDefusedan angryclient

CST BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you from client
  2. Client lives in Medway
  3. Client name starts with P
  4. Client needs to reset pension hub
  5. On hold
  6. Client swears
  7. Client laughed
  8. Windy background
  9. Speak to a 3rd party
  10. Leave name at end of call
  11. Become case manager
  12. 'I want to speak to a manager'
  13. Took a sales call
  14. Called a client back
  15. 75 calls
  16. Customer driving
  17. Client name starts with D
  18. 3 appts booked
  19. 4 hours talk time
  20. Have to transfer caller
  21. Advised withdrawal
  22. Client wants to buy a caravan
  23. Client asks how to spell Aegon
  24. Found clients pension using pension tracing
  25. Gained missing info from client
  26. Client had a TR postcode
  27. 100% call monitoring
  28. Close file
  29. Submitted a CI idea
  30. Wrong number
  31. DM call
  32. Client name starts with M
  33. Customers dog barking
  34. 100 calls
  35. Positive feedback from a client
  36. Non-advised withdrawal
  37. Asked Dylan a question
  38. Scottish Client
  39. Spoke to a Welsh client
  40. Spoke to a Scottish client
  41. Reach a voicemail
  42. Client lives in Manchester
  43. Used customers name
  44. Sneezed on the phone
  45. Used One note to find an answer
  46. 2 calls from same client
  47. Defused an angry client