Used customers name Client lives in Manchester Positive feedback from a client 2 calls from same client Windy background Customers dog barking Client needs to reset pension hub 3 appts booked Submitted a CI idea 100 calls Sneezed on the phone Client name starts with P Close file Advised withdrawal Spoke to a Welsh client 4 hours talk time Defused an angry client Non- advised withdrawal On hold Have to transfer caller Asked Dylan a question Client lives in Medway Become case manager DM call Client swears Client had a TR postcode Client wants to buy a caravan Leave name at end of call Took a sales call 75 calls Gained missing info from client Scottish Client Used One note to find an answer Called a client back Client name starts with D Client laughed Thank you from client Reach a voicemail Client name starts with M Spoke to a Scottish client Found clients pension using pension tracing Client asks how to spell Aegon Customer driving 'I want to speak to a manager' 100% call monitoring Speak to a 3rd party Wrong number Used customers name Client lives in Manchester Positive feedback from a client 2 calls from same client Windy background Customers dog barking Client needs to reset pension hub 3 appts booked Submitted a CI idea 100 calls Sneezed on the phone Client name starts with P Close file Advised withdrawal Spoke to a Welsh client 4 hours talk time Defused an angry client Non- advised withdrawal On hold Have to transfer caller Asked Dylan a question Client lives in Medway Become case manager DM call Client swears Client had a TR postcode Client wants to buy a caravan Leave name at end of call Took a sales call 75 calls Gained missing info from client Scottish Client Used One note to find an answer Called a client back Client name starts with D Client laughed Thank you from client Reach a voicemail Client name starts with M Spoke to a Scottish client Found clients pension using pension tracing Client asks how to spell Aegon Customer driving 'I want to speak to a manager' 100% call monitoring Speak to a 3rd party Wrong number
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used customers name
Client lives in Manchester
Positive feedback from a client
2 calls from same client
Windy background
Customers dog barking
Client needs to reset pension hub
3 appts booked
Submitted a CI idea
100 calls
Sneezed on the phone
Client name starts with P
Close file
Advised withdrawal
Spoke to a Welsh client
4 hours talk time
Defused an angry client
Non-advised withdrawal
On hold
Have to transfer caller
Asked Dylan a question
Client lives in Medway
Become case manager
DM call
Client swears
Client had a TR postcode
Client wants to buy a caravan
Leave name at end of call
Took a sales call
75 calls
Gained missing info from client
Scottish Client
Used One note to find an answer
Called a client back
Client name starts with D
Client laughed
Thank you from client
Reach a voicemail
Client name starts with M
Spoke to a Scottish client
Found clients pension using pension tracing
Client asks how to spell Aegon
Customer driving
'I want to speak to a manager'
100% call monitoring
Speak to a 3rd party
Wrong number