UsedcustomersnameClosefile3 apptsbookedClientnamestarts withPAskedDylan aquestionGainedmissinginfo fromclientClienthad a TRpostcodeClient livesinManchester100callsLeavename atend of callWindybackground4 hourstalktimeClientlives inMedway'I want tospeak to amanager'Sneezedon thephoneThankyou fromclientBecomecasemanagerScottishClientSpoke toa ScottishclientSpeakto a 3rdpartyClientlaughedClientnamestarts withDReach avoicemailSpoke toa WelshclientClientasks howto spellAegonPositivefeedbackfrom aclientWrongnumberClient needsto resetpension hub75callsOnholdNon-advisedwithdrawalClientwants tobuy acaravanHave totransfercallerCalleda clientbackDefusedan angryclientClientswearsCustomersdogbarkingDMcallClientnamestarts withMAdvisedwithdrawalFound clientspensionusingpensiontracing2 callsfromsameclient100% callmonitoringTook asalescallCustomerdrivingUsed Onenote tofind ananswerSubmitteda CI ideaUsedcustomersnameClosefile3 apptsbookedClientnamestarts withPAskedDylan aquestionGainedmissinginfo fromclientClienthad a TRpostcodeClient livesinManchester100callsLeavename atend of callWindybackground4 hourstalktimeClientlives inMedway'I want tospeak to amanager'Sneezedon thephoneThankyou fromclientBecomecasemanagerScottishClientSpoke toa ScottishclientSpeakto a 3rdpartyClientlaughedClientnamestarts withDReach avoicemailSpoke toa WelshclientClientasks howto spellAegonPositivefeedbackfrom aclientWrongnumberClient needsto resetpension hub75callsOnholdNon-advisedwithdrawalClientwants tobuy acaravanHave totransfercallerCalleda clientbackDefusedan angryclientClientswearsCustomersdogbarkingDMcallClientnamestarts withMAdvisedwithdrawalFound clientspensionusingpensiontracing2 callsfromsameclient100% callmonitoringTook asalescallCustomerdrivingUsed Onenote tofind ananswerSubmitteda CI idea

CST BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used customers name
  2. Close file
  3. 3 appts booked
  4. Client name starts with P
  5. Asked Dylan a question
  6. Gained missing info from client
  7. Client had a TR postcode
  8. Client lives in Manchester
  9. 100 calls
  10. Leave name at end of call
  11. Windy background
  12. 4 hours talk time
  13. Client lives in Medway
  14. 'I want to speak to a manager'
  15. Sneezed on the phone
  16. Thank you from client
  17. Become case manager
  18. Scottish Client
  19. Spoke to a Scottish client
  20. Speak to a 3rd party
  21. Client laughed
  22. Client name starts with D
  23. Reach a voicemail
  24. Spoke to a Welsh client
  25. Client asks how to spell Aegon
  26. Positive feedback from a client
  27. Wrong number
  28. Client needs to reset pension hub
  29. 75 calls
  30. On hold
  31. Non-advised withdrawal
  32. Client wants to buy a caravan
  33. Have to transfer caller
  34. Called a client back
  35. Defused an angry client
  36. Client swears
  37. Customers dog barking
  38. DM call
  39. Client name starts with M
  40. Advised withdrawal
  41. Found clients pension using pension tracing
  42. 2 calls from same client
  43. 100% call monitoring
  44. Took a sales call
  45. Customer driving
  46. Used One note to find an answer
  47. Submitted a CI idea