Found clientspensionusingpensiontracingDefusedan angryclientClientnamestarts withMDMcallReach avoicemailClientlives inMedwayHave totransfercaller100callsUsedcustomersname2 callsfromsameclientClosefileClientswearsPositivefeedbackfrom aclient75callsWindybackgroundClientnamestarts withDClientwants tobuy acaravanBecomecasemanagerClienthad a TRpostcodeGainedmissinginfo fromclientThankyou fromclientSubmitteda CI ideaClientnamestarts withPAskedDylan aquestionClient needsto resetpension hubClientasks howto spellAegonOnholdWrongnumberNon-advisedwithdrawal4 hourstalktimeAdvisedwithdrawal'I want tospeak to amanager'Client livesinManchesterClientlaughedCustomerdrivingSpoke toa ScottishclientSpoke toa WelshclientSneezedon thephoneCalleda clientbackSpeakto a 3rdpartyUsed Onenote tofind ananswer3 apptsbookedScottishClientCustomersdogbarkingTook asalescallLeavename atend of call100% callmonitoringFound clientspensionusingpensiontracingDefusedan angryclientClientnamestarts withMDMcallReach avoicemailClientlives inMedwayHave totransfercaller100callsUsedcustomersname2 callsfromsameclientClosefileClientswearsPositivefeedbackfrom aclient75callsWindybackgroundClientnamestarts withDClientwants tobuy acaravanBecomecasemanagerClienthad a TRpostcodeGainedmissinginfo fromclientThankyou fromclientSubmitteda CI ideaClientnamestarts withPAskedDylan aquestionClient needsto resetpension hubClientasks howto spellAegonOnholdWrongnumberNon-advisedwithdrawal4 hourstalktimeAdvisedwithdrawal'I want tospeak to amanager'Client livesinManchesterClientlaughedCustomerdrivingSpoke toa ScottishclientSpoke toa WelshclientSneezedon thephoneCalleda clientbackSpeakto a 3rdpartyUsed Onenote tofind ananswer3 apptsbookedScottishClientCustomersdogbarkingTook asalescallLeavename atend of call100% callmonitoring

CST BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found clients pension using pension tracing
  2. Defused an angry client
  3. Client name starts with M
  4. DM call
  5. Reach a voicemail
  6. Client lives in Medway
  7. Have to transfer caller
  8. 100 calls
  9. Used customers name
  10. 2 calls from same client
  11. Close file
  12. Client swears
  13. Positive feedback from a client
  14. 75 calls
  15. Windy background
  16. Client name starts with D
  17. Client wants to buy a caravan
  18. Become case manager
  19. Client had a TR postcode
  20. Gained missing info from client
  21. Thank you from client
  22. Submitted a CI idea
  23. Client name starts with P
  24. Asked Dylan a question
  25. Client needs to reset pension hub
  26. Client asks how to spell Aegon
  27. On hold
  28. Wrong number
  29. Non-advised withdrawal
  30. 4 hours talk time
  31. Advised withdrawal
  32. 'I want to speak to a manager'
  33. Client lives in Manchester
  34. Client laughed
  35. Customer driving
  36. Spoke to a Scottish client
  37. Spoke to a Welsh client
  38. Sneezed on the phone
  39. Called a client back
  40. Speak to a 3rd party
  41. Used One note to find an answer
  42. 3 appts booked
  43. Scottish Client
  44. Customers dog barking
  45. Took a sales call
  46. Leave name at end of call
  47. 100% call monitoring