Have totransfercallerSubmitteda CI ideaUsed Onenote tofind ananswer'I want tospeak to amanager'75callsClosefileCustomersdogbarkingClientlives inMedway4 hourstalktimeAskedDylan aquestionLeavename atend of callClient needsto resetpension hubCustomerdrivingTook asalescallGainedmissinginfo fromclientOnholdWrongnumberAdvisedwithdrawalNon-advisedwithdrawalClientwants tobuy acaravanWindybackgroundThankyou fromclientSpoke toa ScottishclientPositivefeedbackfrom aclientScottishClientClientswears2 callsfromsameclientClient livesinManchesterClientnamestarts withD100% callmonitoringClientlaughed3 apptsbookedClientnamestarts withMClientasks howto spellAegonDMcallDefusedan angryclientBecomecasemanagerSneezedon thephoneSpoke toa WelshclientSpeakto a 3rdparty100callsUsedcustomersnameFound clientspensionusingpensiontracingReach avoicemailCalleda clientbackClienthad a TRpostcodeClientnamestarts withPHave totransfercallerSubmitteda CI ideaUsed Onenote tofind ananswer'I want tospeak to amanager'75callsClosefileCustomersdogbarkingClientlives inMedway4 hourstalktimeAskedDylan aquestionLeavename atend of callClient needsto resetpension hubCustomerdrivingTook asalescallGainedmissinginfo fromclientOnholdWrongnumberAdvisedwithdrawalNon-advisedwithdrawalClientwants tobuy acaravanWindybackgroundThankyou fromclientSpoke toa ScottishclientPositivefeedbackfrom aclientScottishClientClientswears2 callsfromsameclientClient livesinManchesterClientnamestarts withD100% callmonitoringClientlaughed3 apptsbookedClientnamestarts withMClientasks howto spellAegonDMcallDefusedan angryclientBecomecasemanagerSneezedon thephoneSpoke toa WelshclientSpeakto a 3rdparty100callsUsedcustomersnameFound clientspensionusingpensiontracingReach avoicemailCalleda clientbackClienthad a TRpostcodeClientnamestarts withP

CST BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have to transfer caller
  2. Submitted a CI idea
  3. Used One note to find an answer
  4. 'I want to speak to a manager'
  5. 75 calls
  6. Close file
  7. Customers dog barking
  8. Client lives in Medway
  9. 4 hours talk time
  10. Asked Dylan a question
  11. Leave name at end of call
  12. Client needs to reset pension hub
  13. Customer driving
  14. Took a sales call
  15. Gained missing info from client
  16. On hold
  17. Wrong number
  18. Advised withdrawal
  19. Non-advised withdrawal
  20. Client wants to buy a caravan
  21. Windy background
  22. Thank you from client
  23. Spoke to a Scottish client
  24. Positive feedback from a client
  25. Scottish Client
  26. Client swears
  27. 2 calls from same client
  28. Client lives in Manchester
  29. Client name starts with D
  30. 100% call monitoring
  31. Client laughed
  32. 3 appts booked
  33. Client name starts with M
  34. Client asks how to spell Aegon
  35. DM call
  36. Defused an angry client
  37. Become case manager
  38. Sneezed on the phone
  39. Spoke to a Welsh client
  40. Speak to a 3rd party
  41. 100 calls
  42. Used customers name
  43. Found clients pension using pension tracing
  44. Reach a voicemail
  45. Called a client back
  46. Client had a TR postcode
  47. Client name starts with P