CustomerdrivingScottishClientClientswears75callsClient needsto resetpension hubNon-advisedwithdrawalClientlaughedLeavename atend of callPositivefeedbackfrom aclientSpoke toa WelshclientSneezedon thephoneReach avoicemailOnholdBecomecasemanagerClientnamestarts withMSubmitteda CI idea2 callsfromsameclientSpeakto a 3rdpartyAdvisedwithdrawalUsedcustomersname4 hourstalktimeDefusedan angryclientCustomersdogbarkingFound clientspensionusingpensiontracingClientlives inMedwayGainedmissinginfo fromclientClientnamestarts withPSpoke toa ScottishclientClientnamestarts withDDMcall'I want tospeak to amanager'Clientasks howto spellAegonCalleda clientbackClientwants tobuy acaravan100% callmonitoringClienthad a TRpostcode100callsWindybackgroundWrongnumberAskedDylan aquestionTook asalescallClient livesinManchesterThankyou fromclientClosefileUsed Onenote tofind ananswer3 apptsbookedHave totransfercallerCustomerdrivingScottishClientClientswears75callsClient needsto resetpension hubNon-advisedwithdrawalClientlaughedLeavename atend of callPositivefeedbackfrom aclientSpoke toa WelshclientSneezedon thephoneReach avoicemailOnholdBecomecasemanagerClientnamestarts withMSubmitteda CI idea2 callsfromsameclientSpeakto a 3rdpartyAdvisedwithdrawalUsedcustomersname4 hourstalktimeDefusedan angryclientCustomersdogbarkingFound clientspensionusingpensiontracingClientlives inMedwayGainedmissinginfo fromclientClientnamestarts withPSpoke toa ScottishclientClientnamestarts withDDMcall'I want tospeak to amanager'Clientasks howto spellAegonCalleda clientbackClientwants tobuy acaravan100% callmonitoringClienthad a TRpostcode100callsWindybackgroundWrongnumberAskedDylan aquestionTook asalescallClient livesinManchesterThankyou fromclientClosefileUsed Onenote tofind ananswer3 apptsbookedHave totransfercaller

CST BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer driving
  2. Scottish Client
  3. Client swears
  4. 75 calls
  5. Client needs to reset pension hub
  6. Non-advised withdrawal
  7. Client laughed
  8. Leave name at end of call
  9. Positive feedback from a client
  10. Spoke to a Welsh client
  11. Sneezed on the phone
  12. Reach a voicemail
  13. On hold
  14. Become case manager
  15. Client name starts with M
  16. Submitted a CI idea
  17. 2 calls from same client
  18. Speak to a 3rd party
  19. Advised withdrawal
  20. Used customers name
  21. 4 hours talk time
  22. Defused an angry client
  23. Customers dog barking
  24. Found clients pension using pension tracing
  25. Client lives in Medway
  26. Gained missing info from client
  27. Client name starts with P
  28. Spoke to a Scottish client
  29. Client name starts with D
  30. DM call
  31. 'I want to speak to a manager'
  32. Client asks how to spell Aegon
  33. Called a client back
  34. Client wants to buy a caravan
  35. 100% call monitoring
  36. Client had a TR postcode
  37. 100 calls
  38. Windy background
  39. Wrong number
  40. Asked Dylan a question
  41. Took a sales call
  42. Client lives in Manchester
  43. Thank you from client
  44. Close file
  45. Used One note to find an answer
  46. 3 appts booked
  47. Have to transfer caller