BecomecasemanagerCustomersdogbarkingWindybackground2 callsfromsameclientClienthad a TRpostcodeTook asalescallUsedcustomersnameLeavename atend of callDefusedan angryclientSpoke toa WelshclientClient needsto resetpension hubClientasks howto spellAegonAdvisedwithdrawalClientwants tobuy acaravanClientswearsSneezedon thephoneCustomerdrivingClientlaughedHave totransfercallerUsed Onenote tofind ananswerThankyou fromclientSpoke toa ScottishclientReach avoicemail'I want tospeak to amanager'Found clientspensionusingpensiontracing100% callmonitoringClient livesinManchesterDMcallScottishClientSubmitteda CI ideaGainedmissinginfo fromclient100callsClientnamestarts withDPositivefeedbackfrom aclientClosefileAskedDylan aquestionClientnamestarts withMClientlives inMedway75callsWrongnumberOnholdNon-advisedwithdrawalClientnamestarts withPCalleda clientback3 apptsbookedSpeakto a 3rdparty4 hourstalktimeBecomecasemanagerCustomersdogbarkingWindybackground2 callsfromsameclientClienthad a TRpostcodeTook asalescallUsedcustomersnameLeavename atend of callDefusedan angryclientSpoke toa WelshclientClient needsto resetpension hubClientasks howto spellAegonAdvisedwithdrawalClientwants tobuy acaravanClientswearsSneezedon thephoneCustomerdrivingClientlaughedHave totransfercallerUsed Onenote tofind ananswerThankyou fromclientSpoke toa ScottishclientReach avoicemail'I want tospeak to amanager'Found clientspensionusingpensiontracing100% callmonitoringClient livesinManchesterDMcallScottishClientSubmitteda CI ideaGainedmissinginfo fromclient100callsClientnamestarts withDPositivefeedbackfrom aclientClosefileAskedDylan aquestionClientnamestarts withMClientlives inMedway75callsWrongnumberOnholdNon-advisedwithdrawalClientnamestarts withPCalleda clientback3 apptsbookedSpeakto a 3rdparty4 hourstalktime

CST BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Become case manager
  2. Customers dog barking
  3. Windy background
  4. 2 calls from same client
  5. Client had a TR postcode
  6. Took a sales call
  7. Used customers name
  8. Leave name at end of call
  9. Defused an angry client
  10. Spoke to a Welsh client
  11. Client needs to reset pension hub
  12. Client asks how to spell Aegon
  13. Advised withdrawal
  14. Client wants to buy a caravan
  15. Client swears
  16. Sneezed on the phone
  17. Customer driving
  18. Client laughed
  19. Have to transfer caller
  20. Used One note to find an answer
  21. Thank you from client
  22. Spoke to a Scottish client
  23. Reach a voicemail
  24. 'I want to speak to a manager'
  25. Found clients pension using pension tracing
  26. 100% call monitoring
  27. Client lives in Manchester
  28. DM call
  29. Scottish Client
  30. Submitted a CI idea
  31. Gained missing info from client
  32. 100 calls
  33. Client name starts with D
  34. Positive feedback from a client
  35. Close file
  36. Asked Dylan a question
  37. Client name starts with M
  38. Client lives in Medway
  39. 75 calls
  40. Wrong number
  41. On hold
  42. Non-advised withdrawal
  43. Client name starts with P
  44. Called a client back
  45. 3 appts booked
  46. Speak to a 3rd party
  47. 4 hours talk time