Clientlives inMedwayScottishClient100% callmonitoringTook asalescall2 callsfromsameclient'I want tospeak to amanager'Calleda clientbackClientnamestarts withPCustomerdriving3 apptsbookedHave totransfercallerClient livesinManchesterThankyou fromclient100callsNon-advisedwithdrawalPositivefeedbackfrom aclientAdvisedwithdrawalClient needsto resetpension hubBecomecasemanager4 hourstalktimeReach avoicemailUsedcustomersnameDMcallDefusedan angryclientClienthad a TRpostcodeWrongnumberSubmitteda CI ideaSpeakto a 3rdpartySpoke toa WelshclientUsed Onenote tofind ananswerClientwants tobuy acaravanClientnamestarts withDLeavename atend of callFound clientspensionusingpensiontracingClientnamestarts withM75callsWindybackgroundClosefileClientasks howto spellAegonSpoke toa ScottishclientClientlaughedAskedDylan aquestionClientswearsCustomersdogbarkingGainedmissinginfo fromclientOnholdSneezedon thephoneClientlives inMedwayScottishClient100% callmonitoringTook asalescall2 callsfromsameclient'I want tospeak to amanager'Calleda clientbackClientnamestarts withPCustomerdriving3 apptsbookedHave totransfercallerClient livesinManchesterThankyou fromclient100callsNon-advisedwithdrawalPositivefeedbackfrom aclientAdvisedwithdrawalClient needsto resetpension hubBecomecasemanager4 hourstalktimeReach avoicemailUsedcustomersnameDMcallDefusedan angryclientClienthad a TRpostcodeWrongnumberSubmitteda CI ideaSpeakto a 3rdpartySpoke toa WelshclientUsed Onenote tofind ananswerClientwants tobuy acaravanClientnamestarts withDLeavename atend of callFound clientspensionusingpensiontracingClientnamestarts withM75callsWindybackgroundClosefileClientasks howto spellAegonSpoke toa ScottishclientClientlaughedAskedDylan aquestionClientswearsCustomersdogbarkingGainedmissinginfo fromclientOnholdSneezedon thephone

CST BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client lives in Medway
  2. Scottish Client
  3. 100% call monitoring
  4. Took a sales call
  5. 2 calls from same client
  6. 'I want to speak to a manager'
  7. Called a client back
  8. Client name starts with P
  9. Customer driving
  10. 3 appts booked
  11. Have to transfer caller
  12. Client lives in Manchester
  13. Thank you from client
  14. 100 calls
  15. Non-advised withdrawal
  16. Positive feedback from a client
  17. Advised withdrawal
  18. Client needs to reset pension hub
  19. Become case manager
  20. 4 hours talk time
  21. Reach a voicemail
  22. Used customers name
  23. DM call
  24. Defused an angry client
  25. Client had a TR postcode
  26. Wrong number
  27. Submitted a CI idea
  28. Speak to a 3rd party
  29. Spoke to a Welsh client
  30. Used One note to find an answer
  31. Client wants to buy a caravan
  32. Client name starts with D
  33. Leave name at end of call
  34. Found clients pension using pension tracing
  35. Client name starts with M
  36. 75 calls
  37. Windy background
  38. Close file
  39. Client asks how to spell Aegon
  40. Spoke to a Scottish client
  41. Client laughed
  42. Asked Dylan a question
  43. Client swears
  44. Customers dog barking
  45. Gained missing info from client
  46. On hold
  47. Sneezed on the phone