Clientnamestarts withPFound clientspensionusingpensiontracingClientlaughed2 callsfromsameclient3 apptsbookedLeavename atend of callUsedcustomersnameClientswearsClient needsto resetpension hub4 hourstalktimeWrongnumberOnholdPositivefeedbackfrom aclientAdvisedwithdrawalSneezedon thephoneCalleda clientbackSpoke toa Scottishclient'I want tospeak to amanager'Clientnamestarts withDClientwants tobuy acaravanBecomecasemanager100callsSpoke toa WelshclientHave totransfercallerReach avoicemailClientasks howto spellAegonWindybackgroundScottishClientSubmitteda CI ideaAskedDylan aquestionDefusedan angryclientNon-advisedwithdrawalGainedmissinginfo fromclientTook asalescallCustomerdrivingClosefileUsed Onenote tofind ananswerThankyou fromclientCustomersdogbarkingSpeakto a 3rdpartyDMcallClientnamestarts withM75calls100% callmonitoringClienthad a TRpostcodeClientlives inMedwayClient livesinManchesterClientnamestarts withPFound clientspensionusingpensiontracingClientlaughed2 callsfromsameclient3 apptsbookedLeavename atend of callUsedcustomersnameClientswearsClient needsto resetpension hub4 hourstalktimeWrongnumberOnholdPositivefeedbackfrom aclientAdvisedwithdrawalSneezedon thephoneCalleda clientbackSpoke toa Scottishclient'I want tospeak to amanager'Clientnamestarts withDClientwants tobuy acaravanBecomecasemanager100callsSpoke toa WelshclientHave totransfercallerReach avoicemailClientasks howto spellAegonWindybackgroundScottishClientSubmitteda CI ideaAskedDylan aquestionDefusedan angryclientNon-advisedwithdrawalGainedmissinginfo fromclientTook asalescallCustomerdrivingClosefileUsed Onenote tofind ananswerThankyou fromclientCustomersdogbarkingSpeakto a 3rdpartyDMcallClientnamestarts withM75calls100% callmonitoringClienthad a TRpostcodeClientlives inMedwayClient livesinManchester

CST BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client name starts with P
  2. Found clients pension using pension tracing
  3. Client laughed
  4. 2 calls from same client
  5. 3 appts booked
  6. Leave name at end of call
  7. Used customers name
  8. Client swears
  9. Client needs to reset pension hub
  10. 4 hours talk time
  11. Wrong number
  12. On hold
  13. Positive feedback from a client
  14. Advised withdrawal
  15. Sneezed on the phone
  16. Called a client back
  17. Spoke to a Scottish client
  18. 'I want to speak to a manager'
  19. Client name starts with D
  20. Client wants to buy a caravan
  21. Become case manager
  22. 100 calls
  23. Spoke to a Welsh client
  24. Have to transfer caller
  25. Reach a voicemail
  26. Client asks how to spell Aegon
  27. Windy background
  28. Scottish Client
  29. Submitted a CI idea
  30. Asked Dylan a question
  31. Defused an angry client
  32. Non-advised withdrawal
  33. Gained missing info from client
  34. Took a sales call
  35. Customer driving
  36. Close file
  37. Used One note to find an answer
  38. Thank you from client
  39. Customers dog barking
  40. Speak to a 3rd party
  41. DM call
  42. Client name starts with M
  43. 75 calls
  44. 100% call monitoring
  45. Client had a TR postcode
  46. Client lives in Medway
  47. Client lives in Manchester