UsedcustomersnameClient livesinManchesterPositivefeedbackfrom aclient2 callsfromsameclientWindybackgroundCustomersdogbarkingClient needsto resetpension hub3 apptsbookedSubmitteda CI idea100callsSneezedon thephoneClientnamestarts withPClosefileAdvisedwithdrawalSpoke toa Welshclient4 hourstalktimeDefusedan angryclientNon-advisedwithdrawalOnholdHave totransfercallerAskedDylan aquestionClientlives inMedwayBecomecasemanagerDMcallClientswearsClienthad a TRpostcodeClientwants tobuy acaravanLeavename atend of callTook asalescall75callsGainedmissinginfo fromclientScottishClientUsed Onenote tofind ananswerCalleda clientbackClientnamestarts withDClientlaughedThankyou fromclientReach avoicemailClientnamestarts withMSpoke toa ScottishclientFound clientspensionusingpensiontracingClientasks howto spellAegonCustomerdriving'I want tospeak to amanager'100% callmonitoringSpeakto a 3rdpartyWrongnumberUsedcustomersnameClient livesinManchesterPositivefeedbackfrom aclient2 callsfromsameclientWindybackgroundCustomersdogbarkingClient needsto resetpension hub3 apptsbookedSubmitteda CI idea100callsSneezedon thephoneClientnamestarts withPClosefileAdvisedwithdrawalSpoke toa Welshclient4 hourstalktimeDefusedan angryclientNon-advisedwithdrawalOnholdHave totransfercallerAskedDylan aquestionClientlives inMedwayBecomecasemanagerDMcallClientswearsClienthad a TRpostcodeClientwants tobuy acaravanLeavename atend of callTook asalescall75callsGainedmissinginfo fromclientScottishClientUsed Onenote tofind ananswerCalleda clientbackClientnamestarts withDClientlaughedThankyou fromclientReach avoicemailClientnamestarts withMSpoke toa ScottishclientFound clientspensionusingpensiontracingClientasks howto spellAegonCustomerdriving'I want tospeak to amanager'100% callmonitoringSpeakto a 3rdpartyWrongnumber

CST BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used customers name
  2. Client lives in Manchester
  3. Positive feedback from a client
  4. 2 calls from same client
  5. Windy background
  6. Customers dog barking
  7. Client needs to reset pension hub
  8. 3 appts booked
  9. Submitted a CI idea
  10. 100 calls
  11. Sneezed on the phone
  12. Client name starts with P
  13. Close file
  14. Advised withdrawal
  15. Spoke to a Welsh client
  16. 4 hours talk time
  17. Defused an angry client
  18. Non-advised withdrawal
  19. On hold
  20. Have to transfer caller
  21. Asked Dylan a question
  22. Client lives in Medway
  23. Become case manager
  24. DM call
  25. Client swears
  26. Client had a TR postcode
  27. Client wants to buy a caravan
  28. Leave name at end of call
  29. Took a sales call
  30. 75 calls
  31. Gained missing info from client
  32. Scottish Client
  33. Used One note to find an answer
  34. Called a client back
  35. Client name starts with D
  36. Client laughed
  37. Thank you from client
  38. Reach a voicemail
  39. Client name starts with M
  40. Spoke to a Scottish client
  41. Found clients pension using pension tracing
  42. Client asks how to spell Aegon
  43. Customer driving
  44. 'I want to speak to a manager'
  45. 100% call monitoring
  46. Speak to a 3rd party
  47. Wrong number