100% call monitoring 75 calls Client name starts with P On hold 3 appts booked Client lives in Medway Called a client back Scottish Client Asked Dylan a question Positive feedback from a client Submitted a CI idea Thank you from client Sneezed on the phone Have to transfer caller Customer driving Advised withdrawal Customers dog barking Client name starts with D Defused an angry client Client wants to buy a caravan 'I want to speak to a manager' Gained missing info from client 2 calls from same client Found clients pension using pension tracing Speak to a 3rd party Windy background Client laughed Used customers name Reach a voicemail Leave name at end of call Close file Client swears Client needs to reset pension hub 100 calls Non- advised withdrawal Wrong number Used One note to find an answer Took a sales call Become case manager Client had a TR postcode DM call Spoke to a Welsh client Spoke to a Scottish client Client lives in Manchester Client asks how to spell Aegon Client name starts with M 4 hours talk time 100% call monitoring 75 calls Client name starts with P On hold 3 appts booked Client lives in Medway Called a client back Scottish Client Asked Dylan a question Positive feedback from a client Submitted a CI idea Thank you from client Sneezed on the phone Have to transfer caller Customer driving Advised withdrawal Customers dog barking Client name starts with D Defused an angry client Client wants to buy a caravan 'I want to speak to a manager' Gained missing info from client 2 calls from same client Found clients pension using pension tracing Speak to a 3rd party Windy background Client laughed Used customers name Reach a voicemail Leave name at end of call Close file Client swears Client needs to reset pension hub 100 calls Non- advised withdrawal Wrong number Used One note to find an answer Took a sales call Become case manager Client had a TR postcode DM call Spoke to a Welsh client Spoke to a Scottish client Client lives in Manchester Client asks how to spell Aegon Client name starts with M 4 hours talk time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
100% call monitoring
75 calls
Client name starts with P
On hold
3 appts booked
Client lives in Medway
Called a client back
Scottish Client
Asked Dylan a question
Positive feedback from a client
Submitted a CI idea
Thank you from client
Sneezed on the phone
Have to transfer caller
Customer driving
Advised withdrawal
Customers dog barking
Client name starts with D
Defused an angry client
Client wants to buy a caravan
'I want to speak to a manager'
Gained missing info from client
2 calls from same client
Found clients pension using pension tracing
Speak to a 3rd party
Windy background
Client laughed
Used customers name
Reach a voicemail
Leave name at end of call
Close file
Client swears
Client needs to reset pension hub
100 calls
Non-advised withdrawal
Wrong number
Used One note to find an answer
Took a sales call
Become case manager
Client had a TR postcode
DM call
Spoke to a Welsh client
Spoke to a Scottish client
Client lives in Manchester
Client asks how to spell Aegon
Client name starts with M
4 hours talk time