100% callmonitoring75callsClientnamestarts withPOnhold3 apptsbookedClientlives inMedwayCalleda clientbackScottishClientAskedDylan aquestionPositivefeedbackfrom aclientSubmitteda CI ideaThankyou fromclientSneezedon thephoneHave totransfercallerCustomerdrivingAdvisedwithdrawalCustomersdogbarkingClientnamestarts withDDefusedan angryclientClientwants tobuy acaravan'I want tospeak to amanager'Gainedmissinginfo fromclient2 callsfromsameclientFound clientspensionusingpensiontracingSpeakto a 3rdpartyWindybackgroundClientlaughedUsedcustomersnameReach avoicemailLeavename atend of callClosefileClientswearsClient needsto resetpension hub100callsNon-advisedwithdrawalWrongnumberUsed Onenote tofind ananswerTook asalescallBecomecasemanagerClienthad a TRpostcodeDMcallSpoke toa WelshclientSpoke toa ScottishclientClient livesinManchesterClientasks howto spellAegonClientnamestarts withM4 hourstalktime100% callmonitoring75callsClientnamestarts withPOnhold3 apptsbookedClientlives inMedwayCalleda clientbackScottishClientAskedDylan aquestionPositivefeedbackfrom aclientSubmitteda CI ideaThankyou fromclientSneezedon thephoneHave totransfercallerCustomerdrivingAdvisedwithdrawalCustomersdogbarkingClientnamestarts withDDefusedan angryclientClientwants tobuy acaravan'I want tospeak to amanager'Gainedmissinginfo fromclient2 callsfromsameclientFound clientspensionusingpensiontracingSpeakto a 3rdpartyWindybackgroundClientlaughedUsedcustomersnameReach avoicemailLeavename atend of callClosefileClientswearsClient needsto resetpension hub100callsNon-advisedwithdrawalWrongnumberUsed Onenote tofind ananswerTook asalescallBecomecasemanagerClienthad a TRpostcodeDMcallSpoke toa WelshclientSpoke toa ScottishclientClient livesinManchesterClientasks howto spellAegonClientnamestarts withM4 hourstalktime

CST BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% call monitoring
  2. 75 calls
  3. Client name starts with P
  4. On hold
  5. 3 appts booked
  6. Client lives in Medway
  7. Called a client back
  8. Scottish Client
  9. Asked Dylan a question
  10. Positive feedback from a client
  11. Submitted a CI idea
  12. Thank you from client
  13. Sneezed on the phone
  14. Have to transfer caller
  15. Customer driving
  16. Advised withdrawal
  17. Customers dog barking
  18. Client name starts with D
  19. Defused an angry client
  20. Client wants to buy a caravan
  21. 'I want to speak to a manager'
  22. Gained missing info from client
  23. 2 calls from same client
  24. Found clients pension using pension tracing
  25. Speak to a 3rd party
  26. Windy background
  27. Client laughed
  28. Used customers name
  29. Reach a voicemail
  30. Leave name at end of call
  31. Close file
  32. Client swears
  33. Client needs to reset pension hub
  34. 100 calls
  35. Non-advised withdrawal
  36. Wrong number
  37. Used One note to find an answer
  38. Took a sales call
  39. Become case manager
  40. Client had a TR postcode
  41. DM call
  42. Spoke to a Welsh client
  43. Spoke to a Scottish client
  44. Client lives in Manchester
  45. Client asks how to spell Aegon
  46. Client name starts with M
  47. 4 hours talk time