Used One note to find an answer Client laughed 4 hours talk time Client lives in Medway 3 appts booked Positive feedback from a client DM call Client swears Advised withdrawal 100% call monitoring Sneezed on the phone Client wants to buy a caravan Client name starts with P Windy background Customers dog barking Found clients pension using pension tracing Client had a TR postcode 75 calls 'I want to speak to a manager' Spoke to a Welsh client Speak to a 3rd party Thank you from client Close file 100 calls Wrong number Scottish Client Non- advised withdrawal Reach a voicemail Client lives in Manchester Called a client back Gained missing info from client Spoke to a Scottish client On hold Took a sales call Have to transfer caller Customer driving Become case manager Used customers name Defused an angry client Client name starts with M Client needs to reset pension hub Client asks how to spell Aegon Leave name at end of call Client name starts with D Submitted a CI idea Asked Dylan a question 2 calls from same client Used One note to find an answer Client laughed 4 hours talk time Client lives in Medway 3 appts booked Positive feedback from a client DM call Client swears Advised withdrawal 100% call monitoring Sneezed on the phone Client wants to buy a caravan Client name starts with P Windy background Customers dog barking Found clients pension using pension tracing Client had a TR postcode 75 calls 'I want to speak to a manager' Spoke to a Welsh client Speak to a 3rd party Thank you from client Close file 100 calls Wrong number Scottish Client Non- advised withdrawal Reach a voicemail Client lives in Manchester Called a client back Gained missing info from client Spoke to a Scottish client On hold Took a sales call Have to transfer caller Customer driving Become case manager Used customers name Defused an angry client Client name starts with M Client needs to reset pension hub Client asks how to spell Aegon Leave name at end of call Client name starts with D Submitted a CI idea Asked Dylan a question 2 calls from same client
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used One note to find an answer
Client laughed
4 hours talk time
Client lives in Medway
3 appts booked
Positive feedback from a client
DM call
Client swears
Advised withdrawal
100% call monitoring
Sneezed on the phone
Client wants to buy a caravan
Client name starts with P
Windy background
Customers dog barking
Found clients pension using pension tracing
Client had a TR postcode
75 calls
'I want to speak to a manager'
Spoke to a Welsh client
Speak to a 3rd party
Thank you from client
Close file
100 calls
Wrong number
Scottish Client
Non-advised withdrawal
Reach a voicemail
Client lives in Manchester
Called a client back
Gained missing info from client
Spoke to a Scottish client
On hold
Took a sales call
Have to transfer caller
Customer driving
Become case manager
Used customers name
Defused an angry client
Client name starts with M
Client needs to reset pension hub
Client asks how to spell Aegon
Leave name at end of call
Client name starts with D
Submitted a CI idea
Asked Dylan a question
2 calls from same client